Hotel Lounge Occidental Hotel El Embajador

Royal Level at El Embajador

Texto: 37764 Özel konsiyerj ve restoranı ile, El Embajador otelinin bu kısmı, Santo Domingo'nun en ayrıcalıklı hizmetlerinden birini sunmaktadır. Avenida Sarasota 65 | 11211 Ensanche Bella Vista | Santo Domingo
809 221 2131 809 532 5306
Royal Level at El Embajador Texto: 37764 4.5 out of 5 based on 969 ratings. 969 user reviews.
Royal Level at El Embajador reviewed by Rajiv K on . Good hotel, average service. This is a very good property but needs some more attention in customer service. Upon my arrival, I had to wait for more than 20 minutes to checkin as there was only one person at the front desk... Rating: 3
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Royal Level at El Embajador

Avenida Sarasota 65   11211 Ensanche Bella Vista   Santo Domingo  


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32,5 km Las Américas Uluslararası Havalimanı

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Royal Level at El Embajador

4.5/5 Round Indicators
| 980 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

59% Complete

579

Çok iyi

26% Complete

264

Normal

6% Complete

60

Kötü

4% Complete

45

Çok kötü

3% Complete

32

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Karina D 02/21/2017 Çiftler

    “Great experience ”

    Comfortable and beautiful renewed rooms, all clean and well organized! excellent service in the hotel and in the garden tent where a atended to a wedding, delicious food... I would certainly come back :)

    Director de Relaciones con Clientes Montserrat G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear Karina D, What an amazing 5 point review. It is a pleasure to read your comments and compliments about your stay at El Embajador, a Royal Hideaway Hotel. Feedback like yours is so encouraging. I am very happy to read how you enjoyed our newly rennovated rooms and found them comfortable as comfort is our one of our main priorities and we look forward to all of our valued guests getting an amazing night sleep. Your compliments about our service is pure motivation to the team and rest assured that we share comments like your with everyone. The staff works so hard everyday to provide exceptional service and make sure our guests our 100% satisfied. Karina D, there is no greater reward than knowing that we will be welcoming you back again to our property. It was a pleasure to read from you. We hope you had a safe onward journey and we are looking forward to welcoming you again soon at El Embajador, a Royal Hideaway Hotel Kindest regards, Chloe Portela - Guest Experience Manager "Estamos construyendo un sueño" Un Nuevo Embajador. Una Misma Leyenda Gracias por su comprehensión

    Round Indicators
    DominicanShuttles Santo Domingo. 02/17/2017 İş

    “Hotel”

    The nicest room I've stayed in including European luxury hotels. Very bright, well laid out and very smart with the open option bathroom. I will always return to the Embajador hotel with my family or on business.

    Director de Relaciones con Clientes Montserrat G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear DominicanShuttles, What an incredible review! First of all I would like to thank you for staying with us at El Embajador, a Royal Hideaway Hotel and also for taking the time to share with us and all of the members in Tripadvisor your wonderful experience. It is an honor to receive amazing compliments such as the one you have given us. Our newly rennovated rooms are definitely luxurious. We have remodeled our rooms to offer top ameneties and provide the best night sleep. I am glad to read you also enjoyed the lay out and our bathrooms. They are indeed very modern but with the touch of history the hotel has to offer. There is no greater reward than knowing we will always count on your visits to El Embajador. It is a true pleasure to serve loyal guests such as you. We cannot wait to welcome you back very soon. Kindest regards, Chloe Portela - Guest Experience Manager "Estamos construyendo un sueño" Un nuevo embajador. Una misma leyenda. Gracias por su comprehensión

    Round Indicators
    James A Oakville, Ontario, Canada. 02/11/2017 İş

    “Upgraded Rooms”

    The hotel has gone under major upgrades for it rooms. The new rooms are very nice and they have been made larger, they have removed the balcony's and extended the room out. The service is great, and the pool area is beautiful

    Director de Relaciones con Clientes Montserrat G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear James A, Wow! What a wonderful review, we truly appreciate your business and your trust in us. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am very happy to hear that our staff and service met your needs and expectations.\I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It is rewarding to read such amazing feedback about our newly renovated rooms because they have been improved especially for you, our guests, as we are continually striving to be the best hotel in the city. I’m delighted you enjoyed our new contemporary styled rooms meticulously decorated to guarantee unparalleled comfort . We hope that the history of our beloved hotel will last in your memory and we wish to extend our gratitude for your preference for your stay in the beautiful city of Santo Domingo. We cannot wait to welcome you back at El Embajador, a Royal Hideaway Hotel. Kind regards, Chloe Portela "Estamos construyendo un sueño" Un nuevo embajador. Una misma leyenda Gracias por su comprensión

