Kapat

You are using Internet Explorer as a browser to visit Barcelo.com, and we trully recomend to use other browser in order to avoid troubles. If you prefer it, upload your browser versión to Internet Explorer 7 or newer by following the steps you will find in the “About” option inside Tools Configuration (upper right of your window)

İsterseniz dili değiştirebilirsiniz

Barceló Hotel Pool  Maya Beach
;
map

Harita ve konum

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78,7 km  Cancun Uluslararası Havalimanı 

0 m Chac Halal Beach

35 km Tulum arkeolojik sahası

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Maya Beach

4.5/5 Round Indicators
| 11921 Görüşler

TOPLAM DEĞERLENDIRME

Round Indicators

DETAYLI DEĞERLENDIRME

Round Indicators

Kalite-fiyat ilişkisi

Round Indicators

Konum

Round Indicators

Uyku kalitesi

Round Indicators

Odalar

Round Indicators

Temizlik

Round Indicators

Hizmet


Yorumlar

Mükemmel

54% Complete

6532

Çok iyi

27% Complete

3246

Normal

9% Complete

1183

Kötü

4% Complete

522

Çok kötü

3% Complete

438

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    darenjr1 Arlington, Texas. 08/25/2019 Arkadaş kaçamakları

    “Mariachi Restaurant”

    The Mariachi restaurant next to the beach is one of the best. Be sure Carlos and Miguel are your servers. Very friendly and always on top of the drinks! Feels like a paradise with little Angels making sure your well hydrated with alcohol!
    Round Indicators
    Sherry S Vancouver, Kanada. 08/24/2019 Aile

    “Not equipped to handle destination weddings”

    We chose this hotel for our destination wedding April 2017 (it didn't allow this date under the 'month visited' column so I selected April 2019). Tbh there was an issue every single day leading up to the wedding. - we booked for my mother in law (who was travelling from Argentina) whom we haven't seen for a year, to stay at the same hotel. Upon her arrival they put her into 2 hotels down from us. This was a huge resort with 5 complexes and my MIL did not have a working cell phone. We ended up wasted half of our first day trying to find her and change her room to our hotel. It took us hours to find her because when she got to her room she found out her room key was not working (agent did not program her key properly). She was starving and went to eat. We walked around and around looking for her and worried for her next she had no phone and no key to her room and didn't speak English well. - the wedding location was NOT how it was advertised on their brochure! On their brochure it look very secluded, we paid extra to upgrade to this gazebo location. When we saw it, we realized that the bride (me), would have to walk down the 'isle' which is between shops on each side and all sorts of strangers can watch your wedding proceeding. We were very disappointed and tried to change the location to a beach front, to which they said all the beach fronts well already booked. But when my husband insisted that they find one or we are cancelling our wedding (this is after issues going down EVERY day), miraculously they found a beachfront that was NOT booked. - on my WEDDING DAY, I had a spa package booked (makeup, hair, nails) for the wedding. I go to check in at the spa, waited around for 45 minutes even though they did not seem busy at all. I checked 3 times with the reservation lady and she kept asking me to wait. So when they called me up for my appointment, the lady says to me "I'm sorry but we do not have time for your nail appointment anymore." That was when I lost it, in tears. I said to her "this is because I have been waiting here for 45 minutes, the 45 minutes that should have been my nail appointment. The lady saw I was in distress. She sat me down at the spa appointment and spoke with her manager, seeing that I was extremely upset at that point. The spa manager came, apologized, offer a free manicure the following day. I was appreciative of his gesture, but at that point the damage was already done. I was about to have my wedding in 2 hours, and here I came crying because the whole trip has been issue after issue. The saving Grace was, thank goodness the wedding went off without a hitch. The weather was good, sun was shining despite all week being rainy and cloudy. I do have to say my wedding coordinator was amaZing. She really did do her best to rectify all the miscommunications of the hotel. This hotel was just not a well oiled machine in terms of doing destination weddings. I forgot her name now but she was a blessing. Other than having a wedding there, the hotel was beautiful. The Palace had the nicest everything, definitely worth the upgrade. Pools were great, food was amazing, activities were awesome. I would stay at this resort again and would recommend it, however NOT for a wedding.
    Round Indicators
    ReyRey17 Las Vegas, Nevada. 08/22/2019 Aile

    “Simply Awesome”

