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Barceló Granada Congress

Calle Maestro Montero 12   18004 Granada , Andalucía   España  


Places of Interest

19 км Аэропорт Гранады

2,6 км Альбайсин

2 км Альгамбра

1,4 км Дворец конгрессов и выставок (FIBES) в Гранаде

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Granada Congress

4.0/5 Round Indicators
| 1246 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

39% Complete

497

Очень хорошо

31% Complete

391

Достаточно хорошо

19% Complete

238

Плохо

5% Complete

73

Очень плохо

3% Complete

47

Отсортировать по

Упорядочить

    Round Indicators
    Joules99 Лондон, Великобритания. 07/16/2018

    “Very Nice”

    Stayed here on a work trip, had an amazing room with a great view of the whole city. At night you could see the Alhambra all lit up, and the staff were very helpful when I asked where I could find food that wasn't room service at 11pm on a Sunday night.

    b_granada_congress, Assistant Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
     Dear Joules Thank you very much for your last feedback, taking a moment of your time to share your experience with other travelers is something we highly appreciate. We are surprised reading about room service because it is 24 hours, non stop, so we will investigate what could happened in your case and take measures to do not repeat it othertime. We are very happy to know that you have enjoyed all our services and have received a helpful service from the staff and hope you come soon with your family in order to enjoy with them all our facilities and the amazing Alhambra Palace. Please let us know when you are planning your next visit to get entrance in advance! Kind regards, Miguel Ramírez Assistant Manager

    Round Indicators
    Patrice R Bexhill-on-Sea, Великобритания. 07/13/2018 Бизнес

    “Very nice and helpful staff”

    the location was great for me, the staff was very helpful. The not so good bit was the way the breakfast room is arranged and very disappointed by the pastry lack of freshness. Very clean spacious room, good shower unless you want to use the massage shower that was falling apart.
    Round Indicators
    Kaushik D Bokaro Steel City, Индия. 07/09/2018 Пара

    “Classy hotel ”

    Spent two nights in this property. Check in was smooth. Room was very spacious and so was the bathroom. It had bidet. Bed was comfortable. Our room was on the 8th floor with stunning view. My wife slipped in the bathtub as it was very slippery and they didn't put an anti skid mat. So only after informing at the front desk they placed one. Breakfast area and spread was very good except behavior of one lady staff was rude (can't remember her name) The hotel is about 1.5 to 1.8 kms from the city centre which is walkable (15-20 mins) unless you are tired.

    b_granada_congress, Assistant Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
     Dear Mr. Kaushik We would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay and for the time you devoted to give us some feedback about your experience by filling in the online survey in this website. This gives us the opportunity to improve our operation, searching solutions for any inconvenience that may arise in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. We thank you again for description about our wonderful breakfast or our spacious rooms. Also for sharing your impressions with us. We are looking forward to welcoming you back soon in our magical city in the near future. Yours sincerely, Miguel Ramirez Assistant Manager

    Round Indicators
    davelasc0 07/02/2018 Бизнес

    “Service”

    The front desk personal excellent and room very clean. I suggest the service for the conference rooms must be improved, it was not organized and water was not offering or tables were not clean between conferences

    b_granada_congress, Assistant Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
     Dear guest, Thank you for having taken a few minutes of your time to express your opinion after you stay with us in Granada. At Barceló Granada Congress, our goal is to exceed the expectations of our guests. We were saddened to read your disappointment with the service for conference rooms, at Barceló we know that events are an important aspect of our bussines guests' overall therefore we will make sure to take your comments into account to improve in this aspect of our services. We thank you for highlight our personal service and our rooms cleanliness and also for sharing your impressions, which are our best tools for improvement, and we are looking forward to welcoming you back soon in Barceló Granada Congress and show you that we can live up to your expectations. Kind regards, Miguel Ramirez Assistant Manager

    Round Indicators
    Zhanna C 04/16/2017 Семья

    “отличный отель!”

    Мы в этом отеле останавливаемся постоянно, когда бываем в Гранаде, до центра не далеко, пешочком в самый раз, отель немного изменился, стал еще лучше внутри! о кухни сказать ничего не могу, едим всегда внеотеля, но отель мне нравиться, в последний раз наш визит совпал с игрой команды Атлетико!!! Было супер!!!!

