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Ocio en el hotel Barceló Santiago
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Harita ve konum

La Hondura, 8   38683 Puerto Santiago (Tenerife) , Islas Canarias   España  


Places of Interest

43,4 km Tenerife Sur Havalimanı

200 m Puerto Santiago Plajı

9 km Abama Golf Sahası

106 km Santa Cruz de Tenerife Limanı

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Santiago

4.0/5 Round Indicators
| 7688 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

42% Complete

3283

Çok iyi

36% Complete

2795

Normal

13% Complete

1029

Kötü

4% Complete

374

Çok kötü

2% Complete

207

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    agrolandbuc 07/14/2019 Çift

    “Dream holiday !”

    Excellent view , the climate very good , the staff is well trained , the food is good (you don't starve) . The room was clean and you can have a good rest in the big bed which has a soft mattress . Don't miss Barcelo Hotel in Santiago-Tenerife .

    Director de Relaciones con Clientes GEM B - Barcelo Santiago, bu yorumu yanıtladı
     Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Barceló Santiago hotel with us and Tripadvisor readers. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    Round Indicators
    h0pew00d Milton Keynes, İngiltere. 07/14/2019 Çift

    “Average”

    The hotel appearance including the room is lovely always kept clean. For me unfortunately the food was horrible I did not enjoy the buffet it was bland and tasteless with no variety. the noise of hotel works going on was frustrating for someone who has arrived here for a peaceful stay. I woke up most morning by the sound of drilling and banging. I think the hotel should of informed us about this prior to our stay.

    Director de Relaciones con Clientes GEM B - Barcelo Santiago, bu yorumu yanıtladı
     Dear guest, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Regarding the conditions of our hotel, we apologize if you did not find them appropriate. As you know, we are finishing a renovation which implies the complete refurbishment of thebuffet and the rooms making them more modern, comfortable and welcoming. We do our best to ensure that noise levels are always kept within reasonable limits so that our customers are not disturbed by outside noise. We would like to inform you that you can find information about the work on our own website; as well as we have informed the different agencies with which we work. However, please, apologize for the possible inconveniences that we have may caused to you and your loved ones. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    Round Indicators
    Westlife123 07/13/2019

    “Best hotel in tenerife”

    My wife and I have stayed at this hotel 11times in last 20years and everything about it has just got better and better can't wait to visit this amazin hotel again when the refurisment have finished look forward to coming back to you soon all ur staff are very friendly and accomdation and it was lovely for some of them to remember us from before we look forward to returning thank u mr and Mrs murphy

    Director de Relaciones con Clientes GEM B - Barcelo Santiago, bu yorumu yanıtladı
     Dear Mr. and Mrs. Murphy, Firstly we would like to thank you for choosing Barceló Santiago hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    Round Indicators
    Kinz423 07/11/2019 Aile

    “A relaxing stay”

    A beautiful, clean hotel with very friendly staff. The views from the sea view rooms are exceptional. The food had lots of variations and I was particularly impressed with their gluten free range at breakfast. A fantastic place to go to get away from it all. A very relaxing holiday.

    Director de Relaciones con Clientes GEM B - Barcelo Santiago, bu yorumu yanıtladı
     Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Santiago hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    Round Indicators
    eihdran 07/09/2019 Çift

    “Highly recommended area in Tenerife. ”

    We stayed at Barcelo Santiago for 10 days, our time here was perfect. The service was very adjusted to our needs: from activities recommendations to a gift champagne bottle for our one year anniversary. The view is like no other, Los Gigantes offers you the opportunity to wake up in a dream every morning. There might be some downsides but they can't take away the prestige away from this establishment.

    Director de Relaciones con Clientes GEM B - Barcelo Santiago, bu yorumu yanıtladı
     Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 14 2019
    • Çift

    agrolandbuc

    “Dream holiday !”


    Excellent view , the climate very good , the staff is well trained , the food is good (you don't starve) . The room was clean and you can have a good rest in the big bed which has a soft mattress . Don't miss Barcelo Hotel in Santiago-Tenerife .


    Director de Relaciones con Clientes GEM B - Barcelo Santiago, bu yorumu yanıtladı
    Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at Barceló Santiago hotel with us and Tripadvisor readers. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 14 2019
    • Milton Keynes, İngiltere
    • Çift

    h0pew00d

    “Average”


    The hotel appearance including the room is lovely always kept clean. For me unfortunately the food was horrible I did not enjoy the buffet it was bland and tasteless with no variety. the noise of hotel works going on was frustrating for someone who has arrived here for a peaceful stay. I woke up most morning by the sound of drilling and banging. I think the hotel should of informed us about this prior to our stay.


    Director de Relaciones con Clientes GEM B - Barcelo Santiago, bu yorumu yanıtladı
    Dear guest, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Regarding the conditions of our hotel, we apologize if you did not find them appropriate. As you know, we are finishing a renovation which implies the complete refurbishment of thebuffet and the rooms making them more modern, comfortable and welcoming. We do our best to ensure that noise levels are always kept within reasonable limits so that our customers are not disturbed by outside noise. We would like to inform you that you can find information about the work on our own website; as well as we have informed the different agencies with which we work. However, please, apologize for the possible inconveniences that we have may caused to you and your loved ones. We also regret that our buffet couldn´t meet your expectations, mainly because the quality and the diversity of our culinary offer counts to our strengths. We take your comments regarding our cuisine very seriously, because we wish that our gastronomy remains a very special treat for our guests. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 13 2019

    Westlife123

    “Best hotel in tenerife”


    My wife and I have stayed at this hotel 11times in last 20years and everything about it has just got better and better can't wait to visit this amazin hotel again when the refurisment have finished look forward to coming back to you soon all ur staff are very friendly and accomdation and it was lovely for some of them to remember us from before we look forward to returning thank u mr and Mrs murphy


    Director de Relaciones con Clientes GEM B - Barcelo Santiago, bu yorumu yanıtladı
    Dear Mr. and Mrs. Murphy, Firstly we would like to thank you for choosing Barceló Santiago hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 11 2019
    • Aile

    Kinz423

    “A relaxing stay”


    A beautiful, clean hotel with very friendly staff. The views from the sea view rooms are exceptional. The food had lots of variations and I was particularly impressed with their gluten free range at breakfast. A fantastic place to go to get away from it all. A very relaxing holiday.


    Director de Relaciones con Clientes GEM B - Barcelo Santiago, bu yorumu yanıtladı
    Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Santiago hotel. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 9 2019
    • Çift

    eihdran

    “Highly recommended area in Tenerife. ”


    We stayed at Barcelo Santiago for 10 days, our time here was perfect. The service was very adjusted to our needs: from activities recommendations to a gift champagne bottle for our one year anniversary. The view is like no other, Los Gigantes offers you the opportunity to wake up in a dream every morning. There might be some downsides but they can't take away the prestige away from this establishment.


    Director de Relaciones con Clientes GEM B - Barcelo Santiago, bu yorumu yanıtladı
    Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind regards, Maribel Sanjuán de Caso Guest Experience Manager

    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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