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Instalaciones del hotel Occidental IMPZ Dubai Conference & Event Center
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Harita ve konum

IMPZ.B.19, Dubai Production City   Dubai Emiratos Árabes Unidos,    


Places of Interest

34,3 km Dubai Uluslararası Havalimanı

16,5 km EXPO 2020

28 km Burj Khalifa

1,9 km Meaisem City Center Mall

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental IMPZ Dubai

4.5/5 Round Indicators
| 95 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

65% Complete

62

Çok iyi

22% Complete

21

Normal

8% Complete

8

Kötü

2% Complete

2

Çok kötü

2% Complete

2

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    mohitmohnani Dubai, Birleşik Arap Emirlikleri. 07/20/2019 Yalnız seyahat

    “Compare it to Citymax, or premier inn, not at all a 4-Star”

    Inconvenience start even before you check in, there is no proper road entrance, but an unpaved under construction entrance. Location seems like its on the highway, but getting it to it is almost 8 km/5 mile drive inside IMPZ. 2 buildings, one has nothing on it, another one has "OCCIDENTAL", don't go in that, the hotel check in in the other building. no parking assistance, no trolleys, no baggage assistance, no bellboys, carry your own luggage find the hotel desk, in a hotel that is as empty as a haunted mansion on a weekend night. there are no smoking rooms, go out of the building and smoke, where the staff will show you a dustbin with their hands and tell you stand next to it, like a punishment..rooms are small, writing desk is right under a 43 inch tv, smart tv has only 1 app youtube, that too a tech geek can configure it to work, otherwise call room service or housekeeping to which there will be response, as there is no staff in late hours, you have to call the reception to get any assistance. the hotel room, and the hotel reception can be in different buildings, so you have to be walking between them always. BAD EXPERIENCE

    Guest Relations Manager Beatriz R - Occidental IMPZ Dubai Conference & Events Centre, bu yorumu yanıtladı
     Dear guest, Thank you for sharing your comments with us. Our guest’s feed-back is the best tool we have in order to keep improving every day. We really apologize for not living up your expectations during your stay and even before your arrival. The Hotel is strategically located with easy access from several highways. If you shall trust in the future and decide to come back, do not hesitate to contact the Hotel before your arrival. It will a be a pleasure to assist you with the best suggestions in order to take the right exit from the road and reach the hotel in a very easy way. We apologize if the works in progress in the adjacent roads annoyed and created any inconvenience to arrive to the Hotel. These works are inevitable in order to improve the surroundings of our property. Please accept our most sincerely apologies if we did not show you properly how to get to the main Reception upon your arrival. Our Hotel is composed by two buildings one next to the other (our Conference & Events Centre and the main Hotel) both showing Occidental sign. We do understand it can be a little bit confusing at the beginning, that’s why we are already working on a proper signage element in both buildings in order to avoid these inconveniences. We have also shared with the departments involved your comments about the lack of assistance with the luggage. We will remind our team how to proceed when our bell boy on duty is busy with another guest. We feel very sorry you did not appreciate all our 4* services such as: complimentary shuttle bus service to the main attractions in Dubai, welcome drink and cold face towel upon arrival, complimentary flavored water, fresh fruit, Arabic coffee and dates available at the Reception 24 hours, complimentary water, tea & coffee set in the room every day, as well as a welcome chocolate gift in the room the first day. However, once again all your comments are highly appreciated and will be seriously analyzed in order to keep improving our services and facilities accordingly. Kind regards Beatriz Rivas Guest Experience Manager

    Round Indicators
    chippymoul55 Emirate of Dubai, Birleşik Arap Emirlikleri. 07/13/2019 Aile

    “It's very nice property to stay with family”

    It's very nice property to stay with family. All staff giving excellent service And very testy breakfast, very nice room no any noise will come to disturb we can sleep nicely very fast room service also

    Guest Relations Manager Beatriz R - Occidental IMPZ Dubai Conference & Events Centre, bu yorumu yanıtladı
     Dear Guest, Thank you very much for taking some time to share your great experience. It is a pleasure to know that you had a nice rest in one of our quiet, spacious and confortable rooms. We are delighted you enjoyed our assorted breakfast buffet and we appreciate your comments towards the excellent service provided by the whole team. Our goal is providing unique experiences to our guests and reading comments like yours, is the best reward we can achieve. We are really proud that you had such a nice stay at the Occidental IMPZ Dubai and that we lived up to your expectations. We are looking forward to seeing you very soon. Kind regards, Beatriz Rivas Guest Experience Manager

    Round Indicators
    sheriffbakare Lagos, Nijerya. 07/12/2019 Yalnız seyahat

    “Good hotel”

    I really like their service and I enjoyed my stay and their breakfast was really good. will definitely recommend the hotel for anyone planning to visit Dubai. they also have a free shuttle that takes you around notable tourist site.