    Round Indicators
    drshilpijain Ghaziabad, Hindistan. 02/10/2017 İş

    “Great place to stay for business visit”

    its a very nice, comfortable and silent place. The staff is very nice and will do everything to help you. Let it be Monserac the travel desk lady to arrange the trip or chef to arrange a vegetarian diet. It is undergoing renovation but nothing to worry. Only the shower was not too hot and slow. Awesome

    Director de Relaciones con Clientes Montserrat G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear drshilpijain, Thank you so much for sharing your El Embajador, a Royal Hideaway Hotel experience with us and the members of the Tripadviser community. It is a great pleasure to read such delightful comments and compliments about your stay. It is an honor to serve you and that we could surpass all of your expectations. It is very rewarding to receive comments about our staff. Compliments like yours serve as motivation to the entire team to keep on providing excellent service as they always do. Our staff is definitely composed with the finest ladies and gentlemen always willing to go the extra mile for all of our guests. Rest assured your comments have been shared with everyone. I am glad you felt comfortable as this is top priority for us. El Embajador is your home away from home and we want your stay to be as pleasant as possible. drshilpijain, thank you again for kind comments. We cannot wait to welcome you again to the beautiful city of Santo Domingo and give you another experience to remember! Kind regards, Chloe Portela "Estamos construyendo un sueño" Un nuevo embajador. Una misma leyenda Gracias por su comprensión

    Round Indicators
    AmericanoEnMadrid Madrid, İspanya. 02/08/2017 İş

    “This is an excellent hotel for doing business or visiting the city.”

    Recently remodelled. Very nice, comfortable rooms. Good security. Great service. Everything is just spot on. I had to stay a week for business and it was a perfect place to work and hold meetings. Wifi is very good throughout the hotel. No problems remote working here. My only complaint is that it would be nice to be able to dim the room lights. The reading lights at the headboard are the only middle ground between full on brightness and total dark.

    Director de Relaciones con Clientes Montserrat G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear AmericanoEnMadrid, Wow! What an amazing 5 point review. It is a pleasure to receive and read your comments and compliments about your recent stay at El Embajador, a Royal Hideaway Hotel. Feedback like yours is so encouraging. Your feedback is pure motivation to the team and rest assured that we share comments like your with everyone. The staff works so hard everyday to provide exceptional service and make sure our guests our 100% satisfied. I also greatly appreciate your concerning the reading lights and will certainly follow up with your feedback. These comments are extremely important for us and we always take them into account, especially now while we are remodeling our rooms. AmericanoEnMadrid, there is no greater reward than knowing that you found our hotel spot on and perfect. We are always striving for perfection and making sure all of our guests have an unforgettable experience while visiting the beautiful city of Santo Domingo, may it be for business or pleasure. We hope you had a safe onward journey and we are looking forward to welcoming you again soon at El Embajador, a Royal Hideaway Hotel. Kind regards, Chloe Portela

    DEĞERLENDIRME

    Round Indicators

    • şubat 21 2017
    • Çiftler

    Karina D

    “Great experience ”


    Comfortable and beautiful renewed rooms, all clean and well organized! excellent service in the hotel and in the garden tent where a atended to a wedding, delicious food... I would certainly come back :)


    Director de Relaciones con Clientes Montserrat G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear Karina D, What an amazing 5 point review. It is a pleasure to read your comments and compliments about your stay at El Embajador, a Royal Hideaway Hotel. Feedback like yours is so encouraging. I am very happy to read how you enjoyed our newly rennovated rooms and found them comfortable as comfort is our one of our main priorities and we look forward to all of our valued guests getting an amazing night sleep. Your compliments about our service is pure motivation to the team and rest assured that we share comments like your with everyone. The staff works so hard everyday to provide exceptional service and make sure our guests our 100% satisfied. Karina D, there is no greater reward than knowing that we will be welcoming you back again to our property. It was a pleasure to read from you. We hope you had a safe onward journey and we are looking forward to welcoming you again soon at El Embajador, a Royal Hideaway Hotel Kindest regards, Chloe Portela - Guest Experience Manager "Estamos construyendo un sueño" Un Nuevo Embajador. Una Misma Leyenda Gracias por su comprehensión

    DEĞERLENDIRME

    Round Indicators

    • şubat 17 2017
    • Santo Domingo
    • İş

    DominicanShuttles

    “Hotel”


    The nicest room I've stayed in including European luxury hotels. Very bright, well laid out and very smart with the open option bathroom. I will always return to the Embajador hotel with my family or on business.


