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Habitación del hotel Barceló Tanger
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Harita ve konum

Avenue Mohamed VI, 43   BP 1112 Tánger , Marruecos    


Places of Interest

12 km Tanca-Ibn Battouta Havalimanı

10 dakika Tren ve otobüs durağı

Müşterilerin Düşünceleri

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Barceló Tanger

3.5/5 Round Indicators
| 346 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

18% Complete

63

Çok iyi

30% Complete

106

Normal

23% Complete

83

Kötü

15% Complete

52

Çok kötü

12% Complete

42

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    749otmank Abu Dabi, Birleşik Arap Emirlikleri. 06/26/2019 Çift

    “great location ”

    the hotel has a great location, great front office team, especially the man who took my check-in, his name is Jamal, his too friendly and professional, the lady who made our check-out was helpful too, our room was 523, however there is things to work on, especially for the hoyel owners and engineering staff, they need to change the TV in the rooms, they need to place a mini bar in the room, and when it's low season, they should make some s schedule on the water pipes, fix all electrical plugs. I recommend this property and surely I will be back again next time. many thanks for your hospitality
    Round Indicators
    Passport03300493469 Kazablanka, Fas. 06/12/2019 Aile

    “DE PIRE EN PIRE”

    too much noise it's impossible to sleep and everything was dirty, they didn't change the towels until I asked repeatedly. It was supposed to be a trip where I would just relax but turned out to be a very very bad experience.... I will never go to this hotel ever again!!!

    Directeur général BarceloTanger - Barcelo Tanger, bu yorumu yanıtladı
     Dear Sir; We were very disappointed to read your experience during your stay in our Barceló Tanger hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. I am also disappointed to read the disturbances caused by noises and that it kept you awake all night. Had you informed a member of our Reception team? I am certain this problem would have been rectified for you. I am so sorry to see that your experience at our hotel was far from satisfying as it seems you encountered a number of issues. I can ensure you this is far from usual, and we regret not being immediately informed.

    Round Indicators
    Meander37149774678 05/30/2019 Çift

    “Beautiful and Modern”

    Beautiful hotel, although a little out of the way from the town. Our room was amazing, aside from the fabulous ocean view, the room was clean and modern. Friendly staff. Anything we need they got for us. Towels for the pool, Ice for the room.

    Responsable relations clients Trek19075325204 - Barcelo Tanger, bu yorumu yanıtladı
     Dear Sir, Thank you very much for sharing this great review of your recent stay at Barceló Tangier. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    Round Indicators
    2019travellor 05/21/2019 Çift

    “Average service”

    This a great hotel with lovely spacious rooms. The breakfast room looks out over the sea and had a good variety of food of which unfortunately on both mornings some was cold. A shame. The staff in the restaurant and bar were friendly and helpful. Unfortunately the reception staff including a female manager let the whole hotel down. They had no idea what the word service means. They were arrogant and not forthcoming with any information we needed. I felt like we were a complete nuisance. They also behaved unprofessionally towards our tour guide in front of us. I suspect some staff training is urgently required.

    Guest Relations Manager Trek19075325204 - Barcelo Tanger, bu yorumu yanıtladı
     Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Tangier.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees.

    Round Indicators
    kimberleysarah1 Sidney, Avustralya. 05/08/2019 Çift

    “Fantastic overnight stay!”

    My fiancé and I stayed at Barcelo Tangier for one night before our flight. We booked last minute on the Barcelo website and got a really good rate. The hotel is perfectly located a short walk from the grand taxi station and right on the beach front. The check in was quick and easy and staff were lovely. We were upgraded to a sea view room on the 4th floor and it was beautiful! The bed was super comfy and shower hot and clean. WiFi good too. We didn’t eat at the hotel but it was only a short walk to lots of nearby restaurants and cafes. At check out the staff were very helpful in printing our boarding passes and organizing a taxi to the airport for us. Overall we loved our stay here for a relaxing last night in Morocco and would definitely recommend and stay again!

