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Barceló Cala Viñas Hotel Health and Beauty Treatments

Occidental Cala Viñas

Texto: 32693 Hotel with direct access to the idyllic Cala Viñas. Perfect for families and couples getaways. AL Coral, 2-4 | 07181 Cala Viñas, Calvià
+34 971 131 166 +34 971 130 931
Occidental Cala Viñas Texto: 32693 4 out of 5 based on 1478 ratings. 1478 user reviews.
Occidental Cala Viñas reviewed by Serhat Ç on . Deniz anaları ćok Guzel bir otel. Beklentilere göre.değişir. otel tatili değil.gezi amaćlı bir tatil yaptık. Bu sebeple.bizim ićin ekonomik ve temiz bir konaklama oldu. Otele dısarıdan su veya yiyecek getirip... Rating: 5
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Occidental Cala Viñas

AL Coral, 2-4   07181 Cala Viñas, Calvià  


Places of Interest

23 km They are Sant Joan Int'l

Beach of Cala Viñas

14 km Campo de Golf Bendinat

10 m Bus Cala Viñas

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Cala Viñas

4.0/5 Round Indicators
| 1479 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

33% Complete

493

Çok iyi

36% Complete

540

Normal

18% Complete

267

Kötü

7% Complete

117

Çok kötü

4% Complete

62

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Telegraphgirl Bristol, İngiltere. 11/23/2016 Aile

    “Fantastic hotel”

    The Barcelo Cala Vinas is a lovely hotel set in a stunning location. It has a small beach right next to the hotel. The room was a good size, very clean and the beds are very comfortable. Food is excellent with a great choice. Entertainment team were also very good. Definitely would recommend.
    Round Indicators
    kate e york. 10/30/2016 Çiftler

    “Very good hotel”

    The hotel was imaculate, the room was very roomy and clean and there was a lovley view of the bay and sea. The staff are incredibly helpful and polite, the hotel is in a quiet part of Megaleuff and over looks a gorgeous bay. It is perfect if you want to go somewhere to recharge the batteries. The food was a bit sub standard after a couple of days after lots of people left which seemed a bit unfair. If you go when the season is busy I think the food will be better

    Gerente Calaviñas H - Occidental Cala Viñas - All Inclusive, bu yorumu yanıtladı
     Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Best regards.

    Round Indicators
    aliharper13 Coventry, United Kingdom. 10/21/2016 Arkadaş kaçamakları

    “Perfect best friend mini break!!”

    My friend & I went for 4 nights to get a bit of sun before the winter sets in. Lovely peaceful location in a pretty little bay with a private beach. As soon as we arrived our room was upgraded which was ace! The room was really big with a separate kitchen/dining & lounge area. 2 lovely pools (one which is adults only 👍🏼👍🏼), several nice bars & lots of areas for chilling & looking at the lovely views. Food was probably 7/10, there's lots of choice & the standard is good but not 10/10, but then given what we paid I wouldn't have expected more. We stayed AI but you can choose HB or RO if you want to get out & explore!! Overall 8/10.

    Guest Experience Manager Calaviñas H - Occidental Cala Viñas - All Inclusive, bu yorumu yanıtladı
     Thank you very much for sharing this great review of your recent stay at Barceló Cala Viñas. We are thrilled that you a enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    Round Indicators
    Cwill28 10/19/2016 Aile

    “Not 4 star by any stretch ”

