Пляж отеля Barceló  Punta Umbría Beach Resort

Barceló Punta Umbría Beach Resort

Texto: 9687 Великолепно оборудованный для семейного отдыха курорт, работающий по программе "Все включено", рядом с природным пляжем Пунта-Умбрия. AV Bulevar del Agua, s/n | 21100 Punta Umbría, Huelva
+34 959 49 59 00 +34 959 495901
Barceló Punta Umbría Beach Resort Texto: 9687 4 out of 5 based on 4739 ratings. 4739 user reviews.
Barceló Punta Umbría Beach Resort reviewed by Александр Л on . Шикарная территория Отель с хорошей территорией для отдыха, с большим бассейном и расположение в экологически чистой природной зоне. Номера очень большие и просторные. Персонал довольно обыденный и не заинтересован в... Rating: 3
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Barceló Punta Umbría Beach Resort

AV Bulevar del Agua, s/n   21100 Punta Umbría, Huelva  


Достопримечательности

122 км Аэропорт Севильи

19,1 км Железнодорожный вокзал Уэльвы

8 км Поле для гольфа Nuevo Portil

50 м Можжевеловый парк

Отзывы клиентов

Лучшие эксперты — сами туристы.

Barceló Punta Umbría Beach Resort

4.0/5 Round Indicators
| 4743 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

35% Complete

1666

Очень хорошо

35% Complete

1663

Достаточно хорошо

16% Complete

785

Плохо

6% Complete

324

Очень плохо

6% Complete

305

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    Round Indicators
    Veronica S London. 04/10/2017 Семья

    “Overcrowded”

    We spent our holidays there in 2015 and 2016. The services are very good and the rooms are comfortable but some of them are very noisy. The swimming pool is overcrowded and the restaurants too. If you are lucky you can go to the restaurant that is close to you room if not you have to cross from one side of the hotel to the other. The beach has not a good access if you go with small children.

    HotelBarceloResort, Director General в Barcelo Punta Umbria Beach Resort, ответил(а) на этот отзыв
     Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. I am sorry to hear the disappointment respecting the number of people in the swimming pool and restaurants. However, I am glad to inform you that we have opened up more swimming pools and a new restaurant in order to enhance the quality of our service. Also, the beach is 5 minutes from our hotel, and the best part of it is that the hotel relates to the coast through a natural protected park, from where you have to cross it through an enchanted and lovely path. In this way, you can enjoy the nature while you are going to have a bath. In other hand, thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Your sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

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    abbieforeman Ньюарк-он-Трент, Великобритания. 02/11/2017 Семья

    “Waste of hard earned money”

    Arrived at this hotel only to stand in a queue at reception for 30 minutes waiting to check in, receptionists ignored and were very abrupt and rude to the english guests but so welcoming and polite to the spanish. Finally managed to check in and the receptionist staff were terribly rude and did not apologise for the wait, nor wished us well in our stay. Our room was not ready for over an hour and they said they would call us to let us know when, which they didnt! The room was spacious and clean which was about the only plus side to the holiday. They have a 'rule' for all guests at this hotel apparently and that is if you leave your sunbed and dont return within an hour they remove your property, this only applied for the english. Beach was a 5 mintute stroll which was a nice escape from the hotel itself. In regards to the choice of food it was average and the japenese restaurant, well dont expect anything other than a poor spread! Wouldnt return to this hotel again as it was very dissapointing.

    HotelBarceloResort, Director General в Barcelo Punta Umbria Beach Resort, ответил(а) на этот отзыв
     Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Punta Umbría Beach Resort hotel. Our guests' feedback is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We are sorry to read about you disappointment with the staff of the reception. This is not something typical from us. That is why we are going to investigate it and we are going to talk with the manager of that department to enhance that situation. If you ever come in the future you will feel completely welcomed by our staff. We also take into account your dissatisfaction with our buffet. As far as we read, It couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. On the hand, we are glad that you enjoyed the room of the hotel. It is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once again, we thank you for sharing this valuable feedback with us. Please be sure that the information you have provided will be used accordingly to improve our future guests' experiences. We are looking forward to have you here in a near future. Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    Lucyhicks99 Графство Уэст-Мидлендс, Великобритания. 01/04/2017 Семья

    “Majority premium drinks included!”

