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Barceló Granada Congress

Calle Maestro Montero 12   18004 Granada , Andalucía   España  


Places of Interest

19 km Granada Havalimanı

2,6 km Albaicín

2 km Elhamra Sarayı

1,4 km Granada Kongre ve Sergi Sarayı

Müşterilerin Düşünceleri

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Barceló Granada Congress

4.0/5 Round Indicators
| 1238 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

39% Complete

492

Çok iyi

31% Complete

389

Normal

19% Complete

237

Kötü

5% Complete

73

Çok kötü

3% Complete

47

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Patrice R Bexhill-on-Sea, İngiltere. 07/13/2018 İş

    “Very nice and helpful staff”

    the location was great for me, the staff was very helpful. The not so good bit was the way the breakfast room is arranged and very disappointed by the pastry lack of freshness. Very clean spacious room, good shower unless you want to use the massage shower that was falling apart.
    Round Indicators
    Kaushik D Bokaro Steel City, Hindistan. 07/09/2018 Çift

    “Classy hotel ”

    Spent two nights in this property. Check in was smooth. Room was very spacious and so was the bathroom. It had bidet. Bed was comfortable. Our room was on the 8th floor with stunning view. My wife slipped in the bathtub as it was very slippery and they didn't put an anti skid mat. So only after informing at the front desk they placed one. Breakfast area and spread was very good except behavior of one lady staff was rude (can't remember her name) The hotel is about 1.5 to 1.8 kms from the city centre which is walkable (15-20 mins) unless you are tired.
    Round Indicators
    davelasc0 07/02/2018 İş

    “Service”

    The front desk personal excellent and room very clean. I suggest the service for the conference rooms must be improved, it was not organized and water was not offering or tables were not clean between conferences

    Assistant Manager b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
     Dear guest, Thank you for having taken a few minutes of your time to express your opinion after you stay with us in Granada. At Barceló Granada Congress, our goal is to exceed the expectations of our guests. We were saddened to read your disappointment with the service for conference rooms, at Barceló we know that events are an important aspect of our bussines guests' overall therefore we will make sure to take your comments into account to improve in this aspect of our services. We thank you for highlight our personal service and our rooms cleanliness and also for sharing your impressions, which are our best tools for improvement, and we are looking forward to welcoming you back soon in Barceló Granada Congress and show you that we can live up to your expectations. Kind regards, Miguel Ramirez Assistant Manager

    Round Indicators
    janehowardmartin1 06/28/2018 Çift

    “Below expectations”

    Stayed here on a tour. The dinner consisted of shoe leather beef or dry flavorless tuna served in a flourescent lit dining room by uncaring waiters. Location is inconvenient to the sites. Stay elsewhere.

    Assistant Manager b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
     Dear guest, We would like to thank you for your preference in selecting our Barceló Granada Congress hotel for your stay in Granada, and also for taking the time to tell us about your recent experience among us. We were very saddened to read your disappointment with the dinner experience, at Barceló we know that meals are an important aspect of our guests' overall holiday experience therefore we will make sure to take your comments into account to improve in this aspect of our services. For a future stay, please do not hesitate to voice your concerns and approach the restaurant team to inform us of the service imperfection you report on your review, we will be more than pleased to assist for you to fully enjoy your holidays among us. About our location, we regret that you did not particularly enjoy our location either, even though within a walking distance 15 minutes to the city center and the main tourist attractions of Granada. We thank you again for sharing your impressions, which are our best tools for improvement, and we would be delighted if you decided to give as another chance to regain your trust. Looking forward to welcoming you back soon in Barceló Granada Congress. Best regards, Miguel Ramírez Assistant Manager

    Round Indicators
    mustafakuscu 05/07/2018 İş

    “harika”

    temizlik harika,yataklar çok rahat,personel iligili ve güleryüzlü,kahvaltı çeşitliliği ve lezzeti çok güzel ,konum itibarı ile çok iyi Granada ya her türlü seyahatinizde tavsiye edbileceğim bir otel ben çok memnun kaldım

