Facilities at the Occidental Madrid Este hotel
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Julian Camarillo, 19-21   28037 Madrid ,   España  


Places of Interest

8 km Madrid-Barajas Adolfo Suárez Havalimanı

9 km IFEMA Fuar Merkezi

7 km El Prado + Thyssen + Reina Sofía Müzeleri

9 km Olivar de la Hinojosa Golf Sahası

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Occidental Madrid Este

4.5/5 Round Indicators
| 888 Görüşler

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Filtreleme kriteri

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    Round Indicators
    Jaana K Kempele, Finland. 10/14/2018 İş

    “Nice hotel, poor service”

    I stayed in this hotel for 3 days due to the exhibition business trip. The room was nice, clean and very quiet. The breakfast was nice and there were quite many options to choose, positive experience. There were quite many nice restaurants and supermarkets nearby so the location is suberb. However, the service in the reception was very poor. My colleague cancelled one night about 2 weeks before arrival and the cancellation and modifications were free of charge. During the check-in the receptionist welcommed her for 2 nights but in the check-out they charged for 3 nights! The refused to return one night fee (about 300 Euros) and mentioned that the cancellation is about 500 Euros...which was actually free of charge that was mentioned in the reservation document. The rooms were booked via Hotels.com and they tried to solve the issue with the hotel without success. Hotels.com then returned the one night fee. Thank you for the very good service, hotels.com! The reception was also very crowded during the check-out time but there was only one person working!! The check-out time was therefore about 30 minutes! Be carefull and check the invoice carefully!!
    Round Indicators
    MAB430 Budapeşte, Macaristan. 10/10/2018 İş

    “Nice business hotel”

    The location and set-up of this hotel make it mainly a business-oriented hotel - for that it's good. Rooms are clean, relatively modern, common areas decent, breakfast is okay. Service was great, everyone very nice, helpful etc.. Also near airport - took approx 10 mins max via taxi.

    Director General Félix L - Occidental Madrid Este, bu yorumu yanıtladı
     Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Félix López Pérez General Manager #myBarceló @barcelohoteles

    Round Indicators
    rogersje1428 Baltimore, Maryland. 10/09/2018 Çift

    “Nice for business and pleasure”

    Excellent hotel. My wife and I were there for business and pleasure. Clean property, and the front desk staff was great. Did not try the food nor the work out area but did have coffee was excellent. Like the light refreshments.

    Director General Félix L - Occidental Madrid Este, bu yorumu yanıtladı
     Dear Roger and wife, We really appreciate your comments. Tahnk your for sahring your experiencie. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours faithfully, Félix López Pérez General Manager #myBarceló @barcelohoteles

    Round Indicators
    Lisa R 10/08/2018 İş

    “Business and Pleasure ”

    Just returned from a magnificent stay at this hotel. The staff were super friendly and helpful and they kept our room very fresh smelling and clean. The hotel has a nice scent to it when you walk in. Comfortable bed and pillows, and I loved loved loved spending time in the Pharo jet shower every day in our bathroom. Great location close to shopping and walking distance to metro. No need for a car. Stayed six nights.

    Director General Félix L - Occidental Madrid Este, bu yorumu yanıtladı
     Dear Lis, Thank you for sharing your feedback on your recent business experience among us. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Félix López Pérez General Manager #myBarceló @barcelohoteles

    Round Indicators
    gates708119 10/08/2018 İş

    “Budget friendly and pretty nice hotel”

    Everything was really nice in the hotel.You need to take bus or metro for city center but it was not a long way. Rooms were very comfortable (especially the giantic bed). They may improve the breakfast quality and the cleaning for the glasses. Overall, I recommend it.

    Director General Félix L - Occidental Madrid Este, bu yorumu yanıtladı
     Dear guest, Thank you for reviewing your recent stay in our Occidental Madrid Este hotel. We are glad to read that you really enjoyed our good location to visit the best places in Madrid. We also would like to thank you for your highlight on the comfort of our beds because at Barceló Hotel Group we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Félix López Pérez General Manager #myBarceló @barcelohoteles

    DEĞERLENDIRME

    Round Indicators

    • ekim 14 2018
    • Kempele, Finland
    • İş

    Jaana K

    “Nice hotel, poor service”


    I stayed in this hotel for 3 days due to the exhibition business trip. The room was nice, clean and very quiet. The breakfast was nice and there were quite many options to choose, positive experience. There were quite many nice restaurants and supermarkets nearby so the location is suberb. However, the service in the reception was very poor. My colleague cancelled one night about 2 weeks before arrival and the cancellation and modifications were free of charge. During the check-in the receptionist welcommed her for 2 nights but in the check-out they charged for 3 nights! The refused to return one night fee (about 300 Euros) and mentioned that the cancellation is about 500 Euros...which was actually free of charge that was mentioned in the reservation document. The rooms were booked via Hotels.com and they tried to solve the issue with the hotel without success. Hotels.com then returned the one night fee. Thank you for the very good service, hotels.com! The reception was also very crowded during the check-out time but there was only one person working!! The check-out time was therefore about 30 minutes! Be carefull and check the invoice carefully!!