    Guest Relations Manager Beatriz R - Occidental IMPZ Dubai Conference & Events Centre, bu yorumu yanıtladı
     Dear guest, Thank you very much for taking some time to share your experience at the Occidental IMPZ Dubai. We are delighted you enjoyed our assorted breakfast buffet and our free shuttle bus service to some of the most important attractions in Dubai. We really appreciate your nice mention towards our service, we will share your kind words with all the team. Our goal is becoming our guest's stay into a memorable experience and reviews like yours is the best reward we can achieve. We are looking forward to seeing you soon, Kind regards Beatriz Rivas Guest Experience Manager

    Round Indicators
    Traveler01321815307 06/10/2019 İş

    “Fairly good Hotel”

    Overall okay! Construction Sites around. Sportsbar and Rooftop Bar are okay. Pool closed. For a long Time Work Stay fairly okay. Food Court and Fillingstation available beside the Hotel. Libary for woriking in ground floor is nice.

    Guest Relations Manager Beatriz R - Occidental IMPZ Dubai Conference & Events Centre, bu yorumu yanıtladı
     Dear guest, Thank you very much for sharing your experience at the Occidental IMPZ Dubai. We apologize if we did not share with you properly all the information about our facilities. We have two swimming pools, one in each building. One is closed but the other one is open for all our guests. We shall analyze your comments with the team in order to avoid this lack of information with our guests. We are glad you had a nice stay and that you enjoyed our Champs Sports Bar and Stage Sky Lounge on the Rooftop. We are looking forward to seeing you soon. Kind regards Beatriz Rivas Guest Experience Manager

    Round Indicators
    Roam61148057544 Dubai, Birleşik Arap Emirlikleri. 06/09/2019 Aile

    “Value for Money”

    Very specious rooms and bathrooms, swimming pool and hot bathtub is special. neat and clean rooms, comfortable beds, Smart TV connections in living and dining room. only one thing door required between bedroom and bathroom.

    Guest Relations Manager Beatriz R - Occidental IMPZ Dubai Conference & Events Centre, bu yorumu yanıtladı
     Dear guest, Thank you very much for taking some time to share your experience at the Occidental IMPZ Dubai. We are glad you enjoyed one of our spacious and modern open space suites. However we shall analyze your suggestion for the future. We are proud you had a pleasant stay and that you appreciated the value for money of our service and facilities. We hope to see you soon. Kind regards Beatriz Rivas Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 20 2019
    • Dubai, Birleşik Arap Emirlikleri
    • Yalnız seyahat

    mohitmohnani

    “Compare it to Citymax, or premier inn, not at all a 4-Star”


    Inconvenience start even before you check in, there is no proper road entrance, but an unpaved under construction entrance. Location seems like its on the highway, but getting it to it is almost 8 km/5 mile drive inside IMPZ. 2 buildings, one has nothing on it, another one has "OCCIDENTAL", don't go in that, the hotel check in in the other building. no parking assistance, no trolleys, no baggage assistance, no bellboys, carry your own luggage find the hotel desk, in a hotel that is as empty as a haunted mansion on a weekend night. there are no smoking rooms, go out of the building and smoke, where the staff will show you a dustbin with their hands and tell you stand next to it, like a punishment..rooms are small, writing desk is right under a 43 inch tv, smart tv has only 1 app youtube, that too a tech geek can configure it to work, otherwise call room service or housekeeping to which there will be response, as there is no staff in late hours, you have to call the reception to get any assistance. the hotel room, and the hotel reception can be in different buildings, so you have to be walking between them always. BAD EXPERIENCE


