Barceló Hotel Pool  Asia Gardens Hotel & Thai Spa

Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Texto: 29296 İstisnai Asya havuzları: Langkawi, ardışık sonsuz havuzlar; Zen ve Caras de Angkor tüm yıl boyunca ısıtmalı. Rotonda del Fuego, Terra Mítica | 03502 | Finestrat, Alicante || España
+34 96 681 8400 +34 96 688 9762
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel Texto: 29296 4.5 out of 5 based on 2194 ratings. 2194 user reviews.
Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel reviewed by Saida M on . Wonderful place February visit was a wonderful stay. The hotel is tucked away from noise and hassle. It’s gardens and water make it an oasis. Fantastic, friendly, capable staff. Great food, especially breakfasts... Rating: 5
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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

Rotonda del Fuego, Terra Mítica   03502   Finestrat, Alicante     España  


Places of Interest

55,2 km Alicante-Elche Havalimanı

1 km FGV Terra Mítica

2 km Cala Finestrat Plajı

25 km Guadalest Kalesi

Premios y Reconocimientos Prizes and awards

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Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel

4.5/5 Round Indicators
| 2204 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmet


GEZGINLERIN PUANLAMASI

Mükemmel

64% Complete

1428

Çok iyi

21% Complete

467

Normal

9% Complete

202

Kötü

2% Complete

59

Çok kötü

2% Complete

48

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Chris D 04/19/2018 İş

    “Reception staff member with awful attitude ”

    An extremely rude reception staff member got my bill incorrect for a conference I was staying at. During the conversation his communication was appalling. He left me completely in the dark as to why he had suddenly doubled my bill (from the emails I showed him confirming the correct price). He then called over one of the conference organisers who corrected him & at this point he tried to say I was to blame for his error (this is in front of one of my long standing customers). Avoid this hotel if you’re looking for a professional service.
    Round Indicators
    Anna M Ghent, Belçika. 04/12/2018 Aile

    “Disappointing”

    First of all, the stuff speaks English much batter then understands, so that is very confusing. Although very friendly suff. The SPA is very avarege even for those who don’t go to Asia often. Hey have 3 changing spots when they have at the same time 6 people changing. Go figure. Also they hardly understand what you want, so I had to explaine 4 times that I would like face and head massage and not face and hand massage... the “tea ceremony” is just sad, I don’t know whay they put it on the website at all. that is why I decided not to even bother with any other suggested activities. In The main restaurant personal is very friendly but the food looks batter then it tastes certainly for breakfast. The a large cart restaurants a nice.

    Hotel Manager DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, Firstly, thanks for posting on Tripadvisor your valuable feedback about your recent stay with us. On behalf of the entire team of Asia Gardens, we do apologize for not exceeding your expectations this time. Furthermore, concerning our Thai Spa, the lack of understanding described is certainly not indicative of the high standards of excellence for which we are known for and after gathering all the information, we certainly tried to do our best to meet your preferences. Nevertheless, we do hope to welcome you back and reinstate your confidence with us very soon. Best regards, Sergio Tamayo Hotel Manager

    Round Indicators
    leaarg2017 Liverpool, İngiltere. 04/07/2018

    “Beautiful hotel ”

    Amazing hotel really beautiful Definitely will be coming back Feel like your in another part of the world it’s that peaceful Defiantly a 5 star Breakfast excellent and food in the Thai restaurant was also lovely food Rooms are lovely and very very clean

    Hotel Manager DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, First of all, on behalf of the entire team I would like to thank you for posting on Tripadvisor such a positive review about your recent stay with us. We are thrilled to know that Asia Gardens lived up all your expectations and you had a lovely stay in our property. Likewise, we are also very glad to know that you enjoyed our Koh Samui restaurant since it is our most emblematic restaurant. Since we know you are willing to be back, we are looking forward to welcoming you again pretty soon. Best regards, Sergio Tamayo Hotel Manager

    Round Indicators
    Saida M 03/28/2018 İş

    “Wonderful place”

    February visit was a wonderful stay. The hotel is tucked away from noise and hassle. It’s gardens and water make it an oasis. Fantastic, friendly, capable staff. Great food, especially breakfasts. Spacious, clean welcoming rooms. Recommended.

    Adjunto a Dirección DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, On behalf of the entire team I would like to thank you for posting on Tripadvisor your positive feedback about your experience at Asia Gardens. We do really appreciate your comments and we delighted to know that we lived up all your expectations and you had a lovely stay with us. Hopefully we can welcome you and back pretty soon, Best regards, Sergio Tamayo Executive Assistant Manager

    Round Indicators
    Bryan E 03/19/2018

    “Anniversary Treat”

    This is a fantastic Hotel. As soon as you enter the hotel you get a sense of calm and relaxation. The whole complex is beautifully laid out with several swimming pools and even a heated one. The rooms are amazing with everything you need to relax, get ready for your trip to the choice of restaurants and finally a king sized bed for a good night sleep. The staff are so attentive and look after your every need. The food we enjoyed was first class. Then there is the Spa. We enjoyed a relaxing massage and you can use the warm indoor pool and steam room before or after your treatment. We enjoyed this place so much that we are going to return in the summer when we shall be able to use the outdoor pools. This is a top class hotel

