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Harita ve konum

Calle Maestro Montero 12   18004 Granada , Andalucía   España  


Places of Interest

19 km Granada Havalimanı

2,6 km Albaicín

2 km Elhamra Sarayı

1,4 km Granada Kongre ve Sergi Sarayı

Müşterilerin Düşünceleri

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Barceló Granada Congress

4.0/5 Round Indicators
| 1579 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

45% Complete

715

Çok iyi

29% Complete

460

Normal

16% Complete

265

Kötü

5% Complete

84

Çok kötü

3% Complete

56

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Daalekuk Truro, İngiltere. 01/29/2019 Yalnız seyahat

    “A disappointing experience”

    I booked this hotel en route from France. It is conveniently located next to the autoroute. It claims to be a 5* hotel, I didn’t find it so. It has the decor for the rating.....excellent lifts, delightful rooms and impeccably clean. The problem came with the restaurant. I have been fortunate enough to stay in numerous 5* hotels across the world but never once experienced the farce in trying to eat in the restaurant. It is claimed to be “gourmet”. I received the menu which consisted of about 5 pages. Indeed, there were many interesting and different choices.....my eye fell upon the rabbit with mushrooms and snails. I tried to order it and was told that it is only for 2 people. Then I tried another page...same thing.....only for 2 people! In fact 3 of the pages consisted of “2 people” only. The meagre single page of things I was allowed to have was not interesting, the ubiquitous steak and veal escalope. In the end I ordered off the bar menu.....veal with a tuna sauce. Well actually it was a pita bread sandwich of dried veal with a tuna mayo accompaniment. Awful! The best part was the house Rioja. I felt sorry for the restaurant manager and the sole waiter who must be grossly embarrassed for not being able to allow guests to choose what they wanted.They must have many business people travelling alone and I can only imagine what they would think of this “gourmet” restaurant after a busy day! The hotel was advertised with parking. This is the only “5*” hotel I have ever visited when they charge guests for parking....15eur for the day. I don’t even get that at the Mandarin Oriental in Bangkok! There is no way I would recommend it. It might also be a good idea if they get the room windows cleaned occasionally.

    Assistant Manager b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
     Dear Guest Thank you for having chosen our Hotel for your stay in the Alhambra city and for the time you devoted to give us some feedback about your experience. This gives us the opportunity to improve our operation, searching solutions for any inconvenience that may arise in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. According to your ratings, we apologize for your stay not being up to your expectations and regret that you did not enjoy your experience in our hotel and also for any inconvenience caused and have already warned our facilities and services in order to guarantee the most quality possible because guests’ feedback is the most important source to develop improvement plans. We are glad to learn that you liked our location and your overall experience met at least your expectations. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future in Granada. Yours sincerely, Miguel Ramírez Assistant Manager

    Round Indicators
    Farooq S Luton, İngiltere. 01/20/2019 Arkadaş kaçamakları

    “Great hotel and excellent value”

    Good location within 30 minutes walking distance to Alhambra and shopping areas.Great breakfast with lots of virally. Excellent service.The only downside is that no swimming pool or steam room or sauna!

    Manager b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
     Dear guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Granada Congress hotel and we thank you for your kind recommendation to Tripadvisor’s readers. We regret if there has been misunderstanding in some information, on our website and on other sites there is no advertising pool in our hotel. However, we have our panoramic U-Wellness spa with views of the city and Sierra Nevada. The U-Wellness includes a thermal hydrotherapy pool, indoor and outdoor hydromassage, sauna, Turkish bath and contrast showers for an additional charge. You can enjoy a water circuit for the price of € 19 per person. We celebrate you enjoyed our location just 15 minutes walking far from the heart of the city that makes it the perfect base for visiting the main tourist attractions and just 20 minutes from Granada airport. It is also good to know that you enjoyed our breakfast, prepared by our professional chefs who always strive to offer a wide variety of typical delicacies in order to please all palates, and we thank you for letting us know that we could conquer yours. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future. Yours sincerely, María Gutiérrez Hotel Manager

    Round Indicators
    Svetlana D 01/19/2019 Çift

    “Nice hotel with spa”

    Very nice hotel, clean, good service. Rooms are big enough,well equipped bathroom. Breakfast buffet had everything for a good breakfast. Spa is also cozy and relaxing after skiing at Sierra Nevada. The only thing we would have liked to have is coffee/tea facilities in the room
    Round Indicators
    mcetin778425 09/28/2018 Aile

    “Lokasyon dışında mükemmel bir otel”

    Şehir merkezine uzaklığını taksi ile çözebilirsiniz Ressepsiyon talsi çağırıyor ve 5-10 dakika içinde geliyor taksiler. 15 dakikada Merkeze ine biliyorsunuz. Modern tarzda binssı. Perdonel iyi. Kahvaltı daha iyi olabilirdi. Bizim odada kasa yoktu.

