Panoramic Suite at El Embajador, a Royal Hideaway Hotel

El Embajador, a Royal Hideaway Hotel

Texto: 37846 Tatil veya iş amaçlı seyahat edenler için, Santo Domingo'nun merkezinde stratejik olarak konumlanmış bir şehir otelidir. Avda. Sarasota, 65. Ensanche Bella Vista | 10110 | Santo Domingo || República Dominicana
809 221 2131 809 221 3251
El Embajador, a Royal Hideaway Hotel Texto: 37846 4.5 out of 5 based on 1124 ratings. 1124 user reviews.
El Embajador, a Royal Hideaway Hotel reviewed by TM0912 on . Santo Domingo’nun ilk guzel itellerinden ve hala guzel Is ziyareti icin 15 yil sonra tekrardan gittigim otelin odalari tamamen yenilenmis ve cok guzel olmus.. orat olarakbahcesinin olmasi ve havuz basinin bahcede olmasi ayri bir guzellik.. cok hafif... Rating: 4
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El Embajador, a Royal Hideaway Hotel

Avda. Sarasota, 65. Ensanche Bella Vista   10110   Santo Domingo     República Dominicana  


Places of Interest

32,3 km Las Américas Uluslararası Havalimanı

17,7 km El Higuero Uluslararası Havalimanı

3,8 km Downtown Center

6,5 km Santo Domingo Kolonyal Bölgesi

Premios y Reconocimientos Prizes and awards

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El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1126 Görüşler

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    soha5017 02/19/2018 Arkadaş kaçamakları

    “Beautifully renovated - hope they can do the same for aervuce”

    I stayed there due to the recommendation of a leading businessman in Santo Domingo. The rooms and grounds are lovely - just beautiful and manicured perfectly. The service leaves a lot to be desired unfortunately. While I understand things can be slower in Santo Domingo as was pointed out to me by my friends- there is zero excuse for long waits at check in, long waits at check out ( because they need to send someone to check the minibar when I told them exactly what was taken from there and then they needed to figure out the cost - for a bottle of water!). There is also no excuse for me waiting 15 minutes to try and order a drink at the bar at night before I gave up and went up to sleep. Seriously let down by abysmal service - but they tell me that is how things are there. Unfortunately that doesn’t cut it for someone who is used to 5 star service globally - there is no excuse for that type of sloppy service in a place that bills itself as the creme de la creme.
    Round Indicators
    Missah92_x Londra, İngiltere. 02/10/2018 Çiftler

    “Amazing Hotel!”

    Stay here for 4 nights, before I arrived I asked if a cake could be organised for the room, the cake wasn't there when I arrived. Such a shame. But other than that the hotel the staff and the scenery was amazing, I am looking to go back for a couple of nights in May. The bell boy and the staff at the front were so polite and amazing!

    Director de Relaciones con Clientes Jhomercy G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear Missah92_x, We greatly appreciate the valuable time you have spent sharing your impressions in relation to your recent stay at El Embajador, a Royal Hdieaway Hotel. We offer you the most sincere apologies for the incident with the cake, as it has been an unacceptable error that does not usually happen. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them on your behalf for their contribution to your wellbeing while staying among us. It fills us with joy to know that we will receive you again at our facilities and we ask that you contact us in advance to compensate for the incident of your last stay, as for us the most important thing is the welfare of our valued guests, such as you are. It will always be an honor to serve you. Best Regards, Jhomercy García Báez Guest Experience Manager

    Round Indicators
    colonmarcus78 Piedmont, Güney Carolina. 02/08/2018 İş

    “Best hotel”

    The Quality of the experience is a must for anyone staying in the capital. El Embajador truly goes above and beyond. Anything and everything is literally at your finger tips. If it’s not they will figure out how to get it. Their always consistent

    Director de Relaciones con Clientes Jhomercy G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear Mr. Colon, Undoubtedly, your beautiful words honor us and manage to give us pride about the attention we have given you. We have worked hard to offer new facilities but with the same legend, because the story kept by El Embajador is simply majestic. We sincerely thank you for the time dedicated to share your extraordinary feedback and I assure you that we sincerely wish to welcome you again with open arms, ready to offer you a genuine and memorable experience. Best regards, Jhomercy García Báez Guest Experience Manager

    Round Indicators
    luis m Cancun, Meksika. 02/06/2018 İş

    “The remodeling is finally finished”

    , I stay in this Hotel every time i visit santo Domingo and now that is being remodel its great, the romos and 8th floor just s confortable y dont want to go anyweare specially in a city with a lot of trafiic

    Director de Relaciones con Clientes Jhomercy G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear Mr. luis m, Wow! Thank you so much for sharing this great review of your recent stay at El Embajador, a Royal Hideaway Hotel. We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience; greater joy we feel knowing that we are always of your choice every time you visit Santo Domingo. I’m delighted you enjoyed our new contemporanean styled rooms meticulously decorated to guarantee unparalleled comfort and rest, as well as the renovations that we have implemented at a general level, all with the purpose of satisfying the needs of our customers. It is reason to rejoice to know that you have felt good with our extraordinary renovations and with our attentions. Again we thank you for this wonderful review, because feedbacks like yours are what drive us to fall more in love with our work and to offer the best services. It has been a great pleasure for us to read your comments and we look forward to serving you again very soon. Best Regards, Jhomercy García Báez Guest Experience Manager

    Round Indicators
    TM0912 10/06/2017 İş

    “Santo Domingo’nun ilk guzel itellerinden ve hala guzel”

    Is ziyareti icin 15 yil sonra tekrardan gittigim otelin odalari tamamen yenilenmis ve cok guzel olmus.. orat olarakbahcesinin olmasi ve havuz basinin bahcede olmasi ayri bir guzellik.. cok hafif servis aksakliklari olsada genel olarak rahat ve temiz bir otel.. eger modern bina v e sadece otel lobisinden ziyade bahce ve daha sicak ortam icin secilebilinecek bir otel..

