Kapat

You are using Internet Explorer as a browser to visit Barcelo.com, and we trully recomend to use other browser in order to avoid troubles. If you prefer it, upload your browser versión to Internet Explorer 7 or newer by following the steps you will find in the “About” option inside Tools Configuration (upper right of your window)

İsterseniz dili değiştirebilirsiniz

Barceló Monasterio de Boltaña Hotel Pool
;
map

Harita ve konum

Afueras, s/n   22340 Boltaña, Huesca , Aragón   España  


Places of Interest

110 km Huesca Havalimanı

99 km Huesca Tren İstasyonu

108 km Huesca Fuar Alanı

6 km Ainsa, Ortaçağ Şehri

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Monasterio de Boltaña

4.0/5 Round Indicators
| 2983 Görüşler

TOPLAM DEĞERLENDIRME

Round Indicators

DETAYLI DEĞERLENDIRME

Round Indicators

Kalite-fiyat ilişkisi

Round Indicators

Konum

Round Indicators

Uyku kalitesi

Round Indicators

Odalar

Round Indicators

Temizlik

Round Indicators

Hizmet


Yorumlar

Mükemmel

50% Complete

1511

Çok iyi

30% Complete

907

Normal

11% Complete

357

Kötü

4% Complete

126

Çok kötü

2% Complete

82

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    BenjaminBKK1 08/04/2019 Aile

    “Physique is nice but the service needs improvement”

    beautiful setting. Needs more staff, waiters aren't the friendliest bunch to say the least. Breakfast is very very understaffed and is definitely sub standard for a 5 star hotel. And lets not even begin talking about dinner... Honestly, much potential, a pity. Rooms are quite nice, standard business hotel rooms.

    Manager GM-Monasterio - Barcelo Monasterio de Boltana, bu yorumu yanıtladı
     Dear guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Monasterio de Boltaña hotel. Please be assured your comments regarding the service you received during mealtimes has been discussed with our Maître so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. With regard to the number of staff members for the service, we are pleased to inform you that these ratios were calculated using studies based on our occupancy, average stay, rates and other data. We appreciate your feedback and will take it into consideration. Moreover, we would like to thank you for pointing out the setting and our rooms. As a close-knit team, we are collectively committed to providing our guests with a superb experience. Our reputation and high return guest ratio attests that we usually get it right, so it is distressing not to have been able to in your case, for which we again apologize.  Best regards, The Hotel Management.

    Round Indicators
    lpanek136692 07/27/2019 Aile

    “The King is only Barcelo Monasterio de Boltana”

    Nothing will be the same if You try this hotel... Location, food, service - everything is more than You expected. It was my second stay and there is no disapointment. Fantastic place, fantastic people (i mean staff).

    Director General GM-Monasterio - Barcelo Monasterio de Boltana, bu yorumu yanıtladı
     Dear guest, Firstly we would like to thank you for choosing our Barceló Monasterio de Boltaña hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Regards!!!! Barceló Monasterio de Boltaña

    Round Indicators
    AndersL166 Lidingo, İsveç. 07/20/2019 Aile

    “Non-existent service”

    Decent rooms, location OK, atmosphere fine - but the restaurant was clearly sub-standard. Worst of all - our third night two private festivities were scheduled, with the result that the hotel closed its restaurant in order to cater to the two separate events that were held outdoors. The hotel also refused room service of any kind, refused to produce even a toast. Everything closed. (When we checked in the front desk guy said there should be no problems having an early, 8 pm, dinner either of the days during our stay) In my 35 years of travel as an adult I have never had a worse experience, anywhere. The worst.

    Manager GM-Monasterio - Barcelo Monasterio de Boltana, bu yorumu yanıtladı
     Dear guest, We appreciate you reaching out on TripAdvisor to notify us of your concerns related to your recent stay at our Barceló Monasterio de Boltaña hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We took good note of your remarks on the restaurant service, we would like to explain that, as we explained all guest during the check in, reservations are needed in order to preserve and organize the service level expected. Our restaurant was full exceptionally and regret the inconveniences you experienced, we recommend you for a future occasion to make a reservation through reception to assure your table during the peak season. On the other hand, we are glad to read that you really enjoyed our unbeatable location to relax and enjoy the most authentic Pyrenees. We also would like to thank you for your highlight on our rooms because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying stay to our guests. Whilst we use feedback from guests and TripAdvisor reviews to help us improve our business, we are struggling to find anything we can learn from this experience. Best regards, The Hotel Management

    Round Indicators
    FL31 France. 07/09/2019

    “Just made me run away”

    We went asking for a room price, since initially I checked the hotel availability thru Expedia I wanted to be sure that it would be the same.... Which wasn’t. Then the lady at the counter checked something on the computer without saying a word, answered phone and apparently started to take another booking, then left... so did we. If you pretend to be a five stars, then I have two advices to the Manager: - Visit the competition - Train your staff. They badly needed it.