    Manager b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
     Dear guest, First of all we would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to give us some feedback about your experience. This gives us the opportunity to improve our operation, searching solutions for any inconvenience that may arise in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future. Yours sincerely, María Gutiérrez Hotel Manager

    Round Indicators
    mustafakuscu 05/07/2018 İş

    “harika”

    temizlik harika,yataklar çok rahat,personel iligili ve güleryüzlü,kahvaltı çeşitliliği ve lezzeti çok güzel ,konum itibarı ile çok iyi Granada ya her türlü seyahatinizde tavsiye edbileceğim bir otel ben çok memnun kaldım

    Director General b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
     Degerli Mustafa Bey, Yorumlariniz için çok tesekkür ederiz. Otelimizden memnun kaldiginiza ve konaklamanizin rahat, konförlü ve güzel olmasina çok sevindik. Granada'ya yakin zamanda tekrardan bekleriz. Saygilarimla, María Gutiérrez Genel Müdür

    DEĞERLENDIRME

    Round Indicators

    • ocak 29 2019
    • Truro, İngiltere
    • Yalnız seyahat

    Daalekuk

    “A disappointing experience”


    I booked this hotel en route from France. It is conveniently located next to the autoroute. It claims to be a 5* hotel, I didn’t find it so. It has the decor for the rating.....excellent lifts, delightful rooms and impeccably clean. The problem came with the restaurant. I have been fortunate enough to stay in numerous 5* hotels across the world but never once experienced the farce in trying to eat in the restaurant. It is claimed to be “gourmet”. I received the menu which consisted of about 5 pages. Indeed, there were many interesting and different choices.....my eye fell upon the rabbit with mushrooms and snails. I tried to order it and was told that it is only for 2 people. Then I tried another page...same thing.....only for 2 people! In fact 3 of the pages consisted of “2 people” only. The meagre single page of things I was allowed to have was not interesting, the ubiquitous steak and veal escalope. In the end I ordered off the bar menu.....veal with a tuna sauce. Well actually it was a pita bread sandwich of dried veal with a tuna mayo accompaniment. Awful! The best part was the house Rioja. I felt sorry for the restaurant manager and the sole waiter who must be grossly embarrassed for not being able to allow guests to choose what they wanted.They must have many business people travelling alone and I can only imagine what they would think of this “gourmet” restaurant after a busy day! The hotel was advertised with parking. This is the only “5*” hotel I have ever visited when they charge guests for parking....15eur for the day. I don’t even get that at the Mandarin Oriental in Bangkok! There is no way I would recommend it. It might also be a good idea if they get the room windows cleaned occasionally.


    Assistant Manager b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
    Dear Guest Thank you for having chosen our Hotel for your stay in the Alhambra city and for the time you devoted to give us some feedback about your experience. This gives us the opportunity to improve our operation, searching solutions for any inconvenience that may arise in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. According to your ratings, we apologize for your stay not being up to your expectations and regret that you did not enjoy your experience in our hotel and also for any inconvenience caused and have already warned our facilities and services in order to guarantee the most quality possible because guests’ feedback is the most important source to develop improvement plans. We are glad to learn that you liked our location and your overall experience met at least your expectations. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future in Granada. Yours sincerely, Miguel Ramírez Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • ocak 20 2019
    • Luton, İngiltere
    • Arkadaş kaçamakları

    Farooq S

    “Great hotel and excellent value”


    Good location within 30 minutes walking distance to Alhambra and shopping areas.Great breakfast with lots of virally. Excellent service.The only downside is that no swimming pool or steam room or sauna!


