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Barceló Lanzarote Resort Hotel deluxe suite

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Harita ve konum

Avenida del Mar, 5   35508 Costa Teguise (Lanzarote) , Islas Canarias   España  

How to get to the hotel

T + 34 928 59 13 29

lanzarotemar.res@occidentalhotels.com

Places of Interest

15 km Guacimeta

3 km Costa Teguise Golf Course

400 m Cala del Ancla beach

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Lanzarote Mar

4.0/5 Round Indicators
| 7980 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet

Yorumlar

Mükemmel

37% Complete

2988

Çok iyi

35% Complete

2843

Normal

16% Complete

1354

Kötü

5% Complete

473

Çok kötü

4% Complete

322

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Kylie M 07/23/2019 Aile

    “Great Family Holiday”

    We stayed for a week mid June. Family of 5, incl a teenage girl. Overall we thoroughly enjoyed ourselves. Check in was smooth and fast staff were lovely - we emailed a couple of weeks before to request a room on the second floor and advised we were arriving prior to check in time and it was sorted. Massive plus after a 4hr flight at the crack of dawn to be able to dump the bags, have a nosey and get our bearings before lunch. Ok the hotel isn't the most modern In design and the lifts were small and we were a bit wide eyed as we piled in with luggage but to be honest the only time we go in them are arrival and departure and I don't care about the décor. If you want to go on trips there is a lady in the foyer - great excursions and she's as cheap as anywhere else, the bus to the town centre is so handy we used it to do a bit of gift shopping when it was dull. Our rooms was lovely and clean and I think they are newly renovated - i'm gonna make a couple of suggestions here. we stayed in a family suite and they are fab BUT the person sleeping in the living room has no storage for clothing (the teenager wasn't best impressed she had to share her younger brothers wardrobe) Also the screen that's between the main room and bunkbeds is awful. I love my kids but I also like a bit of privacy to get changed and that screen is see through and kept falling down. my advice is stick a sliding door on like the rest of the rooms. The were kept clean (beds made and fresh towels) if they forget towels just ring down and they're sent straight up. only real issue was when we hadn't realised a bottle of water had leaked on the sheets and the bed was made up soaking wet on the day before the last not the best to sleep in before we went home. The restaurant was great your all inclusive its gonna be the same sorta things, but we really enjoyed it. it was all well cooked and constantly restocked no matter what time you went at - another tip from the teenager - do more plain chicken dishes and nuggets would have been amazing once a week (shes fussy we did well to manage a week without shouting for a McDs). The staff are so courteous, and cant do enough for you. We ate in the snack bar for lunch because trailing a 7 and 9yr old for the pool at 1pm isn't worth the hassle. to be honest though it more than accommodated us! it has burgers, hotdogs, pizza (can we take a moment to appreciate the pizza) chips, salad. kids sorted and no hassle getting dried and changed for the restaurant. The pool - superb! clean, tidy, well organised. the pool with the slides is heated but the other one is beautiful esp when you're clearing a fuzzy head... We tended to go down round half 9. sort the beds then grab a bite to eat. a couple of days when we were away it wasn't so easy to get near the pool with the slides. Bar facilities - ok it said self serve but honestly I wasn't expecting that it was literally anything you could imagine. my irish eyes nearly fell outta my head and I had to ring my mother to tell her LOL! no queues, plenty of choice. every hotel needs this system. if you want a cocktail there is a great selection and they will make you ones that are on the AI list. they say there's always one on holidays, well my other half arrived to our table with self made choc pop shots... only for a few other men to notice and get him to help them make their own. and for that I apologise to anyone else who woke up the next morning feeling like I did. entertainment - i have deliberately left to the last. there arent enough superalatives for the team. our middle child has ASD on the first day julia told me no worries and took him to the o club in the afternoon. and that was it they were away doing pretty much everything. for the first time my kids made friends and in the evening they all played together. Julia came and got him everyday asking him by name and she was really understanding of his little quirks. she came and checked with me as well which is so reassuring when your child does have additional needs. it was brilliant the stuff they had on for the kids and the evening entertainment was well done. so if someone can please pass on the most sincere thanks to julia from me and cameron and joel. in summary this is a fab family hotel - we went mid june and the weather was dull but it is breezy teguise so what can you do. i would absolutely recommend this to anyone thinking of going with a family you wont be disappointed.
    Görüşün tamamına göz at