    Guest Relations Manager Trek19075325204 - Barcelo Tanger, bu yorumu yanıtladı
     Dear Mrs Kimberley, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tangier was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

    DEĞERLENDIRME

    Round Indicators

    • haziran 26 2019
    • Abu Dabi, Birleşik Arap Emirlikleri
    • Çift

    749otmank

    “great location ”


    the hotel has a great location, great front office team, especially the man who took my check-in, his name is Jamal, his too friendly and professional, the lady who made our check-out was helpful too, our room was 523, however there is things to work on, especially for the hoyel owners and engineering staff, they need to change the TV in the rooms, they need to place a mini bar in the room, and when it's low season, they should make some s schedule on the water pipes, fix all electrical plugs. I recommend this property and surely I will be back again next time. many thanks for your hospitality


    DEĞERLENDIRME

    Round Indicators

    • haziran 12 2019
    • Kazablanka, Fas
    • Aile

    Passport03300493469

    “DE PIRE EN PIRE”


    too much noise it's impossible to sleep and everything was dirty, they didn't change the towels until I asked repeatedly. It was supposed to be a trip where I would just relax but turned out to be a very very bad experience.... I will never go to this hotel ever again!!!


    Directeur général BarceloTanger - Barcelo Tanger, bu yorumu yanıtladı
    Dear Sir; We were very disappointed to read your experience during your stay in our Barceló Tanger hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. I am also disappointed to read the disturbances caused by noises and that it kept you awake all night. Had you informed a member of our Reception team? I am certain this problem would have been rectified for you. I am so sorry to see that your experience at our hotel was far from satisfying as it seems you encountered a number of issues. I can ensure you this is far from usual, and we regret not being immediately informed.

    DEĞERLENDIRME

    Round Indicators

    • mayıs 30 2019
    • Çift

    Meander37149774678

    “Beautiful and Modern”


    Beautiful hotel, although a little out of the way from the town. Our room was amazing, aside from the fabulous ocean view, the room was clean and modern. Friendly staff. Anything we need they got for us. Towels for the pool, Ice for the room.


    Responsable relations clients Trek19075325204 - Barcelo Tanger, bu yorumu yanıtladı
    Dear Sir, Thank you very much for sharing this great review of your recent stay at Barceló Tangier. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    DEĞERLENDIRME

    Round Indicators

    • mayıs 21 2019
    • Çift

    2019travellor

    “Average service”


    This a great hotel with lovely spacious rooms. The breakfast room looks out over the sea and had a good variety of food of which unfortunately on both mornings some was cold. A shame. The staff in the restaurant and bar were friendly and helpful. Unfortunately the reception staff including a female manager let the whole hotel down. They had no idea what the word service means. They were arrogant and not forthcoming with any information we needed. I felt like we were a complete nuisance. They also behaved unprofessionally towards our tour guide in front of us. I suspect some staff training is urgently required.


    Guest Relations Manager Trek19075325204 - Barcelo Tanger, bu yorumu yanıtladı
    Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Tangier.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees.

    DEĞERLENDIRME

    Round Indicators

    • mayıs 8 2019
    • Sidney, Avustralya
    • Çift

    kimberleysarah1

    “Fantastic overnight stay!”


    My fiancé and I stayed at Barcelo Tangier for one night before our flight. We booked last minute on the Barcelo website and got a really good rate. The hotel is perfectly located a short walk from the grand taxi station and right on the beach front. The check in was quick and easy and staff were lovely. We were upgraded to a sea view room on the 4th floor and it was beautiful! The bed was super comfy and shower hot and clean. WiFi good too. We didn’t eat at the hotel but it was only a short walk to lots of nearby restaurants and cafes. At check out the staff were very helpful in printing our boarding passes and organizing a taxi to the airport for us. Overall we loved our stay here for a relaxing last night in Morocco and would definitely recommend and stay again!


    Guest Relations Manager Trek19075325204 - Barcelo Tanger, bu yorumu yanıtladı
    Dear Mrs Kimberley, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Tangier was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories.

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    İndirim* veya promosyon kodu ("promo kodu" olarak da gösterilebilir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde söz konusu indirim bu rezervasyona uygulanacaktır. Kodu girmenizin ardından rezervasyon işleminin 1. adımında gösterilen fiyatlar indirim uygulanmış fiyatları ifade eder. 

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    *Barceló, kabul etme anında, ilan edilmiş olan indirimlerin uygulanması hakkını saklı tutar. 

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    **Otel, otele giriş yapılması esnasında, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini talep edecektir. Geçerliliğin doğrulanamaması veya şartların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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