    Manager b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
    Dear guest, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Granada Congress hotel and we thank you for your kind recommendation to Tripadvisor’s readers. We regret if there has been misunderstanding in some information, on our website and on other sites there is no advertising pool in our hotel. However, we have our panoramic U-Wellness spa with views of the city and Sierra Nevada. The U-Wellness includes a thermal hydrotherapy pool, indoor and outdoor hydromassage, sauna, Turkish bath and contrast showers for an additional charge. You can enjoy a water circuit for the price of € 19 per person. We celebrate you enjoyed our location just 15 minutes walking far from the heart of the city that makes it the perfect base for visiting the main tourist attractions and just 20 minutes from Granada airport. It is also good to know that you enjoyed our breakfast, prepared by our professional chefs who always strive to offer a wide variety of typical delicacies in order to please all palates, and we thank you for letting us know that we could conquer yours. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future. Yours sincerely, María Gutiérrez Hotel Manager

    DEĞERLENDIRME

    Round Indicators

    • ocak 19 2019
    • Çift

    Svetlana D

    “Nice hotel with spa”


    Very nice hotel, clean, good service. Rooms are big enough,well equipped bathroom. Breakfast buffet had everything for a good breakfast. Spa is also cozy and relaxing after skiing at Sierra Nevada. The only thing we would have liked to have is coffee/tea facilities in the room


    DEĞERLENDIRME

    Round Indicators

    • eylül 28 2018
    • Aile

    mcetin778425

    “Lokasyon dışında mükemmel bir otel”


    Şehir merkezine uzaklığını taksi ile çözebilirsiniz Ressepsiyon talsi çağırıyor ve 5-10 dakika içinde geliyor taksiler. 15 dakikada Merkeze ine biliyorsunuz. Modern tarzda binssı. Perdonel iyi. Kahvaltı daha iyi olabilirdi. Bizim odada kasa yoktu.


    Manager b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
    Dear guest, First of all we would like to thank you for having chosen our Hotel Barceló Granada Congress for your stay in Granada and for the time you devoted to give us some feedback about your experience. This gives us the opportunity to improve our operation, searching solutions for any inconvenience that may arise in order to guarantee the highest level of quality in our services and facilities, and therefore our guests’ satisfaction. We thank you again for sharing your impressions with us and are looking forward to welcoming you back soon in our hotel in the near future. Yours sincerely, María Gutiérrez Hotel Manager

    DEĞERLENDIRME

    Round Indicators

    • mayıs 7 2018
    • İş

    mustafakuscu

    “harika”


    temizlik harika,yataklar çok rahat,personel iligili ve güleryüzlü,kahvaltı çeşitliliği ve lezzeti çok güzel ,konum itibarı ile çok iyi Granada ya her türlü seyahatinizde tavsiye edbileceğim bir otel ben çok memnun kaldım


    Director General b_granada_congress - Barcelo Granada Congress, bu yorumu yanıtladı
    Degerli Mustafa Bey, Yorumlariniz için çok tesekkür ederiz. Otelimizden memnun kaldiginiza ve konaklamanizin rahat, konförlü ve güzel olmasina çok sevindik. Granada'ya yakin zamanda tekrardan bekleriz. Saygilarimla, María Gutiérrez Genel Müdür

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    İndirim* veya promosyon kodu ("promo kodu" olarak da gösterilebilir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde söz konusu indirim bu rezervasyona uygulanacaktır. Kodu girmenizin ardından rezervasyon işleminin 1. adımında gösterilen fiyatlar indirim uygulanmış fiyatları ifade eder. 

    Tamamlayıcı ve/veya ek hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Maksimum indirim tutarı; bir indirim kodu, özel bir indirim*** (pek çok odayı kapsayan, senior, yerel sakin, Y kuşağı, kalabalık aile için yapılan rezervasyonlarda uygulanan indirimler) ve my Barceló üyeliği dolayısıyla elde edilen indirimin birleştirilmesi mümkün olacak şekilde, fiyat tarifesi üzerinden uygulanmak üzere en fazla %20 olacaktır. 

    *Barceló, kabul etme anında, ilan edilmiş olan indirimlerin uygulanması hakkını saklı tutar. 

    **İndirim kodunun uygulanması otele varış anında geçerli değildir; yani indirim yalnızca rezervasyonun gerçekleştirildiği anda geçerli olacaktır. 

    **Otel, otele giriş yapılması esnasında, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini talep edecektir. Geçerliliğin doğrulanamaması veya şartların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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