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Виды отеля Barceló Marbella
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Карта и расположение

CL De Granadillas. Urb. Guadalmina Alta, s/n   29670 Marbella , Andalucía   España  


Достопримечательности

63 км Аэропорт Малага — Коста-дель-Соль

100 м Поле для гольфа Guadalmina

3 км Пляж Сан Педро

2 км Музей Бонсаи

Premios y Reconocimientos

Награды и премии

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Marbella

4.0/5 Round Indicators
| 2227 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

50% Complete

1126

Очень хорошо

30% Complete

687

Достаточно хорошо

11% Complete

252

Плохо

4% Complete

100

Очень плохо

2% Complete

63

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Упорядочить

    Round Indicators
    n1989m36 07/14/2019 Пара

    “Barcelo Marbella”

    The hotel was fab, the staff were so lovely and location is fab if you don’t want to be in the centre of Marbella. There are lots of lovely restaurants in the area. The hotel rooms are spacious and the pool area is lovely.
    Round Indicators
    rrc1997 07/10/2019 Короткий отпуск с друзьями

    “Overall review”

    Just visited this hotel in the past week. I’ve been very disappointed. What I expected was not was achieved. The room was outdated and there was rust in both the shower and bath. The air conditioning was very poor. Toilet had to be flushed several times. The room clean only consisted of making and changing the beds and on some days it wasn’t changed. We had paid for a room for 3 but all the 3rd bed was, was just a push up bed which was wheeled in when we got there. Staff at the bar were great so friendly and quick to serve. However, the food breakfast lunch and dinner were inadequate. The food was always served warm. Not much selection for the size of the hotel. 2 occasions I was served raw chicken I had a conversation with the manager and nothing happened they continued to serve it raw as I tried it again to see if I had improved. The seriousness of the issue of raw meat is major and especially when juniors are consuming. The hotel is not near any shops and is very much out the way of all town centres. Poolside very quiet no entertainment/music. I’m gutted my stay in Marbella was slanted by this, I must give credit to the bar staff more than enough they were spot on. But I will not be recommending this hotel to anyone unfortunately.

    BarceloMarbella, Director de Relaciones con Clientes в Barcelo Marbella, ответил(а) на этот отзыв
     Dear Guest Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Marbella hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We were very saddened to read your disappointment with the dining expériences, at Barceló we know that meals are an important aspect of our guests' overall holiday expérience therefore we will make sure to take your comments into account to improve in this aspect of our services. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion Finally, we would like to express our sincerest gratitude for your kind words toward our waiting staff as they strive to deliver an excellent service at all times to ensure our guests fully enjoy their dining expériences among us. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    Y6396QY_ 02/21/2019 Путешествие в одиночку

    “Понравилось все.”

    Отличный отель. Удобное расположение. Приветливый персонал. Большие, чистые номера с прекрасными ванными комнатами. Есть парковка (но она платная - 15€). Вкусные завтраки. Бронируйте через сайт отеля или по телефону. Будет скидка.

    BarceloMarbella, Director de Relaciones con Clientes в Barcelo Marbella, ответил(а) на этот отзыв
     Dear Guest. We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Mrbella hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Jose A. Guerrero Guest Experience Manager

    Round Indicators
    Viktoria B Владивосток, Russia. 08/22/2016 Семья

    “Отличный отель, для любителей гольфа.”

    Находиться в городе Гуадальмин. На территории отеля расположено великолепное поле для гольфа на 30 лунок при гольф-клубе Guadalmina и открытый сезонный бассейн. Большие , хорошие номера Marbella оформлены в ярком элегантном стиле. как в номера так и в холле. Бесплатный WIFI В некоторых номерах есть гидромассажная ванна и терраса с видом на поле для гольфа. Есть еще классная турецкая баня. При отеле Barceló Marbella работают 2 ресторана с обслуживанием по меню и открытой кухней, а также лобби-бар, снэк-бар и бар 19th Hole, открытый в высокий сезон.Все понравилось. РЕКОМЕНДУЮ,.

    marbellabar, General Manager в Barcelo Marbella, ответил(а) на этот отзыв
     Dear Viktoria Thank you so much for shearing the information from your stay, we are very grateful. It is always a pleasure to receive the feedback from our guest Our main aim is to make our guests happy, to give an unique and memorable experience, make them feel at home and to share unforgettable moments. Thank you again for sharing your experience, and we look forward to welcoming you soon Kind Regards Enrique Castellanos Jaque Director General

    Round Indicators
    BarBoss77 08/30/2015

    “Отдых в отеле”

    Отличный отель с превосходным сервисом с качественным завтраком. Имеет собственный бассейн, лежаки, кругом зелень. Все создано для комфорта гостей. Паркинг в отеле 15 евро в сутки. До пляжа далеко, но мы были на машине нам это не мешало. Существует ежедневный бесплатный трансфер на пляж от отеля. Комфортный отдых

    marbellabar, Director General в Barcelo Marbella, ответил(а) на этот отзыв
     Уважаемый посетитель, Мы благодарим Вас за Ваши добрые слова с нашего учреждения, а также за время, проведенное, чтобы отправить нам ценную обратную связь на недавнем опыте. Для нас отрадно знать, что пользуется их отпуска в Barcelo Marbella. Ваши комментарии о нашей комнаты, удобств и услуг, стимулировать нас еще больше, чтобы сделать нашу работу более энтузиазм в день. Я также высоко ценю ваши комментарии очень положительные о кухне отеля, мы никогда не перестанет работать, чтобы сделать качество, что наши клиенты ожидают от нас. В уверенности в состоянии приветствовать лично на вашей следующей поездки, получить свой сердечное приветствие, Энрике Кастелланос Жаком режиссер

    ОЦЕНКА

    Round Indicators

    • июль 14 2019
    • Пара

    n1989m36

    “Barcelo Marbella”


    The hotel was fab, the staff were so lovely and location is fab if you don’t want to be in the centre of Marbella. There are lots of lovely restaurants in the area. The hotel rooms are spacious and the pool area is lovely.


