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Barceló Hotel Room Service  Emperatriz
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Harita ve konum

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana)   28006 Madrid ,   España  


Places of Interest

16 km Madrid-Barajas Adolfo Suárez Havalimanı

5,5 km Chamartín

5 km Madrid Atocha Tren İstasyonu

0,4 km "Gregorio Marañón" Metro İstasyonu

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Emperatriz

4.5/5 Round Indicators
| 987 Görüşler

TOPLAM DEĞERLENDIRME

Round Indicators

DETAYLI DEĞERLENDIRME

Round Indicators

Kalite-fiyat ilişkisi

Round Indicators

Konum

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Uyku kalitesi

Round Indicators

Odalar

Round Indicators

Temizlik

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Hizmet


Yorumlar

Mükemmel

79% Complete

782

Çok iyi

16% Complete

165

Normal

2% Complete

24

Kötü

0% Complete

9

Çok kötü

0% Complete

7

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Roberto D 06/14/2019 Çift

    “Excellent location with high standard and charm”

    Located in a very quiet street but with perfect walking distance to preferred spots in town and all the restaurants and shops within a few hundred meters. Extremely hospitable as a big hotel which feels Like a boutique hotel. Charming room - could be bigger for a 5 star establishment - but has it all.

    Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear Mr. Roberto, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Emperatriz hotel and are delighted to read that we were able to match your expectations. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Barceló Emperatriz

    Round Indicators
    246abdulwah Riyadh. 06/11/2019 Arkadaş kaçamakları

    “Nice hotel”

    The hotel was nice and lovely, also the location is perfect in the heart of Madrid. One issue was the food served after 11 PM was very limited and i was told that the room service is a 24 hour serving.

    Public Relations Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Moreover, we have taken note of your comment regarding the room service and we apologize for the misunderstanding. As informed, our room service is 24 hours, but after 11PM, the selection of dishes is restricted as indicated in the room service menu. On the other hand, we would like to thank you for your compliments about our location. We are glad to hear that you enjoy it! Thank you again for your feedback. We hope to welcome you back again for another stay here in our Barceló Emperatriz hotel very soon. Kind regards, Team Barceló Emperatriz

    Round Indicators
    drevanegas Westbury. 06/05/2019 Çift

    “A memorable stay at Barcelo Emperatriz.”

    Our experience at Barcelo Emperatriz was very pleasant and memorable. The room was elegant and comfortable; the staff was professional, helpful, and pleasant; the hotel location in the pleasant Barrio of Salamanca close to downtown and most attractions is a Plus.

    Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló XXX. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Barceló Emperatriz

    Round Indicators
    HakanDaisy 05/28/2017 Aile

    “Mukemmel bir hotel,super otesi calisanlar👌🏻”

    Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek kesinlikle kalacagimiz yer.
    Round Indicators
    888acarm Münih . 11/22/2016 İş

    “Madrit in Yen'i yıldız oteli”

    Madrit'te yepyeni butik bir otel , merkezi ve güleryüzlü personel Çok iyi bir restoran Alışveriş noktalarına ve Real Madrid stadına çok yakın Sessiz bir mekan , şehir gürültüsü neredeyse sıfır Tam kafa dinlenecek bir yer

    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear 888acarm, First of all, than you very much for your nice comments and for taking the time to share them on Tripadvisor.com We are thrilled to read you had a good experience in Madrid and that we have contributed to it. Thank you again. We hope you had a very good trip trip back home. Kind regards, Barceló Emperatriz Team

    DEĞERLENDIRME

    Round Indicators

    • haziran 14 2019
    • Çift

    Roberto D

    “Excellent location with high standard and charm”


    Located in a very quiet street but with perfect walking distance to preferred spots in town and all the restaurants and shops within a few hundred meters. Extremely hospitable as a big hotel which feels Like a boutique hotel. Charming room - could be bigger for a 5 star establishment - but has it all.


    Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear Mr. Roberto, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Emperatriz hotel and are delighted to read that we were able to match your expectations. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Barceló Emperatriz

    DEĞERLENDIRME

    Round Indicators

    • haziran 11 2019
    • Riyadh
    • Arkadaş kaçamakları

    246abdulwah

    “Nice hotel”


    The hotel was nice and lovely, also the location is perfect in the heart of Madrid. One issue was the food served after 11 PM was very limited and i was told that the room service is a 24 hour serving.


    Public Relations Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Moreover, we have taken note of your comment regarding the room service and we apologize for the misunderstanding. As informed, our room service is 24 hours, but after 11PM, the selection of dishes is restricted as indicated in the room service menu. On the other hand, we would like to thank you for your compliments about our location. We are glad to hear that you enjoy it! Thank you again for your feedback. We hope to welcome you back again for another stay here in our Barceló Emperatriz hotel very soon. Kind regards, Team Barceló Emperatriz

    DEĞERLENDIRME

    Round Indicators

    • haziran 5 2019
    • Westbury
    • Çift

    drevanegas

    “A memorable stay at Barcelo Emperatriz.”


    Our experience at Barcelo Emperatriz was very pleasant and memorable. The room was elegant and comfortable; the staff was professional, helpful, and pleasant; the hotel location in the pleasant Barrio of Salamanca close to downtown and most attractions is a Plus.


    Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló XXX. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Barceló Emperatriz

    DEĞERLENDIRME

    Round Indicators

    • mayıs 28 2017
    • Aile

    HakanDaisy

    “Mukemmel bir hotel,super otesi calisanlar👌🏻”


    Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek kesinlikle kalacagimiz yer.


    DEĞERLENDIRME

    Round Indicators

    • kasım 22 2016
    • Münih
    • İş

    888acarm

    “Madrit in Yen'i yıldız oteli”


    Madrit'te yepyeni butik bir otel , merkezi ve güleryüzlü personel Çok iyi bir restoran Alışveriş noktalarına ve Real Madrid stadına çok yakın Sessiz bir mekan , şehir gürültüsü neredeyse sıfır Tam kafa dinlenecek bir yer


    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear 888acarm, First of all, than you very much for your nice comments and for taking the time to share them on Tripadvisor.com We are thrilled to read you had a good experience in Madrid and that we have contributed to it. Thank you again. We hope you had a very good trip trip back home. Kind regards, Barceló Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

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