    Director de Relaciones con Clientes Jhomercy G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Sevgili TM0912, Otelimiz hakkındaki sıcak yorumlarınız için çok teşekkürler. Mülkümüzde ve hizmetlerimizle kendinizi iyi hissettiğinizi bilmek büyük bir keyif. Çok yakında tekrar görüşmek istiyoruz. içtenlikle, Jhomercy García Báez - Guest Experience Manager Estamos construyendo un sueño "Un nuevo Embajador, una misma leyenda" Gracias por su comprensión

    DEĞERLENDIRME

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    • şubat 19 2018
    • Arkadaş kaçamakları

    soha5017

    “Beautifully renovated - hope they can do the same for aervuce”


    I stayed there due to the recommendation of a leading businessman in Santo Domingo. The rooms and grounds are lovely - just beautiful and manicured perfectly. The service leaves a lot to be desired unfortunately. While I understand things can be slower in Santo Domingo as was pointed out to me by my friends- there is zero excuse for long waits at check in, long waits at check out ( because they need to send someone to check the minibar when I told them exactly what was taken from there and then they needed to figure out the cost - for a bottle of water!). There is also no excuse for me waiting 15 minutes to try and order a drink at the bar at night before I gave up and went up to sleep. Seriously let down by abysmal service - but they tell me that is how things are there. Unfortunately that doesn’t cut it for someone who is used to 5 star service globally - there is no excuse for that type of sloppy service in a place that bills itself as the creme de la creme.


    DEĞERLENDIRME

    Round Indicators

    • şubat 10 2018
    • Londra, İngiltere
    • Çiftler

    Missah92_x

    “Amazing Hotel!”


    Stay here for 4 nights, before I arrived I asked if a cake could be organised for the room, the cake wasn't there when I arrived. Such a shame. But other than that the hotel the staff and the scenery was amazing, I am looking to go back for a couple of nights in May. The bell boy and the staff at the front were so polite and amazing!


    Director de Relaciones con Clientes Jhomercy G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear Missah92_x, We greatly appreciate the valuable time you have spent sharing your impressions in relation to your recent stay at El Embajador, a Royal Hdieaway Hotel. We offer you the most sincere apologies for the incident with the cake, as it has been an unacceptable error that does not usually happen. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them on your behalf for their contribution to your wellbeing while staying among us. It fills us with joy to know that we will receive you again at our facilities and we ask that you contact us in advance to compensate for the incident of your last stay, as for us the most important thing is the welfare of our valued guests, such as you are. It will always be an honor to serve you. Best Regards, Jhomercy García Báez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 8 2018
    • Piedmont, Güney Carolina
    • İş

    colonmarcus78

    “Best hotel”


    The Quality of the experience is a must for anyone staying in the capital. El Embajador truly goes above and beyond. Anything and everything is literally at your finger tips. If it’s not they will figure out how to get it. Their always consistent


    Director de Relaciones con Clientes Jhomercy G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear Mr. Colon, Undoubtedly, your beautiful words honor us and manage to give us pride about the attention we have given you. We have worked hard to offer new facilities but with the same legend, because the story kept by El Embajador is simply majestic. We sincerely thank you for the time dedicated to share your extraordinary feedback and I assure you that we sincerely wish to welcome you again with open arms, ready to offer you a genuine and memorable experience. Best regards, Jhomercy García Báez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 6 2018
    • Cancun, Meksika
    • İş

    luis m

    “The remodeling is finally finished”


    , I stay in this Hotel every time i visit santo Domingo and now that is being remodel its great, the romos and 8th floor just s confortable y dont want to go anyweare specially in a city with a lot of trafiic


    Director de Relaciones con Clientes Jhomercy G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear Mr. luis m, Wow! Thank you so much for sharing this great review of your recent stay at El Embajador, a Royal Hideaway Hotel. We are thrilled that you have enjoyed your stay. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience; greater joy we feel knowing that we are always of your choice every time you visit Santo Domingo. I’m delighted you enjoyed our new contemporanean styled rooms meticulously decorated to guarantee unparalleled comfort and rest, as well as the renovations that we have implemented at a general level, all with the purpose of satisfying the needs of our customers. It is reason to rejoice to know that you have felt good with our extraordinary renovations and with our attentions. Again we thank you for this wonderful review, because feedbacks like yours are what drive us to fall more in love with our work and to offer the best services. It has been a great pleasure for us to read your comments and we look forward to serving you again very soon. Best Regards, Jhomercy García Báez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • ekim 6 2017
    • İş

    TM0912

    “Santo Domingo’nun ilk guzel itellerinden ve hala guzel”


    Is ziyareti icin 15 yil sonra tekrardan gittigim otelin odalari tamamen yenilenmis ve cok guzel olmus.. orat olarakbahcesinin olmasi ve havuz basinin bahcede olmasi ayri bir guzellik.. cok hafif servis aksakliklari olsada genel olarak rahat ve temiz bir otel.. eger modern bina v e sadece otel lobisinden ziyade bahce ve daha sicak ortam icin secilebilinecek bir otel..


    Director de Relaciones con Clientes Jhomercy G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Sevgili TM0912, Otelimiz hakkındaki sıcak yorumlarınız için çok teşekkürler. Mülkümüzde ve hizmetlerimizle kendinizi iyi hissettiğinizi bilmek büyük bir keyif. Çok yakında tekrar görüşmek istiyoruz. içtenlikle, Jhomercy García Báez - Guest Experience Manager Estamos construyendo un sueño "Un nuevo Embajador, una misma leyenda" Gracias por su comprensión

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