Barceló Hotel Surroundings  Estepona Thalasso Spa

Occidental Estepona Thalasso & Spa - Adults Only

Texto: 34685 İstisnai Thalasso Spa merkezi ve çevresindeki golf sahalarıyla bu otel, Costa del Sol sahilinde lüks ve rahatlatıcı bir kaçamak fırsatı sunuyor. A-7 Autovía del Mediterráneo, Km. 165 ( Salida “Cancelada”) | 29680 Estepona
+34 952 899 499 34 952 883 908
Occidental Estepona Thalasso & Spa - Adults Only Texto: 34685 4 out of 5 based on 936 ratings. 936 user reviews.
Occidental Estepona Thalasso & Spa - Adults Only reviewed by John C on . Looks good I was here as a base whilst working in the area. Sadly didn't get to try any of the interesting facilities. Breakfast was fine,the room very comfortable,the staff helpful,the car park was the usual... Rating: 4
map

Occidental Estepona Thalasso & Spa - Adults Only

A-7 Autovía del Mediterráneo, Km. 165 ( Salida “Cancelada”)   29680 Estepona  


Places of Interest

66,2 km Málaga-Costa del Sol Havalimanı

73,6 km Málaga Limanı

80,1 km Málaga-María Zambrano Tren İstasyonu

70 km Picasso Müzesi + Katedral

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Estepona Thalasso & Spa - Adults Only

4.0/5 Round Indicators
| 936 Görüşler

TOPLAM DEĞERLENDIRME

Round Indicators

DETAYLI DEĞERLENDIRME

Round Indicators

Kalite-fiyat ilişkisi

Round Indicators

Konum

Round Indicators

Uyku kalitesi

Round Indicators

Odalar

Round Indicators

Temizlik

Round Indicators

Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

44% Complete

418

Çok iyi

36% Complete

344

Normal

12% Complete

118

Kötü

3% Complete

29

Çok kötü

2% Complete

27

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    John C 10/26/2017 İş

    “Looks good”

    I was here as a base whilst working in the area. Sadly didn't get to try any of the interesting facilities. Breakfast was fine,the room very comfortable,the staff helpful,the car park was the usual Spanish tight fit. Supermarket nearby and good selection of restaurants are within walking distance.

    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
     Dear John C, Thank you very much for sharing this great review upon your stay with us at Occidental Estepona. We are very pleased to read that you did like the installations of the hotel and for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you, Alexandra Fuentes, Assistant Manager

    Round Indicators
    pamelahL9828BP Liverpool, İngiltere. 10/23/2017 Yalnız seyahat

    “My wonderful holiday”

    Best holiday I’ve ever had. Comfortable, relaxing, great staff, fab room, wonderful food, clean. I would recommend this hotel to anyone who wants a relaxing holiday. Also some of the comments I read before I arrived at the hotel, made me think ‘oh no’, but when I arrived ‘oh yes’, lol!

    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
     Dear Mrs Pamela, Thank you very much for sharing this great review upon your stay with us at Occidental Estepona. We are glad and proud that you could enjoy your stay, and we show you our gratitude to your comment and gentle words that I can assured, motivates us all, to keep on working in the constant improvement of our services and facilities with the only intention and final goal of offering our guests a wonderful experience when staying in Occidental Estepona. We look forward to welcoming you back soon, Best Regards, Alexandra Fuentes Assistant Manager

    Round Indicators
    Dechelski Birmingham, İngiltere. 10/21/2017 Çiftler

    “Re-visit but very different”

    Decided to return to this hotel after staying last year and having a pretty good experience. Unfortunately, on this occasion it was very poor. Upon arrival, bedsheets were dirty and heavily stained. Called through to reception but was told that the only other alternative room was a twin... Disappointing. Requested an iron from reception but was told that there wasn't one available as it was out with another guest. Chased this up for an hour as needed it to iron outfits for a nice restaurant reservation we had. Finally got one from another guest. Staff didn't help. Tried to use room service at 12.30am after waking up with a dry throat and needing water. Was told that none could be bought to me and that the only way to get some was to go down to reception. Attempted to get drinks in the hotel bar but this wasn't staffed. Had to notify reception staff on every occasion. Overall, this didn't come across like a 4* hotel and nothing like our experience from the previous year. Wouldn't be returning.

