Interiores del hotel Occidental Lanzarote Playa
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Harita ve konum

Avda. del Mar S/N   35508 Costa Teguise , Lanzarote   España  


Places of Interest

13 km Arrecife-Lanzarote

0 m Cala del Ancla plajında

4,5 km Costa Teguise

4 km Costa Teguise Golf Club

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Lanzarote Playa

4.0/5 Round Indicators
| 3395 Görüşler

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Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    johnmccarthy576 Bradford, İngiltere. 11/19/2018 Aile

    “Lanzarote delight”

    Just returned from a 9 night stay at the Barcello Occidental Lanzarote Playa. Went as a party of 9 with ages ranging from 2 years to 59 on an all inclusive basis. I have to say that we really enjoyed ourselves. It's a large hotel situated about 30 minutes walk from Costa Teguise on a coastal walkway. There are bus stops right outside. The rooms were clean, spacious with a lovely walk in shower & a large,south facing balcony. Maid service every day. The staff I found to be pleasant, hard working and well motivated. The evening meals were always interesting, varied and there was always something to enjoy. Despite being there during the October school break, we didn't find large queues for food and drinks and everything seemed quite well organized. I had read concerns from previous reviews prior to our arrival. The clientele was a mixture of couples and families and the hotel is ideal for those with youngsters. Would definitely stay again.
    Round Indicators
    Trek47781603249 Cheshire, İngiltere. 11/18/2018 Çift

    “Fantastic holiday”

    Excellent. Would recommend. I liked the spaciousness of all areas of the hote.we both liked going on the free shuttle bus to the beach and shops. For such a large hotel, it was still peaceful and romantic.loved the little house for the ferril cats,they were well looked after.
    Round Indicators
    Iain M Carluke, İngiltere. 11/18/2018 Çift

    “Not a 4 Star Hotel”

    Booked through Jet 2 and arrived in the reception and everything looked nice in the foyer. Went to go up in the lift which was out of order so had to get lift at other side of hotel. We got out of the lift and you could see the halls were tired and delapidated. Entering the room we were horrified to see the condition. Poor cleanliness and smell with poor finishes, cracked sinks, dirt, mildew, plaster coming off the walls and general poor condition. Certainly not 4 star condition or quality. We complained to Jet2 and after 4 hours of waiting we were moved to another room which was a slight improvement but still did not meet our expectations. Decent selection of food available, just a shame that everything was all cold. Jet2 were unhelpful and wanted another £1000 to move us to another 4 star establishment when we had already paid £2100.Needless to say, won't be back.
    Round Indicators
    Flyer34927373111 Grantham, İngiltere. 11/18/2018 Aile

    “Brilliant”

    Hotel was absolutely wonderful & clean mix up at 1st with apartment but sorted out was Jet2 fault pool's were good the entertainment was brilliant for both adults & the little 1's the food was really nice would recommend going with another operator than Jet2holidays because with me needing special assistance that was a nightmare & paying for seats when you should not when you need special assistance to trying to getting thing's sorted was like we don't care we've had you're £3000 if it had not been for the nice receptionist Christina then myself 2 of my daughters & my grandson's holiday would have been ruined
    Round Indicators
    joanneleon00 Leicester, İngiltere. 11/18/2018 Aile

    “Lovely hotel and great staff! ”

    Good hotel, food is good the Chinese night especially! Would not recommend bringing small children this time of year as the pools are too cold. Shame it’s not closer to the centre as then it would be even better!

    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear customer, Thank you for choosing our hotel for your vacations. We are pleased to know that you enjoyed some parts of the hotel: staff, food, etc., even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel that can make all your holiday wishes come true. Our best regards from sunny island of Lanzarote, Nancy Steinert Guest Experience Manager

    DEĞERLENDIRME

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    • kasım 19 2018
    • Bradford, İngiltere
    • Aile

    johnmccarthy576

    “Lanzarote delight”


    Just returned from a 9 night stay at the Barcello Occidental Lanzarote Playa. Went as a party of 9 with ages ranging from 2 years to 59 on an all inclusive basis. I have to say that we really enjoyed ourselves. It's a large hotel situated about 30 minutes walk from Costa Teguise on a coastal walkway. There are bus stops right outside. The rooms were clean, spacious with a lovely walk in shower & a large,south facing balcony. Maid service every day. The staff I found to be pleasant, hard working and well motivated. The evening meals were always interesting, varied and there was always something to enjoy. Despite being there during the October school break, we didn't find large queues for food and drinks and everything seemed quite well organized. I had read concerns from previous reviews prior to our arrival. The clientele was a mixture of couples and families and the hotel is ideal for those with youngsters. Would definitely stay again.


    DEĞERLENDIRME

    Round Indicators

    • kasım 18 2018
    • Cheshire, İngiltere
    • Çift

    Trek47781603249

    “Fantastic holiday”


    Excellent. Would recommend. I liked the spaciousness of all areas of the hote.we both liked going on the free shuttle bus to the beach and shops. For such a large hotel, it was still peaceful and romantic.loved the little house for the ferril cats,they were well looked after.


    DEĞERLENDIRME

    Round Indicators

    • kasım 18 2018
    • Carluke, İngiltere
    • Çift

    Iain M

    “Not a 4 Star Hotel”


    Booked through Jet 2 and arrived in the reception and everything looked nice in the foyer. Went to go up in the lift which was out of order so had to get lift at other side of hotel. We got out of the lift and you could see the halls were tired and delapidated. Entering the room we were horrified to see the condition. Poor cleanliness and smell with poor finishes, cracked sinks, dirt, mildew, plaster coming off the walls and general poor condition. Certainly not 4 star condition or quality. We complained to Jet2 and after 4 hours of waiting we were moved to another room which was a slight improvement but still did not meet our expectations. Decent selection of food available, just a shame that everything was all cold. Jet2 were unhelpful and wanted another £1000 to move us to another 4 star establishment when we had already paid £2100.Needless to say, won't be back.


    DEĞERLENDIRME

    Round Indicators

    • kasım 18 2018
    • Grantham, İngiltere
    • Aile

    Flyer34927373111

    “Brilliant”


    Hotel was absolutely wonderful & clean mix up at 1st with apartment but sorted out was Jet2 fault pool's were good the entertainment was brilliant for both adults & the little 1's the food was really nice would recommend going with another operator than Jet2holidays because with me needing special assistance that was a nightmare & paying for seats when you should not when you need special assistance to trying to getting thing's sorted was like we don't care we've had you're £3000 if it had not been for the nice receptionist Christina then myself 2 of my daughters & my grandson's holiday would have been ruined


    DEĞERLENDIRME

    Round Indicators

    • kasım 18 2018
    • Leicester, İngiltere
    • Aile

    joanneleon00

    “Lovely hotel and great staff! ”


    Good hotel, food is good the Chinese night especially! Would not recommend bringing small children this time of year as the pools are too cold. Shame it’s not closer to the centre as then it would be even better!


    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear customer, Thank you for choosing our hotel for your vacations. We are pleased to know that you enjoyed some parts of the hotel: staff, food, etc., even though we understand that this was not the best fit for your travel party, therefore we strongly encourage you for a future occasion to contact our call center from where our agents will be able to give you all the relevant information to make sure that you book the Barceló hotel that can make all your holiday wishes come true. Our best regards from sunny island of Lanzarote, Nancy Steinert Guest Experience Manager

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