    Director General b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
     Degerli Mustafa Bey, Yorumlariniz için çok tesekkür ederiz. Otelimizden memnun kaldiginiza ve konaklamanizin rahat, konförlü ve güzel olmasina çok sevindik. Granada'ya yakin zamanda tekrardan bekleriz. Saygilarimla, María Gutiérrez Genel Müdür

    DEĞERLENDIRME

    Round Indicators

    • temmuz 13 2018
    • Bexhill-on-Sea, İngiltere
    • İş

    Patrice R

    “Very nice and helpful staff”


    the location was great for me, the staff was very helpful. The not so good bit was the way the breakfast room is arranged and very disappointed by the pastry lack of freshness. Very clean spacious room, good shower unless you want to use the massage shower that was falling apart.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 9 2018
    • Bokaro Steel City, Hindistan
    • Çift

    Kaushik D

    “Classy hotel ”


    Spent two nights in this property. Check in was smooth. Room was very spacious and so was the bathroom. It had bidet. Bed was comfortable. Our room was on the 8th floor with stunning view. My wife slipped in the bathtub as it was very slippery and they didn't put an anti skid mat. So only after informing at the front desk they placed one. Breakfast area and spread was very good except behavior of one lady staff was rude (can't remember her name) The hotel is about 1.5 to 1.8 kms from the city centre which is walkable (15-20 mins) unless you are tired.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 2 2018
    • İş

    davelasc0

    “Service”


    The front desk personal excellent and room very clean. I suggest the service for the conference rooms must be improved, it was not organized and water was not offering or tables were not clean between conferences


    Assistant Manager b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
    Dear guest, Thank you for having taken a few minutes of your time to express your opinion after you stay with us in Granada. At Barceló Granada Congress, our goal is to exceed the expectations of our guests. We were saddened to read your disappointment with the service for conference rooms, at Barceló we know that events are an important aspect of our bussines guests' overall therefore we will make sure to take your comments into account to improve in this aspect of our services. We thank you for highlight our personal service and our rooms cleanliness and also for sharing your impressions, which are our best tools for improvement, and we are looking forward to welcoming you back soon in Barceló Granada Congress and show you that we can live up to your expectations. Kind regards, Miguel Ramirez Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 28 2018
    • Çift

    janehowardmartin1

    “Below expectations”


    Stayed here on a tour. The dinner consisted of shoe leather beef or dry flavorless tuna served in a flourescent lit dining room by uncaring waiters. Location is inconvenient to the sites. Stay elsewhere.


    Assistant Manager b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
    Dear guest, We would like to thank you for your preference in selecting our Barceló Granada Congress hotel for your stay in Granada, and also for taking the time to tell us about your recent experience among us. We were very saddened to read your disappointment with the dinner experience, at Barceló we know that meals are an important aspect of our guests' overall holiday experience therefore we will make sure to take your comments into account to improve in this aspect of our services. For a future stay, please do not hesitate to voice your concerns and approach the restaurant team to inform us of the service imperfection you report on your review, we will be more than pleased to assist for you to fully enjoy your holidays among us. About our location, we regret that you did not particularly enjoy our location either, even though within a walking distance 15 minutes to the city center and the main tourist attractions of Granada. We thank you again for sharing your impressions, which are our best tools for improvement, and we would be delighted if you decided to give as another chance to regain your trust. Looking forward to welcoming you back soon in Barceló Granada Congress. Best regards, Miguel Ramírez Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • mayıs 7 2018
    • İş

    mustafakuscu

    “harika”


    temizlik harika,yataklar çok rahat,personel iligili ve güleryüzlü,kahvaltı çeşitliliği ve lezzeti çok güzel ,konum itibarı ile çok iyi Granada ya her türlü seyahatinizde tavsiye edbileceğim bir otel ben çok memnun kaldım


    Director General b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
    Degerli Mustafa Bey, Yorumlariniz için çok tesekkür ederiz. Otelimizden memnun kaldiginiza ve konaklamanizin rahat, konförlü ve güzel olmasina çok sevindik. Granada'ya yakin zamanda tekrardan bekleriz. Saygilarimla, María Gutiérrez Genel Müdür

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    **Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda, otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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