Barceló Hotel Pool  Jandía Playa

Occidental Jandía Playa

Texto: 26967 Otelde muhteşem havuzlara, çocuk parkı ve bütün aile üyeleri için sınırsız aktivite imkânı bulunuyor. C/ Sancho Panza, s/n. Urbanización Playa del Jable | 35625 Jandía, Pájara (Fuerteventura)
+34 928 54 60 00 +34 928 542 626
Occidental Jandía Playa Texto: 26967 4 out of 5 based on 4980 ratings. 4980 user reviews.
Occidental Jandía Playa reviewed by Nikki A on . Here now What can I say...... Here now at the moment not really what we expected. Down points:- # animation team very poor not really doing a lot not much for English at the evening # food- always cold and... Rating: 2
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Occidental Jandía Playa

C/ Sancho Panza, s/n. Urbanización Playa del Jable   35625 Jandía, Pájara (Fuerteventura)  


Places of Interest

84 km Fuerteventura

400 m Jandía Plajı

45 km Las Playitas Golf Sahası

Premios y Reconocimientos Premios y reconocimientos

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Jandía Playa

4.0/5 Round Indicators
| 5010 Görüşler

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Filtreleme kriteri

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    Russell H Spennymoor, England, United Kingdom. 06/23/2017

    “Great holiday”

    We were at the occidental jandia playa in june just got back had a great holiday staff in restaurants and bars were great made you welcome the food was a good choice and don't know what people that right on here we had a great time the rooms was always cleaned and the cleaner was hard working like all staff were the only problem was my partner has walking problem and been a diabetic we were in block 9 Room 2210 great sea views but a long way from restaurant and bars a lot of steps we would go back to this hotel but not in that block 9 one closer to Reception and restaurants never told hotel wish we did but me and my partner did not want to make a fuss but want to thank all management and staff special the girl in the piano bar that was great and friendly for making our holiday x
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    Hunibun70 Greater London, İngiltere. 06/22/2017 Çiftler

    “Great Hotel Complex!”

    Just back from a week at the Occidental Jandia Mar and it was a great holiday! We had a late arrival and didn't get to the hotel until 9.49pm. The receptionist straight away asked us if we wanted to get dinner which ended at 10pm . They offered to take our bags to our rooms. We weren't hungry and decided to check in and go to the room. The reception staff were extremely efficient, told us what we needed to do and dealt with us as quickly as they could. They then told us to wait outside for the porter to take us to our room on a golf buggy. This was a fabulous service as I doubt we would have found it in the dark without help. He came really quickly and carried our cases up the one floor to our room. The rooms are spacious with a massive bed, which is really comfy, good wardrobes with a safe. It is a little worn but all very clean. Room cleaned every day and towels changed when indicated by leaving them on the floor and sometimes even when not. There is a mini fridge in the room which they replenish with bottled water daily (AI). We couldn't get our safe open as the previous occupant had left it shut. I phoned reception and they sent a maintenance man to open it for us. He got to us within about 5 minutes - so quick and brilliant service. One thing I think would add to the room is to provide tea and coffee making equipment in the room - having to walk to breakfast without having a cuppa was a struggle. We were in block 9 which is right at the bottom of the complex. It is on a hill and there are pushchair friendly paths up to the top as well as various steps for which to make your way through the site. My husband was all for taking a different route each time which is a good way to find your way around. I did struggle a bit with the hills as I have bad knees but if taken slowly was manageable. Fabulous view of the beach from there though. We were all inclusive but I found there to be a good choice of food. There was always pizza, pasta, salad for dinner and freshly cooked meat and fish. There were theme nights of different cuisines but with everything else The offer was a strange mix. Fresh fried eggs and bacon for breakfast, fresh fruit, cereals yogurts toast. Sometimes the food was only Luke warm but it was always cooked properly. The bars are busy in the evening but all the staff work really hard to serve you quickly and always in the best of attitudes. I have to say the army of staff at the complex were absolutely fantastic!! There is a good choice of drinks and cocktails to choose from which are all included. There is a small complex of shops on the road beneath the hotel complex which is easy to access with the lifts. There is a spar, various beach accessories shops, shoe shops, an Aloe Vera shop, a perfume shop and a couple of more upmarket shops. From there you can get to the beach via an under pass or via a zebra crossing. You have to walk around a nature reserve to get to the beach but it isn't very far. The beach is gorgeous! With plenty of sun beds and umbrellas to rent for the day. For 2 beds and 1 umbrella it cost €13.50 for the day. The nearest toilet is in a bar and is for customers only though. There is a lovely walk down to the lighthouse which then leads to further shops. The market is on a Thursday morning and I highly recommend a visit. When you get to the Road facing the beach don't cross over but turn right and walk for about 2km. You pass lots of shops and when you get to the end (near the marina turnoff) turn right and the market is at the end of that road. There is an ATM in the hotel but it wasn't working whilst we were there. There are other ones in the shops which are passed the closed zoo on the main road towards the lighthouse. The pools are great, lovely and big. The lower pool being the quieter one. They have fixed canopies for shades but no umbrellas. The beds under the canopies go quite quickly in the morning too and on the whole I would say people would only claim beds when they were actually going to use them. I would suggest going to breakfast with your towel so when you come out you can get a bed. There are exceptions of course you'll always have a few selfish people who put their towels on the beds really early. I would say that umbrellas are essential and the hotel should provide moveable ones for those that want them. We didn't really watch the entertainment or join the activities during the day but there was plenty going on but hard to get a seat to watch the evening entertainment unfortunately. They had it in the bar downstairs but there is a theatre one floor up which would have been better as much bigger and you'd get more people in to watch! We tried to get late check out for our room but they were fully booked so needed to book a complimentary room for a shower. This was disappointing as there were no towels and other people who had used it had left it in a mess with their toiletries left everywhere! On the whole I would recommend this hotel, lovely room, great pools, brilliant location ( although quite far from the airport) and absolutely fantastic staff. There are things that can be improved which is why it gets 4/5.
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    fintano119 Portrush, İngiltere. 06/21/2017 Aile

