Barceló Hotel Pool  Asia Gardens Hotel & Thai Spa

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Texto: 29296 Costa Blanca'da, Bali tarzı, yemyeşil bahçeleri ve tropik havuzlarıyla öne çıkan eşsiz bir otel. Rotonda del Fuego, Terra Mítica | 03502, Finestrat, Alicante, España
+34 96 681 8400 +34 96 688 9762
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Texto: 29296 4.5 out of 5 based on 1949 ratings. 1949 user reviews.
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel reviewed by 304paulinet on . Beautiful hotel pity about the food! The hotel buildings are very beautiful and the interconnecting pools are absolutely gorgeous. My interactions with the staff were few, but on the whole they were very pleasant and accommodating. My... Rating: 3
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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Rotonda del Fuego, Terra Mítica   03502, Finestrat, Alicante, España  


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55,2 km Alicante-Elche Havalimanı

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2 km Cala Finestrat Plajı

25 km Guadalest Kalesi

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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 1967 Görüşler

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    Round Indicators
    Saltdeancatlovers Saltdean. 06/15/2017 Çiftler

    “Fake Thai. Too corporate.”

    This could be a fantastic hotel, given the setting and the lovely rooms. However we soon found numerous problems and a lot that was fake.eg Staff were Spanish etc just dressed in Thai costumes, accompanied with a traditional Thai greeting. Hotel location very remote, no buses, expensive taxis and numerous inexplicable rules. We felt like prisoners with little contact with the outside world and no hotel information about meals, menus and availability of facilities. The evening buffet is to be avoided, 96 euros for 2 but virtually the same food as breakfast. Nine restaurants but only 3 open at same time, with same staff and same food. Our major problem was with the emphasis on corporate as these groups take over the hotel, drinking in the bar until 3.00am. The breakfast buffet was then demolished and not replenished. We spoke to Sergio at great length and he did try to help and we are grateful for this but then more problems arose. We wanted to use the indoor spa pool as the Zen pool was full of screaming children and not very relaxing. We were then informed that this would cost us 40 euros for 1 hour, unless we had a Spa treatment, the minimum cost of which is about 100 euros each. Finally we nearly missed our return flight home because of absolute mayhem in reception because of corporate groups, milling around the taxis. We have never before been so pleased when the holiday was over.

    Royal Service DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, First of all, I would like to thank you for the time that you have spent in explaining your experience in Trip Advisor. In reference to your comments I would like to explain that our Hotel, although it is a Thai and Asian Hotel, is located in Spain, that is why most of our staff is Spanish, although we have workers from different parts of the world. The service we offer to our clients is of the highest quality, regardless of the nationality of each one of us. As for our location, Asia Gardens is in a privileged place, with an exceptional climate all year round and 5 minutes drive from Benidorm and Finestrat. Not being a city hotel, we benefit from the tranquility that our customers are looking for when choosing our destination, but being at the same time, close to the city center, shopping center and tourist areas. Our clients, when they want to leave the hotel or go to the city, usually request a taxi that takes about 6 minutes to arrive, the price is around 12 euros, and we are always disposed to help you in what is possible, we apologize for have waited longer than indicated on this occasion, we will apply the appropriate measures so that this does not happen again. In reference to our Buffet Restaurant, I would like to inform that the breakfast is a continental breakfast, with dairy, great variety of fruit, cheeses, pastries, cereals, juices, hot dishes and eggs and pancakes show cooking. In contrast, the Rte. Buffet for dinner consists of a variety of entrees and salads, 11 hot main courses, 6 dishes in show cooking, seafood, 3 types of pasta and rice, plus our dessert island. With half board our costumers have included drinks from the house on the Rte. Udaipur buffet. We have several Restaurants, each different, Rte. Koh Samui (Thai), Rte. In Black (Gourmet), Rte. Buffet and Bar Bonsai that are open for dinner in low season. In high season, we also have Rte. Sushi & Moet, Rte. The island (fish and grilled meats) and Rte. Lombocci (Italian). To eat we always have open the Rte. Palapa (Mediterranean) and Rte. Zen (burgers, salads ..) We are sorry if we have not lived up to your expectations and we will inform our F & B manager about your comments to establish the appropriate measures. Regarding the comment about the pools, I would like to inform you that we have an outdoor swimming pool only for adults and heated throughout the year (Angkor Faces swimming pool), the entrance to the Spa has a cost of € 20 per person, we are sorry if this situation could caused you any inconvenience. We hope that the good memories remain in your memory and we desire that you give us another chance to enjoy a truly wonderful experience at Asia Gardens. Kind regards, Silvia Cortés Royal Service

