Panoramic Suite at El Embajador, a Royal Hideaway Hotel

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El Embajador, a Royal Hideaway Hotel

Texto: 37846 Tatil veya iş amaçlı seyahat edenler için, Santo Domingo'nun merkezinde stratejik olarak konumlanmış bir şehir otelidir. Avda. Sarasota, 65. Ensanche Bella Vista | 10110 | Santo Domingo || República Dominicana
809 221 2131 809 221 3251
El Embajador, a Royal Hideaway Hotel Texto: 37846 4.5 out of 5 based on 1164 ratings. 1164 user reviews.
El Embajador, a Royal Hideaway Hotel reviewed by TM0912 on . Santo Domingo’nun ilk guzel itellerinden ve hala guzel Is ziyareti icin 15 yil sonra tekrardan gittigim otelin odalari tamamen yenilenmis ve cok guzel olmus.. orat olarakbahcesinin olmasi ve havuz basinin bahcede olmasi ayri bir guzellik.. cok hafif... Rating: 4
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El Embajador, a Royal Hideaway Hotel

Avda. Sarasota, 65. Ensanche Bella Vista   10110   Santo Domingo     República Dominicana  


Places of Interest

32,3 km Las Américas Uluslararası Havalimanı

17,7 km El Higuero Uluslararası Havalimanı

3,8 km Downtown Center

6,5 km Santo Domingo Kolonyal Bölgesi

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

El Embajador, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1164 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

60% Complete

705

Çok iyi

25% Complete

294

Normal

6% Complete

77

Kötü

4% Complete

52

Çok kötü

3% Complete

36

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    iriding Orlando. 05/20/2018 İş

    “Superb hotel ”

    What a great hotel Steeped in history recent renovation beautiful rooms very well laid out lots of work space Excellent room service The only gripe I have is the service in the bars and around the public areas was very slow although the staff were pleasant enough they seem to have lack of dedication to actually servicing the clients. It was strange for such a well run operation. You had to literally attract there attention (it seemed they avoided eye contact)then once served a drink in the bar area neither the waitress nor the bartender checked up or offered another. Same at pool bar after a meeting I wandered out beautiful spot in the gardens three bartenders two waitress and Just me , each time I finished my beer I had to literally jiggle my glass on the bar to get their attention to get another don’t get me wrong they were very polite very professional but did not seem to grasp the concept of their position. It puzzled me Other than that this is hotel is superbly located and great value will stay again

    Director de Relaciones con Clientes Jyra Eloisa O - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Distinguished Mr. Iriding. We thank you for expressing your opinion on TripAdviasor about your most recent experience at El Embajador a Royal Hideaway Hotel. It is an honor that you have taken the time to be honest with us. We are pleased to know that you felt comfortable in the recently renovated rooms, and that the quality of service of all the employees was to your liking. We greatly appreciate that you tell us in which aspects we should improve, and it is only thanks to comments like yours that we can achieve it. We are happy to have fulfilled your expectations and we hope that for your next visit, the agility in the waiters has progressed. It is our pleasure to serve you. Best regards,

    Round Indicators
    KristiDecriscio Detroit, Michigan. 05/18/2018 İş

    “Parrot Bar by the pool”

    I loved this place!!! Especially the bartenders Arelis and Ingrid! They’re are so friendly and their service is excellent! I never had to wait to ask for anything. They always came to me first and asked if they could get me something which is excellent customer service! In my opinion they’re the friendliest bartenders here and they always had a smile on their face!!! I’ve been a bartender before and it’s not the easiest job to do but these 2 ladies make it look easy and they honestly liove their job. When they were not there I had to wait for drinks or ask for water! I strongly recommend visiting them while you stay at El Embajador 😀😀 I will miss them! The bellboy Carlos is MUCHO FRIENDLY and since I do not speak very good espanol he was teaching me every morning! Noel on the embassador floor was also one of my favorites he is very nice and will jump up very fast just to assist you and he was also helping with my Spanish! These 4 people I mentioned were the best employees at the hotel and if you ever stay at the El Embajador(which I strongly recommend) you will be pleased with these 4 people but actually the whole staff is very friendly and they care about your stay at the hotel! I’ve been here for a month and it’s beautiful, I see something new everyday!!!!! Oh and the ladies in the salon are very special they take good care of you and my hair and nails look amazing