    Manager GM-Monasterio - Barcelo Monasterio de Boltana, bu yorumu yanıtladı
     Dear guest, Thank you for the time you took out of your day to share your comments and we regret reading that you finally did not enjoy our hotel. We have taken good note of your comments and are truly sorry you did not feel attended enough on this occasion, we work daily to provide the best possible service. Finally, i would like to recommend you, visit our website www.barcelo.com and join the program MyBarcelo, where you could find always the best price and other benefits as a distinguish member. We will be so happy to have the oportunitty to receive you and create for you an unforgetable experience, our team is commited to achieve it. Thanks once again for taking the time to let us know. Best regards, The Hotel Management Barcelo Monasterio de Boltaña

    Round Indicators
    Globe99trotter Edinburgh, İngiltere. 06/18/2019 Çift

    “Great bits, good bits and not so good bits”

    We stayed in the hotel for two nights in April. The hotel and its surrounding are very pretty. There are lots of spacious public areas to relax, work or read in. The Spa is nice, but pretty expensive, considering you can only book for one hour, which hardly gives you enough time to enjoy the pool with all its features, the Sauna and the steam room. There are only three beds to relax on in the waiting room before you go for a treatment. The treatment itself (full body massage) however was very good. Even though the weather wasn't great, we still went on a couple of walks to explore the surrounding area. It was the week after Easter and most of the restaurants nearby (including the highly recommended one at the nearby campsite) were sadly closed, so we ended up having dinner in the bar of the hotel on our first evening. Food choice was very limited and boring. The food itself was bland and service inattentive. Next evening we ate in the restaurant after not having found another alternative in walking distance. We both went for pasta dishes which were ok, but the service was not what you'd expect in a 4 start hotel and at those prices (nobody took our soaking wet jackets, but we ended up hanging them over the backs of our chairs and it went on like that...). I'd give this hotel 3 1/2 stars, because of the poor dining experiences and compared to other hotels in Spain it's a 3 star rating on here.

    DEĞERLENDIRME

    Round Indicators

    • ağustos 4 2019
    • Aile

    BenjaminBKK1

    “Physique is nice but the service needs improvement”


    beautiful setting. Needs more staff, waiters aren't the friendliest bunch to say the least. Breakfast is very very understaffed and is definitely sub standard for a 5 star hotel. And lets not even begin talking about dinner... Honestly, much potential, a pity. Rooms are quite nice, standard business hotel rooms.


    Manager GM-Monasterio - Barcelo Monasterio de Boltana, bu yorumu yanıtladı
    Dear guest, We appreciate you reaching out on Tripadvisor to notify us of your concerns related to your recent stay at our Barceló Monasterio de Boltaña hotel. Please be assured your comments regarding the service you received during mealtimes has been discussed with our Maître so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. With regard to the number of staff members for the service, we are pleased to inform you that these ratios were calculated using studies based on our occupancy, average stay, rates and other data. We appreciate your feedback and will take it into consideration. Moreover, we would like to thank you for pointing out the setting and our rooms. As a close-knit team, we are collectively committed to providing our guests with a superb experience. Our reputation and high return guest ratio attests that we usually get it right, so it is distressing not to have been able to in your case, for which we again apologize.  Best regards, The Hotel Management.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 27 2019
    • Aile

    lpanek136692

    “The King is only Barcelo Monasterio de Boltana”


    Nothing will be the same if You try this hotel... Location, food, service - everything is more than You expected. It was my second stay and there is no disapointment. Fantastic place, fantastic people (i mean staff).


    Director General GM-Monasterio - Barcelo Monasterio de Boltana, bu yorumu yanıtladı
    Dear guest, Firstly we would like to thank you for choosing our Barceló Monasterio de Boltaña hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Our staff welcomes each guest with the Barceló spirit and strives to assist in any possible way to ensure everyone has a pleasant stay, it is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Regards!!!! Barceló Monasterio de Boltaña

    DEĞERLENDIRME

    Round Indicators

    • temmuz 20 2019
    • Lidingo, İsveç
    • Aile

    AndersL166

    “Non-existent service”


    Decent rooms, location OK, atmosphere fine - but the restaurant was clearly sub-standard. Worst of all - our third night two private festivities were scheduled, with the result that the hotel closed its restaurant in order to cater to the two separate events that were held outdoors. The hotel also refused room service of any kind, refused to produce even a toast. Everything closed. (When we checked in the front desk guy said there should be no problems having an early, 8 pm, dinner either of the days during our stay) In my 35 years of travel as an adult I have never had a worse experience, anywhere. The worst.


