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Barceló Hotel Interiors  Castellana Norte
Premios y Reconocimientos

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Harita ve konum

Avenida de Manoteras, 20   28050 Madrid ,   España  


Places of Interest

14 km Madrid-Barajas Adolfo Suárez Havalimanı

160 m 150 + 174 numaralı otobüs hatları

500 m Virgen del Cortijo Metro İstasyonu

500 m Fuente de la Mora RENFE Tren İstasyonu (havalimanına 7 dakika)

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Castellana Norte

4.5/5 Round Indicators
| 1287 Görüşler

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Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    alparcsabadudas 10/14/2019 İş

    “Workshop Madrid”

    A pleasant stay at the hotel, services provided were of good quality, I would definitely recommend to other colleagues/friends to plan their stay in Madrid to this hotel, the only thing that I think can be improved is the communication with clients in other languages then Spanish for an easier understanding and smoother passing of information.

    Deputy Manager Félix L - Occidental Castellana Norte, bu yorumu yanıtladı
     Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. At Barceló Hotel Group we strive to deliver an excellent service to our international clientele, therefore we always ensure that on every shift we have réceptionists and other staff able to communicate with all main nationalities represented by our guests, nevertheless we thank you for your constructive remark and will make sure to share your review with our head of departments for improvement. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Occidental Castellana Norte Hotel very soon. Best wishes, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    Round Indicators
    mwall167 10/06/2019 İş

    “Very good hotel with excellent service”

    I use this hotel regularly as my Madrid office is nearby , location is good for me but may not suit everyone . Clean , professional and with excellent service, including saving points towards treats if you do not have your room thoroughly cleaned everyday - I like this feature and it is voluntary . My only down side for a hotel for business is a lack of gym .

    Director General Félix L - Occidental Castellana Norte, bu yorumu yanıtladı
     Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kind regards, Félix López Pérez General Manager #BarceloStories @barcelohotelsresorts

    Round Indicators
    Memoriesme Branford, Connecticut. 08/31/2019

    “I stayed here 2nts. The staff was amazing so helpful..”

    I definitely would stay here again very clean & Buffett was very great on the premises .. The staff was friendly and helpful.. outside area is nice to sit for wine & app.’s.. cappuccino was fantastic.. The hotel area is surrounding is up & coming lots of new stores restaurants but it is by commercial business great part bus stop is outside hotel.. taxi service is right in front.. Safe for a single woman traveling on vacation

    Director General Félix L - Occidental Castellana Norte, bu yorumu yanıtladı
     Dear guest, We would like to express our gratitude for the comments you made about your recent visit. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours faithfully, Félix López Pérez General Manager #BarceloStories @barcelohotelsresorts

    Round Indicators
    David S Raleigh. 07/08/2019 İş

    “Good value and convenient to area”

    I stayed here for 5 nights on a business trip. While it's not luxurious, lacks a pool and gym...otherwise a very friendly staff, good breakfast, and short walk to metro station. I found the room to be clean, quiet, and functional. No frills but an amenable staff.

    Director General Félix L - Occidental Castellana Norte, bu yorumu yanıtladı
     Dear David, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kind regards, Félix López Pérez General Manager

    Round Indicators
    JordiTakeda 07/03/2019 Aile

    “Short weekend stay”

    Air conditioning rather bad; the girls at front desk really useful but reception was really crowded attending a group of tourists. The decoration was good a normal 4 star hotel; not the best in Madrid

    Director General Félix L - Occidental Castellana Norte, bu yorumu yanıtladı
     Dear Jordi, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We are very sorry to hear that you experienced some issue with our bedroom A/C. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Yours faithfully, Félix López Pérez General Manager

    DEĞERLENDIRME

    Round Indicators

    • ekim 14 2019
    • İş

    alparcsabadudas

    “Workshop Madrid”


    A pleasant stay at the hotel, services provided were of good quality, I would definitely recommend to other colleagues/friends to plan their stay in Madrid to this hotel, the only thing that I think can be improved is the communication with clients in other languages then Spanish for an easier understanding and smoother passing of information.


    Deputy Manager Félix L - Occidental Castellana Norte, bu yorumu yanıtladı
    Dear Guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. At Barceló Hotel Group we strive to deliver an excellent service to our international clientele, therefore we always ensure that on every shift we have réceptionists and other staff able to communicate with all main nationalities represented by our guests, nevertheless we thank you for your constructive remark and will make sure to share your review with our head of departments for improvement. Thank you again for your great feedback, and we hope to welcome you back again for another stay here in Occidental Castellana Norte Hotel very soon. Best wishes, Marina Solanas Montero Deputy Manager #BarceloStories @barcelohotelsresorts

    DEĞERLENDIRME

    Round Indicators

    • ekim 6 2019
    • İş

    mwall167

    “Very good hotel with excellent service”


    I use this hotel regularly as my Madrid office is nearby , location is good for me but may not suit everyone . Clean , professional and with excellent service, including saving points towards treats if you do not have your room thoroughly cleaned everyday - I like this feature and it is voluntary . My only down side for a hotel for business is a lack of gym .


    Director General Félix L - Occidental Castellana Norte, bu yorumu yanıtladı
    Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kind regards, Félix López Pérez General Manager #BarceloStories @barcelohotelsresorts

    DEĞERLENDIRME

    Round Indicators

    • ağustos 31 2019
    • Branford, Connecticut

    Memoriesme

    “I stayed here 2nts. The staff was amazing so helpful..”


    I definitely would stay here again very clean & Buffett was very great on the premises .. The staff was friendly and helpful.. outside area is nice to sit for wine & app.’s.. cappuccino was fantastic.. The hotel area is surrounding is up & coming lots of new stores restaurants but it is by commercial business great part bus stop is outside hotel.. taxi service is right in front.. Safe for a single woman traveling on vacation


    Director General Félix L - Occidental Castellana Norte, bu yorumu yanıtladı
    Dear guest, We would like to express our gratitude for the comments you made about your recent visit. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours faithfully, Félix López Pérez General Manager #BarceloStories @barcelohotelsresorts

    DEĞERLENDIRME

    Round Indicators

    • temmuz 8 2019
    • Raleigh
    • İş

    David S

    “Good value and convenient to area”


    I stayed here for 5 nights on a business trip. While it's not luxurious, lacks a pool and gym...otherwise a very friendly staff, good breakfast, and short walk to metro station. I found the room to be clean, quiet, and functional. No frills but an amenable staff.


    Director General Félix L - Occidental Castellana Norte, bu yorumu yanıtladı
    Dear David, We truly appreciate your comments. Guest feedback is very important to us because it is the best way to know how we should focus our efforts for continuous improvement. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Kind regards, Félix López Pérez General Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 3 2019
    • Aile

    JordiTakeda

    “Short weekend stay”


    Air conditioning rather bad; the girls at front desk really useful but reception was really crowded attending a group of tourists. The decoration was good a normal 4 star hotel; not the best in Madrid


    Director General Félix L - Occidental Castellana Norte, bu yorumu yanıtladı
    Dear Jordi, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We are very sorry to hear that you experienced some issue with our bedroom A/C. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Yours faithfully, Félix López Pérez General Manager

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