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Fabulosa zona de piscina del hotel Sharja Grand Hotel
Premios y Reconocimientos

Ödüller ve tanışma

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map

Harita ve konum

Al Meena Street, Al Khalidiah Area   Sharjah Emiratos Árabes Unidos,    


Places of Interest

16 km Sharjah Uluslararası Havalimanı

5 km Sharjah Akvaryumu,

5 km Port Khalid

5 km Al Qasba-Sahara Merkezi

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Sharjah Grand

4.5/5 Round Indicators
| 801 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

52% Complete

422

Çok iyi

30% Complete

246

Normal

10% Complete

88

Kötü

3% Complete

28

Çok kötü

2% Complete

17

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Ambassador761603 10/13/2019 Arkadaş kaçamakları

    “Top 1 hotel.”

    This Topwas our 2nd time staying at this hotel. I have to say that i will most definitely choose it again. The only thing that was kind of down side was that the pool closed a bit too soon for us. It closes at 20:00 and us, beeing tourists, returning at abour 21:00 o'clock, we couldn't use refreshing and cool swim in a pool.

    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are sorry, that closing time of the pool was not suitable for you. Recreation team following working schedule to prepare pool and beach area to be in a perfect condition for the next day, that all our guests will feel comfortable during the day. Thank you again for your great feedback, and we hope to welcome you back again for another stay. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    Round Indicators
    svetlanaaksyutina Emirate of Ajman, Birleşik Arap Emirlikleri. 10/08/2019 Aile

    “Best hotel .”

    Amazing place!!!beautiful view.I love this hotel, perfect for family holiday. My kids love this place, swimming pool and beach very clean. Staff very polite and friendly. New renovations make us very happy.

    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths. Moreover we are glad you enjoyed the beauty of our pool and beach areas as well as the comfort of our sunbeds. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    Round Indicators
    shelleyrs33 09/23/2019 Yalnız seyahat

    “I loved this place”

    The food was meh. Everything else was wonderful. It would be nice if they divided the hotel into two parts - nonsmoking terraces and smoking terraces. I couldn't fully enjoy the sunrise because my neighbors were polluting the air.

    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We want you to know that we do empathise with you regarding our smoking guests, however we would like to inform you that we must adhere to law which entitles guests to smoke anywhere outside on our hotels premises, apart from near children´s play areas which appears not to have been the case during your stay and we apologise for any inconvenience this caused you. Thank you for your insights regarding our buffets, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Sharjah. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    Round Indicators
    D9161ENamandaw Swindon, İngiltere. 09/21/2019 Çift

    “Sharjah Grand hotel”

    Stayed for five nights with no idea what to expect. Hotel is clean and is clearly undergoing some work but the inconvenience is minimal. Room is well proportioned with a super bath and shower over, bidet, hairdryer and complementary toiletries. Plentiful towels and minibar replenished daily. Friendly staff who really couldn’t do enough for us. The waitress in the dining room apologised for our wait for cutlery and said they had less staff than last year. Please remember that this is a completely dry hotel so if alcohol is important, then don’t book here. As an English couple we were the only English people staying, the overwhelming majority being from Russia. That said, there was plenty of choice in the dining room at every meal with chef making one meat dish every mealtime whilst you watched. Entertainment was very limited and we didn’t see any during our stay. Whether that was because they don’t provide any evening entertainment or whether it’s because we were looking in the wrong place I don’t know but we weren’t that bothered. The pool is amazing. Basic but clean and plenty of staff around to serve drinks and do lifeguard duty. My one gripe is that the food was always - except for one occasion - lukewarm at best. I mentioned it when I got an email from them two days into the stay, but nothing seemed to change. This didn’t actually make much of a difference to our enjoyment, but personally hit food tastes better if it’s, well, hot. Would I go back? Not sure, but possibly. After all there’s nothing wrong with it and we had a really good time.

    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    Round Indicators
    Inspire38525764953 01/21/2019 Aile

    “Odaların ses yalıtımı ve resepsiyon görevlileri geliştirilmeli”

    Şehir manzarılı odada araçların sesleri ve oteldeki düğün etkinlikleri nedeniyle oluşan gürültü, bebeğimizin defalarca uyanmasına nedne oldu. Ses yalıtımı geliştirilmeli.Bu konuda respsiyon görevlilerinden ve müşteri ilişkileri temsilcisinden ricada bulunmamıza rağmen ve de müsait oda olmasına rağmen, odamız deniz manzaralı bir oda ile değiştirilmedi.

    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
     Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • ekim 13 2019
    • Arkadaş kaçamakları

    Ambassador761603

    “Top 1 hotel.”


