Hotel Beach  Occidental Grand Punta Cana Resort

Occidental Punta Cana

Texto: 37168 En iyi su sporu ve eğlence seçenekleri, ünlü Mangú diskoteği ile birlikte Punta Cana'nın bu harika resortunda bir araya geliyor. Avenida España, S/N. Playa El Cortesito 23301. Punta Cana | La Altagracia | República Dominicana
809 221 8787 809 221 8790
Occidental Punta Cana Texto: 37168 4 out of 5 based on 1745 ratings. 1745 user reviews.
Occidental Punta Cana reviewed by wilde_bunch on . Third time's a charm! April 21 - 28, 2017 We stayed for our third time (2012, 2015 and 2017) at this resort. The previous times by the Occidental Group and now they were bought out by the Barceló group. They have done some renovating of not... Rating: 5
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Occidental Punta Cana

Avenida España, S/N. Playa El Cortesito 23301. Punta Cana   La Altagracia   República Dominicana  


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Occidental Punta Cana

4.0/5 Round Indicators
| 1741 Görüşler

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    wilde_bunch Vancouver. 09/20/2017

    “Third time's a charm! April 21 - 28, 2017”

    We stayed for our third time (2012, 2015 and 2017) at this resort. The previous times by the Occidental Group and now they were bought out by the Barceló group. They have done some renovating of not only the rooms but the pools, bars and lobby. The restaurants are all great especially the Pizza Parlour. The beach had all the palapas removed and extra trees were planted. If you upgrade to the First Club them you get access to the beach bar for First Club. We felt there was enough shade with all the trees to just move your chairs around! Can't wait to visit again!
    Round Indicators
    Barb W chicago. 09/20/2017 Arkadaş kaçamakları

    “Absolutely Stunning”

    At first we were nervous because Hurricane Irma swept through 2 days prior to us going. After contacting the resort and emailing and speaking with them, we were assured that all was well in the resort (thank God). SUPER happy we went because we had a fantastic stay here. The room in the Royal Club really made my sister and I feel like royalty. Spectacular place and the people working there were just as amazing!
    Round Indicators
    Bianca V 09/18/2017 Çiftler

    “Beautiful Resort and Great Staff!”

    We really enjoyed our stay here! We were here for 8 days in September and received excellent service. The whole staff is always friendly and happy, never encountered one unhappy or rude worker. There is a bit of a language barrier but that comes with traveling to different countries so it wasn't an issue for us. My boyfriend(now fiance) booked a romantic dinner on the beach our second day our server was just awesome! He made sure we had everything we needed at all times, even brought out bug spray and sprayed around our table on the floor for the beach insects. Our favorite bartender of all was Melvin Pena! He works at the bar inside the main lobby. He made our experience awesome. Melvin remembered our drinks and always welcomed us with a smile! If you take care of your servers/bartenders they will make sure to take care of you. Melvin had us as a regular at his end of the bar for a majority of our nights, we really enjoyed him. :)
    Round Indicators
    Mark H Royal Tunbridge Wells, İngiltere. 09/18/2017 Çiftler

    “WOW WHAT A HOTEL AND TRIP”

    This hotel is a fantastic place to stay if you're going to Punta Cana Dominican Republic. The Occidental is one of the best places NO the best resort we have stayed at . Stayed here for 14 nights at a very good price ,We cant give this enough praise to this place. From the moment we arrived the staff could not do enough for us. They had golf buggies and bell boys to take you and your luggage to your room. The room given to us in block 16 was very spacious , cleaned every day with fresh towels and in the middle of everything. food, food and more food, everyone tastes catered for here and plenty of restaurants to eat in. The buffet or the a al carte restaurants the food was all top quality. The main building buffet area for breakfast lunch and dinner had very helpful staff. one special mention to a member of staff was Franklin Hernandez, This waiter was very very helpful and did everything for us that he could to make our meal times great. Plenty of entertainment during day and in the evening they had a show at the theatre, The hotel is very close to the beautiful beach with plenty of sun loungers. I've read a few reviews picking about little things before i went ,but if you can't have a great trip at this place then your the problem not the hotel. The experiance we had was superb and can't fault a thing. Life is about memories and this is one of our best. We were at the hotel when hurricane irma was about. The staff had the guest interests making sure everyone was safe, again 10/10. i could go on and on with praise , I highly recommend this hotel resort for your stay in Punta Cana

    Community Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear Mark H, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us. We are glad that in general we were able to have satisfied your expectations. We are thrilled that you were pleased with our service, our food selection, and the overall quality of our holiday offering. That said, we are constantly refreshing and renewing our services and facilities to ensure that our guest want to return year after year. We would also like to thank you for recognizing the hard work of our team members. I will share your comments with Franklin. Once again, we thank you for choosing to stay at the Occidental Punta Cana. We are definitely looking forward to host you on your next visit to the Dominican Republic. We guarantee your next visit will be far better than your last. It was our pleasure to serve you. Best regards, Scarlett Acosta Community Manager

    Round Indicators
    Sarah R Montreal, Quebec, Canada. 09/17/2017 Aile

    “WE'RE JUST NOT A FAN OF PUNTA CANA!”

