Barceló Hotel Reception  Aran Blu
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Lungomare Duca degli Abruzzi, 72   00121 Lido di Ostia, Roma ,   Italia  


Places of Interest

10 km Roma-Fiumicino Havalimanı

6,8 km Ostia Antica

300 m Liman

500m Lido di Ostia Plajı

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Occidental Aran Blu

3.5/5 Round Indicators
| 699 Görüşler

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Temizlik

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Hizmet


Mükemmel

28% Complete

200

Çok iyi

34% Complete

243

Normal

19% Complete

136

Kötü

7% Complete

55

Çok kötü

9% Complete

65

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    FraudedByOccidental Fairhaven, Massachusetts. 09/18/2018 İş

    “Beware of being swindled by this hotel.”

    In making the reservation, I used the hotel reservation website to reserve a transfer (taxi) to the airport. This was 45 euro and according to the website covered the cost of being dropped off at the airport by a taxi/car. When the taxi dropped me off, he informed me that I had to pay 50 euro (!!!). I was double charged both by the taxi and the hotel. I called the hotel who informed me that they had made a mistake and would be refunding me 45 euro for reservation of that transfer. However, it has been almost two days and I have not been refunded. I was also charged an additional 12 euro fee for me telling the desk what time the taxi I reserved should pick me up. I have been swindled out of 45 + 12 (67 euro) by this hotel. That is almost the price of a room. Beware of this hotel.

    General Manager Enrique A - Occidental Aran Blu, bu yorumu yanıtladı
     Dear Guest, Although we sincerely regret your disappointment with your stay in our Occidental Aran Blu Hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We already informed the reservation department about the problem with the refund. Please note that as it depends on the bank, it maybe requests between 10-15 working days to be back in your account. For further information, we sujest you to contact our reservation department from Monday until Friday. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best Regards, The Hotel Management Occidental Aran Blu

    Round Indicators
    shameek_12 09/13/2018 Çift

    “Top Quality Hotel, Highly Recommended”

    Cant say enough, but please do consider this hotel if you want to travel to rome, very easy to get to rome central from this hotel, you are guaranteed a beautiful view and an amazing stay, and what better than to pick this hotel

    General Manager Enrique A - Occidental Aran Blu, bu yorumu yanıtladı
     Dear shameek_12, First, we would like to thank you for trusting our hotel Occidental Aran Blu and for taking the time to share your experience with us. Thank you very much for giving us all this positive feedback about the hotel. We will forward them to our entire team. We appreciate your opinions and we hope to see you again in Occidental Aran Blu during your next visit to Rome. Best Regards, The Hotel Management Occidental Aran Blu

    Round Indicators
    Destination773865 09/08/2018 Aile

    “Disappointing”

    Make repairs on the facility, make the pictures on-line match the reality, upgrade the appearance and cleanliness of the rooms.Work on communication between Receptionists to avoid dropped responsibilities.

    General Manager Enrique A - Occidental Aran Blu, bu yorumu yanıtladı
     Dear Guest, We appreciate your comments and take note of your opinion, being without a doubt the best way for us to improve.We are sincerely sorry to read your dissatisfaction with the cleaning, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Ostia. Best Regards, The Hotel Management Occidental Aran Blu

    Round Indicators
    MuhammadDudha Dewsbury, İngiltere. 08/29/2018 Yalnız seyahat

    “Last Day in Italy ”

    Contrary to some negative reviews I was hesitant arriving at the joehl after booking. Hotel lobby was nothing compared to any negative reviews, with welcoming staff who have been acknowledged for their friendliness and helpfulness. Rooms were decent for a day or two stay, ideally facing the sea view would be better. My booking was facing the residential area, however, the balcony was spacious with a set of chairs and a table. Room was clean with adequate hotel amenities with ample of towels provided. Location is opposite the beach with plenty of local restaurants on the corniche, with various public transportation available.