    Room was overlooking the pool, massive room, cleaned every day, bath with over head shower. Massive hotel but great that you have a different restaurant every night. Loads of facilities, nice pool area. Bar staff are lovely, premium brands like Smirnoff etc. Premade cocktails are lush. Beach clean and a five minute walk

    HotelBarceloResort, Director General в Barcelo Punta Umbria Beach Resort, ответил(а) на этот отзыв
     Dear guest, Thank you very much for sharing your feedback on your holiday experience among us. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. It is wonderful to hear you enjoyed our themed dinners and and our fantastic beaches. Your comments are crucial in this process therefore we highly value your time and constructive critics. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    Александр Л 09/30/2015 Короткий отпуск с друзьями

    “Шикарная территория”

    Отель с хорошей территорией для отдыха, с большим бассейном и расположение в экологически чистой природной зоне. Номера очень большие и просторные. Персонал довольно обыденный и не заинтересован в высококлассном обслуживании, большинство сотрудников не говорит по-английски. Уборка номеров оставляет желать лучшего для такого отеля, иногда не меняли полотенца, а просто вешали старые.

    HotelBarceloResort, Director General в Barcelo Punta Umbria Beach Resort, ответил(а) на этот отзыв
     Dear Александр Л, Thank you for your visit and your valuable review. During our peak hours, it is possible to experience some delays with the bar service. We were pleased to hear you didn’t experience any issues and everything was perfect. Thank you for recognizing our outstanding staff and the dedication to service they provide to the guests. We look forward to accommodating you once again on your future trip to Punta Umbría. Manager Barceló Punta Umbría Beach Resort

    Round Indicators
    Perm_86 Екатеринбург, Россия. 01/28/2014 Бизнес

    “В целом- норм”

    Отель очень большой, красивый снаружи. Внутри- отметили запах сырости в комнатах, полы были холодные, тапочки и халаты так и не принесли. Персонал не говорит на английском, зато очень дружелюбный. Питание разнообразное, неплохое для четверки. Удобное расположение к пляжу- всего 5 минут ходьбы. На ресепшене можно арендовать авто, только цены у них завышены: 97€ за сутки! Ездили с коллегами в Севилью- всем советую! Потрясающий город. В целом- нормально, но номера всё- таки неуютные. Не вернусь сюда снова.

    HotelBarceloResort, Director General в Barcelo Punta Umbria Beach Resort, ответил(а) на этот отзыв
     Distinguished Perm_86, We appreciate you have dedicated your time giving us your comments about your stay. Sincerely, General Manager Barceló Punta Umbría Beach Resort

    ОЦЕНКА

    Round Indicators

    • апрель 10 2017
    • London
    • Семья

    Veronica S

    “Overcrowded”


    We spent our holidays there in 2015 and 2016. The services are very good and the rooms are comfortable but some of them are very noisy. The swimming pool is overcrowded and the restaurants too. If you are lucky you can go to the restaurant that is close to you room if not you have to cross from one side of the hotel to the other. The beach has not a good access if you go with small children.


    HotelBarceloResort, Director General в Barcelo Punta Umbria Beach Resort, ответил(а) на этот отзыв
    Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. I am sorry to hear the disappointment respecting the number of people in the swimming pool and restaurants. However, I am glad to inform you that we have opened up more swimming pools and a new restaurant in order to enhance the quality of our service. Also, the beach is 5 minutes from our hotel, and the best part of it is that the hotel relates to the coast through a natural protected park, from where you have to cross it through an enchanted and lovely path. In this way, you can enjoy the nature while you are going to have a bath. In other hand, thank you for pointing out the beauty and comfort of our newly refurbished accommodations designed to make our guests' stay as comfortable as possible with design furniture and the latest technology, being fully aware that an attractive accommodation plays a key role to our guests' overall holiday experience, we are therefore very pleased to read that you were satisfied with yours. Thank you once again for making us your choice hotel and for your constructive critics, we certainly look forward to serving you again and to have the opportunity to exceed your expectations in a not too distant future. Your sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    ОЦЕНКА

    Round Indicators

    • февраль 11 2017
    • Ньюарк-он-Трент, Великобритания
    • Семья

    abbieforeman

    “Waste of hard earned money”


    Arrived at this hotel only to stand in a queue at reception for 30 minutes waiting to check in, receptionists ignored and were very abrupt and rude to the english guests but so welcoming and polite to the spanish. Finally managed to check in and the receptionist staff were terribly rude and did not apologise for the wait, nor wished us well in our stay. Our room was not ready for over an hour and they said they would call us to let us know when, which they didnt! The room was spacious and clean which was about the only plus side to the holiday. They have a 'rule' for all guests at this hotel apparently and that is if you leave your sunbed and dont return within an hour they remove your property, this only applied for the english. Beach was a 5 mintute stroll which was a nice escape from the hotel itself. In regards to the choice of food it was average and the japenese restaurant, well dont expect anything other than a poor spread! Wouldnt return to this hotel again as it was very dissapointing.