    We stayed at this resort for 2 weeks in August (August 14th-28th), and we found this vacation to be a very average one! The renovations at the propriety are beautiful, the food was good at all restaurants, and the pools are beautiful + clean but that's where it ends...unfortunately! The beach was our biggest disappointment...white powdery sand, you can walk for miles but it's filled with algae! Like lots of it... Drinks were not the best (to say the least)...way too sugary or watered down! I'm not a picky drinker by any means, but I couldn't finish most cocktails I ordered. Also a big thumbs down for animation staff, they were all nice and tried to organize activities...wasn't that bad during the day, but we were so bored at night. Literally nothing to do after the nightly shows, (its a weekly program, so if you stay 2 weeks we see everything twice...this should be changed as lots of guests stay for more than 7 days). Mangú disco is alright, can be fun if you find a group to go with. Also most of the guests were Russians (during the time of our stay), huge language and cultural barrier! Just not something I expected in Punta Cana. Also lots of groups of young people (security had to get involved and kick some guys out of the pool) Also, for any Canadians travelling with Air Transat holidays be very careful with the tour representative at Occidental Punta Cana...we booked a day excursion to the Samana Bay Area and totally got ripped off. Not only did we pay 40$USD extra (per person) more than a couple staying at hotel next door, but he insisted we buy water shoes for 25$ USD at tu local market when water boots we provided and included! (needless to say, he never mentioned that). Just be extra careful if you do book a day trip with him. Would I return to Punta Cana...that's a big no! Just not a destination for me. Nothing special, that would justify a return visit

    Community Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
     Dear Sarah R, We would like to take this opportunity to thank you for taking a moment of your time to share your experience at the Occidental Punta Cana. We are pleased to know that in some regards we were able to satisfy your expectations. Thank you for recognizing our the areas you did enjoy please accept our apologies for being unable to offer you an entirely excellent stay. Our goal is to always provide each and every one of our guests an excellent holiday experience, it is disappointing to know that you did not enjoy your time in Punta Cana. Once again, I would like to thank you for choosing us as your holiday destination. We hope you reconsider returning in the future, we know we will not only to meet your expectations this time, but surpass them. It was our sincerest pleasure to serve you. Cordial regards, Scarlett Acosta Community Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 20 2017
    • Vancouver

    wilde_bunch

    “Third time's a charm! April 21 - 28, 2017”


    We stayed for our third time (2012, 2015 and 2017) at this resort. The previous times by the Occidental Group and now they were bought out by the Barceló group. They have done some renovating of not only the rooms but the pools, bars and lobby. The restaurants are all great especially the Pizza Parlour. The beach had all the palapas removed and extra trees were planted. If you upgrade to the First Club them you get access to the beach bar for First Club. We felt there was enough shade with all the trees to just move your chairs around! Can't wait to visit again!


    DEĞERLENDIRME

    Round Indicators

    • eylül 20 2017
    • chicago
    • Arkadaş kaçamakları

    Barb W

    “Absolutely Stunning”


    At first we were nervous because Hurricane Irma swept through 2 days prior to us going. After contacting the resort and emailing and speaking with them, we were assured that all was well in the resort (thank God). SUPER happy we went because we had a fantastic stay here. The room in the Royal Club really made my sister and I feel like royalty. Spectacular place and the people working there were just as amazing!


    DEĞERLENDIRME

    Round Indicators

    • eylül 18 2017
    • Çiftler

    Bianca V

    “Beautiful Resort and Great Staff!”


    We really enjoyed our stay here! We were here for 8 days in September and received excellent service. The whole staff is always friendly and happy, never encountered one unhappy or rude worker. There is a bit of a language barrier but that comes with traveling to different countries so it wasn't an issue for us. My boyfriend(now fiance) booked a romantic dinner on the beach our second day our server was just awesome! He made sure we had everything we needed at all times, even brought out bug spray and sprayed around our table on the floor for the beach insects. Our favorite bartender of all was Melvin Pena! He works at the bar inside the main lobby. He made our experience awesome. Melvin remembered our drinks and always welcomed us with a smile! If you take care of your servers/bartenders they will make sure to take care of you. Melvin had us as a regular at his end of the bar for a majority of our nights, we really enjoyed him. :)