    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
     Dear Guest, We were very disappointed to read your experience during your stay in our Barceló Occidental Estepona Thalasso Spa hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards, Alexandra Fuentes Assistant Manager

    Round Indicators
    Mazenine Welshpool, İngiltere. 10/17/2017 Çiftler

    “Lovely Hotel”

    We had ground floor room which was ideal as we had our dog with us. Beautiful modern, clean hotel with pleasant, helpful staff. We only stayed one night but certainly enjoyed our breakfast next morning. - choice was very good and tables set outside by thee swimming pool.

    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
     Dear Mazenine, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are very pleased to read that you did like the breakfast and bedrooms we accommodated you in. Moreover we are glad you enjoyed the beauty of our outdoor pool area as well as the confort of our sunbeds. Thank you once again for making us your choice, we certainly look forward to serving you again and to have the opportunity to exceed you expectations again in a not too distant future. Best regards, Alexandra Fuentes, Assistant Manager

    Round Indicators
    N3443FXcaro Gloucestershire, İngiltere. 10/11/2017 Çiftler

    “Short Stay”

    No transport to the beach from August,. More attention required to the surrounding not a good first impression. Beds really hard. Public transport close to the hotel. Staff need to be more informed of places of interest and how to get there e.g. Selwo is really close by but staff were unable to provide direction.

    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
     Dear Customer, I would like to inform you that in Occidental Hotels & Resort we strongly believe that there is always room for improvement therefore and apart from greatly appreciating your constructive critic, I am honestly sorry if we could not cover your expectations fully this time. You can rest assured the whole team is really interested in offering the best service possible and actions will be taken definitely taking your suggestions and comments into account. Sincerely, Alexandra Fuentes Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • ekim 26 2017
    • İş

    John C

    “Looks good”


    I was here as a base whilst working in the area. Sadly didn't get to try any of the interesting facilities. Breakfast was fine,the room very comfortable,the staff helpful,the car park was the usual Spanish tight fit. Supermarket nearby and good selection of restaurants are within walking distance.


    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
    Dear John C, Thank you very much for sharing this great review upon your stay with us at Occidental Estepona. We are very pleased to read that you did like the installations of the hotel and for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Thank you, Alexandra Fuentes, Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • ekim 23 2017
    • Liverpool, İngiltere
    • Yalnız seyahat

    pamelahL9828BP

    “My wonderful holiday”


    Best holiday I’ve ever had. Comfortable, relaxing, great staff, fab room, wonderful food, clean. I would recommend this hotel to anyone who wants a relaxing holiday. Also some of the comments I read before I arrived at the hotel, made me think ‘oh no’, but when I arrived ‘oh yes’, lol!


    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
    Dear Mrs Pamela, Thank you very much for sharing this great review upon your stay with us at Occidental Estepona. We are glad and proud that you could enjoy your stay, and we show you our gratitude to your comment and gentle words that I can assured, motivates us all, to keep on working in the constant improvement of our services and facilities with the only intention and final goal of offering our guests a wonderful experience when staying in Occidental Estepona. We look forward to welcoming you back soon, Best Regards, Alexandra Fuentes Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • ekim 21 2017
    • Birmingham, İngiltere
    • Çiftler

    Dechelski

    “Re-visit but very different”


    Decided to return to this hotel after staying last year and having a pretty good experience. Unfortunately, on this occasion it was very poor. Upon arrival, bedsheets were dirty and heavily stained. Called through to reception but was told that the only other alternative room was a twin... Disappointing. Requested an iron from reception but was told that there wasn't one available as it was out with another guest. Chased this up for an hour as needed it to iron outfits for a nice restaurant reservation we had. Finally got one from another guest. Staff didn't help. Tried to use room service at 12.30am after waking up with a dry throat and needing water. Was told that none could be bought to me and that the only way to get some was to go down to reception. Attempted to get drinks in the hotel bar but this wasn't staffed. Had to notify reception staff on every occasion. Overall, this didn't come across like a 4* hotel and nothing like our experience from the previous year. Wouldn't be returning.