    HotelBarceloResort, Director General в Barcelo Punta Umbria Beach Resort, ответил(а) на этот отзыв
    Dear Guest, We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Punta Umbría Beach Resort hotel. Our guests' feedback is of utmost importance to ensure our demanding standards of service at all times. Please accept our sincere apologies for any inconsistency you may have experienced during your stay. We are sorry to read about you disappointment with the staff of the reception. This is not something typical from us. That is why we are going to investigate it and we are going to talk with the manager of that department to enhance that situation. If you ever come in the future you will feel completely welcomed by our staff. We also take into account your dissatisfaction with our buffet. As far as we read, It couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. On the hand, we are glad that you enjoyed the room of the hotel. It is our goal to provide our guests with spotless, attractive and spacious rooms and we are really happy to know you liked yours so much. Once again, we thank you for sharing this valuable feedback with us. Please be sure that the information you have provided will be used accordingly to improve our future guests' experiences. We are looking forward to have you here in a near future. Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    ОЦЕНКА

    Round Indicators

    • январь 4 2017
    • Графство Уэст-Мидлендс, Великобритания
    • Семья

    Lucyhicks99

    “Majority premium drinks included!”


    Room was overlooking the pool, massive room, cleaned every day, bath with over head shower. Massive hotel but great that you have a different restaurant every night. Loads of facilities, nice pool area. Bar staff are lovely, premium brands like Smirnoff etc. Premade cocktails are lush. Beach clean and a five minute walk


    HotelBarceloResort, Director General в Barcelo Punta Umbria Beach Resort, ответил(а) на этот отзыв
    Dear guest, Thank you very much for sharing your feedback on your holiday experience among us. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. It is wonderful to hear you enjoyed our themed dinners and and our fantastic beaches. Your comments are crucial in this process therefore we highly value your time and constructive critics. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Duarte Vasconcelos General Manager Barceló Punta Umbría Beach Resort

    ОЦЕНКА

    Round Indicators

    • сентябрь 30 2015
    • Короткий отпуск с друзьями

    Александр Л

    “Шикарная территория”


    Отель с хорошей территорией для отдыха, с большим бассейном и расположение в экологически чистой природной зоне. Номера очень большие и просторные. Персонал довольно обыденный и не заинтересован в высококлассном обслуживании, большинство сотрудников не говорит по-английски. Уборка номеров оставляет желать лучшего для такого отеля, иногда не меняли полотенца, а просто вешали старые.


    HotelBarceloResort, Director General в Barcelo Punta Umbria Beach Resort, ответил(а) на этот отзыв
    Dear Александр Л, Thank you for your visit and your valuable review. During our peak hours, it is possible to experience some delays with the bar service. We were pleased to hear you didn’t experience any issues and everything was perfect. Thank you for recognizing our outstanding staff and the dedication to service they provide to the guests. We look forward to accommodating you once again on your future trip to Punta Umbría. Manager Barceló Punta Umbría Beach Resort

    ОЦЕНКА

    Round Indicators

    • январь 28 2014
    • Екатеринбург, Россия
    • Бизнес

    Perm_86

    “В целом- норм”


    Отель очень большой, красивый снаружи. Внутри- отметили запах сырости в комнатах, полы были холодные, тапочки и халаты так и не принесли. Персонал не говорит на английском, зато очень дружелюбный. Питание разнообразное, неплохое для четверки. Удобное расположение к пляжу- всего 5 минут ходьбы. На ресепшене можно арендовать авто, только цены у них завышены: 97€ за сутки! Ездили с коллегами в Севилью- всем советую! Потрясающий город. В целом- нормально, но номера всё- таки неуютные. Не вернусь сюда снова.


    HotelBarceloResort, Director General в Barcelo Punta Umbria Beach Resort, ответил(а) на этот отзыв
    Distinguished Perm_86, We appreciate you have dedicated your time giving us your comments about your stay. Sincerely, General Manager Barceló Punta Umbría Beach Resort

    Конгресс-центр  отеля Barceló Punta Umbría Beach Resort

    Когда райский пляж, созданный самой природой, становится идеальным местом для семейного отдыха.

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