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Interiores del hotel Occidental Lanzarote Playa
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Harita ve konum

Avda. del Mar S/N   35508 Costa Teguise , Lanzarote   España  


Places of Interest

13 km Arrecife-Lanzarote

0 m Cala del Ancla plajında

4,5 km Costa Teguise

4 km Costa Teguise Golf Club

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

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Occidental Lanzarote Playa

4.0/5 Round Indicators
| 4340 Görüşler

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

44% Complete

1926

Çok iyi

35% Complete

1519

Normal

14% Complete

628

Kötü

4% Complete

179

Çok kötü

2% Complete

88

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    paula c 08/23/2019 Aile

    “Excellent hotel”

    We stayed at this hotel for 2 weeks and got upgraded to a suite which was absolutely amazing, the best room we've had in any holiday we've been on. The food was lovely and there was a great choice every meal time and there was always something even for fussy eaters.Snack bar beside pool also good if you didn't want to eat in the restaurant. Staff very friendly, especially Beatriz who was always making sure we were OK, and Sam, who was part of the entertainment staff was funny and always having fun. Music around pool a little repetitive, but this is literally the only negative thing I can say about this hotel. One of the best family holidays we've had. Thank you so much The Boyle family 😁
    Round Indicators
    NorthStar07507250497 08/21/2019 Aile

    “Amazing Hotel”

    This hotel was amazing from arrival to departure. Every staff member we encountered was friendly and professional. The Animation team were fabulous. The restaurant had a fantastic selection of food, refreshed very regularly and the service in the restaurant was second to none. The facilities at the hotel are amazing too - with daytime entertainment for all ages to the tennis courts, paddle ball courts, beach volley ball court and mini golf to name but a few activities available all day. Would definitely recommend and definitely return.

    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear Guest, First and foremost, we would like to thank you for choosing our Occidental Lanzarote Playa hotel for your visit to Lanzarote and for recommending us to the travel community of TripAdvisor, this is undoubtedly the best reward for us all. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalised service and we lay high value on our personnel being guest orientated and welcoming at all times. We are thrilled you enjoyed the varied entertainment program organised by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards, Beatriz Macareno Guest Experience Manager

    Round Indicators
    rachmc312 Anglesey Adası, İngiltere. 08/20/2019 Aile

    “A fantastic family stay”

    We booked this last minute family holiday at thia hotel because of the sports facilities for my two teenage children and the beautiful big pool. The hotel and our stay was amazing - from the food, to the service and entertainment, we would highly recommend it! The only downside is the 45 minute walk into Costa Teguise - which isn't too much of a problem, because there is a free shuttle service during the day and the taxi fare is only around 4 Euros.

    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear Guest, Thank you for making our Occidental Lanzarote Playa your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates. Moreover, we thank you for your comment on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. On the other hand, we are thrilled you enjoyed the entertainment program organised by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Occidental Lanzarote Playa very soon. Kind regards, Beatriz Macareno Guest Experience Manager

    Round Indicators
    JackLangham 08/20/2019 Aile

    “Alexis Pastor”

    Absolutely amazing waiter, always smiling while he’s working even when he’s off cleaning tables alone. He’s the type of guy you want looking after customers. All of the staff were good but Alexis was by far the best!!! Thank you Alexis !

    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear Guest, Firstly, we would like to thank you for the review you shared following your recent visit to our Occidental Lanzarote Playa. There is nothing more satisfying than to know that you enjoyed your stay with us and that our team went above and beyond. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Once more, we thank you for sharing your experience with us and we look forward to serving you again soon. Kind regards, Beatriz Macareno Guest Experience Manager

    Round Indicators
    Kevannette 08/20/2019

    “Food was in abundance”

    Just returned from a family holiday with 2 boys aged 10 and nearly 12. The hotel was well looked after, lots of staff around ensuring that we had an enjoyable stay. What can I say about food! There were lots of it, all different types, even for the most fussiest of eaters. Breakfast, lunch and dinner, lots of things to choose from, various different themes on different days. Desserts were fantastic. Came home 1/2 stone heavier! Lots of cocktails enjoyed too. We really enjoyed the pool area, lovely surroundings. Lots of sun beds although people remained to “reserve” the beds early, with their towels, you could still find room. Entertainment was provided daily, some good some okay. Nice peaceful holiday. Rooms were adequate, we stayed in a family suite, beds really comfy. The youngest boy was initially sleeping on the bed settee, then the staff after 4 days came with a single bed for him, without us requesting this. We booked the grand tour of Lanzarote which we would recommend, the boys loved the fact that the island is volcanic. Timanfaya national park was a real experience, not to forget. Would recommend people to go to the Occidental Playa, and would book this hotel again.