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
     Dear Mrs. Kylie, First and foremost we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Nevertheless, we take note of your comments to try to improve those details that you mentioned, and offer a better service in the future. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. At Occidental we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. As well as, our All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. As well as for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Sincerely, The Management

    Round Indicators
    darrenmurray24 07/22/2019 Aile

    “Top quality 👌🏽”

    This was our child’s 1st holiday an we couldn’t have brought him to a better place staff so friendly food was amazing the standard of the hotel is run is top class an I couldn’t recommend it highly enough ! We will be back that’s for sure 🙏🏽
    Görüşün tamamına göz at

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
     Dear Mr. Murray, Thank you for making our Occidental Lanzarote Mar hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are also very pleased to read that you found our staff to be knowledgeable, helpful and genuinely friendly at all times. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, The Management  

    Round Indicators
    chrisanddavesidcup sidcup. 07/22/2019 Çift

    “Fantastic 2 weeks ”

    We were put in the occidental Mar by jet 2 as our hotel refurb was ongoing. We've never stayed in such a large hotel so we're very dubious when arriving. The 2 pools were busy kids enjoying themselves. We ther found the adult pool which we loved so peaceful and had its own bar area we were happy. Although the hotel is mainly all Inc we found the restaurent very good the tables were cleared quickly there was plenty of choice plus fresh vedge and fruit. The restaurent staff were very polite it was all overseen by a manager who helped clear tables when busy which was nice to see. Also the head chef kept an eye out. The English breakfast excellent. Our hotel room was spacious king size comfortable bed great shower and good size balcony very pleased with the fridge kept our drinks cold the maids were great beds made and rooms cleaned every day sheets and towels cleaned when requested. The whole hotel and grounds were kept spotless and could not fault the running of the hotel curtacy bus to beach plus public bus stop outside to many different parts of lanzarote well done the management and staff very good hotel
    Görüşün tamamına göz at

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
     Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Lanzarote Mar hotel and we thank you for your kind recommendation to Tripadvisor’s readers . At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Moreover we are glad you enjoyed the beauty of our pool area and our pool bar with the all inclusive plan. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We hope to have the pleasure to welcoming you back in our facilities. Kind regards The Management

    Round Indicators
    brencunn22 07/21/2019 Aile

    “Excellent hotel”

    The only drawback with this hotel was it’s location. It was a little further away from the town centre than I would like. Having said that a taxi into the town only cost less than €4 so it wasn’t the end of the world.
    Görüşün tamamına göz at

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
     Dear Guest, Fiest of all thank you very much for take time to write a review about your last stay in our hotel Occidental Lanzarote Mar. We understand that our hotel might not be the best location for your holidays, this is why we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance to make sure you book the Barceló destination that can make all your dreams come true. On the contrary we are very glad to read that you passed a great holidays and we hope to have the pleasure to welcoming you back in our facilities. Kind regards The Management

    Round Indicators
    Clareandeugene 07/21/2019 Aile

    “Family holiday”

    Great pools, great food, friendly helpful staff but entertainment abit disappointing. Kids really enjoyed the fun slides in pool. We are a family of 5, our room had 2 seperate rooms with pull out sofabed but room with bunk beds divided with a light curtain which interrupted our sleep
    Görüşün tamamına göz at

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
     Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Lanzarote Mar hotel and are delighted to read that we were able to match your expectations. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements. We also sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of enteratiment for information and improvement. On other hands, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards The Management

    DEĞERLENDIRME

    Round Indicators
    • temmuz 23 2019
    • Aile

    Kylie M

    “Great Family Holiday”

