Aerial View of Barceló Hotel Punta Cana

Occidental Caribe

Texto: 9086 Denize sıfır konumdaki bu her şey dahil resort, ailecek harika vakit geçirmeniz için muhteşem havuzlara ve bahçelere sahip. Carretera Macao, S/N, Playa Arena Gorda | 23301 | Punta Cana La Altagracia || República Dominicana
+1 809 476 7777 +1 809 412 2288
Occidental Caribe Texto: 9086 4 out of 5 based on 9938 ratings. 9938 user reviews.
Occidental Caribe reviewed by Stephen R on . Towel Gate ... not as advertised Pros: The hotel facade and pools/beach are quite nice. The beach is quite wavy, so don't expect to snorkel but the sand is nice. Cons: There are two classes of rooms. Prestige and sub-par. We... Rating: 2
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Occidental Caribe

Carretera Macao, S/N, Playa Arena Gorda   23301   Punta Cana La Altagracia     República Dominicana  


Places of Interest

28,4 km Punta Cana Uluslararası Havalimanı

14,3 km Macao Plajı

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Caribe

4.0/5 Round Indicators
| 9949 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

39% Complete

3928

Çok iyi

27% Complete

2782

Normal

15% Complete

1531

Kötü

8% Complete

882

Çok kötü

8% Complete

826

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    wahoowa12 Virginia. 04/19/2018 Çift

    “Another great visit to our home away from home”

    Our group of 4 just made our 7th visit to this resort. We were greeted promptly and with a hug by Angela. Check-in was the usual breeze! We upgraded to an ocean view room. We call it the million dollar view. Our view overlooked the Quiet pool and the beach. Very peaceful out on the balcony after a long day in the sun. I’d recommend the upgrade if you really want the true experience. The food in the themed restaurants for dinner was as good as usual. Great variety and tasty. We always find something new to eat. We loved the Dominican restaurant this time. The beef stew appetizer was incredible. For lunch, we always enjoy the restaurant that turns into the Mexican restaurant at night. Good sandwiches, fish and pasta bar. The pizza place also hits the spot. If you’re coming for the beach, this is the best beach by far for miles. Chairs are plentiful and the beach is huge. No palapas but if you want shade, sit under the palm trees which line the resort. You can ALWAYS find a shady spot. For us, we’re beach bums so we prefer the direct sun and water approach. The water can be a little rough at times because it’s on the Atlantic side. This time it was perfect for us. Crystal clear and great for body surfing. Other times it can be a little daunting. It’s not your tranquil wade into water but that’s ok with us. The rooms as others have noted are a little outdated. We have had a problem or 2 but maintenance is usually pretty quick to respond so we’ve never been left hanging. Beds are very comfortable and the room itself is spacious. A tip.. leave housekeeping a few bucks here and there with a note telling them what you want in your fridge or other needed items. That definitely made a difference for us. Finally, I’d like to thank some folks for making our experience great and keeping us coming back. Angela and her team including Yaritza, Perla (Susie) and Brenda in Club Premium. Joryino, Maria, Clarissa and Nidya at the restaurants. These folks are hard workers and great people to get to know. It’s more fun when you get to know the folks that contribute to your experience. Finally.. learn a little Spanish. This is their country and there is a language barrier. A few words go a long way Thanks Mr. Marcos and Tom S. For turning us on to this place. We’ll be back very soon

    Director General Marcos C - Occidental Caribe, bu yorumu yanıtladı
     Dear Guest, Firstly we would like to thank you for choosing our Occidental Caribe hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. The whole team is very excited to read your words, and we remind you that this is your home and we will always be waiting for you with a lot of love. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Director Occidental Caribe

    Round Indicators
    sherrymusgrave 04/19/2018 Arkadaş kaçamakları

    “40th birthday”

    It was a great resort for things to do, they rooms can be updated with the décor, its old. Overall I was pleased with my stay and would return again. We were able to book excursions there for great prices.

