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Hotel Pool  Occidental Grand Nuevo Vallarta Resort
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Harita ve konum

Paseo de Los Cocoteros 18 Villa 8 Fracc. Náutico Turístico   63732 Nuevo Vallarta , Nayarit   México  


Places of Interest

11,5 km Licenciado Gustavo Díaz Ordaz Uluslararası Havalimanı

100 m Plaj

Premios y Reconocimientos

Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Nuevo Vallarta

4.5/5 Round Indicators
| 6097 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


Yorumlar

Mükemmel

55% Complete

3388

Çok iyi

28% Complete

1738

Normal

8% Complete

539

Kötü

3% Complete

240

Çok kötü

3% Complete

193

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    chrissyw66 Vancouver, Kanada. 02/24/2020 Aile

    “Great Resort”

    Just came back from a week with family and friends. The resort is very clean and the beach is beautiful. The highlights were the wonderful staff and the food was wonderful. The negatives: construction! Our room was right beside it and it would start at 7:30 am until 8pm. You could not sleep in or have a nap if you wanted to. We got used to it but they should have given a discount or thrown in a couple of massages or something for the huge inconvenience for the people on the south side of the resort that had to be next to it. We had now warning that there would be construction noise all day. My view was of a construction site but I didn’t hang out in my room at all this trip so it made no difference to me. No balcony’s unless you were in the first floor. The staff were so happy and the service was exceptional. I’ve stayed in a lot of resorts and the staff were the best I’ve encountered ever and it really made up for the construction! A big shout out to the concierge Gabriel and the also to Luis, David, Rene and Ulisis. The bellman were also just fantastic. The staff and the beach are 5 star! We had a wonderful time and I would return to this resort after the construction is finished.
    Round Indicators
    ASHLEEEEEEEEEEEEEEEE Steinbach, Kanada. 02/24/2020

    “The staff is phenomenal”

    Beautiful, well kept property. THE STAFF is amazing! Shout out to---------->>> ERICK CERNA who always makes you feel like you are part of the family, always looks for you during the day and is mindful and super thoughtfu to check on you and take care of you. hard worker! LUIS ROBLES is the man at the bar, super kind and on the ball. FERNANDO GARCIA at the pool, super kind hard worer. JORGE that runs the entertainmet- no one cleans glasses like Jorge; always kind and willing to hear your feedback with a smile! I cannot say enough about the wonderful staff here; you really feel like you are at home and safe and welcome! Cant wait to come back again! I would say my only critique is a different variety at the buffet from day to day. Also the Japanese sitdown is unreal good!! all of the staff at the japanese restaurant are amazing!! thank you!!
    Round Indicators
    abbalish Columbus. 02/24/2020

    “Wonderful hotel”

    Recently traveled here for 5 nights with my husband and 4 year old, booked through Costco. We loved it! We were in a room on the 3rd floor and we did actually have a small balcony - we had no issues with construction noise or music in our room, although we did travel with a white noise machine. The grounds of the hotel are very well-maintained - I saw employees constantly cleaning and touching up the landscaping. The falconer was so cool - I have never seen that at a resort before. The pool area had plenty of comfortable lounge chairs and the water always felt great. The entertainment staff did a great job with all of the activities throughout the day, and the bartenders and wait staff at the pool were excellent. The beach was the best by far of the several properties we have stayed at - wide, soft sand, shallow waters for wading, and lots of waves but not strong ones that knock you over. The beach also provides killer views of the sunset every night. We only ate at the buffet and the Mariachi grill, but I thought the food was very good with a wide variety so we did not get sick of it. My daughter LOVED the kids club with Jessica - she barely wanted to hang out with my husband and me! My only complaints are pretty minor - I do feel that free Wifi should be provided, and the AC in our room could definitely have been better. My whole family had a great time and we definitely hope to return.
    Round Indicators
    Mattydbc 02/23/2020

    “Disclose the renovation!”

    This was our second stay here and we are extremely frustrated and disappointed with our stay as Royal level guests. The hotel is under construction and it is impossible to sleep in the room between 6am -9pm due to concrete cutting, jack hammering and other loud construction noises. The pool has a great view of the new hotel addition and was ruined by the same sounds that fill the rooms. The hotel is adding 100 new rooms, 0 new restaurants and 0 new pools. This will make the hotel over populated when completed.
    Round Indicators
    51mickeld 02/23/2020 Arkadaş kaçamakları

    “Luis Robles is the best”

    Hanging out by the pool is amazing when Luis Robles is your server. He took care of us every single day we were by the pool! He was kind, professional, helpful and courteous! If every resort had more employees like Luis, very vacation in Mexico would be perfection.