    General Manager Enrique A - Occidental Aran Blu, bu yorumu yanıtladı
     Dear MuhammadDudha, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We would like to thank you very much for giving us all this positive feedback about the hotel. We will forward them to our entire team. We appreciate your opinions and we hope to see you again in Occidental Aran Blu during your next visit to Rome. Best Regards, The Hotel Management Occidental Aran Blu

    Round Indicators
    skuzgun İstanbul, Türkiye. 04/20/2016 Yalnız seyahat

    “Dehşet!!!”

    Yurt dışındaki otellerde malesef ülkemizdeki konfor yok ama iyi bir otel olarak düşünüp gittiğim otel tam bir felaket çıktı. Oda pisti 2. Gün böcek olduğundan odada odamı değiştirmek istedim yardım ettiler değiştirdiğim odanın diğerinden farkı yoktu pislik açısından en azından böcek yoktu.akşam yiyecek birşeyler istedim malesef yemek çıkmıyormuş. Yani bir daha asla tercih etmeyeceğim bir otel

    General Manager BarceloManagement - Occidental Aran Blu, bu yorumu yanıtladı
     Sayın Müşteri, görüşleriniz için çok teşekkür ederim. Biz hizmet ve tesislerin iyileştirilmesi tutmak için dikkate alacak. Ostia en iyi bakmak. Juan Carlos Reina Genel Müdür

    DEĞERLENDIRME

    Round Indicators

    • eylül 18 2018
    • Fairhaven, Massachusetts
    • İş

    FraudedByOccidental

    “Beware of being swindled by this hotel.”


    In making the reservation, I used the hotel reservation website to reserve a transfer (taxi) to the airport. This was 45 euro and according to the website covered the cost of being dropped off at the airport by a taxi/car. When the taxi dropped me off, he informed me that I had to pay 50 euro (!!!). I was double charged both by the taxi and the hotel. I called the hotel who informed me that they had made a mistake and would be refunding me 45 euro for reservation of that transfer. However, it has been almost two days and I have not been refunded. I was also charged an additional 12 euro fee for me telling the desk what time the taxi I reserved should pick me up. I have been swindled out of 45 + 12 (67 euro) by this hotel. That is almost the price of a room. Beware of this hotel.


    General Manager Enrique A - Occidental Aran Blu, bu yorumu yanıtladı
    Dear Guest, Although we sincerely regret your disappointment with your stay in our Occidental Aran Blu Hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. We already informed the reservation department about the problem with the refund. Please note that as it depends on the bank, it maybe requests between 10-15 working days to be back in your account. For further information, we sujest you to contact our reservation department from Monday until Friday. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best Regards, The Hotel Management Occidental Aran Blu

    DEĞERLENDIRME

    Round Indicators

    • eylül 13 2018
    • Çift

    shameek_12

    “Top Quality Hotel, Highly Recommended”


    Cant say enough, but please do consider this hotel if you want to travel to rome, very easy to get to rome central from this hotel, you are guaranteed a beautiful view and an amazing stay, and what better than to pick this hotel


    General Manager Enrique A - Occidental Aran Blu, bu yorumu yanıtladı
    Dear shameek_12, First, we would like to thank you for trusting our hotel Occidental Aran Blu and for taking the time to share your experience with us. Thank you very much for giving us all this positive feedback about the hotel. We will forward them to our entire team. We appreciate your opinions and we hope to see you again in Occidental Aran Blu during your next visit to Rome. Best Regards, The Hotel Management Occidental Aran Blu

    DEĞERLENDIRME

    Round Indicators

    • eylül 8 2018
    • Aile

    Destination773865

    “Disappointing”


    Make repairs on the facility, make the pictures on-line match the reality, upgrade the appearance and cleanliness of the rooms.Work on communication between Receptionists to avoid dropped responsibilities.


