Piscina del hotel Barceló Salinas

Barceló Salinas

Texto: 105534 Отель 5*, работающий по программе "Все включено", расположенный в непосредственной близости от пляжа Салинас, идеально подходит для отдыха и деловых встреч. Malecon entre la 38 y la 40 (Santa Elena)
+593 427 716 10 "*"
Barceló Salinas Texto: 105534 4 out of 5 based on 707 ratings. 707 user reviews.
Barceló Salinas reviewed by Артём П on . Сервис не соответствует заявленной звнздности Отель не тянет на 5 звезд. Первый шок - только платный WiFi. Нигде такого не встречал. Номера по уровню - максимум 3 звезды. Все изношенное. Кухня - неплохая, но не более того. На понимаю, зачем... Rating: 2
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Barceló Salinas

Malecon entre la 38 y la 40 (Santa Elena)  


Places of Interest

139 км Аэропорт Гуаякиль

0 м Пляж Салинас

Premios y Reconocimientos Prizes and awards

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Salinas

4.0/5 Round Indicators
| 707 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Услуги


ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

46% Complete

331

Очень хорошо

24% Complete

172

Достаточно хорошо

14% Complete

105

Плохо

8% Complete

60

Очень плохо

5% Complete

39

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    Round Indicators
    Артём П 10/01/2017 Бизнес

    “Сервис не соответствует заявленной звнздности”

    Отель не тянет на 5 звезд. Первый шок - только платный WiFi. Нигде такого не встречал. Номера по уровню - максимум 3 звезды. Все изношенное. Кухня - неплохая, но не более того. На понимаю, зачем навязать сервис "все включено"

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     Мы искренне ценим то время, которое вы вложили в обмен мнениями после вашего визита в наш отель Barceló Salinas. Мнения наших клиентов имеют первостепенное значение для обеспечения соответствия нашим стандартам обслуживания в любое время. Примите наши искренние извинения за любые инциденты, которые вы, возможно, испытали во время вашего пребывания.

    Round Indicators
    Nani0363 Порт-Сент-Люси, Флорида. 08/09/2017 Семья

    “Vacation 2017 ”

    We called asking for a suites and we told there were no rooms available. However, we did go for breakfast the last day in Salinas. The entrance was really nice. We entered the buffet room and it was really nicely organized and full of food options. We went and sat at a big enough table for 10 of our family members. Everything that we served ourselves was fantastic.😋 Our server/waiter was really attentive to our needs and wants. Although we were not staying at the hotel it was very very uncomfortable to see and over hear the host direct the waiter to make sure that one of us to approach the register to pay She was standing right behind me and I was sitting at the end of the table. That is so wrong 😠I think she should have taken him to the buffet room spoken to him then. I agree with a previous review... none of the employees really crack a smile. That is very important when working in this business.

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.

    Round Indicators
    troy90069 Беверли-Хиллз, Калифорния. 06/23/2017 Короткий отпуск с друзьями

    “Terrible Service, unhappy workers, tacky rooms with views of graffiti”

    The most disappointing experience in my lifetime of travel. The front desk is rude and unhelpful. Every encounter with them was negative. They never smile and are very clearly unhappy people. I went off season and paid over $500 for two nights. The hotel was very empty and yet the clerk insisted on giving us the worst room in the place. The room is a tiled up dated and more motel looking. It seemed to please the front desk clerk to stick to us with the room. She put the mandatory wrist band on in front of the security guy with a gun. I seriously felt like I was in North Korea . No one there smiles. The staff in the dining room was much more cordial. The dining area was staffed well and they were much better than the front desk. The food was not to my liking but available most of the day. The bartenders were really off the charts. One older guy was not friendly or happy but would serve us. The two young ones were hostile. I watched them angrily serve guests and never smile or even be personable with the clients. The one by the upstairs pool looked like he wanted to fight somebody. The bar is included and Barcelo does not want people hanging around the bar long. Hiring those pitbull bartenders keeps people away. Maybe the work conditions are hard and the pay is low but I got the feeling no one working at Barcelo Salinas wants to be there. I traveled from the other side of the world by airplane. Took a 3 hour car ride there. I get one vacation a year. Barcelo Salinas could care less. Why not give me a decent room when the hotel is empty? Why be so angry and hostile at the bars? It's my only vacation and I spent so much money and time to see you and you can't even smile and treat your guests special? I found Ecudorians to be friendly and warm in Quito and Guayaquil. Unfortunately the Barcelo in Salinas does not share in that pride. I always try to learn something from my bad experiences. I sat at the rooftop pool and think the view there is breathtaking . I could not understand how the bartender could sit there so unhappy. He was in the spot everybody is traveling around the world to see. Yet he can not enjoy the paradise because of something inside himself. I guess you realize hapiness is not a location, it is a state of mind. T