    Director General Marcos C - Occidental Caribe, bu yorumu yanıtladı
     Dear Guest, First of all, we congratulate you with your birthday and we thank you for choosing our Occidental Caribe hotel for such a special occasion, we take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We look forward to serving you again in the future. Best Regards Director Occidental Caribe

    Round Indicators
    shelly7772018 04/18/2018 Aile

    “DON'T STAY HERE”

    This place is a joke. It took 2 hours to check in when we had 3 young children with us. It is the most disorganized resort I've ever been to. It is not worth the money at all. The rooms were outdated and had mold everywhere . They never stocked beer in the fridge, when you asked a maid for some they said they ran out? Really, how ridiculous is that. I travelled with 11 people and everyone of us got sick from the food. It was so disgusting and had no variety. Same stuff every day. No umbrellas or shade at the beach. If you wanted any shade around the pool, we had to get up at 6 am just to save it. They ran out of alcohol at multiple bars which I've never experienced anywhere before. The pizzeria was the only place that we actually enjoyed and had good food. The shows were terrible and didn't start till 10 pm at night which is way to late. Sound system was so bad and loud you couldn't even understand what they were saying or singing. The staff was rude and not friendly. No one could barely speak English. I travel alot and trust me when I tell you don't stay here. Even if you have to spend a $100 or $200 extra for somewhere else, do it!

    Director General Marcos C - Occidental Caribe, bu yorumu yanıtladı
     Dear Guest, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We would like to take the opportunity to point out that our hotel, like all the hotels of our chain, undergoes regular independent audits sent both by the company to ensure our strict food safety management procedures, imposed on a global level by the company, are being followed and respected at all times; under no circumstances would we put our guests health at risk, their safety being of course our main concern It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Always at your disposal Director Occidental Caribe

    Round Indicators
    grahammiller2 Toronto, Kanada. 04/18/2018 Arkadaş kaçamakları

    “Absolutely Fantastic!!!”

    We just returned from a week at this resort and loved almost every minute of it. There is only one somewhat negative thing about this property that I feel it necessary to mention. The rooms are dated and really do need a minor reno. Some of the plaster on the walls is rough, cracked and chipped floor tiles, and bathroom fixtures rough. But let me be clear...none of that was off putting for us, just something we noticed. We had an ocean front suite and the view was just incredible. The room furniture is typical and in good working order. The bed was great. The resort is right on the beach. Everything you want or need is close by. The grounds and landscape are incredible and very well maintained. The pools are great. The beach is second to none. Lots and lots of food options, food quality and selection are typical of a 4 star resort. Overall we had a great stay and would recommend this resort at this price point in an instant. Although we found the staff at the resort to be very nice and helpful there are a few I'd like to mention for going above and beyond. Reina at reception. Jennifer reception manager. Jose Miguel Castillo at the Pizzeria. You folks know what you did for us and we really appreciated it.

    Director General Marcos C - Occidental Caribe, bu yorumu yanıtladı
     Dear Guest, In Occidental Caribe we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Director Occidental Caribe

    Round Indicators
    Greenanimal essex. 04/18/2018 Aile

    “My 40th”

    Hotel is a bit dated but didnt effect the overall feel, we had a fanily room which was 2 adjoining rooms a walk in wardrobe and a bathroom. We were prone to centipedes as we were on the ground floor. The safe is free and the restocked fridge however Wi-Fi is 12$ a day. Staff are amazing very helpful and pleasant. English is not the main language and it is sometimes difficult to get your point across, I would only take dollars and lots of 1s for tipping. Make sure you book all alacarte restaurants they are incredible with Paris being our favourite. The beach is spectacular with free all inclusive watersports. The downside.... This is a very noisy hotel we were woken regularly during 12pm and 4am guests are completely inconsiderate to those that sleep. The hotel only put security on once we complained about the noise and yo be fair to them once we complained they did resolve the problem. However with pool parties and bikini contests and young lads smoking who knows what in the pool with lots of dancing that I would say inappropriate for my 7 year old daughter I am sad to say that i would not recommend for families with young children.