    Round Indicators
    Colin M england. 06/14/2017 Çiftler

    “Pure Luxury”

    Visited for 2 nights to celebrate a "special birthday " with my husband. Chocolates were left in our room as a Happy Birthday which were absolutely lovely. Room was spacious and luxurious with a bonus of a Sea View , beautiful bathroom with all amenities you would expect from a 5 Star Hotel. All staff without exception provided excellent service in the bars and restaurants. Koh Samui was my favourite restaurant and In Black also high standard of food / service. I have to comment on Half Board being great value , as although we paid a supplement to eat in the a la carte, the house drinks were all included also so we got fantastic value for money. My only negative for the whole of the hotel we used, was daytime pool bar service which was very slow and often non existent and we had to go and ask ourselves( not expected in this standard of hotel ) Moving out to Spain next year and this will be our new Getaway Hotel for our nights away !! Not cheap by any standards but we will happily return.

    Royal Service DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear costumer, First of all, I would like to thank you the dedicated time to write your opinion in Trip Advisor. This is one of the most important tools we have to know the versions of the stay of our customers, and apply the appropriate corrective measures in order to reach the excellence in our service. It is a pleasure for us to know that our rooms, service, restaurants and facilities met your expectations. Regarding your comments about the pool bar, we will inform to our F&B manager to implement appropriate improvement measures. We hope to welcome you again very soon to enjoy our wonderful atmosphere. Kind regards, Silvia Cortés Royal Service

    Round Indicators
    MojacarMoros 06/13/2017 Arkadaş kaçamakları

    “Asia comes to Costa Blanca”

    Stunning, peaceful & tranquil setting with gorgeous tropical gardens and interconnecting pools. Heaven in Spain! We particularly enjoyed Ko Samui restaurant. Typical Thai food with a modern fresh twist; particularly the lobster curry & pad Thai.

    Adjunto a Dirección DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, Thanks for posting on Tripadvisor such a positive review regarding your recent stay with us. We are very glad to read that we fully met all your expectations and you found in our property the relaxing atmosphere you were looking for. We are looking forward to welcome you back pretty soon in order to enjoy again our outstanding Thai restaurant. Best regards, Sergio Tamayo Assistant Manager

    Round Indicators
    304paulinet 06/09/2017 İş

    “Beautiful hotel pity about the food!”

    The hotel buildings are very beautiful and the interconnecting pools are absolutely gorgeous. My interactions with the staff were few, but on the whole they were very pleasant and accommodating. My only gripe was the food was extremely disappointing I'm afraid and I am the least fussy eater on the planet. Every single meal was a let down - the tapas were horrid, greasy and over salted. I had the calamari which was like chewing my flip flop. What you may expect from a budget cafe not a 5* resort. We were here on a conference with work. In summary, if I had to pay my own money I would have been extremely disappointed with the value for money. Upgrading the food is an absolute essential for this hotel.

    Adjunto a Dirección DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, First of all, I would like to thank you the dedicated time to provide us your valious feedback regarding your experience at Asia Gardens. Regarding your suggestion about our F&B service, we are a little bit suprised with your comment since we had plenty of work conferences during these year and all of them congratuled us for the excellent food and service that we provide to all of their customers. However, I would like to thank you again for providing us your feedback which enables us to keep on improving in order to reach the excellence in our service. Looking forward to welcome you back and notice our improvements, Best regards, Sergio Tamayo Adjunto a Dirección

    Round Indicators
    Jes B Londra, İngiltere. 06/01/2017 Çiftler

    “Great place for couples, quiet during week. Just make sure you're aware of any events prior of booking.”

    Had lovely stay, mixed between weekends and weekdays. Quiet, relaxing location. Good service, lovely staff. Just make sure you check there aren't any private functions or events. That can ruin your stay!