    I spent 2 weeks at this resort with my extended family and I can't wait to go back next year. The properties are gorgeous and it seemed to have everything you needed. Pools for adults only, pools for kids, swim-up bars, yards away from the warmest ocean beach water I have ever felt. They have parasailing, snorkeling, scuba diving, banana boat, swim off the dock with fish you can feed, Dolphin encounters, night clubs for adults & kids, great restaurants: a steak house, French, Italian, Japanese, Mexican, etc. They are going to be opening an Adults only property in December too. The staff is so friendly and aim to please. I want to give a huge shout out to Ana Riveria who gave me an awesome tour of the Palace property and she took photos of me and family and we never felt rushed at all. She's truly the lady you definitely need to chat with if you want to look into booking a package deal. I also would like to give a BIG thank you to Irene Sanchez who was the best around the Maya Beach pool drink server ever. By day 3 she had memorized what we were all drinking and she would always be sure to have bottles of water on hand for us without asking. I love her for her awesome dedication and excellent service. Also Eduardo, Alfredo & bus driver Pablo were so fun when we went to Chichen Nitza. One last shout out to our Taxi driver Edwin, he was so helpful and friendly and made us feel safe when we left the resort to be tourists. This is DEFINITELY the place to stay at if you are planning a trip to Mexico(Cancun area). You won't be disappointed. Suggestions: Most of the time using a credit card is the easiest and convenient, so be sure you carry a card that does not charge you international fees. You may be able to charge to your room but limits apply. Also, be sure you understand the rate of exchange between US currency to Pesos, and always ask before you blindly buy anything, because it can change quickly from day to day.
    Round Indicators
    Louix316 08/22/2019 Aile

    “Excellent day”

    Water park Victor alin brenda nestor adrian. Excellent experience at the water park flowrices. It was an amazing first experience and the special discount was a plus!!. 100% recommended!!!. Go on this you wont be dissapointed. Also the water park is very fun and you can bring a go pro and/or your phone.

    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
     Dear Guest, Thank you for your five-star review. We really appreciate our guests taking the time to leave us their feedback. It is an honor to hear about our guest’s experiences at Barceló Maya Beach. We hope that you will consider us again host you very soon. We look forward to welcoming you back to Hotel. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    Round Indicators
    Haritini G 08/21/2019 Aile

    “Barcelo Maya Beach Resort”

    This is a great place to visit and enjoy all restful vacation. Such a beautiful place, the beach nearby is spectacular. They offer so many services and many activities to do during the day. The staff is very friendly, courteous and helpful. I would definitely recommend this resort for anyone looking to visit Riviera Maya.

    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
     Dear Haritini G, Thank you for sharing your comments on your recent stay at Barceló Maya Beach. Specially mentioning the great service, we have provided. We give our very best in order to provide unforgettable moments. It is very gratifying to hear you had an amazing experience. We look forward to welcoming you to Barceló Maya Beach soon. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    DEĞERLENDIRME

    Round Indicators

    • ağustos 25 2019
    • Arlington, Texas
    • Arkadaş kaçamakları

    darenjr1

    “Mariachi Restaurant”


    The Mariachi restaurant next to the beach is one of the best. Be sure Carlos and Miguel are your servers. Very friendly and always on top of the drinks! Feels like a paradise with little Angels making sure your well hydrated with alcohol!


    DEĞERLENDIRME

    Round Indicators

    • ağustos 24 2019
    • Vancouver, Kanada
    • Aile

    Sherry S

    “Not equipped to handle destination weddings”


    We chose this hotel for our destination wedding April 2017 (it didn't allow this date under the 'month visited' column so I selected April 2019). Tbh there was an issue every single day leading up to the wedding. - we booked for my mother in law (who was travelling from Argentina) whom we haven't seen for a year, to stay at the same hotel. Upon her arrival they put her into 2 hotels down from us. This was a huge resort with 5 complexes and my MIL did not have a working cell phone. We ended up wasted half of our first day trying to find her and change her room to our hotel. It took us hours to find her because when she got to her room she found out her room key was not working (agent did not program her key properly). She was starving and went to eat. We walked around and around looking for her and worried for her next she had no phone and no key to her room and didn't speak English well. - the wedding location was NOT how it was advertised on their brochure! On their brochure it look very secluded, we paid extra to upgrade to this gazebo location. When we saw it, we realized that the bride (me), would have to walk down the 'isle' which is between shops on each side and all sorts of strangers can watch your wedding proceeding. We were very disappointed and tried to change the location to a beach front, to which they said all the beach fronts well already booked. But when my husband insisted that they find one or we are cancelling our wedding (this is after issues going down EVERY day), miraculously they found a beachfront that was NOT booked. - on my WEDDING DAY, I had a spa package booked (makeup, hair, nails) for the wedding. I go to check in at the spa, waited around for 45 minutes even though they did not seem busy at all. I checked 3 times with the reservation lady and she kept asking me to wait. So when they called me up for my appointment, the lady says to me "I'm sorry but we do not have time for your nail appointment anymore." That was when I lost it, in tears. I said to her "this is because I have been waiting here for 45 minutes, the 45 minutes that should have been my nail appointment. The lady saw I was in distress. She sat me down at the spa appointment and spoke with her manager, seeing that I was extremely upset at that point. The spa manager came, apologized, offer a free manicure the following day. I was appreciative of his gesture, but at that point the damage was already done. I was about to have my wedding in 2 hours, and here I came crying because the whole trip has been issue after issue. The saving Grace was, thank goodness the wedding went off without a hitch. The weather was good, sun was shining despite all week being rainy and cloudy. I do have to say my wedding coordinator was amaZing. She really did do her best to rectify all the miscommunications of the hotel. This hotel was just not a well oiled machine in terms of doing destination weddings. I forgot her name now but she was a blessing. Other than having a wedding there, the hotel was beautiful. The Palace had the nicest everything, definitely worth the upgrade. Pools were great, food was amazing, activities were awesome. I would stay at this resort again and would recommend it, however NOT for a wedding.