    Director de Relaciones con Clientes Jyra Eloisa O - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Hello Mrs. Decriscio; For us it is a pleasure that all your requests are met and of course we agree with you when mentioning the quality in the service of our staff. The collaborators you mention will be very happy to know that you recognize them as the best. You are very attentive when mentioning all these details because it makes us very clear that we are doing a good job and we hope to continue serving you in this way. I reiterate your orders to any request you want. Best regards, Jyra Ozoria - Guest Experience Manager

    Round Indicators
    scr0ckett Melbourne, Florida. 05/12/2018 İş

    “Hotel Stay”

    It was a lovely hotel with friendly staff. The rooms were clean and nicely furnished. The outside patio and pool area were nice to hang out at and relax. The room service was quick and the order was easy to place.

    Director de Relaciones con Clientes Jyra Eloisa O - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     We apreciate very much the time you have spend sharing this review about your recent stay at El Embajador a Royal Hideaway Hotel. We thank you for such a positive comment you gave to us. Our mission is to provide a memorable experience, and it fills us with joy to know that you got the best service. It is a pleasure to serve you. Best regards, Jyra Ozoria - Guest Experience Manager

    Round Indicators
    James A Oakville, Ontario, Canada. 04/29/2018 İş

    “Another Great Stay”

    I have stayed at this property many times, this stay was no exception. The hotel has gone through renovations and upgrades. The service has improved and there are many staff members around the property to assist you

    General Manager JJMartinezOrtiz - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear Mr James A, May I thank you for your review and excellent comments on your experiences at El Embajador. It is extremely valuable for us to learn that our efforts made on improving our guest experience are on the right direction and consistent. We look forward to welcoming you again on your next visit to Santo Domingo. Sincerely,

    Round Indicators
    TM0912 10/06/2017 İş

    “Santo Domingo’nun ilk guzel itellerinden ve hala guzel”

    Is ziyareti icin 15 yil sonra tekrardan gittigim otelin odalari tamamen yenilenmis ve cok guzel olmus.. orat olarakbahcesinin olmasi ve havuz basinin bahcede olmasi ayri bir guzellik.. cok hafif servis aksakliklari olsada genel olarak rahat ve temiz bir otel.. eger modern bina v e sadece otel lobisinden ziyade bahce ve daha sicak ortam icin secilebilinecek bir otel..

    Director de Relaciones con Clientes Jhomercy G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Sevgili TM0912, Otelimiz hakkındaki sıcak yorumlarınız için çok teşekkürler. Mülkümüzde ve hizmetlerimizle kendinizi iyi hissettiğinizi bilmek büyük bir keyif. Çok yakında tekrar görüşmek istiyoruz. içtenlikle, Jhomercy García Báez - Guest Experience Manager Estamos construyendo un sueño "Un nuevo Embajador, una misma leyenda" Gracias por su comprensión

    DEĞERLENDIRME

    Round Indicators

    • mayıs 20 2018
    • Orlando
    • İş

    iriding

    “Superb hotel ”


    What a great hotel Steeped in history recent renovation beautiful rooms very well laid out lots of work space Excellent room service The only gripe I have is the service in the bars and around the public areas was very slow although the staff were pleasant enough they seem to have lack of dedication to actually servicing the clients. It was strange for such a well run operation. You had to literally attract there attention (it seemed they avoided eye contact)then once served a drink in the bar area neither the waitress nor the bartender checked up or offered another. Same at pool bar after a meeting I wandered out beautiful spot in the gardens three bartenders two waitress and Just me , each time I finished my beer I had to literally jiggle my glass on the bar to get their attention to get another don’t get me wrong they were very polite very professional but did not seem to grasp the concept of their position. It puzzled me Other than that this is hotel is superbly located and great value will stay again


    Director de Relaciones con Clientes Jyra Eloisa O - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Distinguished Mr. Iriding. We thank you for expressing your opinion on TripAdviasor about your most recent experience at El Embajador a Royal Hideaway Hotel. It is an honor that you have taken the time to be honest with us. We are pleased to know that you felt comfortable in the recently renovated rooms, and that the quality of service of all the employees was to your liking. We greatly appreciate that you tell us in which aspects we should improve, and it is only thanks to comments like yours that we can achieve it. We are happy to have fulfilled your expectations and we hope that for your next visit, the agility in the waiters has progressed. It is our pleasure to serve you. Best regards,