    Manager GM-Monasterio - Barcelo Monasterio de Boltana, bu yorumu yanıtladı
    Dear guest, We appreciate you reaching out on TripAdvisor to notify us of your concerns related to your recent stay at our Barceló Monasterio de Boltaña hotel and apologize if you experienced any inconsistency in our service, we have read your review with our utmost attention and will take note of your constructive remarks. We took good note of your remarks on the restaurant service, we would like to explain that, as we explained all guest during the check in, reservations are needed in order to preserve and organize the service level expected. Our restaurant was full exceptionally and regret the inconveniences you experienced, we recommend you for a future occasion to make a reservation through reception to assure your table during the peak season. On the other hand, we are glad to read that you really enjoyed our unbeatable location to relax and enjoy the most authentic Pyrenees. We also would like to thank you for your highlight on our rooms because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying stay to our guests. Whilst we use feedback from guests and TripAdvisor reviews to help us improve our business, we are struggling to find anything we can learn from this experience. Best regards, The Hotel Management

    DEĞERLENDIRME

    Round Indicators

    • temmuz 9 2019
    • France

    FL31

    “Just made me run away”


    We went asking for a room price, since initially I checked the hotel availability thru Expedia I wanted to be sure that it would be the same.... Which wasn’t. Then the lady at the counter checked something on the computer without saying a word, answered phone and apparently started to take another booking, then left... so did we. If you pretend to be a five stars, then I have two advices to the Manager: - Visit the competition - Train your staff. They badly needed it.


    Manager GM-Monasterio - Barcelo Monasterio de Boltana, bu yorumu yanıtladı
    Dear guest, Thank you for the time you took out of your day to share your comments and we regret reading that you finally did not enjoy our hotel. We have taken good note of your comments and are truly sorry you did not feel attended enough on this occasion, we work daily to provide the best possible service. Finally, i would like to recommend you, visit our website www.barcelo.com and join the program MyBarcelo, where you could find always the best price and other benefits as a distinguish member. We will be so happy to have the oportunitty to receive you and create for you an unforgetable experience, our team is commited to achieve it. Thanks once again for taking the time to let us know. Best regards, The Hotel Management Barcelo Monasterio de Boltaña

    DEĞERLENDIRME

    Round Indicators

    • haziran 18 2019
    • Edinburgh, İngiltere
    • Çift

    Globe99trotter

    “Great bits, good bits and not so good bits”


    We stayed in the hotel for two nights in April. The hotel and its surrounding are very pretty. There are lots of spacious public areas to relax, work or read in. The Spa is nice, but pretty expensive, considering you can only book for one hour, which hardly gives you enough time to enjoy the pool with all its features, the Sauna and the steam room. There are only three beds to relax on in the waiting room before you go for a treatment. The treatment itself (full body massage) however was very good. Even though the weather wasn't great, we still went on a couple of walks to explore the surrounding area. It was the week after Easter and most of the restaurants nearby (including the highly recommended one at the nearby campsite) were sadly closed, so we ended up having dinner in the bar of the hotel on our first evening. Food choice was very limited and boring. The food itself was bland and service inattentive. Next evening we ate in the restaurant after not having found another alternative in walking distance. We both went for pasta dishes which were ok, but the service was not what you'd expect in a 4 start hotel and at those prices (nobody took our soaking wet jackets, but we ended up hanging them over the backs of our chairs and it went on like that...). I'd give this hotel 3 1/2 stars, because of the poor dining experiences and compared to other hotels in Spain it's a 3 star rating on here.


    Kapat 

    Geri Bir otel bulun

    Otelin yeri Mexico

    Seç Mexico

    Otelin yeri Spain

    Seç Spain

    Otelin yeri Portugal

    Seç Portugal

    Yolculuğa başlayacağım yer

    TÜMÜ A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    Gideceğim yer

      Tarihler yanlış
      Lütfen geçerli tarihleri girin

    GECELER

    (İsteğe bağlı tarihler)

    0 geceler Seçilen
    1 gece Seçilen

    İndirim* veya promosyon kodu ("promo kodu" olarak da gösterilebilir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde söz konusu indirim bu rezervasyona uygulanacaktır. Kodu girmenizin ardından rezervasyon işleminin 1. adımında gösterilen fiyatlar indirim uygulanmış fiyatları ifade eder. 

    Tamamlayıcı ve/veya ek hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Maksimum indirim tutarı; bir indirim kodu, özel bir indirim*** (pek çok odayı kapsayan, senior, yerel sakin, Y kuşağı, kalabalık aile için yapılan rezervasyonlarda uygulanan indirimler) ve my Barceló üyeliği dolayısıyla elde edilen indirimin birleştirilmesi mümkün olacak şekilde, fiyat tarifesi üzerinden uygulanmak üzere en fazla %20 olacaktır. 

    *Barceló, kabul etme anında, ilan edilmiş olan indirimlerin uygulanması hakkını saklı tutar. 

    **İndirim kodunun uygulanması otele varış anında geçerli değildir; yani indirim yalnızca rezervasyonun gerçekleştirildiği anda geçerli olacaktır. 

    **Otel, otele giriş yapılması esnasında, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini talep edecektir. Geçerliliğin doğrulanamaması veya şartların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

    Tarifeler yükleniyor...
    Otele atanmış bir tarife yok

    En uygun fiyat
    garantisi
    Plus

    Çifte garantimiz:

    Barcelo.com dışında daha iyi bir fiyat bulursanız, o fiyatın aynısını uyguluyoruz.

    Rezervasyonunuz sonrasında Barcelo.com’da daha iyi bir fiyat bulmanız durumunda da düşük fiyatı geçerli sayıyoruz.

    Buradan daha fazla bilgi edinebilirsiniz