    DEĞERLENDIRME

    Round Indicators

    • şubat 24 2020
    • Vancouver, Kanada
    • Aile

    chrissyw66

    “Great Resort”


    Just came back from a week with family and friends. The resort is very clean and the beach is beautiful. The highlights were the wonderful staff and the food was wonderful. The negatives: construction! Our room was right beside it and it would start at 7:30 am until 8pm. You could not sleep in or have a nap if you wanted to. We got used to it but they should have given a discount or thrown in a couple of massages or something for the huge inconvenience for the people on the south side of the resort that had to be next to it. We had now warning that there would be construction noise all day. My view was of a construction site but I didn’t hang out in my room at all this trip so it made no difference to me. No balcony’s unless you were in the first floor. The staff were so happy and the service was exceptional. I’ve stayed in a lot of resorts and the staff were the best I’ve encountered ever and it really made up for the construction! A big shout out to the concierge Gabriel and the also to Luis, David, Rene and Ulisis. The bellman were also just fantastic. The staff and the beach are 5 star! We had a wonderful time and I would return to this resort after the construction is finished.


    DEĞERLENDIRME

    Round Indicators

    • şubat 24 2020
    • Steinbach, Kanada

    ASHLEEEEEEEEEEEEEEEE

    “The staff is phenomenal”


    Beautiful, well kept property. THE STAFF is amazing! Shout out to---------->>> ERICK CERNA who always makes you feel like you are part of the family, always looks for you during the day and is mindful and super thoughtfu to check on you and take care of you. hard worker! LUIS ROBLES is the man at the bar, super kind and on the ball. FERNANDO GARCIA at the pool, super kind hard worer. JORGE that runs the entertainmet- no one cleans glasses like Jorge; always kind and willing to hear your feedback with a smile! I cannot say enough about the wonderful staff here; you really feel like you are at home and safe and welcome! Cant wait to come back again! I would say my only critique is a different variety at the buffet from day to day. Also the Japanese sitdown is unreal good!! all of the staff at the japanese restaurant are amazing!! thank you!!


    DEĞERLENDIRME

    Round Indicators

    • şubat 24 2020
    • Columbus

    abbalish

    “Wonderful hotel”


    Recently traveled here for 5 nights with my husband and 4 year old, booked through Costco. We loved it! We were in a room on the 3rd floor and we did actually have a small balcony - we had no issues with construction noise or music in our room, although we did travel with a white noise machine. The grounds of the hotel are very well-maintained - I saw employees constantly cleaning and touching up the landscaping. The falconer was so cool - I have never seen that at a resort before. The pool area had plenty of comfortable lounge chairs and the water always felt great. The entertainment staff did a great job with all of the activities throughout the day, and the bartenders and wait staff at the pool were excellent. The beach was the best by far of the several properties we have stayed at - wide, soft sand, shallow waters for wading, and lots of waves but not strong ones that knock you over. The beach also provides killer views of the sunset every night. We only ate at the buffet and the Mariachi grill, but I thought the food was very good with a wide variety so we did not get sick of it. My daughter LOVED the kids club with Jessica - she barely wanted to hang out with my husband and me! My only complaints are pretty minor - I do feel that free Wifi should be provided, and the AC in our room could definitely have been better. My whole family had a great time and we definitely hope to return.


    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2020

    Mattydbc

    “Disclose the renovation!”


    This was our second stay here and we are extremely frustrated and disappointed with our stay as Royal level guests. The hotel is under construction and it is impossible to sleep in the room between 6am -9pm due to concrete cutting, jack hammering and other loud construction noises. The pool has a great view of the new hotel addition and was ruined by the same sounds that fill the rooms. The hotel is adding 100 new rooms, 0 new restaurants and 0 new pools. This will make the hotel over populated when completed.


    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2020
    • Arkadaş kaçamakları

    51mickeld

    “Luis Robles is the best”


    Hanging out by the pool is amazing when Luis Robles is your server. He took care of us every single day we were by the pool! He was kind, professional, helpful and courteous! If every resort had more employees like Luis, very vacation in Mexico would be perfection.


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