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Salinas , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. The most important thing we want to clarify is: In our hotel, there is no security personnel with weapons ... For the rest of the points, please be assured that all will be addressed by our staff and will be considered to increase the quality of our services and direct attention to our dear guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you for your comments. Best regards

    Round Indicators
    Krystal P los angeles, United States. 06/07/2017 Пара

    “Excellent hotel”

    Clean, excellent food. Employees are courteous. they make you feel just like home. I will come back every time, I'm in Salinas. Hotel is 100% better than decameron punta centinela. the room views to the ocean, are superb. comfort is the key & you get it in Barcelo, too bad I stayed one day this time around. They have remodeled the hotel is absolutely beautiful, 2 swimming pools, very close to the beach. I love it hear, my favorite hotel in salinas.

    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
     Thank you very much for sharing this great review of your recent stay at Barceló Salinas. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We will be happy to assist you again in your next vacation. Best Regards

    Round Indicators
    Dujbdgh 11/04/2013

    “Лучший сервис за копейки!”

    Эквадор произвел множество потрясающих впечатлений! Одно из них отель Barcelo в Салиносе на берегу Тихого океана. Отличный сервис, прекрасная разнообразная кухня, в основном морепродукты, свободные пляжи, отличные морские экскурсии за копейки... Индивидуальная рыбалка на катере в океане всего 250$!

    ОЦЕНКА

    Round Indicators

    • октябрь 1 2017
    • Бизнес

    Артём П

    “Сервис не соответствует заявленной звнздности”


    Отель не тянет на 5 звезд. Первый шок - только платный WiFi. Нигде такого не встречал. Номера по уровню - максимум 3 звезды. Все изношенное. Кухня - неплохая, но не более того. На понимаю, зачем навязать сервис "все включено"


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    Мы искренне ценим то время, которое вы вложили в обмен мнениями после вашего визита в наш отель Barceló Salinas. Мнения наших клиентов имеют первостепенное значение для обеспечения соответствия нашим стандартам обслуживания в любое время. Примите наши искренние извинения за любые инциденты, которые вы, возможно, испытали во время вашего пребывания.

    ОЦЕНКА

    Round Indicators

    • август 9 2017
    • Порт-Сент-Люси, Флорида
    • Семья

    Nani0363

    “Vacation 2017 ”


    We called asking for a suites and we told there were no rooms available. However, we did go for breakfast the last day in Salinas. The entrance was really nice. We entered the buffet room and it was really nicely organized and full of food options. We went and sat at a big enough table for 10 of our family members. Everything that we served ourselves was fantastic.😋 Our server/waiter was really attentive to our needs and wants. Although we were not staying at the hotel it was very very uncomfortable to see and over hear the host direct the waiter to make sure that one of us to approach the register to pay She was standing right behind me and I was sitting at the end of the table. That is so wrong 😠I think she should have taken him to the buffet room spoken to him then. I agree with a previous review... none of the employees really crack a smile. That is very important when working in this business.


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics.