    Adjunto a Dirección DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, First of all, I would like to thank you your kindly words regarding your recent stay at Asia Gardens. We are very glad to read that youe overall stay was superb and your really enjoyed our amazing facilities as well as our excellent services standards. Regarding the private events, I would like to explain you that we have a conference centre which is separate from the main building in order to preserve the relaxing and atmosphere of the hotel. We are looking forward to welcome you back pretty soon, Kind regards, Sergio Tamayo Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 15 2017
    • Saltdean
    • Çiftler

    Saltdeancatlovers

    “Fake Thai. Too corporate.”


    This could be a fantastic hotel, given the setting and the lovely rooms. However we soon found numerous problems and a lot that was fake.eg Staff were Spanish etc just dressed in Thai costumes, accompanied with a traditional Thai greeting. Hotel location very remote, no buses, expensive taxis and numerous inexplicable rules. We felt like prisoners with little contact with the outside world and no hotel information about meals, menus and availability of facilities. The evening buffet is to be avoided, 96 euros for 2 but virtually the same food as breakfast. Nine restaurants but only 3 open at same time, with same staff and same food. Our major problem was with the emphasis on corporate as these groups take over the hotel, drinking in the bar until 3.00am. The breakfast buffet was then demolished and not replenished. We spoke to Sergio at great length and he did try to help and we are grateful for this but then more problems arose. We wanted to use the indoor spa pool as the Zen pool was full of screaming children and not very relaxing. We were then informed that this would cost us 40 euros for 1 hour, unless we had a Spa treatment, the minimum cost of which is about 100 euros each. Finally we nearly missed our return flight home because of absolute mayhem in reception because of corporate groups, milling around the taxis. We have never before been so pleased when the holiday was over.


    Royal Service DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear guest, First of all, I would like to thank you for the time that you have spent in explaining your experience in Trip Advisor. In reference to your comments I would like to explain that our Hotel, although it is a Thai and Asian Hotel, is located in Spain, that is why most of our staff is Spanish, although we have workers from different parts of the world. The service we offer to our clients is of the highest quality, regardless of the nationality of each one of us. As for our location, Asia Gardens is in a privileged place, with an exceptional climate all year round and 5 minutes drive from Benidorm and Finestrat. Not being a city hotel, we benefit from the tranquility that our customers are looking for when choosing our destination, but being at the same time, close to the city center, shopping center and tourist areas. Our clients, when they want to leave the hotel or go to the city, usually request a taxi that takes about 6 minutes to arrive, the price is around 12 euros, and we are always disposed to help you in what is possible, we apologize for have waited longer than indicated on this occasion, we will apply the appropriate measures so that this does not happen again. In reference to our Buffet Restaurant, I would like to inform that the breakfast is a continental breakfast, with dairy, great variety of fruit, cheeses, pastries, cereals, juices, hot dishes and eggs and pancakes show cooking. In contrast, the Rte. Buffet for dinner consists of a variety of entrees and salads, 11 hot main courses, 6 dishes in show cooking, seafood, 3 types of pasta and rice, plus our dessert island. With half board our costumers have included drinks from the house on the Rte. Udaipur buffet. We have several Restaurants, each different, Rte. Koh Samui (Thai), Rte. In Black (Gourmet), Rte. Buffet and Bar Bonsai that are open for dinner in low season. In high season, we also have Rte. Sushi & Moet, Rte. The island (fish and grilled meats) and Rte. Lombocci (Italian). To eat we always have open the Rte. Palapa (Mediterranean) and Rte. Zen (burgers, salads ..) We are sorry if we have not lived up to your expectations and we will inform our F & B manager about your comments to establish the appropriate measures. Regarding the comment about the pools, I would like to inform you that we have an outdoor swimming pool only for adults and heated throughout the year (Angkor Faces swimming pool), the entrance to the Spa has a cost of € 20 per person, we are sorry if this situation could caused you any inconvenience. We hope that the good memories remain in your memory and we desire that you give us another chance to enjoy a truly wonderful experience at Asia Gardens. Kind regards, Silvia Cortés Royal Service

    DEĞERLENDIRME

    Round Indicators

    • haziran 14 2017
    • england
    • Çiftler

    Colin M

    “Pure Luxury”


