Barceló Lanzarote Resort Hotel deluxe suite
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Harita ve konum

Avenida del Mar, 5   35508 Costa Teguise (Lanzarote) , Islas Canarias   España  


Places of Interest

15 km Guacimeta

3 km Costa Teguise Golf Course

400 m Cala del Ancla beach

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

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Occidental Lanzarote Mar

4.0/5 Round Indicators
| 7493 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

36% Complete

2757

Çok iyi

35% Complete

2677

Normal

17% Complete

1287

Kötü

6% Complete

460

Çok kötü

4% Complete

312

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Venture36676057701 Augsburg, Almanya. 02/20/2019 Çift

    “Triathlon heaven!”

    Nice spacious & clean rooms, very basic and not very modern, great food, liked the idea of serving your own drinks, evening entertainment was not very exciting. Too many kids running around the evening bar. Superb triathlon retreat though!
    Round Indicators
    GoPlaces12757525832 02/20/2019 Aile

    “excellent sporty and family holiday destination”

    kids entertainers and clubs superb, food pretty good, booze poor quality, pools too cold for kids but very clean facilities, 50m pool superb and warm. really enjoyed stay. would not recommend wellness centre - v bizarre experience.

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
     Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Lanzarote Mar hotel and are delighted to read that we were able to match your expectations. The wellness center within our hotel offers an additional option to our array of services, we sincerely lament hearing your dissatisfaction with the facilities provided and will make sure to share your comments that will be shared with the company that managed it,into account facing future renovations of our installations. We are sorry for the discomfort regarding the pool temperature and despite the heating systems available at the moment in both the main area pool and Olympic pool, we want to thank you for the advice on the swimming pool and passed your comments to our technical service so that they can revise the situation in order to study how this can be improved At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind Regards, The Mnanagement

    Round Indicators
    659alfie Newport, İngiltere. 02/19/2019

    “Nice winter holiday”

    We visited here Jan/feb 2019. The hotel is spotless, lovely room great food, friendly staff. Pools were cold so we didn't use them. Nice walk to the town, the hotel provided a free bus too and from the town which we didn't use, a taxi cost around 4 euros if you needed one

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
     Dear Alfie, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Lanzarote Mar hotel and are delighted to read that we were able to match your holiday expectations. At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind Regards, The Management

    Round Indicators
    Billy T Glasgow, İngiltere. 02/19/2019 Çift

    “Winter trip with friends”

    First time in this hotel found it very clean indeed the food was out of this world plenty of choice staff in the hotel excellent only problem that i had was my room we were stuck in a corner with two big trees in front of the veranda 4027 not recommended and as the tel was not full i thought a bit naughty apart from that everything brill, the new animation team that started were fantastic everyone took time to pass the time of day with you

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
     Dear Billy, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We are sincerly sorry to read your dissatisfaction with the view from your room, however we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website. Views are based upon request and availability Would we have known about your discomfort we would have searched al alternative accomodation. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, The Management.

    Round Indicators
    Lulabelle28 02/18/2019 Çift

    “Brilliant holiday!!”

    Stayed here in January an excellent hotel!Food is excellent the desserts were gorgeous staff were so friendly,we stayed in room 2014 which had an excellent sea view rooms are about dated but the beds are so comfortable! The grounds and gardens are beautifully maintained and everywhere so clean. Entertainment was a bit hit and miss the girls doing abba were Great. Would definitely recommend this hotel hope to return!

    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
     Dear Guest, First and foremost we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We also would like to thank you for your highlight on the comfort of our beds because we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Occidental. In addition, we are very glad to read that our gardens were of your pleasantness, as in an environmentally friendly hotel as we are, we take nature and the ecosystems very seriously, having awards for the environmental policies and processes followed. Last but not least, thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, The Management

    DEĞERLENDIRME

    Round Indicators

    • şubat 20 2019
    • Augsburg, Almanya
    • Çift

    Venture36676057701

    “Triathlon heaven!”