    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
    Dear Guest, We were very disappointed to read your experience during your stay in our Barceló Occidental Estepona Thalasso Spa hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. It is with great concern that we read your comments about our staff mostly because their service has been praised many times for their professionalism yet genuine friendliness and we assure you that what you described is not the norm for us. We appreciate you taking the time to notify us of your personal expérience and rest assured that your review will be discussed with all departmental managers for evaluation and action as needed. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future. Best Regards, Alexandra Fuentes Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • ekim 17 2017
    • Welshpool, İngiltere
    • Çiftler

    Mazenine

    “Lovely Hotel”


    We had ground floor room which was ideal as we had our dog with us. Beautiful modern, clean hotel with pleasant, helpful staff. We only stayed one night but certainly enjoyed our breakfast next morning. - choice was very good and tables set outside by thee swimming pool.


    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
    Dear Mazenine, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are very pleased to read that you did like the breakfast and bedrooms we accommodated you in. Moreover we are glad you enjoyed the beauty of our outdoor pool area as well as the confort of our sunbeds. Thank you once again for making us your choice, we certainly look forward to serving you again and to have the opportunity to exceed you expectations again in a not too distant future. Best regards, Alexandra Fuentes, Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • ekim 11 2017
    • Gloucestershire, İngiltere
    • Çiftler

    N3443FXcaro

    “Short Stay”


    No transport to the beach from August,. More attention required to the surrounding not a good first impression. Beds really hard. Public transport close to the hotel. Staff need to be more informed of places of interest and how to get there e.g. Selwo is really close by but staff were unable to provide direction.


    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
    Dear Customer, I would like to inform you that in Occidental Hotels & Resort we strongly believe that there is always room for improvement therefore and apart from greatly appreciating your constructive critic, I am honestly sorry if we could not cover your expectations fully this time. You can rest assured the whole team is really interested in offering the best service possible and actions will be taken definitely taking your suggestions and comments into account. Sincerely, Alexandra Fuentes Assistant Manager

    Barceló Hotel Health and Beauty Treatments  Estepona Thalasso Spa

    A haven of luxury and relaxation on the Costa del Sol

    Kapat 

    Geri Bir otel bulun

    Otelin yeri Mexico

    Seç Mexico

    Otelin yeri Spain

    Seç Spain

    Yolculuğa başlayacağım yer

    TÜMÜ A B C D E F G H I J K L M N Ñ O P Q R S T U V W X Y Z

    Gideceğim yer

      Tarihler yanlış
      Lütfen geçerli tarihleri girin

    GECELER

    (İsteğe bağlı tarihler)

    0 geceler Seçilen

    İndirim* veya promosyon kodu ("promo kodu" olarak da belirir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde bu rezervasyona ilgili indirim uygulanacaktır. Giriş yapıldıktan sonra rezervasyon işleminin 1. adımında gösterilen fiyatlar zaten uygulanmış olan indirimi içermektedir. 

    Tamamlayıcı ve/veya ilave hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Bir indirim kodu, özel bir indirim** (pek çok odayı kapsayan, senior, Y kuşağı, kalabalık aile ve benzeri durumlara uygulanan indirimler) ve my Barceló üyesi olmakla elde edilen indirim arasındaki bileşim mümkün olacak şekilde, toplam maksimum indirim miktarı, Latin Amerika'daki otellerin fiyatı üzerinden maksimum %25, Avrupa ve Akdeniz'deki otellerin fiyatı üzerinden maksimum %20 olacaktır. 

    *Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    **İndirim kodunun uygulanması, otele varış anında geçerli değildir, yani yalnızca rezervasyonun gerçekleştirilmesi anında indirim geçerli olacaktır. 

    **Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda, otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

    Tarifeler yükleniyor...
    Otele atanmış bir tarife yok

    En iyi online fiyat garantisi

    Daha iyi bir fiyat bulursanız, mevcut fiyatta indirim yapacağız.

    Aradaki farkı iade ediyor ve nihai rezervasyon fiyatı üzerinden %10'luk ilave indirim uyguluyoruz. Buradan daha fazla bilgi edinebilirsiniz...