Interiores del hotel Occidental Lanzarote Playa
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Harita ve konum

Avda. del Mar S/N   35508 Costa Teguise , Lanzarote   España  


Places of Interest

13 km Arrecife-Lanzarote

0 m Cala del Ancla plajında

4,5 km Costa Teguise

4 km Costa Teguise Golf Club

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Lanzarote Playa

4.0/5 Round Indicators
| 3584 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

45% Complete

1636

Çok iyi

34% Complete

1223

Normal

14% Complete

515

Kötü

3% Complete

143

Çok kötü

1% Complete

67

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Lynneherra Sunderland, İngiltere. 01/16/2019 Arkadaş kaçamakları

    “Nice Hotel”

    Came for a short 4 day break with my sister. The reception staff especially Beatrice infact were brilliant . Rooms very nice . Comfortable beds and pillows . Pool was nice . Entertainment finished at 10 every night . Drinks finished at 11 . They could maybe have more entertainment on after 10 as everyone was just sitting bored after that . Would defo recommend this hotel .
    Round Indicators
    Escape36905449953 West Midlands, İngiltere. 01/15/2019 Çift

    “Nice hotel”

    Nice comfortable hotel, staff were very friendly. Only the choice of food for british was poor but ok if you like chicken. Rooms were clean & beds comfortable, plenty of activities to do onsite. Would recommend this hotel.
    Round Indicators
    Freedom20219818668 01/15/2019 Yalnız seyahat

    “Very sasfied overall”

    Generally very impressed and would recommend to anyone. Very clean, spacious. Friendly, efficient, hardworking staff. A good 30-40 minute walk to town but there are free buses there. The reception staff didn't say that upon check in. No complaints about the hotel. If you like the sun on your balcony in the morning and most of the day, make sure you tell them that. On my third room I found the right side, to the right with your back to the reception desk.
    Round Indicators
    kerryetate Londra, İngiltere. 01/15/2019 Çift

    “I would really like to give three and a half!”

    Overall I had a good stay. however there were some definite niggles -Firstly I paid extra for a sea view however the room we were allocated was a view of a desalination plant and a very partial sea view at best. When I complained about this the response was surly and I was told that it was a view of the sea and they couldn’t move the plant - my point was that I would not have paid extra to view this and to not clarify that it was a partial view was not fair advertising. I did end up getting a room change however this was only because of another issue as it had taken us about an hour to check in as they couldn’t find our booking (which was quite stressful after a day of travel).You have to pay a 10 euro deposit for a pool towel (which I don’t mind) you then have to pay a Euro each time you want to exchange it for a clean one - I have never come accross this anywhere nevermind an all inclusive!Lastly, on the day you check out they cut of your all inclusive band and then offer you to extend it it in till you leave for an additional 10 Euro each - again I’ve never experienced this before and most hotels allow you to continue enjoying your all inc till you go. I guess they are within their rights to do this but it does leave a bad taste.As I said I did enjoy my holiday but I do think a few changes could have improved my experience.
    Round Indicators
    Dean B 01/15/2019 Çift

    “RIPPED OF BY HOTEL AS I PAID IN GBP WHEN I ARRIVED”

    Booked the hotel through Booking.com where i was quoted £1505.00 or 1670.00 euros. I was asked by reception when i arrived whether i would like to pay in GBP or Euros i opted for GBP not knowing by paying in GBP i would in fact be charged £1660.00 in total. The hotel had charged me 10% more for paying in GBP i have tried to get reimbursed but the hotel will not refund the overcharge. I have also contacted Booking.com as on the booking i was told i would be charged in Euros when i arrived at the hotel, but still no luck with the refund. This spoilt the break a little bit,as this is a nice hotel.

    DEĞERLENDIRME

    Round Indicators

    • ocak 16 2019
    • Sunderland, İngiltere
    • Arkadaş kaçamakları

    Lynneherra

    “Nice Hotel”


    Came for a short 4 day break with my sister. The reception staff especially Beatrice infact were brilliant . Rooms very nice . Comfortable beds and pillows . Pool was nice . Entertainment finished at 10 every night . Drinks finished at 11 . They could maybe have more entertainment on after 10 as everyone was just sitting bored after that . Would defo recommend this hotel .


    DEĞERLENDIRME

    Round Indicators

    • ocak 15 2019
    • West Midlands, İngiltere
    • Çift

    Escape36905449953

    “Nice hotel”


    Nice comfortable hotel, staff were very friendly. Only the choice of food for british was poor but ok if you like chicken. Rooms were clean & beds comfortable, plenty of activities to do onsite. Would recommend this hotel.


    DEĞERLENDIRME

    Round Indicators

    • ocak 15 2019
    • Yalnız seyahat

    Freedom20219818668

    “Very sasfied overall”


    Generally very impressed and would recommend to anyone. Very clean, spacious. Friendly, efficient, hardworking staff. A good 30-40 minute walk to town but there are free buses there. The reception staff didn't say that upon check in. No complaints about the hotel. If you like the sun on your balcony in the morning and most of the day, make sure you tell them that. On my third room I found the right side, to the right with your back to the reception desk.


    DEĞERLENDIRME

    Round Indicators

    • ocak 15 2019
    • Londra, İngiltere
    • Çift

    kerryetate

    “I would really like to give three and a half!”


    Overall I had a good stay. however there were some definite niggles -Firstly I paid extra for a sea view however the room we were allocated was a view of a desalination plant and a very partial sea view at best. When I complained about this the response was surly and I was told that it was a view of the sea and they couldn’t move the plant - my point was that I would not have paid extra to view this and to not clarify that it was a partial view was not fair advertising. I did end up getting a room change however this was only because of another issue as it had taken us about an hour to check in as they couldn’t find our booking (which was quite stressful after a day of travel).You have to pay a 10 euro deposit for a pool towel (which I don’t mind) you then have to pay a Euro each time you want to exchange it for a clean one - I have never come accross this anywhere nevermind an all inclusive!Lastly, on the day you check out they cut of your all inclusive band and then offer you to extend it it in till you leave for an additional 10 Euro each - again I’ve never experienced this before and most hotels allow you to continue enjoying your all inc till you go. I guess they are within their rights to do this but it does leave a bad taste.As I said I did enjoy my holiday but I do think a few changes could have improved my experience.


    DEĞERLENDIRME

    Round Indicators

    • ocak 15 2019
    • Çift

    Dean B

    “RIPPED OF BY HOTEL AS I PAID IN GBP WHEN I ARRIVED”


    Booked the hotel through Booking.com where i was quoted £1505.00 or 1670.00 euros. I was asked by reception when i arrived whether i would like to pay in GBP or Euros i opted for GBP not knowing by paying in GBP i would in fact be charged £1660.00 in total. The hotel had charged me 10% more for paying in GBP i have tried to get reimbursed but the hotel will not refund the overcharge. I have also contacted Booking.com as on the booking i was told i would be charged in Euros when i arrived at the hotel, but still no luck with the refund. This spoilt the break a little bit,as this is a nice hotel.


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