    We stayed in the hotel for a week returning on 13th October and it was the most disappointing holiday we have ever had, the weather wasn't great which is clearly uncontrollable however the hotel had so many issues it added to our disappointing experience, we holiday at AI at least twice a year and this is by far the worst we have ever had, so many small issues all added up!! The main foyer of the hotel gives the appearance of a really slick chic hotel this isn't the case at all The rooms are far far too small, we struggled to move and there was only myself, husband and a ten month old but add a baby cot in and the room was ridiculously small The first room we had in the the first block had an unmistakable smell of drains when we first arrived which got worse over the next few days, by the second morning I walked into the bathroom and the smell was so strong and vile I almost threw up, absolutely disgusting, I would assume this isn't a new problem, we were moved to another room immediately which was fine but no offer of help to move from the staff was really unhelpful, they actually watched us struggle with all our cases The hotel itself has so many design flaws! Steep hills and if like us you have a pram you need to take lifts everywhere, I felt like we spent our holiday constantly waiting on lifts The food in the restaurant is mediocre, it is not 4 star by any means, however we did always find something to eat, the main issue in the restaurant is the staff, some were friendly most were downright rude and looked like they would rather be anywhere else than there. The AI drinks have to be ordered from the staff no self service which would be nice and fine however when the restaurant is busy it can be an issue getting a drink or coffee at breakfast. As this is advertised as a family hotel they really need to invest in some decent high chairs, we had a ten month old and the wooden high chairs in the restaurant are very unsafe, none of the high chairs have a tray and my daughter was eating some finger food from the table when (I assume) the restaurant manager came over and told me to put her food on a plate, clearly if trays were provided On the chairs this is what we would use and a ten month old would most likely throw a plate across the restaurant or on the floor, I did not appreciate this gesture. there is no family feel in the restaurant either our little girl was making normal baby noises at dinner, having fun and not crying or behaving badly and so many guests made it clear that we were disturbing their dinner so much so we left abruptly and returned to our room, we travelled with our child to lanzarote in May and people were so much more understanding and friendly towards her, to reiterate she was not crying or throwing tantrums so this was really upsetting that people could be so horrible towards a small baby Our main issue was the pool area or lack there of, it almost seems that the pool was an after thought of the hotel and is in the most shady place in the hotel, if you are going on holiday to lie in the sun this hotel is not for you, we were so frustrated that when there was any sun you actually couldn't sit in one spot around the pool all day well very few and the sun beds are so close together it's very uncomfortable , there is a Beach beside the hotel however you have to pay for a sunbed and the water was very dirty with litter each time we went I can't comment on the entertainment as we didn't go to any of the nights. The hotel is very remote and you can get a taxi into maguluf easily enough Overall this hotel was very disappointing I wish I had of read the reviews before we booked, it really isn't a family hotel and has more of a weekend break feel about it

    Guest Experience Manager Calaviñas H - Occidental Cala Viñas - All Inclusive, bu yorumu yanıtladı
     Dear guest, Although we sincerely regret reading that your stay at Barceló Cala Viñas fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us aswe certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Regarding the room, we are sorry if there was a problem with the smell; we would have sent our maintenance or house keeping staff immediately to repair it had we known. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We regret that it had been not possible to enjoy the pool area due to weather, but unfortunately is a subject alien to us. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards, Guest Experience Manager

    Round Indicators
    Serhat Ç İstanbul İli, Türkiye. 06/27/2016 Aile

    “Deniz anaları ćok”

    Guzel bir otel. Beklentilere göre.değişir. otel tatili değil.gezi amaćlı bir tatil yaptık. Bu sebeple.bizim ićin ekonomik ve temiz bir konaklama oldu. Otele dısarıdan su veya yiyecek getirip odalardaki buzdolaplarını kullanabiliyorsunuz.

    DEĞERLENDIRME

    Round Indicators

    • kasım 23 2016
    • Bristol, İngiltere
    • Aile

    Telegraphgirl

    “Fantastic hotel”


    The Barcelo Cala Vinas is a lovely hotel set in a stunning location. It has a small beach right next to the hotel. The room was a good size, very clean and the beds are very comfortable. Food is excellent with a great choice. Entertainment team were also very good. Definitely would recommend.


    DEĞERLENDIRME

    Round Indicators

    • ekim 30 2016
    • york
    • Çiftler

    kate e

    “Very good hotel”


    The hotel was imaculate, the room was very roomy and clean and there was a lovley view of the bay and sea. The staff are incredibly helpful and polite, the hotel is in a quiet part of Megaleuff and over looks a gorgeous bay. It is perfect if you want to go somewhere to recharge the batteries. The food was a bit sub standard after a couple of days after lots of people left which seemed a bit unfair. If you go when the season is busy I think the food will be better


    Gerente Calaviñas H - Occidental Cala Viñas - All Inclusive, bu yorumu yanıtladı
    Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Best regards.

    DEĞERLENDIRME

    Round Indicators

    • ekim 21 2016
    • Coventry, United Kingdom
    • Arkadaş kaçamakları

    aliharper13

    “Perfect best friend mini break!!”


    My friend & I went for 4 nights to get a bit of sun before the winter sets in. Lovely peaceful location in a pretty little bay with a private beach. As soon as we arrived our room was upgraded which was ace! The room was really big with a separate kitchen/dining & lounge area. 2 lovely pools (one which is adults only 👍🏼👍🏼), several nice bars & lots of areas for chilling & looking at the lovely views. Food was probably 7/10, there's lots of choice & the standard is good but not 10/10, but then given what we paid I wouldn't have expected more. We stayed AI but you can choose HB or RO if you want to get out & explore!! Overall 8/10.


