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İsterseniz dili değiştirebilirsiniz

Facade of the Barceló Mexico Reforma hotel
Premios y Reconocimientos

Prizes and awards

;
map

Harita ve konum

Paseo de la Reforma, 1   06030 Ciudad de México , Col. Tabacalera    


Places of Interest

12,7 km Mexico City Uluslararası Havalimanı (MEX)

3,4 km Zócalo - Plaza de la Constitución

6,5 km Soumaya Müzesi

3,6 km Metropolitan Katedrali

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló México Reforma

4.5/5 Round Indicators
| 2274 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

57% Complete

1307

Çok iyi

24% Complete

566

Normal

8% Complete

198

Kötü

4% Complete

99

Çok kötü

4% Complete

105

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    enriquecarbonell 11/18/2019 İş

    “There is no security”

    This hotel gives the impression of being safe. Yet anyone can come in grab anything and walk out without being questioned. There are security cameras but no one to monitor and raise the alert that a person is being robbed.

    Gerente PoteroHBMR - Barcelo Mexico Reforma, bu yorumu yanıtladı
     Dear enriquecarbonell, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló México Reforma hotel. We will be reviewing the coments with the corrisponding areas so we are able to improve. However i must inform you the restaurant is a public area, therefore anyone caneat and enjoy the food and location. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Ena Navarro Quality and Service

    Round Indicators
    adrikitty22 Pembroke Pines, Florida. 11/16/2019 Çift

    “Good hotel ”

    Booked a King size bedroom but they gave me a room with two full-size beds; when I complained I was told they didn't have my room type available so we settled for the one they gave us, however, after two uncomfortable nights of two people squeezing in a full bed, we asked to be switched and they gave us a king size.. much better.. The hotel is nice, very beautiful ambiance with great restaurant options and perfect room service. Staff is kind and the hotel is centrally located. I do have an issue with their elevators, which took forever to arrive on any given floor. Two of them were broken and it always took me a while to be able to go up or down. I even used the service elevators a couple of times. All in all, I would recommend the hotel, but there are some kinks that definitely need to be worked out

    Gerente PoteroHBMR - Barcelo Mexico Reforma, bu yorumu yanıtladı
     Dear adrikitty22, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. I would like to kindly inform you that the number of beds depeneds on the avalibility the moment of your arrival. Also, we are renovating the elevators, however we will be reviewing the coment with the corrisponding areas. We hope to welcome you back soon. Ena Navarro Quality and Service

    Round Indicators
    Jonesmiller77 11/10/2019 Aile

    “The elmer buttons”

    The elmer bellman should be more courteous with the guests who come from afar to visit his country he did not complain about the hotel it is only a suggestion that the staff should know that the tip is volunteer not mandatory since after carrying the bags the person made the comment that he required a tip for the service It was not pleasant since at that time I did not have my wallet at hand everything else very well I congratulate the Japanese restaurant all excellent

    Gerente PoteroHBMR - Barcelo Mexico Reforma, bu yorumu yanıtladı
     Dear Jonesmiller77, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We will be reviewing you comment with the corrisponding area so we are able to improve and offer a better stay. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Ena Navarro Quality and Service

    Round Indicators
    traveller34hb İstanbul, Türkiye. 10/03/2019

    “Şehir merkezinde mükemmel Hotel”

    Eylül 2019 da 3 gece konakladım. Büyük, konforlu, rahat otel, Cadde üzerinde ancak gürültüyü hissetmiyorsunuz. Ses yalıtımı iyi. Personel yardımsever ve ilgili. Şehrin önemli caddelerine , parka ve turistik meydana yürüme mesafesinde. Beğendim,

    Gerente PoteroHBMR - Barcelo Mexico Reforma, bu yorumu yanıtladı
     Dear traveller34hb, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    Round Indicators
    Oya K Mersin, Icel, Turkey. 04/27/2016 Arkadaş kaçamakları

    “Mutlu ayrıldık”

    Uzun bir yolculuktan sonra ulaştığımız otelimizi çok beğendim.Çalışanları güler yüzlü ve misafirlerine karşı çok ilgili.Odalar çok temiz ve her ihtiyacımızı karşılayacak şekilde düzenlenmişti.Kahvaltısıda gayet güzeldi.Herkeze tavsiye ederim.