    We stayed for a week mid June. Family of 5, incl a teenage girl. Overall we thoroughly enjoyed ourselves. Check in was smooth and fast staff were lovely - we emailed a couple of weeks before to request a room on the second floor and advised we were arriving prior to check in time and it was sorted. Massive plus after a 4hr flight at the crack of dawn to be able to dump the bags, have a nosey and get our bearings before lunch. Ok the hotel isn't the most modern In design and the lifts were small and we were a bit wide eyed as we piled in with luggage but to be honest the only time we go in them are arrival and departure and I don't care about the décor. If you want to go on trips there is a lady in the foyer - great excursions and she's as cheap as anywhere else, the bus to the town centre is so handy we used it to do a bit of gift shopping when it was dull. Our rooms was lovely and clean and I think they are newly renovated - i'm gonna make a couple of suggestions here. we stayed in a family suite and they are fab BUT the person sleeping in the living room has no storage for clothing (the teenager wasn't best impressed she had to share her younger brothers wardrobe) Also the screen that's between the main room and bunkbeds is awful. I love my kids but I also like a bit of privacy to get changed and that screen is see through and kept falling down. my advice is stick a sliding door on like the rest of the rooms. The were kept clean (beds made and fresh towels) if they forget towels just ring down and they're sent straight up. only real issue was when we hadn't realised a bottle of water had leaked on the sheets and the bed was made up soaking wet on the day before the last not the best to sleep in before we went home. The restaurant was great your all inclusive its gonna be the same sorta things, but we really enjoyed it. it was all well cooked and constantly restocked no matter what time you went at - another tip from the teenager - do more plain chicken dishes and nuggets would have been amazing once a week (shes fussy we did well to manage a week without shouting for a McDs). The staff are so courteous, and cant do enough for you. We ate in the snack bar for lunch because trailing a 7 and 9yr old for the pool at 1pm isn't worth the hassle. to be honest though it more than accommodated us! it has burgers, hotdogs, pizza (can we take a moment to appreciate the pizza) chips, salad. kids sorted and no hassle getting dried and changed for the restaurant. The pool - superb! clean, tidy, well organised. the pool with the slides is heated but the other one is beautiful esp when you're clearing a fuzzy head... We tended to go down round half 9. sort the beds then grab a bite to eat. a couple of days when we were away it wasn't so easy to get near the pool with the slides. Bar facilities - ok it said self serve but honestly I wasn't expecting that it was literally anything you could imagine. my irish eyes nearly fell outta my head and I had to ring my mother to tell her LOL! no queues, plenty of choice. every hotel needs this system. if you want a cocktail there is a great selection and they will make you ones that are on the AI list. they say there's always one on holidays, well my other half arrived to our table with self made choc pop shots... only for a few other men to notice and get him to help them make their own. and for that I apologise to anyone else who woke up the next morning feeling like I did. entertainment - i have deliberately left to the last. there arent enough superalatives for the team. our middle child has ASD on the first day julia told me no worries and took him to the o club in the afternoon. and that was it they were away doing pretty much everything. for the first time my kids made friends and in the evening they all played together. Julia came and got him everyday asking him by name and she was really understanding of his little quirks. she came and checked with me as well which is so reassuring when your child does have additional needs. it was brilliant the stuff they had on for the kids and the evening entertainment was well done. so if someone can please pass on the most sincere thanks to julia from me and cameron and joel. in summary this is a fab family hotel - we went mid june and the weather was dull but it is breezy teguise so what can you do. i would absolutely recommend this to anyone thinking of going with a family you wont be disappointed.