    “Family Vacation”

    Very good Hotel, plan to return. Little bit of a trip from airport but very comfortable coaches. Top pool is very hot once sun comes out, Bath hot. Very quiet area plus beach trip is a must. About 5-10 mins walk but worth it.

    Guest Relations Manager jandiaplayarrpp - Occidental Jandia Playa, bu yorumu yanıtladı
     Dear client, Firstly, we would like to thank you for having spent the time to forward us your comments on your stay here at the Occidental Jandía Playa. For the management team, your comments are very important as this give us the opportunity to improve the services and adapt it to our guests needs and requirements. We really appreciate all your comments and it is very grateful see that you have enjoyed the time you spend in our hotel. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. It has been a pleasure receiving you in Fuerteventura and one more time thank you for helping us to improve. We are already looking forward to you next stay, Best wishes, Guest Experience Management Occidental Jandía Playa

    Round Indicators
    ltfc68 Luton, İngiltere. 06/21/2017 Aile

    “FANTASTIC HOTEL AND LOVELY STAFF”

    Fantastic Hotel brilliant for families I travelled with myself my girlfriend and my four-year-old daughter the entertainment team animation were really excellent Melissa was absolutely amazing she didn't stop gave 200% my daughter Amy-Rose love her to bits there was nothing ever too much trouble for Melissa she went out her way every day to come see Amy-Rose by the pool or at the evenings entertainment (NOTE TO MANAGEMENT- what ever she is getting paid it's not enough ,,, Melissa a real asset to your hotel) all the animation team with great Vicky to mention at the evening kids disco fantastic to, the entertainment every evening was good which made our holiday that little bit more special the animation shows were so funny love them. Hotel itself very clean, rooms clean every day and fresh towels, greats swimming Pool the designated kids Pool was heated it was like bathwater every day amazing, more that enough sun beds for everyone lots of space. As a whole had a great time would deafly go back again hope that the hotel keeps up there excellent standards NOTHING I CAN FAULT .... PERFECT 😄 Gordon, Maria and Amy-Rose LUTON UK

    Guest Relations Manager jandiaplayarrpp - Occidental Jandia Playa, bu yorumu yanıtladı
     Dear client, Thank you for the great feedback of your recent holiday experience at our Occidental Jandía Playa; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our Mini Club team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. We assure you that your kindly words will be passed to the referring departments and we thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Yours sincerely, Guest Experience Management Occidental Jandía Playa

    Round Indicators
    mickyhuck Cheltenham, İngiltere. 06/20/2017 Arkadaş kaçamakları

    “Mr Huck”

    Here now. Lovely views. Food ok much the same. No English sausages. Bar is a joke. Long queues for drinks. Never had this at any other Barcelo. Staff are brilliant. Entertainment is rubbish. Not enough room for everyone to watch and relax the e entertainment. Advice. Hire a car. Only one straight road from the airport. Beach is so so fantastic. No water sports though