    Guest Experience Manager Calaviñas H - Occidental Cala Viñas - All Inclusive, bu yorumu yanıtladı
    Thank you very much for sharing this great review of your recent stay at Barceló Cala Viñas. We are thrilled that you a enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. 

    DEĞERLENDIRME

    Round Indicators

    • ekim 19 2016
    • Aile

    Cwill28

    “Not 4 star by any stretch ”


    We stayed in the hotel for a week returning on 13th October and it was the most disappointing holiday we have ever had, the weather wasn't great which is clearly uncontrollable however the hotel had so many issues it added to our disappointing experience, we holiday at AI at least twice a year and this is by far the worst we have ever had, so many small issues all added up!! The main foyer of the hotel gives the appearance of a really slick chic hotel this isn't the case at all The rooms are far far too small, we struggled to move and there was only myself, husband and a ten month old but add a baby cot in and the room was ridiculously small The first room we had in the the first block had an unmistakable smell of drains when we first arrived which got worse over the next few days, by the second morning I walked into the bathroom and the smell was so strong and vile I almost threw up, absolutely disgusting, I would assume this isn't a new problem, we were moved to another room immediately which was fine but no offer of help to move from the staff was really unhelpful, they actually watched us struggle with all our cases The hotel itself has so many design flaws! Steep hills and if like us you have a pram you need to take lifts everywhere, I felt like we spent our holiday constantly waiting on lifts The food in the restaurant is mediocre, it is not 4 star by any means, however we did always find something to eat, the main issue in the restaurant is the staff, some were friendly most were downright rude and looked like they would rather be anywhere else than there. The AI drinks have to be ordered from the staff no self service which would be nice and fine however when the restaurant is busy it can be an issue getting a drink or coffee at breakfast. As this is advertised as a family hotel they really need to invest in some decent high chairs, we had a ten month old and the wooden high chairs in the restaurant are very unsafe, none of the high chairs have a tray and my daughter was eating some finger food from the table when (I assume) the restaurant manager came over and told me to put her food on a plate, clearly if trays were provided On the chairs this is what we would use and a ten month old would most likely throw a plate across the restaurant or on the floor, I did not appreciate this gesture. there is no family feel in the restaurant either our little girl was making normal baby noises at dinner, having fun and not crying or behaving badly and so many guests made it clear that we were disturbing their dinner so much so we left abruptly and returned to our room, we travelled with our child to lanzarote in May and people were so much more understanding and friendly towards her, to reiterate she was not crying or throwing tantrums so this was really upsetting that people could be so horrible towards a small baby Our main issue was the pool area or lack there of, it almost seems that the pool was an after thought of the hotel and is in the most shady place in the hotel, if you are going on holiday to lie in the sun this hotel is not for you, we were so frustrated that when there was any sun you actually couldn't sit in one spot around the pool all day well very few and the sun beds are so close together it's very uncomfortable , there is a Beach beside the hotel however you have to pay for a sunbed and the water was very dirty with litter each time we went I can't comment on the entertainment as we didn't go to any of the nights. The hotel is very remote and you can get a taxi into maguluf easily enough Overall this hotel was very disappointing I wish I had of read the reviews before we booked, it really isn't a family hotel and has more of a weekend break feel about it


    Guest Experience Manager Calaviñas H - Occidental Cala Viñas - All Inclusive, bu yorumu yanıtladı
    Dear guest, Although we sincerely regret reading that your stay at Barceló Cala Viñas fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us aswe certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. Regarding the room, we are sorry if there was a problem with the smell; we would have sent our maintenance or house keeping staff immediately to repair it had we known. We were most concerned to read your remarks on the service you experienced whilst staying among us, mostly because your comments do not reflect the usual standard of service we strive to ensure for our guests, nevertheless please rest assured that your review will be shared with our head of departments for information and further revision. We regret that it had been not possible to enjoy the pool area due to weather, but unfortunately is a subject alien to us. Please be assured that your comments will be taken into serious consideration and that they will help us to improve our services. Once again, thank you for your time and despite the issues you have raised following your stay, we hope that Barceló will remain an option for your next holiday and that we will have the opportunity to restore your faith in our company in the near future. Kind regards, Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 27 2016
    • İstanbul İli, Türkiye
    • Aile

    Serhat Ç

    “Deniz anaları ćok”


    Guzel bir otel. Beklentilere göre.değişir. otel tatili değil.gezi amaćlı bir tatil yaptık. Bu sebeple.bizim ićin ekonomik ve temiz bir konaklama oldu. Otele dısarıdan su veya yiyecek getirip odalardaki buzdolaplarını kullanabiliyorsunuz.


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    Perfect family hotel with direct access to the idyllic Cala Viñas cove

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