    Otel yanıt verdi

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
    Dear Mrs. Kylie, First and foremost we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Nevertheless, we take note of your comments to try to improve those details that you mentioned, and offer a better service in the future. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. At Occidental we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. As well as, our All Inclusive type of meal plan, allowing our guests to take advantage of our different bars and restaurant throughout the day and are grateful for your highlight on the quality of the products and drinks including in its board We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team. As well as for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation to keep on going the extra mile. Sincerely, The Management

    DEĞERLENDIRME

    Round Indicators
    • temmuz 22 2019
    • Aile

    darrenmurray24

    “Top quality 👌🏽”

    This was our child’s 1st holiday an we couldn’t have brought him to a better place staff so friendly food was amazing the standard of the hotel is run is top class an I couldn’t recommend it highly enough ! We will be back that’s for sure 🙏🏽

    Otel yanıt verdi

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
    Dear Mr. Murray, Thank you for making our Occidental Lanzarote Mar hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are also very pleased to read that you found our staff to be knowledgeable, helpful and genuinely friendly at all times. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, The Management  

    DEĞERLENDIRME

    Round Indicators
    • temmuz 22 2019
    • sidcup
    • Çift

    chrisanddavesidcup

    “Fantastic 2 weeks ”

    We were put in the occidental Mar by jet 2 as our hotel refurb was ongoing. We've never stayed in such a large hotel so we're very dubious when arriving. The 2 pools were busy kids enjoying themselves. We ther found the adult pool which we loved so peaceful and had its own bar area we were happy. Although the hotel is mainly all Inc we found the restaurent very good the tables were cleared quickly there was plenty of choice plus fresh vedge and fruit. The restaurent staff were very polite it was all overseen by a manager who helped clear tables when busy which was nice to see. Also the head chef kept an eye out. The English breakfast excellent. Our hotel room was spacious king size comfortable bed great shower and good size balcony very pleased with the fridge kept our drinks cold the maids were great beds made and rooms cleaned every day sheets and towels cleaned when requested. The whole hotel and grounds were kept spotless and could not fault the running of the hotel curtacy bus to beach plus public bus stop outside to many different parts of lanzarote well done the management and staff very good hotel

    Otel yanıt verdi

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
    Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Lanzarote Mar hotel and we thank you for your kind recommendation to Tripadvisor’s readers . At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are also very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Moreover we are glad you enjoyed the beauty of our pool area and our pool bar with the all inclusive plan. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We hope to have the pleasure to welcoming you back in our facilities. Kind regards The Management

    DEĞERLENDIRME

    Round Indicators
    • temmuz 21 2019
    • Aile

    brencunn22

    “Excellent hotel”

    The only drawback with this hotel was it’s location. It was a little further away from the town centre than I would like. Having said that a taxi into the town only cost less than €4 so it wasn’t the end of the world.

    Otel yanıt verdi

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
    Dear Guest, Fiest of all thank you very much for take time to write a review about your last stay in our hotel Occidental Lanzarote Mar. We understand that our hotel might not be the best location for your holidays, this is why we encourage you for a future occasion to visit our website or to contact our call center from where our agents will be able to offer you a personalized booking guidance to make sure you book the Barceló destination that can make all your dreams come true. On the contrary we are very glad to read that you passed a great holidays and we hope to have the pleasure to welcoming you back in our facilities. Kind regards The Management

    DEĞERLENDIRME

    Round Indicators
    • temmuz 21 2019
    • Aile

    Clareandeugene

    “Family holiday”

    Great pools, great food, friendly helpful staff but entertainment abit disappointing. Kids really enjoyed the fun slides in pool. We are a family of 5, our room had 2 seperate rooms with pull out sofabed but room with bunk beds divided with a light curtain which interrupted our sleep

    Otel yanıt verdi

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
    Dear Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Lanzarote Mar hotel and are delighted to read that we were able to match your expectations. It has been disappointing to read your opinion of the room we accommodated you in for the duration of your holiday. More so because all the types of rooms we have are thoroughly described on our website, for future occasions we would like to offer you a personalized booking guidance through our dedicated call center so as to guarantee you make a reservation for the hotel and room type that perfectly fits your requirements. We also sincerely regret reading your disappointment with our entertainment program mostly because our team strives to provide our guests with a varied assortment of activities throughout the day and live shows in the evening, nevertheless we will make sure to discuss your comments with the head of enteratiment for information and improvement. On other hands, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards The Management

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