Barceló Hotel Pool  Estepona Thalasso Spa

Occidental Estepona Thalasso & Spa - Adults Only

Texto: 34685 İstisnai Thalasso Spa merkezi ve çevresindeki golf sahalarıyla bu otel, Costa del Sol sahilinde lüks ve rahatlatıcı bir kaçamak fırsatı sunuyor. A-7 Autovía del Mediterráneo, Km. 165 ( Salida “Cancelada”) | 29680 Estepona
+34 952 899 499 34 952 883 908
Occidental Estepona Thalasso & Spa - Adults Only Texto: 34685 4 out of 5 based on 795 ratings. 795 user reviews.
Occidental Estepona Thalasso & Spa - Adults Only reviewed by AmandaExpertReviewer on . Visited before but never again We decided on a quick break away the pressure of work etc u no the feeling.. we have been to this hotel several times and it has been quiet, tranquil, soothing and relaxing as a Spa hotel that u have... Rating: 1
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Occidental Estepona Thalasso & Spa - Adults Only

A-7 Autovía del Mediterráneo, Km. 165 ( Salida “Cancelada”)   29680 Estepona  


Places of Interest

66,2 km Málaga-Costa del Sol Havalimanı

73,6 km Málaga Limanı

80,1 km Málaga-María Zambrano Tren İstasyonu

70 km Picasso Müzesi + Katedral

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Estepona Thalasso & Spa - Adults Only

4.0/5 Round Indicators
| 796 Görüşler

TOPLAM DEĞERLENDIRME

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GEZGINLERIN PUANLAMASI

Mükemmel

44% Complete

358

Çok iyi

37% Complete

297

Normal

12% Complete

99

Kötü

2% Complete

22

Çok kötü

3% Complete

24

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    Round Indicators
    AmandaExpertReviewer 07/23/2017 Aile

    “Visited before but never again ”

    We decided on a quick break away the pressure of work etc u no the feeling.. we have been to this hotel several times and it has been quiet, tranquil, soothing and relaxing as a Spa hotel that u have booked should be. How different this time, loud music by the pool from morning till a DJ takes over to introduce u to even louder music to evening time. There is nowhere u can go to to get away from the noise. Live music to very late so if u want to relax in your room or literally anywhere u simply cannot. It is adult only but on this occasion there were several underage children at the hotel. We were told they were taking a different aspect in the hotel, so as we pointed out they ought to put things clear on there website as it certainly is not a Spa hotel that they are advertising.

    Director General OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
     Dear AmandaExpertReviewer, Firstly, I would like to thank you for choosing again our hotel for your stay in Estepona and for sharing your experience with all the Tripadvisor users. I regret to read that we were not able to meet your expectations on this occasion and that you got such an impression, since our main goal, as you know from previous stays, is to watch over the rest and well-being of our customers. I would like to inform you that every single service we offer is the result of hundreds of comments we receive from our guests, telling us what could we do to improve their experiences when staying with us, such as the DJ & Saxo in the afternoon in the outdoor pool, or the live music shows in the evening -never ending beyond midnight to assure everyone´s rest- nevertheless I sincerely apologize if you could not fully enjoy at this time, if we would have known that your break was being disturbed, we would have definitely taken action immediately to avoid prolonging your discomfort. Regreting the title of your review, we look forward to welcoming you again, as we truly believe that criticism and comments help us being better, and will make us offer an even greater service. Kindest regards, Pablo Canca General Manager

    Round Indicators
    667axelu 07/13/2017 Çiftler

    “Summer 2017 1 week stay”

    Avrage hotel stay. Not luxery as stated in any way. Dinenr bufe was derible an i would not serve that to anyone. Breakfast bufe was very god. Pool aeray was ok, but a bit noysy from the road outside. .

    Director General OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
     Dear 667axelu, I would like to inform you that in Occidental Hotels & Resort we strongly believe that there is always room for improvement therefore and apart from greatly appreciating your constructive critic, I am honestly sorry if we could not cover your expectations fully this time, and definitely you can rest assured that the whole team is really interested in offering the best service possible. We would love to welcome you back so that you can both, check that we take your words seriously and also you can enjoy our services again. Best regards, Pablo Canca General Manager

    Round Indicators
    William James C Cambrils. 07/12/2017 Çiftler

    “Great hotel”

    Great hotel for a holiday friendly staff all the meals were excellent loved the breakfast loads of choice The room is of good size with comfortable bed, shower is excellent. Pool is a great place to be so relaxing and you can get a bed any time plenty of space, The hotel is kept very clean excellent

    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
     Dear " William James C", Firstly, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Estepona hotel and we thank you for your kind recommendation to TripAdvisor's readers. We are very pleased to read that you did like the room we accommodated you and for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Alexandra Fuentes Assistant Manager

    Round Indicators
    Clare S 07/11/2017 Çiftler

    “Excellent”

    Just spent 8 nights at this wonderful hotel staff are all friendly and polite nothing is too much trouble. Afternoons sitting round the pool have been made so much better listening to DJ Paula and her great saxophone playing ....well done Paula you are a star. Rooms are spacious and clean food is good at both the breakfast and diner buffet.....even for the all the fussy eaters out there!!!!! Would I return most definitely.

    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
     Dear Customer, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are glad and proud that you could enjoy your stay, and we show you our gratitude to your comment and gentle words that I can assured, motivates us all, to keep on working in the constant improvement of our services and facilities with the only intention and final goal of offering our guests a wonderful experience when staying in Occidental Estepona. We are really looking forward to welcoming you again soon, Kind regards, Alexandra Fuentes Assistant Manager

    Round Indicators
    michelleoC9800SG Cebelitarık. 06/26/2017 Arkadaş kaçamakları

    “Excellent!”