    Guest Relations Manager jandiaplayarrpp - Occidental Jandia Playa, bu yorumu yanıtladı
     Dear client, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Jandía Playa. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. As well this is a good help for the readers of Tripadvisor for planning their next holiday trip. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments about our restaurant area, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back in future on Fuerteventura. Kind regards, Guest Experience Management Occidental Jandía Playa

    DEĞERLENDIRME

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    • haziran 23 2017
    • Spennymoor, England, United Kingdom

    Russell H

    “Great holiday”


    We were at the occidental jandia playa in june just got back had a great holiday staff in restaurants and bars were great made you welcome the food was a good choice and don't know what people that right on here we had a great time the rooms was always cleaned and the cleaner was hard working like all staff were the only problem was my partner has walking problem and been a diabetic we were in block 9 Room 2210 great sea views but a long way from restaurant and bars a lot of steps we would go back to this hotel but not in that block 9 one closer to Reception and restaurants never told hotel wish we did but me and my partner did not want to make a fuss but want to thank all management and staff special the girl in the piano bar that was great and friendly for making our holiday x


    DEĞERLENDIRME

    Round Indicators

    • haziran 22 2017
    • Greater London, İngiltere
    • Çiftler

    Hunibun70

    “Great Hotel Complex!”


    Just back from a week at the Occidental Jandia Mar and it was a great holiday! We had a late arrival and didn't get to the hotel until 9.49pm. The receptionist straight away asked us if we wanted to get dinner which ended at 10pm . They offered to take our bags to our rooms. We weren't hungry and decided to check in and go to the room. The reception staff were extremely efficient, told us what we needed to do and dealt with us as quickly as they could. They then told us to wait outside for the porter to take us to our room on a golf buggy. This was a fabulous service as I doubt we would have found it in the dark without help. He came really quickly and carried our cases up the one floor to our room. The rooms are spacious with a massive bed, which is really comfy, good wardrobes with a safe. It is a little worn but all very clean. Room cleaned every day and towels changed when indicated by leaving them on the floor and sometimes even when not. There is a mini fridge in the room which they replenish with bottled water daily (AI). We couldn't get our safe open as the previous occupant had left it shut. I phoned reception and they sent a maintenance man to open it for us. He got to us within about 5 minutes - so quick and brilliant service. One thing I think would add to the room is to provide tea and coffee making equipment in the room - having to walk to breakfast without having a cuppa was a struggle. We were in block 9 which is right at the bottom of the complex. It is on a hill and there are pushchair friendly paths up to the top as well as various steps for which to make your way through the site. My husband was all for taking a different route each time which is a good way to find your way around. I did struggle a bit with the hills as I have bad knees but if taken slowly was manageable. Fabulous view of the beach from there though. We were all inclusive but I found there to be a good choice of food. There was always pizza, pasta, salad for dinner and freshly cooked meat and fish. There were theme nights of different cuisines but with everything else The offer was a strange mix. Fresh fried eggs and bacon for breakfast, fresh fruit, cereals yogurts toast. Sometimes the food was only Luke warm but it was always cooked properly. The bars are busy in the evening but all the staff work really hard to serve you quickly and always in the best of attitudes. I have to say the army of staff at the complex were absolutely fantastic!! There is a good choice of drinks and cocktails to choose from which are all included. There is a small complex of shops on the road beneath the hotel complex which is easy to access with the lifts. There is a spar, various beach accessories shops, shoe shops, an Aloe Vera shop, a perfume shop and a couple of more upmarket shops. From there you can get to the beach via an under pass or via a zebra crossing. You have to walk around a nature reserve to get to the beach but it isn't very far. The beach is gorgeous! With plenty of sun beds and umbrellas to rent for the day. For 2 beds and 1 umbrella it cost €13.50 for the day. The nearest toilet is in a bar and is for customers only though. There is a lovely walk down to the lighthouse which then leads to further shops. The market is on a Thursday morning and I highly recommend a visit. When you get to the Road facing the beach don't cross over but turn right and walk for about 2km. You pass lots of shops and when you get to the end (near the marina turnoff) turn right and the market is at the end of that road. There is an ATM in the hotel but it wasn't working whilst we were there. There are other ones in the shops which are passed the closed zoo on the main road towards the lighthouse. The pools are great, lovely and big. The lower pool being the quieter one. They have fixed canopies for shades but no umbrellas. The beds under the canopies go quite quickly in the morning too and on the whole I would say people would only claim beds when they were actually going to use them. I would suggest going to breakfast with your towel so when you come out you can get a bed. There are exceptions of course you'll always have a few selfish people who put their towels on the beds really early. I would say that umbrellas are essential and the hotel should provide moveable ones for those that want them. We didn't really watch the entertainment or join the activities during the day but there was plenty going on but hard to get a seat to watch the evening entertainment unfortunately. They had it in the bar downstairs but there is a theatre one floor up which would have been better as much bigger and you'd get more people in to watch! We tried to get late check out for our room but they were fully booked so needed to book a complimentary room for a shower. This was disappointing as there were no towels and other people who had used it had left it in a mess with their toiletries left everywhere! On the whole I would recommend this hotel, lovely room, great pools, brilliant location ( although quite far from the airport) and absolutely fantastic staff. There are things that can be improved which is why it gets 4/5.