    Guest Relations Manager Beatriz R - Occidental IMPZ Dubai Conference & Events Centre, bu yorumu yanıtladı
    Dear guest, Thank you for sharing your comments with us. Our guest’s feed-back is the best tool we have in order to keep improving every day. We really apologize for not living up your expectations during your stay and even before your arrival. The Hotel is strategically located with easy access from several highways. If you shall trust in the future and decide to come back, do not hesitate to contact the Hotel before your arrival. It will a be a pleasure to assist you with the best suggestions in order to take the right exit from the road and reach the hotel in a very easy way. We apologize if the works in progress in the adjacent roads annoyed and created any inconvenience to arrive to the Hotel. These works are inevitable in order to improve the surroundings of our property. Please accept our most sincerely apologies if we did not show you properly how to get to the main Reception upon your arrival. Our Hotel is composed by two buildings one next to the other (our Conference & Events Centre and the main Hotel) both showing Occidental sign. We do understand it can be a little bit confusing at the beginning, that’s why we are already working on a proper signage element in both buildings in order to avoid these inconveniences. We have also shared with the departments involved your comments about the lack of assistance with the luggage. We will remind our team how to proceed when our bell boy on duty is busy with another guest. We feel very sorry you did not appreciate all our 4* services such as: complimentary shuttle bus service to the main attractions in Dubai, welcome drink and cold face towel upon arrival, complimentary flavored water, fresh fruit, Arabic coffee and dates available at the Reception 24 hours, complimentary water, tea & coffee set in the room every day, as well as a welcome chocolate gift in the room the first day. However, once again all your comments are highly appreciated and will be seriously analyzed in order to keep improving our services and facilities accordingly. Kind regards Beatriz Rivas Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 13 2019
    • Emirate of Dubai, Birleşik Arap Emirlikleri
    • Aile

    chippymoul55

    “It's very nice property to stay with family”


    It's very nice property to stay with family. All staff giving excellent service And very testy breakfast, very nice room no any noise will come to disturb we can sleep nicely very fast room service also


    Guest Relations Manager Beatriz R - Occidental IMPZ Dubai Conference & Events Centre, bu yorumu yanıtladı
    Dear Guest, Thank you very much for taking some time to share your great experience. It is a pleasure to know that you had a nice rest in one of our quiet, spacious and confortable rooms. We are delighted you enjoyed our assorted breakfast buffet and we appreciate your comments towards the excellent service provided by the whole team. Our goal is providing unique experiences to our guests and reading comments like yours, is the best reward we can achieve. We are really proud that you had such a nice stay at the Occidental IMPZ Dubai and that we lived up to your expectations. We are looking forward to seeing you very soon. Kind regards, Beatriz Rivas Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 12 2019
    • Lagos, Nijerya
    • Yalnız seyahat

    sheriffbakare

    “Good hotel”


    I really like their service and I enjoyed my stay and their breakfast was really good. will definitely recommend the hotel for anyone planning to visit Dubai. they also have a free shuttle that takes you around notable tourist site.


    Guest Relations Manager Beatriz R - Occidental IMPZ Dubai Conference & Events Centre, bu yorumu yanıtladı
    Dear guest, Thank you very much for taking some time to share your experience at the Occidental IMPZ Dubai. We are delighted you enjoyed our assorted breakfast buffet and our free shuttle bus service to some of the most important attractions in Dubai. We really appreciate your nice mention towards our service, we will share your kind words with all the team. Our goal is becoming our guest's stay into a memorable experience and reviews like yours is the best reward we can achieve. We are looking forward to seeing you soon, Kind regards Beatriz Rivas Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 10 2019
    • İş

    Traveler01321815307

    “Fairly good Hotel”


    Overall okay! Construction Sites around. Sportsbar and Rooftop Bar are okay. Pool closed. For a long Time Work Stay fairly okay. Food Court and Fillingstation available beside the Hotel. Libary for woriking in ground floor is nice.


    Guest Relations Manager Beatriz R - Occidental IMPZ Dubai Conference & Events Centre, bu yorumu yanıtladı
    Dear guest, Thank you very much for sharing your experience at the Occidental IMPZ Dubai. We apologize if we did not share with you properly all the information about our facilities. We have two swimming pools, one in each building. One is closed but the other one is open for all our guests. We shall analyze your comments with the team in order to avoid this lack of information with our guests. We are glad you had a nice stay and that you enjoyed our Champs Sports Bar and Stage Sky Lounge on the Rooftop. We are looking forward to seeing you soon. Kind regards Beatriz Rivas Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 9 2019
    • Dubai, Birleşik Arap Emirlikleri
    • Aile

    Roam61148057544

    “Value for Money”


    Very specious rooms and bathrooms, swimming pool and hot bathtub is special. neat and clean rooms, comfortable beds, Smart TV connections in living and dining room. only one thing door required between bedroom and bathroom.


    Guest Relations Manager Beatriz R - Occidental IMPZ Dubai Conference & Events Centre, bu yorumu yanıtladı
    Dear guest, Thank you very much for taking some time to share your experience at the Occidental IMPZ Dubai. We are glad you enjoyed one of our spacious and modern open space suites. However we shall analyze your suggestion for the future. We are proud you had a pleasant stay and that you appreciated the value for money of our service and facilities. We hope to see you soon. Kind regards Beatriz Rivas Guest Experience Manager

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