    General Manager Enrique A - Occidental Aran Blu, bu yorumu yanıtladı
    Dear Guest, We appreciate your comments and take note of your opinion, being without a doubt the best way for us to improve.We are sincerely sorry to read your dissatisfaction with the cleaning, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Ostia. Best Regards, The Hotel Management Occidental Aran Blu

    DEĞERLENDIRME

    Round Indicators

    • ağustos 29 2018
    • Dewsbury, İngiltere
    • Yalnız seyahat

    MuhammadDudha

    “Last Day in Italy ”


    Contrary to some negative reviews I was hesitant arriving at the joehl after booking. Hotel lobby was nothing compared to any negative reviews, with welcoming staff who have been acknowledged for their friendliness and helpfulness. Rooms were decent for a day or two stay, ideally facing the sea view would be better. My booking was facing the residential area, however, the balcony was spacious with a set of chairs and a table. Room was clean with adequate hotel amenities with ample of towels provided. Location is opposite the beach with plenty of local restaurants on the corniche, with various public transportation available.


    General Manager Enrique A - Occidental Aran Blu, bu yorumu yanıtladı
    Dear MuhammadDudha, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We would like to thank you very much for giving us all this positive feedback about the hotel. We will forward them to our entire team. We appreciate your opinions and we hope to see you again in Occidental Aran Blu during your next visit to Rome. Best Regards, The Hotel Management Occidental Aran Blu

    DEĞERLENDIRME

    Round Indicators

    • nisan 20 2016
    • İstanbul, Türkiye
    • Yalnız seyahat

    skuzgun

    “Dehşet!!!”


    Yurt dışındaki otellerde malesef ülkemizdeki konfor yok ama iyi bir otel olarak düşünüp gittiğim otel tam bir felaket çıktı. Oda pisti 2. Gün böcek olduğundan odada odamı değiştirmek istedim yardım ettiler değiştirdiğim odanın diğerinden farkı yoktu pislik açısından en azından böcek yoktu.akşam yiyecek birşeyler istedim malesef yemek çıkmıyormuş. Yani bir daha asla tercih etmeyeceğim bir otel


    General Manager BarceloManagement - Occidental Aran Blu, bu yorumu yanıtladı
    Sayın Müşteri, görüşleriniz için çok teşekkür ederim. Biz hizmet ve tesislerin iyileştirilmesi tutmak için dikkate alacak. Ostia en iyi bakmak. Juan Carlos Reina Genel Müdür

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    İndirim* veya promosyon kodu ("promo kodu" olarak da belirir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde bu rezervasyona ilgili indirim uygulanacaktır. Giriş yapıldıktan sonra rezervasyon işleminin 1. adımında gösterilen fiyatlar zaten uygulanmış olan indirimi içermektedir. 

    Tamamlayıcı ve/veya ilave hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Bir indirim kodu, özel bir indirim** (pek çok odayı kapsayan, senior, Y kuşağı, kalabalık aile ve benzeri durumlara uygulanan indirimler) ve my Barceló üyesi olmakla elde edilen indirim arasındaki bileşim mümkün olacak şekilde, toplam maksimum indirim miktarı, Latin Amerika'daki otellerin fiyatı üzerinden maksimum %25, Avrupa ve Akdeniz'deki otellerin fiyatı üzerinden maksimum %20 olacaktır. 

    *Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    **İndirim kodunun uygulanması, otele varış anında geçerli değildir, yani yalnızca rezervasyonun gerçekleştirilmesi anında indirim geçerli olacaktır. 

    **Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda, otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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    Barcelo.com dışında daha iyi bir fiyat bulursanız, o fiyatın aynısını uyguluyoruz.

    Rezervasyonunuz sonrasında Barcelo.com’da daha iyi bir fiyat bulmanız durumunda da düşük fiyatı geçerli sayıyoruz.

    Ayrıca %10’a varan ek indirim sunuyoruz. Buradan daha fazla bilgi edinebilirsiniz