    Nice spacious & clean rooms, very basic and not very modern, great food, liked the idea of serving your own drinks, evening entertainment was not very exciting. Too many kids running around the evening bar. Superb triathlon retreat though!


    DEĞERLENDIRME

    Round Indicators

    • şubat 20 2019
    • Aile

    GoPlaces12757525832

    “excellent sporty and family holiday destination”


    kids entertainers and clubs superb, food pretty good, booze poor quality, pools too cold for kids but very clean facilities, 50m pool superb and warm. really enjoyed stay. would not recommend wellness centre - v bizarre experience.


    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
    Dear guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Occidental Lanzarote Mar hotel and are delighted to read that we were able to match your expectations. The wellness center within our hotel offers an additional option to our array of services, we sincerely lament hearing your dissatisfaction with the facilities provided and will make sure to share your comments that will be shared with the company that managed it,into account facing future renovations of our installations. We are sorry for the discomfort regarding the pool temperature and despite the heating systems available at the moment in both the main area pool and Olympic pool, we want to thank you for the advice on the swimming pool and passed your comments to our technical service so that they can revise the situation in order to study how this can be improved At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We also are very grateful for your highlight on the quality of the entertainment program during your stay and for mentioning the genuine friendliness of our team Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind Regards, The Mnanagement

    DEĞERLENDIRME

    Round Indicators

    • şubat 19 2019
    • Newport, İngiltere

    659alfie

    “Nice winter holiday”


    We visited here Jan/feb 2019. The hotel is spotless, lovely room great food, friendly staff. Pools were cold so we didn't use them. Nice walk to the town, the hotel provided a free bus too and from the town which we didn't use, a taxi cost around 4 euros if you needed one


    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
    Dear Alfie, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Lanzarote Mar hotel and are delighted to read that we were able to match your holiday expectations. At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. On the other hand we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind Regards, The Management

    DEĞERLENDIRME

    Round Indicators

    • şubat 19 2019
    • Glasgow, İngiltere
    • Çift

    Billy T

    “Winter trip with friends”


    First time in this hotel found it very clean indeed the food was out of this world plenty of choice staff in the hotel excellent only problem that i had was my room we were stuck in a corner with two big trees in front of the veranda 4027 not recommended and as the tel was not full i thought a bit naughty apart from that everything brill, the new animation team that started were fantastic everyone took time to pass the time of day with you


    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
    Dear Billy, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics We are sincerly sorry to read your dissatisfaction with the view from your room, however we would like to take this opportunity to clarify that we allocate our rooms in accordance with the room category for which you can find a thorough description in our website. Views are based upon request and availability Would we have known about your discomfort we would have searched al alternative accomodation. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, The Management.

    DEĞERLENDIRME

    Round Indicators

    • şubat 18 2019
    • Çift

    Lulabelle28

    “Brilliant holiday!!”


    Stayed here in January an excellent hotel!Food is excellent the desserts were gorgeous staff were so friendly,we stayed in room 2014 which had an excellent sea view rooms are about dated but the beds are so comfortable! The grounds and gardens are beautifully maintained and everywhere so clean. Entertainment was a bit hit and miss the girls doing abba were Great. Would definitely recommend this hotel hope to return!


    Director General Occ_LanzaroteMar - Occidental Lanzarote Mar, bu yorumu yanıtladı
    Dear Guest, First and foremost we would like to thank you for choosing our Occidental Lanzarote Mar hotel for your visit to Lanzarote and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. At Occidental we know that meals are an important aspect of our guests' overall holiday expérience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We also would like to thank you for your highlight on the comfort of our beds because we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. We are also grateful for your highlight on the efforts of our maids to keep our installations and accommodations spotless at all times in order to guarantee our high standards related to hygiene and cleanliness which is one of the most important aspects for Occidental. In addition, we are very glad to read that our gardens were of your pleasantness, as in an environmentally friendly hotel as we are, we take nature and the ecosystems very seriously, having awards for the environmental policies and processes followed. Last but not least, thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, The Management

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