    Director General Marcos C - Occidental Caribe, bu yorumu yanıtladı
     Dear Guest, In Occidental Caribe we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Also we regret reading of your disappointment with our entertainment offer, we will continue doing our best to bring performances which are of good taste and variety so as to guarantee quality entertainment for all our guests in the future. Our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Always at your disposal Director Occidental Caribe

    DEĞERLENDIRME

    Round Indicators

    • nisan 19 2018
    • Virginia
    • Çift

    wahoowa12

    “Another great visit to our home away from home”


    Our group of 4 just made our 7th visit to this resort. We were greeted promptly and with a hug by Angela. Check-in was the usual breeze! We upgraded to an ocean view room. We call it the million dollar view. Our view overlooked the Quiet pool and the beach. Very peaceful out on the balcony after a long day in the sun. I’d recommend the upgrade if you really want the true experience. The food in the themed restaurants for dinner was as good as usual. Great variety and tasty. We always find something new to eat. We loved the Dominican restaurant this time. The beef stew appetizer was incredible. For lunch, we always enjoy the restaurant that turns into the Mexican restaurant at night. Good sandwiches, fish and pasta bar. The pizza place also hits the spot. If you’re coming for the beach, this is the best beach by far for miles. Chairs are plentiful and the beach is huge. No palapas but if you want shade, sit under the palm trees which line the resort. You can ALWAYS find a shady spot. For us, we’re beach bums so we prefer the direct sun and water approach. The water can be a little rough at times because it’s on the Atlantic side. This time it was perfect for us. Crystal clear and great for body surfing. Other times it can be a little daunting. It’s not your tranquil wade into water but that’s ok with us. The rooms as others have noted are a little outdated. We have had a problem or 2 but maintenance is usually pretty quick to respond so we’ve never been left hanging. Beds are very comfortable and the room itself is spacious. A tip.. leave housekeeping a few bucks here and there with a note telling them what you want in your fridge or other needed items. That definitely made a difference for us. Finally, I’d like to thank some folks for making our experience great and keeping us coming back. Angela and her team including Yaritza, Perla (Susie) and Brenda in Club Premium. Joryino, Maria, Clarissa and Nidya at the restaurants. These folks are hard workers and great people to get to know. It’s more fun when you get to know the folks that contribute to your experience. Finally.. learn a little Spanish. This is their country and there is a language barrier. A few words go a long way Thanks Mr. Marcos and Tom S. For turning us on to this place. We’ll be back very soon


    Director General Marcos C - Occidental Caribe, bu yorumu yanıtladı
    Dear Guest, Firstly we would like to thank you for choosing our Occidental Caribe hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. The whole team is very excited to read your words, and we remind you that this is your home and we will always be waiting for you with a lot of love. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards Director Occidental Caribe

    DEĞERLENDIRME

    Round Indicators

    • nisan 19 2018
    • Arkadaş kaçamakları

    sherrymusgrave

    “40th birthday”


    It was a great resort for things to do, they rooms can be updated with the décor, its old. Overall I was pleased with my stay and would return again. We were able to book excursions there for great prices.


    Director General Marcos C - Occidental Caribe, bu yorumu yanıtladı
    Dear Guest, First of all, we congratulate you with your birthday and we thank you for choosing our Occidental Caribe hotel for such a special occasion, we take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We look forward to serving you again in the future. Best Regards Director Occidental Caribe

    DEĞERLENDIRME

    Round Indicators

    • nisan 18 2018
    • Aile

    shelly7772018

    “DON'T STAY HERE”