    ОЦЕНКА

    Round Indicators

    • июль 10 2019
    • Короткий отпуск с друзьями

    rrc1997

    “Overall review”


    Just visited this hotel in the past week. I’ve been very disappointed. What I expected was not was achieved. The room was outdated and there was rust in both the shower and bath. The air conditioning was very poor. Toilet had to be flushed several times. The room clean only consisted of making and changing the beds and on some days it wasn’t changed. We had paid for a room for 3 but all the 3rd bed was, was just a push up bed which was wheeled in when we got there. Staff at the bar were great so friendly and quick to serve. However, the food breakfast lunch and dinner were inadequate. The food was always served warm. Not much selection for the size of the hotel. 2 occasions I was served raw chicken I had a conversation with the manager and nothing happened they continued to serve it raw as I tried it again to see if I had improved. The seriousness of the issue of raw meat is major and especially when juniors are consuming. The hotel is not near any shops and is very much out the way of all town centres. Poolside very quiet no entertainment/music. I’m gutted my stay in Marbella was slanted by this, I must give credit to the bar staff more than enough they were spot on. But I will not be recommending this hotel to anyone unfortunately.


    BarceloMarbella, Director de Relaciones con Clientes в Barcelo Marbella, ответил(а) на этот отзыв
    Dear Guest Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Barceló Marbella hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We were very saddened to read your disappointment with the dining expériences, at Barceló we know that meals are an important aspect of our guests' overall holiday expérience therefore we will make sure to take your comments into account to improve in this aspect of our services. Please accept our sincerest apologies for the imperfections you describe in your review, all rooms reserved for new arrivals are per standard double checked by our head of housekeeping to ensure that everything is functional and spotless for our guests, clearly we were not performing to our usual standard on this occasion Finally, we would like to express our sincerest gratitude for your kind words toward our waiting staff as they strive to deliver an excellent service at all times to ensure our guests fully enjoy their dining expériences among us. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards Jose A. Guerrero Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • февраль 21 2019
    • Путешествие в одиночку

    Y6396QY_

    “Понравилось все.”


    Отличный отель. Удобное расположение. Приветливый персонал. Большие, чистые номера с прекрасными ванными комнатами. Есть парковка (но она платная - 15€). Вкусные завтраки. Бронируйте через сайт отеля или по телефону. Будет скидка.


    BarceloMarbella, Director de Relaciones con Clientes в Barcelo Marbella, ответил(а) на этот отзыв
    Dear Guest. We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Mrbella hotel and we thank you for your kind recommendation to Tripadvisor’s readers . We are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. At Barceló we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards Jose A. Guerrero Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • август 22 2016
    • Владивосток, Russia
    • Семья

    Viktoria B

    “Отличный отель, для любителей гольфа.”


    Находиться в городе Гуадальмин. На территории отеля расположено великолепное поле для гольфа на 30 лунок при гольф-клубе Guadalmina и открытый сезонный бассейн. Большие , хорошие номера Marbella оформлены в ярком элегантном стиле. как в номера так и в холле. Бесплатный WIFI В некоторых номерах есть гидромассажная ванна и терраса с видом на поле для гольфа. Есть еще классная турецкая баня. При отеле Barceló Marbella работают 2 ресторана с обслуживанием по меню и открытой кухней, а также лобби-бар, снэк-бар и бар 19th Hole, открытый в высокий сезон.Все понравилось. РЕКОМЕНДУЮ,.


    marbellabar, General Manager в Barcelo Marbella, ответил(а) на этот отзыв
    Dear Viktoria Thank you so much for shearing the information from your stay, we are very grateful. It is always a pleasure to receive the feedback from our guest Our main aim is to make our guests happy, to give an unique and memorable experience, make them feel at home and to share unforgettable moments. Thank you again for sharing your experience, and we look forward to welcoming you soon Kind Regards Enrique Castellanos Jaque Director General

    ОЦЕНКА

    Round Indicators

    • август 30 2015

    BarBoss77

    “Отдых в отеле”


    Отличный отель с превосходным сервисом с качественным завтраком. Имеет собственный бассейн, лежаки, кругом зелень. Все создано для комфорта гостей. Паркинг в отеле 15 евро в сутки. До пляжа далеко, но мы были на машине нам это не мешало. Существует ежедневный бесплатный трансфер на пляж от отеля. Комфортный отдых


    marbellabar, Director General в Barcelo Marbella, ответил(а) на этот отзыв
    Уважаемый посетитель, Мы благодарим Вас за Ваши добрые слова с нашего учреждения, а также за время, проведенное, чтобы отправить нам ценную обратную связь на недавнем опыте. Для нас отрадно знать, что пользуется их отпуска в Barcelo Marbella. Ваши комментарии о нашей комнаты, удобств и услуг, стимулировать нас еще больше, чтобы сделать нашу работу более энтузиазм в день. Я также высоко ценю ваши комментарии очень положительные о кухне отеля, мы никогда не перестанет работать, чтобы сделать качество, что наши клиенты ожидают от нас. В уверенности в состоянии приветствовать лично на вашей следующей поездки, получить свой сердечное приветствие, Энрике Кастелланос Жаком режиссер

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