    DEĞERLENDIRME

    Round Indicators

    • ekim 10 2018
    • Budapeşte, Macaristan
    • İş

    MAB430

    “Nice business hotel”


    The location and set-up of this hotel make it mainly a business-oriented hotel - for that it's good. Rooms are clean, relatively modern, common areas decent, breakfast is okay. Service was great, everyone very nice, helpful etc.. Also near airport - took approx 10 mins max via taxi.


    Director General Félix L - Occidental Madrid Este, bu yorumu yanıtladı
    Dear guest, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards, Félix López Pérez General Manager #myBarceló @barcelohoteles

    DEĞERLENDIRME

    Round Indicators

    • ekim 9 2018
    • Baltimore, Maryland
    • Çift

    rogersje1428

    “Nice for business and pleasure”


    Excellent hotel. My wife and I were there for business and pleasure. Clean property, and the front desk staff was great. Did not try the food nor the work out area but did have coffee was excellent. Like the light refreshments.


    Director General Félix L - Occidental Madrid Este, bu yorumu yanıtladı
    Dear Roger and wife, We really appreciate your comments. Tahnk your for sahring your experiencie. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Yours faithfully, Félix López Pérez General Manager #myBarceló @barcelohoteles

    DEĞERLENDIRME

    Round Indicators

    • ekim 8 2018
    • İş

    Lisa R

    “Business and Pleasure ”


    Just returned from a magnificent stay at this hotel. The staff were super friendly and helpful and they kept our room very fresh smelling and clean. The hotel has a nice scent to it when you walk in. Comfortable bed and pillows, and I loved loved loved spending time in the Pharo jet shower every day in our bathroom. Great location close to shopping and walking distance to metro. No need for a car. Stayed six nights.


    Director General Félix L - Occidental Madrid Este, bu yorumu yanıtladı
    Dear Lis, Thank you for sharing your feedback on your recent business experience among us. Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Félix López Pérez General Manager #myBarceló @barcelohoteles

    DEĞERLENDIRME

    Round Indicators

    • ekim 8 2018
    • İş

    gates708119

    “Budget friendly and pretty nice hotel”


    Everything was really nice in the hotel.You need to take bus or metro for city center but it was not a long way. Rooms were very comfortable (especially the giantic bed). They may improve the breakfast quality and the cleaning for the glasses. Overall, I recommend it.


    Director General Félix L - Occidental Madrid Este, bu yorumu yanıtladı
    Dear guest, Thank you for reviewing your recent stay in our Occidental Madrid Este hotel. We are glad to read that you really enjoyed our good location to visit the best places in Madrid. We also would like to thank you for your highlight on the comfort of our beds because at Barceló Hotel Group we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Félix López Pérez General Manager #myBarceló @barcelohoteles

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    Tamamlayıcı ve/veya ilave hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Bir indirim kodu, özel bir indirim** (pek çok odayı kapsayan, senior, Y kuşağı, kalabalık aile ve benzeri durumlara uygulanan indirimler) ve my Barceló üyesi olmakla elde edilen indirim arasındaki bileşim mümkün olacak şekilde, toplam maksimum indirim miktarı, Latin Amerika'daki otellerin fiyatı üzerinden maksimum %25, Avrupa ve Akdeniz'deki otellerin fiyatı üzerinden maksimum %20 olacaktır. 

    *Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    **İndirim kodunun uygulanması, otele varış anında geçerli değildir, yani yalnızca rezervasyonun gerçekleştirilmesi anında indirim geçerli olacaktır. 

    **Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda, otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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    Barcelo.com dışında daha iyi bir fiyat bulursanız, o fiyatın aynısını uyguluyoruz.

    Rezervasyonunuz sonrasında Barcelo.com’da daha iyi bir fiyat bulmanız durumunda da düşük fiyatı geçerli sayıyoruz.

    Ayrıca %10’a varan ek indirim sunuyoruz. Buradan daha fazla bilgi edinebilirsiniz