    Gerente Jessica B - Barcelo Mexico Reforma, bu yorumu yanıtladı
     Dear Mrs. Mutlu ayridik, We thank you for choosing Krystal Grand Reforma Uno and for sharing your kind comments. It would be our pleasure to welcome you back soon! Kind Regards, Jessica Bello Guest Service Manager

    DEĞERLENDIRME

    Round Indicators

    • kasım 18 2019
    • İş

    enriquecarbonell

    “There is no security”


    This hotel gives the impression of being safe. Yet anyone can come in grab anything and walk out without being questioned. There are security cameras but no one to monitor and raise the alert that a person is being robbed.


    Gerente PoteroHBMR - Barcelo Mexico Reforma, bu yorumu yanıtladı
    Dear enriquecarbonell, Thank you for the time you took out of your day to share your comments regarding your recent stay in our Barceló México Reforma hotel. We will be reviewing the coments with the corrisponding areas so we are able to improve. However i must inform you the restaurant is a public area, therefore anyone caneat and enjoy the food and location. Thank you again for making us your choice hotel on this occasion, we look forward to serving you again in the near future. Ena Navarro Quality and Service

    DEĞERLENDIRME

    Round Indicators

    • kasım 16 2019
    • Pembroke Pines, Florida
    • Çift

    adrikitty22

    “Good hotel ”


    Booked a King size bedroom but they gave me a room with two full-size beds; when I complained I was told they didn't have my room type available so we settled for the one they gave us, however, after two uncomfortable nights of two people squeezing in a full bed, we asked to be switched and they gave us a king size.. much better.. The hotel is nice, very beautiful ambiance with great restaurant options and perfect room service. Staff is kind and the hotel is centrally located. I do have an issue with their elevators, which took forever to arrive on any given floor. Two of them were broken and it always took me a while to be able to go up or down. I even used the service elevators a couple of times. All in all, I would recommend the hotel, but there are some kinks that definitely need to be worked out


    Gerente PoteroHBMR - Barcelo Mexico Reforma, bu yorumu yanıtladı
    Dear adrikitty22, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. I would like to kindly inform you that the number of beds depeneds on the avalibility the moment of your arrival. Also, we are renovating the elevators, however we will be reviewing the coment with the corrisponding areas. We hope to welcome you back soon. Ena Navarro Quality and Service

    DEĞERLENDIRME

    Round Indicators

    • kasım 10 2019
    • Aile

    Jonesmiller77

    “The elmer buttons”


    The elmer bellman should be more courteous with the guests who come from afar to visit his country he did not complain about the hotel it is only a suggestion that the staff should know that the tip is volunteer not mandatory since after carrying the bags the person made the comment that he required a tip for the service It was not pleasant since at that time I did not have my wallet at hand everything else very well I congratulate the Japanese restaurant all excellent


    Gerente PoteroHBMR - Barcelo Mexico Reforma, bu yorumu yanıtladı
    Dear Jonesmiller77, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We will be reviewing you comment with the corrisponding area so we are able to improve and offer a better stay. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Ena Navarro Quality and Service

    DEĞERLENDIRME

    Round Indicators

    • ekim 3 2019
    • İstanbul, Türkiye

    traveller34hb

    “Şehir merkezinde mükemmel Hotel”


    Eylül 2019 da 3 gece konakladım. Büyük, konforlu, rahat otel, Cadde üzerinde ancak gürültüyü hissetmiyorsunuz. Ses yalıtımı iyi. Personel yardımsever ve ilgili. Şehrin önemli caddelerine , parka ve turistik meydana yürüme mesafesinde. Beğendim,


    Gerente PoteroHBMR - Barcelo Mexico Reforma, bu yorumu yanıtladı
    Dear traveller34hb, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

    DEĞERLENDIRME

    Round Indicators

    • nisan 27 2016
    • Mersin, Icel, Turkey
    • Arkadaş kaçamakları

    Oya K

    “Mutlu ayrıldık”


    Uzun bir yolculuktan sonra ulaştığımız otelimizi çok beğendim.Çalışanları güler yüzlü ve misafirlerine karşı çok ilgili.Odalar çok temiz ve her ihtiyacımızı karşılayacak şekilde düzenlenmişti.Kahvaltısıda gayet güzeldi.Herkeze tavsiye ederim.


    Gerente Jessica B - Barcelo Mexico Reforma, bu yorumu yanıtladı
    Dear Mrs. Mutlu ayridik, We thank you for choosing Krystal Grand Reforma Uno and for sharing your kind comments. It would be our pleasure to welcome you back soon! Kind Regards, Jessica Bello Guest Service Manager

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