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El Embajador, a Royal Hideaway Hotel

Texto: 37846 Городской отель удобно расположен в Санто-Доминго и подходит для деловых встреч или для отдыха. Avda. Sarasota, 65. Ensanche Bella Vista | 10110 | Santo Domingo || República Dominicana
809 221 2131 809 221 3251
El Embajador, a Royal Hideaway Hotel Texto: 37846 4.5 out of 5 based on 1164 ratings. 1164 user reviews.
El Embajador, a Royal Hideaway Hotel reviewed by Igor33 on . отличный отзыв отдыхали большой компанией. Все очень понравилось, планируем еще вернуться в этот отель в следующем году. Еда была разнообразной, номера довольно просторные, чистые и новые. Питание оценили где-то на... Rating: 5
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El Embajador, a Royal Hideaway Hotel

Avda. Sarasota, 65. Ensanche Bella Vista   10110   Santo Domingo     República Dominicana  


Достопримечательности

32,3 км Международный аэропорт Лас-Америкас

17,7 км Международный аэропорт Игуэро

3,8 км Downtown Center

6,5 км Колониальная зона Санто-Доминго

Premios y Reconocimientos Награды и премии

Отзывы клиентов

Лучшие эксперты — сами туристы.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1164 Отзывы

ОБЩАЯ ОЦЕНКА

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ПОДРОБНАЯ ОЦЕНКА

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Соотношение цены и качества

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Местоположение

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Качество сна

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Номера

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Чистота

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Услуги


ОЦЕНКА ПО МНЕНИЮ ПУТЕШЕСТВЕННИКОВ

Великолепно

60% Complete

705

Очень хорошо

25% Complete

294

Достаточно хорошо

6% Complete

77

Плохо

4% Complete

52

Очень плохо

3% Complete

36

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    Round Indicators
    iriding Orlando. 05/20/2018 Бизнес

    “Superb hotel ”

    What a great hotel Steeped in history recent renovation beautiful rooms very well laid out lots of work space Excellent room service The only gripe I have is the service in the bars and around the public areas was very slow although the staff were pleasant enough they seem to have lack of dedication to actually servicing the clients. It was strange for such a well run operation. You had to literally attract there attention (it seemed they avoided eye contact)then once served a drink in the bar area neither the waitress nor the bartender checked up or offered another. Same at pool bar after a meeting I wandered out beautiful spot in the gardens three bartenders two waitress and Just me , each time I finished my beer I had to literally jiggle my glass on the bar to get their attention to get another don’t get me wrong they were very polite very professional but did not seem to grasp the concept of their position. It puzzled me Other than that this is hotel is superbly located and great value will stay again

    Jyra Eloisa O, Director de Relaciones con Clientes в El Embajador, a Royal Hideaway Hotel, ответил(а) на этот отзыв
     Distinguished Mr. Iriding. We thank you for expressing your opinion on TripAdviasor about your most recent experience at El Embajador a Royal Hideaway Hotel. It is an honor that you have taken the time to be honest with us. We are pleased to know that you felt comfortable in the recently renovated rooms, and that the quality of service of all the employees was to your liking. We greatly appreciate that you tell us in which aspects we should improve, and it is only thanks to comments like yours that we can achieve it. We are happy to have fulfilled your expectations and we hope that for your next visit, the agility in the waiters has progressed. It is our pleasure to serve you. Best regards,

    Round Indicators
    KristiDecriscio Детройт, Мичиган. 05/18/2018 Бизнес

    “Parrot Bar by the pool”

    I loved this place!!! Especially the bartenders Arelis and Ingrid! They’re are so friendly and their service is excellent! I never had to wait to ask for anything. They always came to me first and asked if they could get me something which is excellent customer service! In my opinion they’re the friendliest bartenders here and they always had a smile on their face!!! I’ve been a bartender before and it’s not the easiest job to do but these 2 ladies make it look easy and they honestly liove their job. When they were not there I had to wait for drinks or ask for water! I strongly recommend visiting them while you stay at El Embajador 😀😀 I will miss them! The bellboy Carlos is MUCHO FRIENDLY and since I do not speak very good espanol he was teaching me every morning! Noel on the embassador floor was also one of my favorites he is very nice and will jump up very fast just to assist you and he was also helping with my Spanish! These 4 people I mentioned were the best employees at the hotel and if you ever stay at the El Embajador(which I strongly recommend) you will be pleased with these 4 people but actually the whole staff is very friendly and they care about your stay at the hotel! I’ve been here for a month and it’s beautiful, I see something new everyday!!!!! Oh and the ladies in the salon are very special they take good care of you and my hair and nails look amazing

