Surroundings at the Occidental Playa de Palma hotel

Occidental Playa de Palma

Texto: 105339 In the heart of Playa de Palma, this hotel boasts a unique variety of sports with a prestigious Center of cycling. CL Fra Joan Llabrés, 16 | 07600 Playa de Palma, Palma de Mallorca (Mallorca)
+34 971 261 700 +34 971 266 936
Occidental Playa de Palma Texto: 105339 4 out of 5 based on 1786 ratings. 1786 user reviews.
Occidental Playa de Palma reviewed by 252hasant on . Beklenti Ödenen paranın karşılığını alamadım...lokalızasyon olarak iyi ama personel sıkıntısı olan bi hotel..banyo dekorasyon konusunda daha iyi olunabilir.all inkulizv içinde cok az yemek cesitleri var pool... Rating: 3
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Occidental Playa de Palma

CL Fra Joan Llabrés, 16   07600 Playa de Palma, Palma de Mallorca (Mallorca)  


Places of Interest

6 km They are Sant Joan Int'l

7 km Campo de Golf Son Antem

200 m Playa de Palma

200 m Palma city bus

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Playa de Palma

4.0/5 Round Indicators
| 1816 Görüşler

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    sm9754 02/15/2018 Çiftler

    “Stay at occidental.”

    Be prepared to ask for items several times. We had to ask for bed make up, towel replacements, coffee pod replacement. Restaurant had variety of food. Indoor pool was salt water but ok. Bike hire was an endurance event, be prepared for lots of paperwork, excessive charges and done whatever you do step over the line by the door as you get told firmly to get back, I won’t be using that German bike hire firm again
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    giriraj77 02/11/2018 Çiftler

    “Worst 4star in the world ”

    The staff is very rude, I had no coffee or tea machine in a standard room, nothing works in any of the rooms. I had to upgrade to a Better room which was £50 more for two nights. The suite is just namesake. I will never stay in cheap hotel or with Occidental group when traveling in Europe. They called themselves a 4 star and they didn’t even have bell boy or concierge. We were told that they will give two bottles of water free every night which we were not given. Upon asking the receptionist they responded that nothing come for free. We wanted to look at the most expensive suite which was being used by the manager of the hotel and we told to not ask to look at it. I mean that hotel was a complete disaster and I personally will not recommend anyone to stay in this hotel.
    Round Indicators
    SenorSkywalker Greater London, İngiltere. 02/09/2018 Yalnız seyahat

    “Nice place with some serious flaws”

    Pros; • Staff - Can't fault them. Friendly, professional and helpful. • Food - Under all inclusive there wasn't a great choice available but what was there was pretty good. Different menus each night. • Facilities - Heated pool for the winter, bar and restaurant located in the main lobby. Cons; • Beds - One of the most uncomfortable beds I've ever had the displeasure of sleeping on. Not once did I get a restful night sleep because of just how uncomfortable they are and woke in various levels of pain. • Location of room / noise - I was located at the far end of one of the corridors in the main hotel building. There are pipes running up the outside of the wall and whenever someone in the rooms above me used the taps or flushed the toilet you would hear the water gushing noisily.
    Round Indicators
    Ryan K 02/02/2018 Çiftler

    “Not bad.”

    Was a great hotel, really nice people and everything. But they have chair legs on the beds and a tiled floor, So all you hear in the morning is doors slamming and beds scraping around, it was very loud and annoying. If you wake up before 8am it shouldn't be an issue for anyone else, I was just quite looking forward to sleeping in. Food was great, pool was nice so other than that it was a nice place near the beach.

    other GEM-Playadepalma - Occidental Playa de Palma, bu yorumu yanıtladı
     Dear Ryan, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Playa de Palma hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We read the comments about the insonorization talking good notes of it, i can assure you that we are already studied the subject with our management and we are working on it, in order to be able to provide a better quality of rooms and services in our hotel. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards Orsy Szilagyi Guest Experience Manager

    Round Indicators
    252hasant Nuremberg, Almanya. 07/18/2016 Yalnız seyahat

    “Beklenti”

    Ödenen paranın karşılığını alamadım...lokalızasyon olarak iyi ama personel sıkıntısı olan bi hotel..banyo dekorasyon konusunda daha iyi olunabilir.all inkulizv içinde cok az yemek cesitleri var pool abrda..