    ОЦЕНКА

    Round Indicators

    • июль 16 2018
    • Лондон, Великобритания

    Joules99

    “Very Nice”


    Stayed here on a work trip, had an amazing room with a great view of the whole city. At night you could see the Alhambra all lit up, and the staff were very helpful when I asked where I could find food that wasn't room service at 11pm on a Sunday night.


    b_granada_congress, Assistant Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
    Dear Joules Thank you very much for your last feedback, taking a moment of your time to share your experience with other travelers is something we highly appreciate. We are surprised reading about room service because it is 24 hours, non stop, so we will investigate what could happened in your case and take measures to do not repeat it othertime. We are very happy to know that you have enjoyed all our services and have received a helpful service from the staff and hope you come soon with your family in order to enjoy with them all our facilities and the amazing Alhambra Palace. Please let us know when you are planning your next visit to get entrance in advance! Kind regards, Miguel Ramírez Assistant Manager

    ОЦЕНКА

    Round Indicators

    • июль 13 2018
    • Bexhill-on-Sea, Великобритания
    • Бизнес

    Patrice R

    “Very nice and helpful staff”


    the location was great for me, the staff was very helpful. The not so good bit was the way the breakfast room is arranged and very disappointed by the pastry lack of freshness. Very clean spacious room, good shower unless you want to use the massage shower that was falling apart.


    ОЦЕНКА

    Round Indicators

    • июль 9 2018
    • Bokaro Steel City, Индия
    • Пара

    Kaushik D

    “Classy hotel ”


    Spent two nights in this property. Check in was smooth. Room was very spacious and so was the bathroom. It had bidet. Bed was comfortable. Our room was on the 8th floor with stunning view. My wife slipped in the bathtub as it was very slippery and they didn't put an anti skid mat. So only after informing at the front desk they placed one. Breakfast area and spread was very good except behavior of one lady staff was rude (can't remember her name) The hotel is about 1.5 to 1.8 kms from the city centre which is walkable (15-20 mins) unless you are tired.


    b_granada_congress, Assistant Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
    Dear Mr. Kaushik We would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay and for the time you devoted to give us some feedback about your experience by filling in the online survey in this website. This gives us the opportunity to improve our operation, searching solutions for any inconvenience that may arise in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. We thank you again for description about our wonderful breakfast or our spacious rooms. Also for sharing your impressions with us. We are looking forward to welcoming you back soon in our magical city in the near future. Yours sincerely, Miguel Ramirez Assistant Manager

    ОЦЕНКА

    Round Indicators

    • июль 2 2018
    • Бизнес

    davelasc0

    “Service”


    The front desk personal excellent and room very clean. I suggest the service for the conference rooms must be improved, it was not organized and water was not offering or tables were not clean between conferences


    b_granada_congress, Assistant Manager в Barcelo Granada Congress, ответил(а) на этот отзыв
    Dear guest, Thank you for having taken a few minutes of your time to express your opinion after you stay with us in Granada. At Barceló Granada Congress, our goal is to exceed the expectations of our guests. We were saddened to read your disappointment with the service for conference rooms, at Barceló we know that events are an important aspect of our bussines guests' overall therefore we will make sure to take your comments into account to improve in this aspect of our services. We thank you for highlight our personal service and our rooms cleanliness and also for sharing your impressions, which are our best tools for improvement, and we are looking forward to welcoming you back soon in Barceló Granada Congress and show you that we can live up to your expectations. Kind regards, Miguel Ramirez Assistant Manager

    ОЦЕНКА

    Round Indicators

    • апрель 16 2017
    • Семья

    Zhanna C

    “отличный отель!”


    Мы в этом отеле останавливаемся постоянно, когда бываем в Гранаде, до центра не далеко, пешочком в самый раз, отель немного изменился, стал еще лучше внутри! о кухни сказать ничего не могу, едим всегда внеотеля, но отель мне нравиться, в последний раз наш визит совпал с игрой команды Атлетико!!! Было супер!!!!


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