    This place is a joke. It took 2 hours to check in when we had 3 young children with us. It is the most disorganized resort I've ever been to. It is not worth the money at all. The rooms were outdated and had mold everywhere . They never stocked beer in the fridge, when you asked a maid for some they said they ran out? Really, how ridiculous is that. I travelled with 11 people and everyone of us got sick from the food. It was so disgusting and had no variety. Same stuff every day. No umbrellas or shade at the beach. If you wanted any shade around the pool, we had to get up at 6 am just to save it. They ran out of alcohol at multiple bars which I've never experienced anywhere before. The pizzeria was the only place that we actually enjoyed and had good food. The shows were terrible and didn't start till 10 pm at night which is way to late. Sound system was so bad and loud you couldn't even understand what they were saying or singing. The staff was rude and not friendly. No one could barely speak English. I travel alot and trust me when I tell you don't stay here. Even if you have to spend a $100 or $200 extra for somewhere else, do it!


    Director General Marcos C - Occidental Caribe, bu yorumu yanıtladı
    Dear Guest, Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We would like to take the opportunity to point out that our hotel, like all the hotels of our chain, undergoes regular independent audits sent both by the company to ensure our strict food safety management procedures, imposed on a global level by the company, are being followed and respected at all times; under no circumstances would we put our guests health at risk, their safety being of course our main concern It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Always at your disposal Director Occidental Caribe

    DEĞERLENDIRME

    Round Indicators

    • nisan 18 2018
    • Toronto, Kanada
    • Arkadaş kaçamakları

    grahammiller2

    “Absolutely Fantastic!!!”


    We just returned from a week at this resort and loved almost every minute of it. There is only one somewhat negative thing about this property that I feel it necessary to mention. The rooms are dated and really do need a minor reno. Some of the plaster on the walls is rough, cracked and chipped floor tiles, and bathroom fixtures rough. But let me be clear...none of that was off putting for us, just something we noticed. We had an ocean front suite and the view was just incredible. The room furniture is typical and in good working order. The bed was great. The resort is right on the beach. Everything you want or need is close by. The grounds and landscape are incredible and very well maintained. The pools are great. The beach is second to none. Lots and lots of food options, food quality and selection are typical of a 4 star resort. Overall we had a great stay and would recommend this resort at this price point in an instant. Although we found the staff at the resort to be very nice and helpful there are a few I'd like to mention for going above and beyond. Reina at reception. Jennifer reception manager. Jose Miguel Castillo at the Pizzeria. You folks know what you did for us and we really appreciated it.


    Director General Marcos C - Occidental Caribe, bu yorumu yanıtladı
    Dear Guest, In Occidental Caribe we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards Director Occidental Caribe

    DEĞERLENDIRME

    Round Indicators

    • nisan 18 2018
    • essex
    • Aile

    Greenanimal

    “My 40th”


    Hotel is a bit dated but didnt effect the overall feel, we had a fanily room which was 2 adjoining rooms a walk in wardrobe and a bathroom. We were prone to centipedes as we were on the ground floor. The safe is free and the restocked fridge however Wi-Fi is 12$ a day. Staff are amazing very helpful and pleasant. English is not the main language and it is sometimes difficult to get your point across, I would only take dollars and lots of 1s for tipping. Make sure you book all alacarte restaurants they are incredible with Paris being our favourite. The beach is spectacular with free all inclusive watersports. The downside.... This is a very noisy hotel we were woken regularly during 12pm and 4am guests are completely inconsiderate to those that sleep. The hotel only put security on once we complained about the noise and yo be fair to them once we complained they did resolve the problem. However with pool parties and bikini contests and young lads smoking who knows what in the pool with lots of dancing that I would say inappropriate for my 7 year old daughter I am sad to say that i would not recommend for families with young children.


    Director General Marcos C - Occidental Caribe, bu yorumu yanıtladı
    Dear Guest, In Occidental Caribe we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. Also we regret reading of your disappointment with our entertainment offer, we will continue doing our best to bring performances which are of good taste and variety so as to guarantee quality entertainment for all our guests in the future. Our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. Always at your disposal Director Occidental Caribe

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