    Brilliant hotel :) Stayed here approximately 5/6 times as I love everything about it! Great service, friendly staff, clean and spacious rooms. Lovely spa and gym. Adults only hotel making it very chilled, relaxed and tranquil. Definitely recommend! :)

    Director General OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
     Dear michelleoC9800SG, First and foremost I would like to thank you for choosing Occidental Hotels & Resorts once again to spend a few days of your valuable time and also I would like to thank you for the writing of this review, that for sure will help others decide. We are glad to read you enjoyed our services and we absolutely look forward to welcoming you back soon again. Kindest regards, Pablo Canca General Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 23 2017
    • Aile

    AmandaExpertReviewer

    “Visited before but never again ”


    We decided on a quick break away the pressure of work etc u no the feeling.. we have been to this hotel several times and it has been quiet, tranquil, soothing and relaxing as a Spa hotel that u have booked should be. How different this time, loud music by the pool from morning till a DJ takes over to introduce u to even louder music to evening time. There is nowhere u can go to to get away from the noise. Live music to very late so if u want to relax in your room or literally anywhere u simply cannot. It is adult only but on this occasion there were several underage children at the hotel. We were told they were taking a different aspect in the hotel, so as we pointed out they ought to put things clear on there website as it certainly is not a Spa hotel that they are advertising.


    Director General OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
    Dear AmandaExpertReviewer, Firstly, I would like to thank you for choosing again our hotel for your stay in Estepona and for sharing your experience with all the Tripadvisor users. I regret to read that we were not able to meet your expectations on this occasion and that you got such an impression, since our main goal, as you know from previous stays, is to watch over the rest and well-being of our customers. I would like to inform you that every single service we offer is the result of hundreds of comments we receive from our guests, telling us what could we do to improve their experiences when staying with us, such as the DJ & Saxo in the afternoon in the outdoor pool, or the live music shows in the evening -never ending beyond midnight to assure everyone´s rest- nevertheless I sincerely apologize if you could not fully enjoy at this time, if we would have known that your break was being disturbed, we would have definitely taken action immediately to avoid prolonging your discomfort. Regreting the title of your review, we look forward to welcoming you again, as we truly believe that criticism and comments help us being better, and will make us offer an even greater service. Kindest regards, Pablo Canca General Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 13 2017
    • Çiftler

    667axelu

    “Summer 2017 1 week stay”


    Avrage hotel stay. Not luxery as stated in any way. Dinenr bufe was derible an i would not serve that to anyone. Breakfast bufe was very god. Pool aeray was ok, but a bit noysy from the road outside. .


    Director General OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
    Dear 667axelu, I would like to inform you that in Occidental Hotels & Resort we strongly believe that there is always room for improvement therefore and apart from greatly appreciating your constructive critic, I am honestly sorry if we could not cover your expectations fully this time, and definitely you can rest assured that the whole team is really interested in offering the best service possible. We would love to welcome you back so that you can both, check that we take your words seriously and also you can enjoy our services again. Best regards, Pablo Canca General Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 12 2017
    • Cambrils
    • Çiftler

    William James C

    “Great hotel”


    Great hotel for a holiday friendly staff all the meals were excellent loved the breakfast loads of choice The room is of good size with comfortable bed, shower is excellent. Pool is a great place to be so relaxing and you can get a bed any time plenty of space, The hotel is kept very clean excellent


    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
    Dear " William James C", Firstly, We greatly appreciate the time you spent to share your recent holiday experience at our Occidental Estepona hotel and we thank you for your kind recommendation to TripAdvisor's readers. We are very pleased to read that you did like the room we accommodated you and for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Best Regards, Alexandra Fuentes Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • temmuz 11 2017
    • Çiftler

    Clare S

    “Excellent”


    Just spent 8 nights at this wonderful hotel staff are all friendly and polite nothing is too much trouble. Afternoons sitting round the pool have been made so much better listening to DJ Paula and her great saxophone playing ....well done Paula you are a star. Rooms are spacious and clean food is good at both the breakfast and diner buffet.....even for the all the fussy eaters out there!!!!! Would I return most definitely.


    Assistant Manager OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
    Dear Customer, Thank you very much for leaving these wonderful comments on Tripadvisor, we are delighted that you enjoyed your stay among us. We are glad and proud that you could enjoy your stay, and we show you our gratitude to your comment and gentle words that I can assured, motivates us all, to keep on working in the constant improvement of our services and facilities with the only intention and final goal of offering our guests a wonderful experience when staying in Occidental Estepona. We are really looking forward to welcoming you again soon, Kind regards, Alexandra Fuentes Assistant Manager

    DEĞERLENDIRME

    Round Indicators

    • haziran 26 2017
    • Cebelitarık
    • Arkadaş kaçamakları

    michelleoC9800SG

    “Excellent!”


    Brilliant hotel :) Stayed here approximately 5/6 times as I love everything about it! Great service, friendly staff, clean and spacious rooms. Lovely spa and gym. Adults only hotel making it very chilled, relaxed and tranquil. Definitely recommend! :)


    Director General OccidentalEsteponaGM - Occidental Estepona Thalasso Spa, bu yorumu yanıtladı
    Dear michelleoC9800SG, First and foremost I would like to thank you for choosing Occidental Hotels & Resorts once again to spend a few days of your valuable time and also I would like to thank you for the writing of this review, that for sure will help others decide. We are glad to read you enjoyed our services and we absolutely look forward to welcoming you back soon again. Kindest regards, Pablo Canca General Manager

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