    This Topwas our 2nd time staying at this hotel. I have to say that i will most definitely choose it again. The only thing that was kind of down side was that the pool closed a bit too soon for us. It closes at 20:00 and us, beeing tourists, returning at abour 21:00 o'clock, we couldn't use refreshing and cool swim in a pool.


    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are sorry, that closing time of the pool was not suitable for you. Recreation team following working schedule to prepare pool and beach area to be in a perfect condition for the next day, that all our guests will feel comfortable during the day. Thank you again for your great feedback, and we hope to welcome you back again for another stay. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • ekim 8 2019
    • Emirate of Ajman, Birleşik Arap Emirlikleri
    • Aile

    svetlanaaksyutina

    “Best hotel .”


    Amazing place!!!beautiful view.I love this hotel, perfect for family holiday. My kids love this place, swimming pool and beach very clean. Staff very polite and friendly. New renovations make us very happy.


    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths. Moreover we are glad you enjoyed the beauty of our pool and beach areas as well as the comfort of our sunbeds. We hope to welcome you back to our hotel in the near future for yet another great stay. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • eylül 23 2019
    • Yalnız seyahat

    shelleyrs33

    “I loved this place”


    The food was meh. Everything else was wonderful. It would be nice if they divided the hotel into two parts - nonsmoking terraces and smoking terraces. I couldn't fully enjoy the sunrise because my neighbors were polluting the air.


    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We want you to know that we do empathise with you regarding our smoking guests, however we would like to inform you that we must adhere to law which entitles guests to smoke anywhere outside on our hotels premises, apart from near children´s play areas which appears not to have been the case during your stay and we apologise for any inconvenience this caused you. Thank you for your insights regarding our buffets, although we lament reading that we weren't able to meet your culinary wishes on this occasion, please rest assured that your comments will be shared with our Chefs to enhance our future guests' dining experiences. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Sharjah. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • eylül 21 2019
    • Swindon, İngiltere
    • Çift

    D9161ENamandaw

    “Sharjah Grand hotel”


    Stayed for five nights with no idea what to expect. Hotel is clean and is clearly undergoing some work but the inconvenience is minimal. Room is well proportioned with a super bath and shower over, bidet, hairdryer and complementary toiletries. Plentiful towels and minibar replenished daily. Friendly staff who really couldn’t do enough for us. The waitress in the dining room apologised for our wait for cutlery and said they had less staff than last year. Please remember that this is a completely dry hotel so if alcohol is important, then don’t book here. As an English couple we were the only English people staying, the overwhelming majority being from Russia. That said, there was plenty of choice in the dining room at every meal with chef making one meat dish every mealtime whilst you watched. Entertainment was very limited and we didn’t see any during our stay. Whether that was because they don’t provide any evening entertainment or whether it’s because we were looking in the wrong place I don’t know but we weren’t that bothered. The pool is amazing. Basic but clean and plenty of staff around to serve drinks and do lifeguard duty. My one gripe is that the food was always - except for one occasion - lukewarm at best. I mentioned it when I got an email from them two days into the stay, but nothing seemed to change. This didn’t actually make much of a difference to our enjoyment, but personally hit food tastes better if it’s, well, hot. Would I go back? Not sure, but possibly. After all there’s nothing wrong with it and we had a really good time.


    Guest Relations Manager occidentalsharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, We greatly appreciate the time you spent to review your recent experience in our hotel, we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your well being whilst staying among us. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Moreover we are glad you enjoyed the beauty of our pool area as well as the comfort of our sunbeds. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. All trays of our buffets are being constantly checked by our kitchen staff to ensure that the temperature of the food is adequate and that all options are being replenished throughout all services, nevertheless please rest assured that your comments will be shared with the team so as to avoid receiving this kind of feedback in the future. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards, Guest Experienced Team of Occidental Sharjah Grand

    DEĞERLENDIRME

    Round Indicators

    • ocak 21 2019
    • Aile

    Inspire38525764953

    “Odaların ses yalıtımı ve resepsiyon görevlileri geliştirilmeli”


    Şehir manzarılı odada araçların sesleri ve oteldeki düğün etkinlikleri nedeniyle oluşan gürültü, bebeğimizin defalarca uyanmasına nedne oldu. Ses yalıtımı geliştirilmeli.Bu konuda respsiyon görevlilerinden ve müşteri ilişkileri temsilcisinden ricada bulunmamıza rağmen ve de müsait oda olmasına rağmen, odamız deniz manzaralı bir oda ile değiştirilmedi.


    Guest Relations Manager GrandHotelSharjah - Occidental Sharjah Grand, bu yorumu yanıtladı
    Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to. Best regards, Guest Experienced Team of Occidental Sharjah Grand

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