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Barceló Hotel Pool  Maya Beach
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Harita ve konum

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo ,   México  


Places of Interest

78,7 km  Cancun Uluslararası Havalimanı 

0 m Chac Halal Beach

35 km Tulum arkeolojik sahası

30 km Xel-Ha

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Maya Beach

4.5/5 Round Indicators
| 12581 Görüşler

TOPLAM DEĞERLENDIRME

Round Indicators

DETAYLI DEĞERLENDIRME

Round Indicators

Kalite-fiyat ilişkisi

Round Indicators

Konum

Round Indicators

Uyku kalitesi

Round Indicators

Odalar

Round Indicators

Temizlik

Round Indicators

Hizmet


Yorumlar

Mükemmel

55% Complete

7015

Çok iyi

26% Complete

3324

Normal

9% Complete

1228

Kötü

4% Complete

553

Çok kötü

3% Complete

461

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    AnneT1491 12/08/2019 Aile

    “Try somewhere else”

    Too many negatives, sorry. Room, though premium level oceanfront smelled of mold. Had to wash even the unworn clothes upon return just to get the smell out. Room set-up very strange. Service, especially at the Premium reception was horrible. Unable on first day to book restaurants we wanted.
    Round Indicators
    Kaitlyn102695 12/07/2019 Aile

    “Great service”

    We had an awesome time at Barcelo Maya Beach! Very easy to get around all the pools/beach. Staff were very polite, especially Monica, Sergio, and Katis! Bingo and dance lessons are very fun! I will definitely come back soon!

    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
     Dear Kaitlyn102695, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    Round Indicators
    Deborah K Prince Albert. 12/07/2019 Aile

    “Excellent”

    It is a good resort for family or for a group Lots to see and do. The resort us central to the tours we took and where never a long way from our resort. Beaches where clean. Buffet and restaurants were good. Lots of choices. A safe resort.

    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
     Dear Deborah K, Thanks for your wonderful opinion. It is very gratifying to know that our services have gone beyond the expectations of our guests. We are delighted to know that you enjoyed your stay and we look forward to welcoming you to Barceló Maya Beach soon. Best regards,

    Round Indicators
    Edviren 12/06/2019 Arkadaş kaçamakları

    “Amazing Experience”

    Great experience at Bar Caribe. We were served by Ivan H., Francisco M. , Luis and Jose. The dance instructor who is part of the entertainment team, Monica, did a great job keeping us entertained. Sergio, Katya and Paola, part of the Aqua Gym did amazing as well.

    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
     Dear Edviren, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    Round Indicators
    juliocesarmx Hillsboro, Oregon. 12/06/2019

    “Stay in the hotel for a wedding”

    I stayed in this hotel for a wedding. The property is really nice, there is a lot of space, the swimming pools are big and a lot of space for little children, the pool never felt crowded because there is a lot of space. The beach is really nice and there are always chairs available. The swimming pool area and beach both have a lot of shade which is really nice when it is sunny and hot. There are a lot of stores throughout the complex, so you do not need to leave the resort if you do not want to. There are shows every night. My only complain is the food from the buffet, it was almost the same dishes every day and the food was not good, rice was under cooked and meat was tough, i could not cut it even with a knife. I did not go to the restaurants that needed reservation, I cannot speak about the quality of food for the restaurants.

    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
     Dear travelguideandfood, Thank you for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We will be pleased to serve you again in the future. Best regards,

    DEĞERLENDIRME

    Round Indicators

    • aralık 8 2019
    • Aile

    AnneT1491

    “Try somewhere else”


    Too many negatives, sorry. Room, though premium level oceanfront smelled of mold. Had to wash even the unworn clothes upon return just to get the smell out. Room set-up very strange. Service, especially at the Premium reception was horrible. Unable on first day to book restaurants we wanted.


    DEĞERLENDIRME

    Round Indicators

    • aralık 7 2019
    • Aile

    Kaitlyn102695

    “Great service”


    We had an awesome time at Barcelo Maya Beach! Very easy to get around all the pools/beach. Staff were very polite, especially Monica, Sergio, and Katis! Bingo and dance lessons are very fun! I will definitely come back soon!


    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
    Dear Kaitlyn102695, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    DEĞERLENDIRME

    Round Indicators

    • aralık 7 2019
    • Prince Albert
    • Aile

    Deborah K

    “Excellent”


    It is a good resort for family or for a group Lots to see and do. The resort us central to the tours we took and where never a long way from our resort. Beaches where clean. Buffet and restaurants were good. Lots of choices. A safe resort.


    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
    Dear Deborah K, Thanks for your wonderful opinion. It is very gratifying to know that our services have gone beyond the expectations of our guests. We are delighted to know that you enjoyed your stay and we look forward to welcoming you to Barceló Maya Beach soon. Best regards,

    DEĞERLENDIRME

    Round Indicators

    • aralık 6 2019
    • Arkadaş kaçamakları

    Edviren

    “Amazing Experience”


    Great experience at Bar Caribe. We were served by Ivan H., Francisco M. , Luis and Jose. The dance instructor who is part of the entertainment team, Monica, did a great job keeping us entertained. Sergio, Katya and Paola, part of the Aqua Gym did amazing as well.


    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
    Dear Edviren, It is a great honor to read your comments. We always strive to provide our guests with the highest levels of satisfaction and we are pleased to know that we achieve this goal with you. Knowing that their holidays have left them satisfied makes us feel very proud of our hotel and staff who make everything possible. It was a pleasure to host your vacation and we hope you will provide us with an opportunity to assist you again on your next vacation. Warm Regards,

    DEĞERLENDIRME

    Round Indicators

    • aralık 6 2019
    • Hillsboro, Oregon

    juliocesarmx

    “Stay in the hotel for a wedding”


    I stayed in this hotel for a wedding. The property is really nice, there is a lot of space, the swimming pools are big and a lot of space for little children, the pool never felt crowded because there is a lot of space. The beach is really nice and there are always chairs available. The swimming pool area and beach both have a lot of shade which is really nice when it is sunny and hot. There are a lot of stores throughout the complex, so you do not need to leave the resort if you do not want to. There are shows every night. My only complain is the food from the buffet, it was almost the same dishes every day and the food was not good, rice was under cooked and meat was tough, i could not cut it even with a knife. I did not go to the restaurants that needed reservation, I cannot speak about the quality of food for the restaurants.


    Gerente DirectorBeachCaribe - Barcelo Maya Beach, bu yorumu yanıtladı
    Dear travelguideandfood, Thank you for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas that we need to improve. We will be pleased to serve you again in the future. Best regards,

    Kapat 

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