    DEĞERLENDIRME

    Round Indicators

    • eylül 18 2017
    • Royal Tunbridge Wells, İngiltere
    • Çiftler

    Mark H

    “WOW WHAT A HOTEL AND TRIP”


    This hotel is a fantastic place to stay if you're going to Punta Cana Dominican Republic. The Occidental is one of the best places NO the best resort we have stayed at . Stayed here for 14 nights at a very good price ,We cant give this enough praise to this place. From the moment we arrived the staff could not do enough for us. They had golf buggies and bell boys to take you and your luggage to your room. The room given to us in block 16 was very spacious , cleaned every day with fresh towels and in the middle of everything. food, food and more food, everyone tastes catered for here and plenty of restaurants to eat in. The buffet or the a al carte restaurants the food was all top quality. The main building buffet area for breakfast lunch and dinner had very helpful staff. one special mention to a member of staff was Franklin Hernandez, This waiter was very very helpful and did everything for us that he could to make our meal times great. Plenty of entertainment during day and in the evening they had a show at the theatre, The hotel is very close to the beautiful beach with plenty of sun loungers. I've read a few reviews picking about little things before i went ,but if you can't have a great trip at this place then your the problem not the hotel. The experiance we had was superb and can't fault a thing. Life is about memories and this is one of our best. We were at the hotel when hurricane irma was about. The staff had the guest interests making sure everyone was safe, again 10/10. i could go on and on with praise , I highly recommend this hotel resort for your stay in Punta Cana


    Community Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear Mark H, We thank you for taking the time to share your recent experience at the Occidental Punta Cana with us. We are glad that in general we were able to have satisfied your expectations. We are thrilled that you were pleased with our service, our food selection, and the overall quality of our holiday offering. That said, we are constantly refreshing and renewing our services and facilities to ensure that our guest want to return year after year. We would also like to thank you for recognizing the hard work of our team members. I will share your comments with Franklin. Once again, we thank you for choosing to stay at the Occidental Punta Cana. We are definitely looking forward to host you on your next visit to the Dominican Republic. We guarantee your next visit will be far better than your last. It was our pleasure to serve you. Best regards, Scarlett Acosta Community Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 17 2017
    • Montreal, Quebec, Canada
    • Aile

    Sarah R

    “WE'RE JUST NOT A FAN OF PUNTA CANA!”


    We stayed at this resort for 2 weeks in August (August 14th-28th), and we found this vacation to be a very average one! The renovations at the propriety are beautiful, the food was good at all restaurants, and the pools are beautiful + clean but that's where it ends...unfortunately! The beach was our biggest disappointment...white powdery sand, you can walk for miles but it's filled with algae! Like lots of it... Drinks were not the best (to say the least)...way too sugary or watered down! I'm not a picky drinker by any means, but I couldn't finish most cocktails I ordered. Also a big thumbs down for animation staff, they were all nice and tried to organize activities...wasn't that bad during the day, but we were so bored at night. Literally nothing to do after the nightly shows, (its a weekly program, so if you stay 2 weeks we see everything twice...this should be changed as lots of guests stay for more than 7 days). Mangú disco is alright, can be fun if you find a group to go with. Also most of the guests were Russians (during the time of our stay), huge language and cultural barrier! Just not something I expected in Punta Cana. Also lots of groups of young people (security had to get involved and kick some guys out of the pool) Also, for any Canadians travelling with Air Transat holidays be very careful with the tour representative at Occidental Punta Cana...we booked a day excursion to the Samana Bay Area and totally got ripped off. Not only did we pay 40$USD extra (per person) more than a couple staying at hotel next door, but he insisted we buy water shoes for 25$ USD at tu local market when water boots we provided and included! (needless to say, he never mentioned that). Just be extra careful if you do book a day trip with him. Would I return to Punta Cana...that's a big no! Just not a destination for me. Nothing special, that would justify a return visit


    Community Manager gpcsm - Occidental Punta Cana, bu yorumu yanıtladı
    Dear Sarah R, We would like to take this opportunity to thank you for taking a moment of your time to share your experience at the Occidental Punta Cana. We are pleased to know that in some regards we were able to satisfy your expectations. Thank you for recognizing our the areas you did enjoy please accept our apologies for being unable to offer you an entirely excellent stay. Our goal is to always provide each and every one of our guests an excellent holiday experience, it is disappointing to know that you did not enjoy your time in Punta Cana. Once again, I would like to thank you for choosing us as your holiday destination. We hope you reconsider returning in the future, we know we will not only to meet your expectations this time, but surpass them. It was our sincerest pleasure to serve you. Cordial regards, Scarlett Acosta Community Manager

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