    DEĞERLENDIRME

    Round Indicators

    • ağustos 22 2019
    • Las Vegas, Nevada
    • Aile

    ReyRey17

    “Simply Awesome”


    I spent 2 weeks at this resort with my extended family and I can't wait to go back next year. The properties are gorgeous and it seemed to have everything you needed. Pools for adults only, pools for kids, swim-up bars, yards away from the warmest ocean beach water I have ever felt. They have parasailing, snorkeling, scuba diving, banana boat, swim off the dock with fish you can feed, Dolphin encounters, night clubs for adults & kids, great restaurants: a steak house, French, Italian, Japanese, Mexican, etc. They are going to be opening an Adults only property in December too. The staff is so friendly and aim to please. I want to give a huge shout out to Ana Riveria who gave me an awesome tour of the Palace property and she took photos of me and family and we never felt rushed at all. She's truly the lady you definitely need to chat with if you want to look into booking a package deal. I also would like to give a BIG thank you to Irene Sanchez who was the best around the Maya Beach pool drink server ever. By day 3 she had memorized what we were all drinking and she would always be sure to have bottles of water on hand for us without asking. I love her for her awesome dedication and excellent service. Also Eduardo, Alfredo & bus driver Pablo were so fun when we went to Chichen Nitza. One last shout out to our Taxi driver Edwin, he was so helpful and friendly and made us feel safe when we left the resort to be tourists. This is DEFINITELY the place to stay at if you are planning a trip to Mexico(Cancun area). You won't be disappointed. Suggestions: Most of the time using a credit card is the easiest and convenient, so be sure you carry a card that does not charge you international fees. You may be able to charge to your room but limits apply. Also, be sure you understand the rate of exchange between US currency to Pesos, and always ask before you blindly buy anything, because it can change quickly from day to day.


    DEĞERLENDIRME

    Round Indicators

    • ağustos 22 2019
    • Aile

    Louix316

    “Excellent day”


    Water park Victor alin brenda nestor adrian. Excellent experience at the water park flowrices. It was an amazing first experience and the special discount was a plus!!. 100% recommended!!!. Go on this you wont be dissapointed. Also the water park is very fun and you can bring a go pro and/or your phone.


    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
    Dear Guest, Thank you for your five-star review. We really appreciate our guests taking the time to leave us their feedback. It is an honor to hear about our guest’s experiences at Barceló Maya Beach. We hope that you will consider us again host you very soon. We look forward to welcoming you back to Hotel. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    DEĞERLENDIRME

    Round Indicators

    • ağustos 21 2019
    • Aile

    Haritini G

    “Barcelo Maya Beach Resort”


    This is a great place to visit and enjoy all restful vacation. Such a beautiful place, the beach nearby is spectacular. They offer so many services and many activities to do during the day. The staff is very friendly, courteous and helpful. I would definitely recommend this resort for anyone looking to visit Riviera Maya.


    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
    Dear Haritini G, Thank you for sharing your comments on your recent stay at Barceló Maya Beach. Specially mentioning the great service, we have provided. We give our very best in order to provide unforgettable moments. It is very gratifying to hear you had an amazing experience. We look forward to welcoming you to Barceló Maya Beach soon. Warm Regards, José Luis Serratos Subdirector Barceló Maya Beach

    Kapat 

    Geri Bir otel bulun

    Otelin yeri Mexico

    Seç Mexico

    Otelin yeri Spain

    Seç Spain

    Otelin yeri Portugal

    Seç Portugal

    Yolculuğa başlayacağım yer

    TÜMÜ A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z