    Guest Experience Manager PuebloPark - Occidental Playa de Palma, bu yorumu yanıtladı
     Dear guest, thank you for being our guests and writing this review about our hotel. We are sorry that you were not completely satisfied with your stay and truly hope that despite some complaints you got to enjoy the relaxing holiday you deserve. Your feedback is very important for us and we appreciate your help by letting us know which areas can be improved. It would be a great pleasure if we could welcome you at our hotel again in the future and show your some changes. Best Regards Emilio Rubio Amaya Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 15 2018
    • Çiftler

    sm9754

    “Stay at occidental.”


    Be prepared to ask for items several times. We had to ask for bed make up, towel replacements, coffee pod replacement. Restaurant had variety of food. Indoor pool was salt water but ok. Bike hire was an endurance event, be prepared for lots of paperwork, excessive charges and done whatever you do step over the line by the door as you get told firmly to get back, I won’t be using that German bike hire firm again


    DEĞERLENDIRME

    Round Indicators

    • şubat 11 2018
    • Çiftler

    giriraj77

    “Worst 4star in the world ”


    The staff is very rude, I had no coffee or tea machine in a standard room, nothing works in any of the rooms. I had to upgrade to a Better room which was £50 more for two nights. The suite is just namesake. I will never stay in cheap hotel or with Occidental group when traveling in Europe. They called themselves a 4 star and they didn’t even have bell boy or concierge. We were told that they will give two bottles of water free every night which we were not given. Upon asking the receptionist they responded that nothing come for free. We wanted to look at the most expensive suite which was being used by the manager of the hotel and we told to not ask to look at it. I mean that hotel was a complete disaster and I personally will not recommend anyone to stay in this hotel.


    DEĞERLENDIRME

    Round Indicators

    • şubat 9 2018
    • Greater London, İngiltere
    • Yalnız seyahat

    SenorSkywalker

    “Nice place with some serious flaws”


    Pros; • Staff - Can't fault them. Friendly, professional and helpful. • Food - Under all inclusive there wasn't a great choice available but what was there was pretty good. Different menus each night. • Facilities - Heated pool for the winter, bar and restaurant located in the main lobby. Cons; • Beds - One of the most uncomfortable beds I've ever had the displeasure of sleeping on. Not once did I get a restful night sleep because of just how uncomfortable they are and woke in various levels of pain. • Location of room / noise - I was located at the far end of one of the corridors in the main hotel building. There are pipes running up the outside of the wall and whenever someone in the rooms above me used the taps or flushed the toilet you would hear the water gushing noisily.


    DEĞERLENDIRME

    Round Indicators

    • şubat 2 2018
    • Çiftler

    Ryan K

    “Not bad.”


    Was a great hotel, really nice people and everything. But they have chair legs on the beds and a tiled floor, So all you hear in the morning is doors slamming and beds scraping around, it was very loud and annoying. If you wake up before 8am it shouldn't be an issue for anyone else, I was just quite looking forward to sleeping in. Food was great, pool was nice so other than that it was a nice place near the beach.


    other GEM-Playadepalma - Occidental Playa de Palma, bu yorumu yanıtladı
    Dear Ryan, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Playa de Palma hotel. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. We read the comments about the insonorization talking good notes of it, i can assure you that we are already studied the subject with our management and we are working on it, in order to be able to provide a better quality of rooms and services in our hotel. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards Orsy Szilagyi Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 18 2016
    • Nuremberg, Almanya
    • Yalnız seyahat

    252hasant

    “Beklenti”


    Ödenen paranın karşılığını alamadım...lokalızasyon olarak iyi ama personel sıkıntısı olan bi hotel..banyo dekorasyon konusunda daha iyi olunabilir.all inkulizv içinde cok az yemek cesitleri var pool abrda..


    Guest Experience Manager PuebloPark - Occidental Playa de Palma, bu yorumu yanıtladı
    Dear guest, thank you for being our guests and writing this review about our hotel. We are sorry that you were not completely satisfied with your stay and truly hope that despite some complaints you got to enjoy the relaxing holiday you deserve. Your feedback is very important for us and we appreciate your help by letting us know which areas can be improved. It would be a great pleasure if we could welcome you at our hotel again in the future and show your some changes. Best Regards Emilio Rubio Amaya Guest Experience Manager

    Swimming pool at the Occidental Playa de Palma hotel
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