    Visited for 2 nights to celebrate a "special birthday " with my husband. Chocolates were left in our room as a Happy Birthday which were absolutely lovely. Room was spacious and luxurious with a bonus of a Sea View , beautiful bathroom with all amenities you would expect from a 5 Star Hotel. All staff without exception provided excellent service in the bars and restaurants. Koh Samui was my favourite restaurant and In Black also high standard of food / service. I have to comment on Half Board being great value , as although we paid a supplement to eat in the a la carte, the house drinks were all included also so we got fantastic value for money. My only negative for the whole of the hotel we used, was daytime pool bar service which was very slow and often non existent and we had to go and ask ourselves( not expected in this standard of hotel ) Moving out to Spain next year and this will be our new Getaway Hotel for our nights away !! Not cheap by any standards but we will happily return.


    Royal Service DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear costumer, First of all, I would like to thank you the dedicated time to write your opinion in Trip Advisor. This is one of the most important tools we have to know the versions of the stay of our customers, and apply the appropriate corrective measures in order to reach the excellence in our service. It is a pleasure for us to know that our rooms, service, restaurants and facilities met your expectations. Regarding your comments about the pool bar, we will inform to our F&B manager to implement appropriate improvement measures. We hope to welcome you again very soon to enjoy our wonderful atmosphere. Kind regards, Silvia Cortés Royal Service

    DEĞERLENDIRME

    Round Indicators

    • haziran 13 2017
    • Arkadaş kaçamakları

    MojacarMoros

    “Asia comes to Costa Blanca”


    Stunning, peaceful & tranquil setting with gorgeous tropical gardens and interconnecting pools. Heaven in Spain! We particularly enjoyed Ko Samui restaurant. Typical Thai food with a modern fresh twist; particularly the lobster curry & pad Thai.


    Adjunto a Dirección DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear guest, Thanks for posting on Tripadvisor such a positive review regarding your recent stay with us. We are very glad to read that we fully met all your expectations and you found in our property the relaxing atmosphere you were looking for. We are looking forward to welcome you back pretty soon in order to enjoy again our outstanding Thai restaurant. Best regards, Sergio Tamayo Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 9 2017
    • İş

    304paulinet

    “Beautiful hotel pity about the food!”


    The hotel buildings are very beautiful and the interconnecting pools are absolutely gorgeous. My interactions with the staff were few, but on the whole they were very pleasant and accommodating. My only gripe was the food was extremely disappointing I'm afraid and I am the least fussy eater on the planet. Every single meal was a let down - the tapas were horrid, greasy and over salted. I had the calamari which was like chewing my flip flop. What you may expect from a budget cafe not a 5* resort. We were here on a conference with work. In summary, if I had to pay my own money I would have been extremely disappointed with the value for money. Upgrading the food is an absolute essential for this hotel.


    Adjunto a Dirección DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear guest, First of all, I would like to thank you the dedicated time to provide us your valious feedback regarding your experience at Asia Gardens. Regarding your suggestion about our F&B service, we are a little bit suprised with your comment since we had plenty of work conferences during these year and all of them congratuled us for the excellent food and service that we provide to all of their customers. However, I would like to thank you again for providing us your feedback which enables us to keep on improving in order to reach the excellence in our service. Looking forward to welcome you back and notice our improvements, Best regards, Sergio Tamayo Adjunto a Dirección

    DEĞERLENDIRME

    Round Indicators

    • haziran 1 2017
    • Londra, İngiltere
    • Çiftler

    Jes B

    “Great place for couples, quiet during week. Just make sure you're aware of any events prior of booking.”


    Had lovely stay, mixed between weekends and weekdays. Quiet, relaxing location. Good service, lovely staff. Just make sure you check there aren't any private functions or events. That can ruin your stay!


    Adjunto a Dirección DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear guest, First of all, I would like to thank you your kindly words regarding your recent stay at Asia Gardens. We are very glad to read that youe overall stay was superb and your really enjoyed our amazing facilities as well as our excellent services standards. Regarding the private events, I would like to explain you that we have a conference centre which is separate from the main building in order to preserve the relaxing and atmosphere of the hotel. We are looking forward to welcome you back pretty soon, Kind regards, Sergio Tamayo Assistant Manager

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