    ОЦЕНКА

    Round Indicators

    • июнь 23 2017
    • Беверли-Хиллз, Калифорния
    • Короткий отпуск с друзьями

    troy90069

    “Terrible Service, unhappy workers, tacky rooms with views of graffiti”


    The most disappointing experience in my lifetime of travel. The front desk is rude and unhelpful. Every encounter with them was negative. They never smile and are very clearly unhappy people. I went off season and paid over $500 for two nights. The hotel was very empty and yet the clerk insisted on giving us the worst room in the place. The room is a tiled up dated and more motel looking. It seemed to please the front desk clerk to stick to us with the room. She put the mandatory wrist band on in front of the security guy with a gun. I seriously felt like I was in North Korea . No one there smiles. The staff in the dining room was much more cordial. The dining area was staffed well and they were much better than the front desk. The food was not to my liking but available most of the day. The bartenders were really off the charts. One older guy was not friendly or happy but would serve us. The two young ones were hostile. I watched them angrily serve guests and never smile or even be personable with the clients. The one by the upstairs pool looked like he wanted to fight somebody. The bar is included and Barcelo does not want people hanging around the bar long. Hiring those pitbull bartenders keeps people away. Maybe the work conditions are hard and the pay is low but I got the feeling no one working at Barcelo Salinas wants to be there. I traveled from the other side of the world by airplane. Took a 3 hour car ride there. I get one vacation a year. Barcelo Salinas could care less. Why not give me a decent room when the hotel is empty? Why be so angry and hostile at the bars? It's my only vacation and I spent so much money and time to see you and you can't even smile and treat your guests special? I found Ecudorians to be friendly and warm in Quito and Guayaquil. Unfortunately the Barcelo in Salinas does not share in that pride. I always try to learn something from my bad experiences. I sat at the rooftop pool and think the view there is breathtaking . I could not understand how the bartender could sit there so unhappy. He was in the spot everybody is traveling around the world to see. Yet he can not enjoy the paradise because of something inside himself. I guess you realize hapiness is not a location, it is a state of mind. T


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    Although we are quite surprised and dismayed by the content of your review regarding your holiday at our Barceló Salinas , please rest assured that your comments have been taken onboard and revised by the entire Management team, however we would like to take this opportunity to clarify certain aspects of your review as a simple matter of exactness of the information reported. The most important thing we want to clarify is: In our hotel, there is no security personnel with weapons ... For the rest of the points, please be assured that all will be addressed by our staff and will be considered to increase the quality of our services and direct attention to our dear guests. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. Thank you for your comments. Best regards

    ОЦЕНКА

    Round Indicators

    • июнь 7 2017
    • los angeles, United States
    • Пара

    Krystal P

    “Excellent hotel”


    Clean, excellent food. Employees are courteous. they make you feel just like home. I will come back every time, I'm in Salinas. Hotel is 100% better than decameron punta centinela. the room views to the ocean, are superb. comfort is the key & you get it in Barcelo, too bad I stayed one day this time around. They have remodeled the hotel is absolutely beautiful, 2 swimming pools, very close to the beach. I love it hear, my favorite hotel in salinas.


    BarceloSalinas, Director General в Barcelo Salinas, ответил(а) на этот отзыв
    Thank you very much for sharing this great review of your recent stay at Barceló Salinas. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We will be happy to assist you again in your next vacation. Best Regards

    ОЦЕНКА

    Round Indicators

    • ноябрь 4 2013

    Dujbdgh

    “Лучший сервис за копейки!”


    Эквадор произвел множество потрясающих впечатлений! Одно из них отель Barcelo в Салиносе на берегу Тихого океана. Отличный сервис, прекрасная разнообразная кухня, в основном морепродукты, свободные пляжи, отличные морские экскурсии за копейки... Индивидуальная рыбалка на катере в океане всего 250$!


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    Скидка не применяется для оплаты дополнительных услуг, а также не суммируется со скидками на последние доступные номера. Для каждого бронирования можно использовать только один код скидки и только в момент бронирования.** 

    Максимальная накопленная скидка может достигать 25% от стоимости бронирования в отелях Латинской Америки; в отелях Европы и Средиземноморья размер максимальной накопленной скидки составляет 20%. При этом можно комбинировать код скидки, особые скидки*** (скидки на бронирование нескольких номеров, скидки для пенсионеров, местных жителей, молодежи, больших семей и т.д.) и скидку для участников программы "my Barceló". 

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    ***При регистрации в отеле необходимо предоставить удостоверяющие личность документы, чтобы подтвердить соответствие условиям использования кодов на скидку и особых условий бронирования. Если документы не были предоставлены, или информация в них не соответствует заявленной, отель оставляет за собой право отказать в предоставлении указанной скидки от стоимости исходного бронирования.

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