    Director de Relaciones con Clientes Montserrat G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear DominicanShuttles, What an incredible review! First of all I would like to thank you for staying with us at El Embajador, a Royal Hideaway Hotel and also for taking the time to share with us and all of the members in Tripadvisor your wonderful experience. It is an honor to receive amazing compliments such as the one you have given us. Our newly rennovated rooms are definitely luxurious. We have remodeled our rooms to offer top ameneties and provide the best night sleep. I am glad to read you also enjoyed the lay out and our bathrooms. They are indeed very modern but with the touch of history the hotel has to offer. There is no greater reward than knowing we will always count on your visits to El Embajador. It is a true pleasure to serve loyal guests such as you. We cannot wait to welcome you back very soon. Kindest regards, Chloe Portela - Guest Experience Manager "Estamos construyendo un sueño" Un nuevo embajador. Una misma leyenda. Gracias por su comprehensión

    DEĞERLENDIRME

    Round Indicators

    • şubat 11 2017
    • Oakville, Ontario, Canada
    • İş

    James A

    “Upgraded Rooms”


    The hotel has gone under major upgrades for it rooms. The new rooms are very nice and they have been made larger, they have removed the balcony's and extended the room out. The service is great, and the pool area is beautiful


    Director de Relaciones con Clientes Montserrat G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear James A, Wow! What a wonderful review, we truly appreciate your business and your trust in us. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I am very happy to hear that our staff and service met your needs and expectations.\I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It is rewarding to read such amazing feedback about our newly renovated rooms because they have been improved especially for you, our guests, as we are continually striving to be the best hotel in the city. I’m delighted you enjoyed our new contemporary styled rooms meticulously decorated to guarantee unparalleled comfort . We hope that the history of our beloved hotel will last in your memory and we wish to extend our gratitude for your preference for your stay in the beautiful city of Santo Domingo. We cannot wait to welcome you back at El Embajador, a Royal Hideaway Hotel. Kind regards, Chloe Portela "Estamos construyendo un sueño" Un nuevo embajador. Una misma leyenda Gracias por su comprensión

    DEĞERLENDIRME

    Round Indicators

    • şubat 10 2017
    • Ghaziabad, Hindistan
    • İş

    drshilpijain

    “Great place to stay for business visit”


    its a very nice, comfortable and silent place. The staff is very nice and will do everything to help you. Let it be Monserac the travel desk lady to arrange the trip or chef to arrange a vegetarian diet. It is undergoing renovation but nothing to worry. Only the shower was not too hot and slow. Awesome


    Director de Relaciones con Clientes Montserrat G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear drshilpijain, Thank you so much for sharing your El Embajador, a Royal Hideaway Hotel experience with us and the members of the Tripadviser community. It is a great pleasure to read such delightful comments and compliments about your stay. It is an honor to serve you and that we could surpass all of your expectations. It is very rewarding to receive comments about our staff. Compliments like yours serve as motivation to the entire team to keep on providing excellent service as they always do. Our staff is definitely composed with the finest ladies and gentlemen always willing to go the extra mile for all of our guests. Rest assured your comments have been shared with everyone. I am glad you felt comfortable as this is top priority for us. El Embajador is your home away from home and we want your stay to be as pleasant as possible. drshilpijain, thank you again for kind comments. We cannot wait to welcome you again to the beautiful city of Santo Domingo and give you another experience to remember! Kind regards, Chloe Portela "Estamos construyendo un sueño" Un nuevo embajador. Una misma leyenda Gracias por su comprensión

    DEĞERLENDIRME

    Round Indicators

    • şubat 8 2017
    • Madrid, İspanya
    • İş

    AmericanoEnMadrid

    “This is an excellent hotel for doing business or visiting the city.”


    Recently remodelled. Very nice, comfortable rooms. Good security. Great service. Everything is just spot on. I had to stay a week for business and it was a perfect place to work and hold meetings. Wifi is very good throughout the hotel. No problems remote working here. My only complaint is that it would be nice to be able to dim the room lights. The reading lights at the headboard are the only middle ground between full on brightness and total dark.


    Director de Relaciones con Clientes Montserrat G - El Embajador, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear AmericanoEnMadrid, Wow! What an amazing 5 point review. It is a pleasure to receive and read your comments and compliments about your recent stay at El Embajador, a Royal Hideaway Hotel. Feedback like yours is so encouraging. Your feedback is pure motivation to the team and rest assured that we share comments like your with everyone. The staff works so hard everyday to provide exceptional service and make sure our guests our 100% satisfied. I also greatly appreciate your concerning the reading lights and will certainly follow up with your feedback. These comments are extremely important for us and we always take them into account, especially now while we are remodeling our rooms. AmericanoEnMadrid, there is no greater reward than knowing that you found our hotel spot on and perfect. We are always striving for perfection and making sure all of our guests have an unforgettable experience while visiting the beautiful city of Santo Domingo, may it be for business or pleasure. We hope you had a safe onward journey and we are looking forward to welcoming you again soon at El Embajador, a Royal Hideaway Hotel. Kind regards, Chloe Portela

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