    Adjunto a Dirección DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
     Dear guest, First of all, thank you very much for posting on Tripadvisor such a complete and positive review about your recent experience at Asia Gardens. We are very glad to know that we lived up all your expectations and your overall stay with us was amazing. Furthermore, we are also delighted to read that you enjoyed everything you tried in Asia Gardens, from our facilities to our service and of course our delicious gastronomic offer. Since we know you are willing to be back in summer, we are looking forward to welcoming you back in order to keep on enjoying our pools, restaurants, gardens and far more. Best regards, Sergio Tamayo Executive Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • nisan 19 2018
    • İş

    Chris D

    “Reception staff member with awful attitude ”


    An extremely rude reception staff member got my bill incorrect for a conference I was staying at. During the conversation his communication was appalling. He left me completely in the dark as to why he had suddenly doubled my bill (from the emails I showed him confirming the correct price). He then called over one of the conference organisers who corrected him & at this point he tried to say I was to blame for his error (this is in front of one of my long standing customers). Avoid this hotel if you’re looking for a professional service.


    DEĞERLENDIRME

    Round Indicators

    • nisan 12 2018
    • Ghent, Belçika
    • Aile

    Anna M

    “Disappointing”


    First of all, the stuff speaks English much batter then understands, so that is very confusing. Although very friendly suff. The SPA is very avarege even for those who don’t go to Asia often. Hey have 3 changing spots when they have at the same time 6 people changing. Go figure. Also they hardly understand what you want, so I had to explaine 4 times that I would like face and head massage and not face and hand massage... the “tea ceremony” is just sad, I don’t know whay they put it on the website at all. that is why I decided not to even bother with any other suggested activities. In The main restaurant personal is very friendly but the food looks batter then it tastes certainly for breakfast. The a large cart restaurants a nice.


    Hotel Manager DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear guest, Firstly, thanks for posting on Tripadvisor your valuable feedback about your recent stay with us. On behalf of the entire team of Asia Gardens, we do apologize for not exceeding your expectations this time. Furthermore, concerning our Thai Spa, the lack of understanding described is certainly not indicative of the high standards of excellence for which we are known for and after gathering all the information, we certainly tried to do our best to meet your preferences. Nevertheless, we do hope to welcome you back and reinstate your confidence with us very soon. Best regards, Sergio Tamayo Hotel Manager

    DEĞERLENDIRME

    Round Indicators

    • nisan 7 2018
    • Liverpool, İngiltere

    leaarg2017

    “Beautiful hotel ”


    Amazing hotel really beautiful Definitely will be coming back Feel like your in another part of the world it’s that peaceful Defiantly a 5 star Breakfast excellent and food in the Thai restaurant was also lovely food Rooms are lovely and very very clean


    Hotel Manager DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear guest, First of all, on behalf of the entire team I would like to thank you for posting on Tripadvisor such a positive review about your recent stay with us. We are thrilled to know that Asia Gardens lived up all your expectations and you had a lovely stay in our property. Likewise, we are also very glad to know that you enjoyed our Koh Samui restaurant since it is our most emblematic restaurant. Since we know you are willing to be back, we are looking forward to welcoming you again pretty soon. Best regards, Sergio Tamayo Hotel Manager

    DEĞERLENDIRME

    Round Indicators

    • mart 28 2018
    • İş

    Saida M

    “Wonderful place”


    February visit was a wonderful stay. The hotel is tucked away from noise and hassle. It’s gardens and water make it an oasis. Fantastic, friendly, capable staff. Great food, especially breakfasts. Spacious, clean welcoming rooms. Recommended.


    Adjunto a Dirección DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear guest, On behalf of the entire team I would like to thank you for posting on Tripadvisor your positive feedback about your experience at Asia Gardens. We do really appreciate your comments and we delighted to know that we lived up all your expectations and you had a lovely stay with us. Hopefully we can welcome you and back pretty soon, Best regards, Sergio Tamayo Executive Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • mart 19 2018

    Bryan E

    “Anniversary Treat”


    This is a fantastic Hotel. As soon as you enter the hotel you get a sense of calm and relaxation. The whole complex is beautifully laid out with several swimming pools and even a heated one. The rooms are amazing with everything you need to relax, get ready for your trip to the choice of restaurants and finally a king sized bed for a good night sleep. The staff are so attentive and look after your every need. The food we enjoyed was first class. Then there is the Spa. We enjoyed a relaxing massage and you can use the warm indoor pool and steam room before or after your treatment. We enjoyed this place so much that we are going to return in the summer when we shall be able to use the outdoor pools. This is a top class hotel


    Adjunto a Dirección DireccionAsiaGardens - Asia Gardens Hotel & Thai Spa, a Royal Hideaway Hotel, bu yorumu yanıtladı
    Dear guest, First of all, thank you very much for posting on Tripadvisor such a complete and positive review about your recent experience at Asia Gardens. We are very glad to know that we lived up all your expectations and your overall stay with us was amazing. Furthermore, we are also delighted to read that you enjoyed everything you tried in Asia Gardens, from our facilities to our service and of course our delicious gastronomic offer. Since we know you are willing to be back in summer, we are looking forward to welcoming you back in order to keep on enjoying our pools, restaurants, gardens and far more. Best regards, Sergio Tamayo Executive Assistant Manager

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