    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear Guest, Thank you for making our Occidental Lanzarote Playa hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Lanzarote, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are happy to read that you enjoyed the resort and our service. At Occidental, we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We also would like to thank you for your highlight on the comfort of our beds because at Occidental, we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. On the other hand, we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your well-being whilst staying among us. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Beatriz Macareno Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • ağustos 23 2019
    • Aile

    paula c

    “Excellent hotel”


    We stayed at this hotel for 2 weeks and got upgraded to a suite which was absolutely amazing, the best room we've had in any holiday we've been on. The food was lovely and there was a great choice every meal time and there was always something even for fussy eaters.Snack bar beside pool also good if you didn't want to eat in the restaurant. Staff very friendly, especially Beatriz who was always making sure we were OK, and Sam, who was part of the entertainment staff was funny and always having fun. Music around pool a little repetitive, but this is literally the only negative thing I can say about this hotel. One of the best family holidays we've had. Thank you so much The Boyle family 😁


    DEĞERLENDIRME

    Round Indicators

    • ağustos 21 2019
    • Aile

    NorthStar07507250497

    “Amazing Hotel”


    This hotel was amazing from arrival to departure. Every staff member we encountered was friendly and professional. The Animation team were fabulous. The restaurant had a fantastic selection of food, refreshed very regularly and the service in the restaurant was second to none. The facilities at the hotel are amazing too - with daytime entertainment for all ages to the tennis courts, paddle ball courts, beach volley ball court and mini golf to name but a few activities available all day. Would definitely recommend and definitely return.


    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear Guest, First and foremost, we would like to thank you for choosing our Occidental Lanzarote Playa hotel for your visit to Lanzarote and for recommending us to the travel community of TripAdvisor, this is undoubtedly the best reward for us all. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalised service and we lay high value on our personnel being guest orientated and welcoming at all times. We are thrilled you enjoyed the varied entertainment program organised by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We hope to welcome you back to our hotel in the near future for yet another great stay. Kind Regards, Beatriz Macareno Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • ağustos 20 2019
    • Anglesey Adası, İngiltere
    • Aile

    rachmc312

    “A fantastic family stay”


    We booked this last minute family holiday at thia hotel because of the sports facilities for my two teenage children and the beautiful big pool. The hotel and our stay was amazing - from the food, to the service and entertainment, we would highly recommend it! The only downside is the 45 minute walk into Costa Teguise - which isn't too much of a problem, because there is a free shuttle service during the day and the taxi fare is only around 4 Euros.


    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear Guest, Thank you for making our Occidental Lanzarote Playa your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. It is good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates. Moreover, we thank you for your comment on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. On the other hand, we are thrilled you enjoyed the entertainment program organised by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Occidental Lanzarote Playa very soon. Kind regards, Beatriz Macareno Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • ağustos 20 2019
    • Aile

    JackLangham

    “Alexis Pastor”


    Absolutely amazing waiter, always smiling while he’s working even when he’s off cleaning tables alone. He’s the type of guy you want looking after customers. All of the staff were good but Alexis was by far the best!!! Thank you Alexis !


    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear Guest, Firstly, we would like to thank you for the review you shared following your recent visit to our Occidental Lanzarote Playa. There is nothing more satisfying than to know that you enjoyed your stay with us and that our team went above and beyond. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. Once more, we thank you for sharing your experience with us and we look forward to serving you again soon. Kind regards, Beatriz Macareno Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • ağustos 20 2019

    Kevannette

    “Food was in abundance”


    Just returned from a family holiday with 2 boys aged 10 and nearly 12. The hotel was well looked after, lots of staff around ensuring that we had an enjoyable stay. What can I say about food! There were lots of it, all different types, even for the most fussiest of eaters. Breakfast, lunch and dinner, lots of things to choose from, various different themes on different days. Desserts were fantastic. Came home 1/2 stone heavier! Lots of cocktails enjoyed too. We really enjoyed the pool area, lovely surroundings. Lots of sun beds although people remained to “reserve” the beds early, with their towels, you could still find room. Entertainment was provided daily, some good some okay. Nice peaceful holiday. Rooms were adequate, we stayed in a family suite, beds really comfy. The youngest boy was initially sleeping on the bed settee, then the staff after 4 days came with a single bed for him, without us requesting this. We booked the grand tour of Lanzarote which we would recommend, the boys loved the fact that the island is volcanic. Timanfaya national park was a real experience, not to forget. Would recommend people to go to the Occidental Playa, and would book this hotel again.


    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear Guest, Thank you for making our Occidental Lanzarote Playa hotel your choice hotel on this occasion and for your very kind recommendation to the travel community of Lanzarote, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are happy to read that you enjoyed the resort and our service. At Occidental, we know that meals are an important aspect of our guests' overall holiday experience in our hotels, this is why our team of Chefs prepare for each service a wide variety of delicacies to cater for all diet requirements and please the most demanding palates, we are therefore very pleased that we could satisfy yours. We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home. We also would like to thank you for your highlight on the comfort of our beds because at Occidental, we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. On the other hand, we thank you for pointing out the kindness and enthusiasm of our staff, their friendliness and helpfulness being our hotels’ main strength we will definitely congratulate them all on your behalf for their contribution to your well-being whilst staying among us. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Kind Regards, Beatriz Macareno Guest Experience Manager

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