    Jyra Eloisa O, Director de Relaciones con Clientes в El Embajador, a Royal Hideaway Hotel, ответил(а) на этот отзыв
     Hello Mrs. Decriscio; For us it is a pleasure that all your requests are met and of course we agree with you when mentioning the quality in the service of our staff. The collaborators you mention will be very happy to know that you recognize them as the best. You are very attentive when mentioning all these details because it makes us very clear that we are doing a good job and we hope to continue serving you in this way. I reiterate your orders to any request you want. Best regards, Jyra Ozoria - Guest Experience Manager

    Round Indicators
    Igor33 Пунта-Кана, Доминикана. 08/06/2016 Короткий отпуск с друзьями

    “отличный отзыв”

    отдыхали большой компанией. Все очень понравилось, планируем еще вернуться в этот отель в следующем году. Еда была разнообразной, номера довольно просторные, чистые и новые. Питание оценили где-то на четверку.

    Montserrat G, Guest Experience Manager в El Embajador, a Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear Igor33, Thank you for providing your personal feedback following your stay at El Embajador. I am very happy that you enjoyed the facilities of our hotel and that you found its location convenient for all the group. It is rewarding to know you are considering a new stay next year. That fills us with pride and challenges us to carry on improving our services every day. I’m greatly encouraged by your words and we hope to be part of all your future trips. Don’t hesitate to call us if there’s anything we can assist you with in advance. Sincerely. Montserrat Grifol – Guest Experience Manager “Estamos construyendo un sueño” Un nuevo embajador. Una misma leyenda. Gracias por su comprensión.

    Round Indicators
    Olesya S Южно-Сахалинск, Россия. 05/24/2016

    “Прекрасный отель”

    Уютный, красивый отель со свей ухоженной территорией. Большой бассейн. удобные лежаки. Номера просторные комфортные. Очень вкусные, разнообразные завтраки. Дружелюбный персонал. В этом отеле часто останавливаются бизнесмены, дипломаты, туристов было мало. Рекомендую.

    Montserrat G, Guest Experience Manager в El Embajador, a Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear Olesya S, First of all I'm sorry I can't speak your language to answer to your review. I appreciate your positive feedback about our emblematic hotel and I'm thrilled to read your experience at El Embajador was so memorable. It's rewarding to note that you especially liked our delightful food, our comfortable rooms and natural areas. Your words really motivate us to continue offering the best service to our guests like you. Thank you for recommending us for perfect business in Santo Domingo and we would be delighted to have the opportunity to welcome you again to our elegant and exclusive urban hotel. Sincerely. Montserrat Grifol Guest Experience Manager

    Round Indicators
    KDanil Санкт-Петербург, Россия. 10/31/2015 Короткий отпуск с друзьями

    “Хороший отель”

    Хороший отель, большая территория, чистота, много зелени, огромный бассейн, номера прекрасные, персонал внимательный, отзывчивый, обслуживание на высоте. Единственное, в последний раз было слишком много посетителей и пришлось долго ждать при регистрации.

    Claudia C, Guest Experience Manager в El Embajador, a Royal Hideaway Hotel, ответил(а) на этот отзыв
     Dear KDanil, Thank you for your comments about your recent stay with us. It is a pleasure for us to provide the best service for you. Hope to serve you again in the near future.

    ОЦЕНКА

    Round Indicators

    • май 20 2018
    • Orlando
    • Бизнес

    iriding

    “Superb hotel ”


    What a great hotel Steeped in history recent renovation beautiful rooms very well laid out lots of work space Excellent room service The only gripe I have is the service in the bars and around the public areas was very slow although the staff were pleasant enough they seem to have lack of dedication to actually servicing the clients. It was strange for such a well run operation. You had to literally attract there attention (it seemed they avoided eye contact)then once served a drink in the bar area neither the waitress nor the bartender checked up or offered another. Same at pool bar after a meeting I wandered out beautiful spot in the gardens three bartenders two waitress and Just me , each time I finished my beer I had to literally jiggle my glass on the bar to get their attention to get another don’t get me wrong they were very polite very professional but did not seem to grasp the concept of their position. It puzzled me Other than that this is hotel is superbly located and great value will stay again


    Jyra Eloisa O, Director de Relaciones con Clientes в El Embajador, a Royal Hideaway Hotel, ответил(а) на этот отзыв
    Distinguished Mr. Iriding. We thank you for expressing your opinion on TripAdviasor about your most recent experience at El Embajador a Royal Hideaway Hotel. It is an honor that you have taken the time to be honest with us. We are pleased to know that you felt comfortable in the recently renovated rooms, and that the quality of service of all the employees was to your liking. We greatly appreciate that you tell us in which aspects we should improve, and it is only thanks to comments like yours that we can achieve it. We are happy to have fulfilled your expectations and we hope that for your next visit, the agility in the waiters has progressed. It is our pleasure to serve you. Best regards,

