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Бассейн отеля  Occidental Grand Nuevo Vallarta Resort
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Карта и расположение

Paseo de Los Cocoteros 18 Villa 8 Fracc. Náutico Turístico   63732 Nuevo Vallarta , Nayarit   México  


Places of Interest

11,5 км Международный аэропорт Лисенсиадо Густаво Диас Ордас

100 м Пляж

Premios y Reconocimientos

Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Occidental Nuevo Vallarta

4.5/5 Round Indicators
| 6066 Отзывы

ОБЩАЯ ОЦЕНКА

Round Indicators

ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

Round Indicators

Качество сна

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Номера

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Чистота

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Услуги


Отзывы

Великолепно

55% Complete

3367

Очень хорошо

28% Complete

1730

Достаточно хорошо

8% Complete

537

Плохо

3% Complete

239

Очень плохо

3% Complete

193

Отсортировать по

Упорядочить

    Round Indicators
    869chrisc1 Фредериктон, Канада. 02/18/2020

    “Relaxing and special experience”

    Located on a beautiful beach for a nice morning walk. Staff are friendly and provide excellent service. Room is well equipped and nicely decorated. Pools, bars and restaurants were excellent. Nice variety in the multiple restaurant choices.
    Round Indicators
    barrym521 Виннипег, Канада. 02/18/2020 Короткий отпуск с друзьями

    “Barry M”

    This is our second stay at the Occidental in PV / both stays were one month long. Excellent accommodations / construction is in progress but has not bothered us. We upgraded to Royal Members so we had premium liquor / few extra restaurants / separate pool / Food is very good / bars have no line ups / service is outstanding especially Janet in the Breakfast Buffet / and Luis Robles at the pool and beach is always eager to please getting us drinks with a smile. We will be back next year.
    Round Indicators
    P9753USdaver Эдмонтон, Канада. 02/18/2020

    “Great Value for your dollar!”

    Just wrapped up a 1 week stay there with 6 friends. Here are our thoughts: Yes there is construction... didn't affect us. This is the one time NOT upgrading to Royal actually works in your favor. The construction is right by the royal pool and hot tub, so it was good to be at the main pool. If the noise will bother you, get a room number above x37, so 337 or 437 and above, those are further away from the noise. CLEAN... I've stayed at several resorts & this is one of the cleanest! They have a falcon they take around to keep other birds away from the resort and it's AWESOME! Food was good... not amazing but good. I'd say better than average for resort food. Drinks were ok, they tended to be very sweet, even if you asked for 1/2 syrup. LOUIS ROBLE was serving us at the pool and he was GREAT!!! We made him work hard with our big group and loads of drinks, but he did great work! Rooms were average, but we spend very little time in our room so it didn't really matter. There are no balconies... but the windows open. We had no problems getting reservations for 6 for the restaurants. Not sure what everyone else was talking about but we rarely had to wait in a line to make the reservation. Overall the resort is smaller... but we thought it was great. Had no problem getting chairs by the pool. The entertainment staff is entertaining, but if you're going for the evening entertainment it isn't outstanding. We would happily go back if the price was right!

    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
     Dear Mr. Dave, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards, Nelly Sánchez / General Manager

    Round Indicators
    chadsI2584FJ 02/18/2020 Семья

    “Great service and resort”

    Great resort. Definitely worth upgrading to royal, great server at the pool, Luis Robles, Always asking us if there’s anything else we needed. Great place for adults and kids. Great food. The sushi restaurant was a great surprise and really good quality food.

    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
     Dear Bobbi, Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Nelly Sánchez / General Manager

    Round Indicators
    752mikaelad 02/18/2020 Семья

    “Beautiful location, amazing service”

    We stayed in the Royal Level. The service was amazing. Luis Robles always made sure we had everything we need. Would definitely come again! We’re looking forward to all the new additions they are working on.

    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
     Dear Mikaela, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your expectations. We also would like to thank you for pointing out the professionalism of Julio, his services indeed have a great impact on the overall dining experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Cordially, Nelly Sánchez / General Manager

    ОЦЕНКА

    Round Indicators

    • февраль 18 2020
    • Фредериктон, Канада

    869chrisc1

    “Relaxing and special experience”


    Located on a beautiful beach for a nice morning walk. Staff are friendly and provide excellent service. Room is well equipped and nicely decorated. Pools, bars and restaurants were excellent. Nice variety in the multiple restaurant choices.


    ОЦЕНКА

    Round Indicators

    • февраль 18 2020
    • Виннипег, Канада
    • Короткий отпуск с друзьями

    barrym521

    “Barry M”


    This is our second stay at the Occidental in PV / both stays were one month long. Excellent accommodations / construction is in progress but has not bothered us. We upgraded to Royal Members so we had premium liquor / few extra restaurants / separate pool / Food is very good / bars have no line ups / service is outstanding especially Janet in the Breakfast Buffet / and Luis Robles at the pool and beach is always eager to please getting us drinks with a smile. We will be back next year.


    ОЦЕНКА

    Round Indicators

    • февраль 18 2020
    • Эдмонтон, Канада

    P9753USdaver

    “Great Value for your dollar!”


    Just wrapped up a 1 week stay there with 6 friends. Here are our thoughts: Yes there is construction... didn't affect us. This is the one time NOT upgrading to Royal actually works in your favor. The construction is right by the royal pool and hot tub, so it was good to be at the main pool. If the noise will bother you, get a room number above x37, so 337 or 437 and above, those are further away from the noise. CLEAN... I've stayed at several resorts & this is one of the cleanest! They have a falcon they take around to keep other birds away from the resort and it's AWESOME! Food was good... not amazing but good. I'd say better than average for resort food. Drinks were ok, they tended to be very sweet, even if you asked for 1/2 syrup. LOUIS ROBLE was serving us at the pool and he was GREAT!!! We made him work hard with our big group and loads of drinks, but he did great work! Rooms were average, but we spend very little time in our room so it didn't really matter. There are no balconies... but the windows open. We had no problems getting reservations for 6 for the restaurants. Not sure what everyone else was talking about but we rarely had to wait in a line to make the reservation. Overall the resort is smaller... but we thought it was great. Had no problem getting chairs by the pool. The entertainment staff is entertaining, but if you're going for the evening entertainment it isn't outstanding. We would happily go back if the price was right!


    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
    Dear Mr. Dave, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best regards, Nelly Sánchez / General Manager

    ОЦЕНКА

    Round Indicators

    • февраль 18 2020
    • Семья

    chadsI2584FJ

    “Great service and resort”


    Great resort. Definitely worth upgrading to royal, great server at the pool, Luis Robles, Always asking us if there’s anything else we needed. Great place for adults and kids. Great food. The sushi restaurant was a great surprise and really good quality food.


    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
    Dear Bobbi, Thank you very much for sharing this great review of your recent stay at Occidental Nuevo Vallarta. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely, Nelly Sánchez / General Manager

    ОЦЕНКА

    Round Indicators

    • февраль 18 2020
    • Семья

    752mikaelad

    “Beautiful location, amazing service”


    We stayed in the Royal Level. The service was amazing. Luis Robles always made sure we had everything we need. Would definitely come again! We’re looking forward to all the new additions they are working on.


    BARCELOPVR, Gerente в Occidental Nuevo Vallarta, ответил(а) на этот отзыв
    Dear Mikaela, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental hotel and are delighted to read that we were able to match your expectations. We also would like to thank you for pointing out the professionalism of Julio, his services indeed have a great impact on the overall dining experience of our guests and we are thrilled to read that their attentive service contributed to your wellbeing during mealtimes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Cordially, Nelly Sánchez / General Manager

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