    DEĞERLENDIRME

    Round Indicators

    • mayıs 18 2018
    • Detroit, Michigan
    • İş

    KristiDecriscio

    “Parrot Bar by the pool”


    I loved this place!!! Especially the bartenders Arelis and Ingrid! They’re are so friendly and their service is excellent! I never had to wait to ask for anything. They always came to me first and asked if they could get me something which is excellent customer service! In my opinion they’re the friendliest bartenders here and they always had a smile on their face!!! I’ve been a bartender before and it’s not the easiest job to do but these 2 ladies make it look easy and they honestly liove their job. When they were not there I had to wait for drinks or ask for water! I strongly recommend visiting them while you stay at El Embajador 😀😀 I will miss them! The bellboy Carlos is MUCHO FRIENDLY and since I do not speak very good espanol he was teaching me every morning! Noel on the embassador floor was also one of my favorites he is very nice and will jump up very fast just to assist you and he was also helping with my Spanish! These 4 people I mentioned were the best employees at the hotel and if you ever stay at the El Embajador(which I strongly recommend) you will be pleased with these 4 people but actually the whole staff is very friendly and they care about your stay at the hotel! I’ve been here for a month and it’s beautiful, I see something new everyday!!!!! Oh and the ladies in the salon are very special they take good care of you and my hair and nails look amazing


    Director de Relaciones con Clientes Jyra Eloisa O - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Hello Mrs. Decriscio; For us it is a pleasure that all your requests are met and of course we agree with you when mentioning the quality in the service of our staff. The collaborators you mention will be very happy to know that you recognize them as the best. You are very attentive when mentioning all these details because it makes us very clear that we are doing a good job and we hope to continue serving you in this way. I reiterate your orders to any request you want. Best regards, Jyra Ozoria - Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • mayıs 12 2018
    • Melbourne, Florida
    • İş

    scr0ckett

    “Hotel Stay”


    It was a lovely hotel with friendly staff. The rooms were clean and nicely furnished. The outside patio and pool area were nice to hang out at and relax. The room service was quick and the order was easy to place.


    Director de Relaciones con Clientes Jyra Eloisa O - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    We apreciate very much the time you have spend sharing this review about your recent stay at El Embajador a Royal Hideaway Hotel. We thank you for such a positive comment you gave to us. Our mission is to provide a memorable experience, and it fills us with joy to know that you got the best service. It is a pleasure to serve you. Best regards, Jyra Ozoria - Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • nisan 29 2018
    • Oakville, Ontario, Canada
    • İş

    James A

    “Another Great Stay”


    I have stayed at this property many times, this stay was no exception. The hotel has gone through renovations and upgrades. The service has improved and there are many staff members around the property to assist you


    General Manager JJMartinezOrtiz - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear Mr James A, May I thank you for your review and excellent comments on your experiences at El Embajador. It is extremely valuable for us to learn that our efforts made on improving our guest experience are on the right direction and consistent. We look forward to welcoming you again on your next visit to Santo Domingo. Sincerely,

    DEĞERLENDIRME

    Round Indicators

    • ekim 6 2017
    • İş

    TM0912

    “Santo Domingo’nun ilk guzel itellerinden ve hala guzel”


    Is ziyareti icin 15 yil sonra tekrardan gittigim otelin odalari tamamen yenilenmis ve cok guzel olmus.. orat olarakbahcesinin olmasi ve havuz basinin bahcede olmasi ayri bir guzellik.. cok hafif servis aksakliklari olsada genel olarak rahat ve temiz bir otel.. eger modern bina v e sadece otel lobisinden ziyade bahce ve daha sicak ortam icin secilebilinecek bir otel..


    Director de Relaciones con Clientes Jhomercy G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Sevgili TM0912, Otelimiz hakkındaki sıcak yorumlarınız için çok teşekkürler. Mülkümüzde ve hizmetlerimizle kendinizi iyi hissettiğinizi bilmek büyük bir keyif. Çok yakında tekrar görüşmek istiyoruz. içtenlikle, Jhomercy García Báez - Guest Experience Manager Estamos construyendo un sueño "Un nuevo Embajador, una misma leyenda" Gracias por su comprensión

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