    ОЦЕНКА

    Round Indicators

    • май 18 2018
    • Детройт, Мичиган
    • Бизнес

    KristiDecriscio

    “Parrot Bar by the pool”


    I loved this place!!! Especially the bartenders Arelis and Ingrid! They’re are so friendly and their service is excellent! I never had to wait to ask for anything. They always came to me first and asked if they could get me something which is excellent customer service! In my opinion they’re the friendliest bartenders here and they always had a smile on their face!!! I’ve been a bartender before and it’s not the easiest job to do but these 2 ladies make it look easy and they honestly liove their job. When they were not there I had to wait for drinks or ask for water! I strongly recommend visiting them while you stay at El Embajador 😀😀 I will miss them! The bellboy Carlos is MUCHO FRIENDLY and since I do not speak very good espanol he was teaching me every morning! Noel on the embassador floor was also one of my favorites he is very nice and will jump up very fast just to assist you and he was also helping with my Spanish! These 4 people I mentioned were the best employees at the hotel and if you ever stay at the El Embajador(which I strongly recommend) you will be pleased with these 4 people but actually the whole staff is very friendly and they care about your stay at the hotel! I’ve been here for a month and it’s beautiful, I see something new everyday!!!!! Oh and the ladies in the salon are very special they take good care of you and my hair and nails look amazing


    Jyra Eloisa O, Director de Relaciones con Clientes в El Embajador, a Royal Hideaway Hotel, ответил(а) на этот отзыв
    Hello Mrs. Decriscio; For us it is a pleasure that all your requests are met and of course we agree with you when mentioning the quality in the service of our staff. The collaborators you mention will be very happy to know that you recognize them as the best. You are very attentive when mentioning all these details because it makes us very clear that we are doing a good job and we hope to continue serving you in this way. I reiterate your orders to any request you want. Best regards, Jyra Ozoria - Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • август 6 2016
    • Пунта-Кана, Доминикана
    • Короткий отпуск с друзьями

    Igor33

    “отличный отзыв”


    отдыхали большой компанией. Все очень понравилось, планируем еще вернуться в этот отель в следующем году. Еда была разнообразной, номера довольно просторные, чистые и новые. Питание оценили где-то на четверку.


    Montserrat G, Guest Experience Manager в El Embajador, a Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear Igor33, Thank you for providing your personal feedback following your stay at El Embajador. I am very happy that you enjoyed the facilities of our hotel and that you found its location convenient for all the group. It is rewarding to know you are considering a new stay next year. That fills us with pride and challenges us to carry on improving our services every day. I’m greatly encouraged by your words and we hope to be part of all your future trips. Don’t hesitate to call us if there’s anything we can assist you with in advance. Sincerely. Montserrat Grifol – Guest Experience Manager “Estamos construyendo un sueño” Un nuevo embajador. Una misma leyenda. Gracias por su comprensión.

    ОЦЕНКА

    Round Indicators

    • май 24 2016
    • Южно-Сахалинск, Россия

    Olesya S

    “Прекрасный отель”


    Уютный, красивый отель со свей ухоженной территорией. Большой бассейн. удобные лежаки. Номера просторные комфортные. Очень вкусные, разнообразные завтраки. Дружелюбный персонал. В этом отеле часто останавливаются бизнесмены, дипломаты, туристов было мало. Рекомендую.


    Montserrat G, Guest Experience Manager в El Embajador, a Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear Olesya S, First of all I'm sorry I can't speak your language to answer to your review. I appreciate your positive feedback about our emblematic hotel and I'm thrilled to read your experience at El Embajador was so memorable. It's rewarding to note that you especially liked our delightful food, our comfortable rooms and natural areas. Your words really motivate us to continue offering the best service to our guests like you. Thank you for recommending us for perfect business in Santo Domingo and we would be delighted to have the opportunity to welcome you again to our elegant and exclusive urban hotel. Sincerely. Montserrat Grifol Guest Experience Manager

    ОЦЕНКА

    Round Indicators

    • октябрь 31 2015
    • Санкт-Петербург, Россия
    • Короткий отпуск с друзьями

    KDanil

    “Хороший отель”


    Хороший отель, большая территория, чистота, много зелени, огромный бассейн, номера прекрасные, персонал внимательный, отзывчивый, обслуживание на высоте. Единственное, в последний раз было слишком много посетителей и пришлось долго ждать при регистрации.


    Claudia C, Guest Experience Manager в El Embajador, a Royal Hideaway Hotel, ответил(а) на этот отзыв
    Dear KDanil, Thank you for your comments about your recent stay with us. It is a pleasure for us to provide the best service for you. Hope to serve you again in the near future.

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