    DEĞERLENDIRME

    Round Indicators

    • haziran 21 2017
    • Portrush, İngiltere
    • Aile

    fintano119

    “Family Vacation”


    Very good Hotel, plan to return. Little bit of a trip from airport but very comfortable coaches. Top pool is very hot once sun comes out, Bath hot. Very quiet area plus beach trip is a must. About 5-10 mins walk but worth it.


    Guest Relations Manager jandiaplayarrpp - Occidental Jandia Playa, bu yorumu yanıtladı
    Dear client, Firstly, we would like to thank you for having spent the time to forward us your comments on your stay here at the Occidental Jandía Playa. For the management team, your comments are very important as this give us the opportunity to improve the services and adapt it to our guests needs and requirements. We really appreciate all your comments and it is very grateful see that you have enjoyed the time you spend in our hotel. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. It has been a pleasure receiving you in Fuerteventura and one more time thank you for helping us to improve. We are already looking forward to you next stay, Best wishes, Guest Experience Management Occidental Jandía Playa

    DEĞERLENDIRME

    Round Indicators

    • haziran 21 2017
    • Luton, İngiltere
    • Aile

    ltfc68

    “FANTASTIC HOTEL AND LOVELY STAFF”


    Fantastic Hotel brilliant for families I travelled with myself my girlfriend and my four-year-old daughter the entertainment team animation were really excellent Melissa was absolutely amazing she didn't stop gave 200% my daughter Amy-Rose love her to bits there was nothing ever too much trouble for Melissa she went out her way every day to come see Amy-Rose by the pool or at the evenings entertainment (NOTE TO MANAGEMENT- what ever she is getting paid it's not enough ,,, Melissa a real asset to your hotel) all the animation team with great Vicky to mention at the evening kids disco fantastic to, the entertainment every evening was good which made our holiday that little bit more special the animation shows were so funny love them. Hotel itself very clean, rooms clean every day and fresh towels, greats swimming Pool the designated kids Pool was heated it was like bathwater every day amazing, more that enough sun beds for everyone lots of space. As a whole had a great time would deafly go back again hope that the hotel keeps up there excellent standards NOTHING I CAN FAULT .... PERFECT 😄 Gordon, Maria and Amy-Rose LUTON UK


    Guest Relations Manager jandiaplayarrpp - Occidental Jandia Playa, bu yorumu yanıtladı
    Dear client, Thank you for the great feedback of your recent holiday experience at our Occidental Jandía Playa; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our Mini Club team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. We assure you that your kindly words will be passed to the referring departments and we thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Yours sincerely, Guest Experience Management Occidental Jandía Playa

    DEĞERLENDIRME

    Round Indicators

    • haziran 20 2017
    • Cheltenham, İngiltere
    • Arkadaş kaçamakları

    mickyhuck

    “Mr Huck”


    Here now. Lovely views. Food ok much the same. No English sausages. Bar is a joke. Long queues for drinks. Never had this at any other Barcelo. Staff are brilliant. Entertainment is rubbish. Not enough room for everyone to watch and relax the e entertainment. Advice. Hire a car. Only one straight road from the airport. Beach is so so fantastic. No water sports though


    Guest Relations Manager jandiaplayarrpp - Occidental Jandia Playa, bu yorumu yanıtladı
    Dear client, Firstly we would like to thank you for taking the time to share your impressions regarding your recent stay at our Occidental Jandía Playa. It is only through feedback such as yours that we are able to maintain and improve upon the service that we provide to our guests. As well this is a good help for the readers of Tripadvisor for planning their next holiday trip. We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments about our restaurant area, and we would like to assure you that all of your concerns will be addressed and attended to. We appreciate your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back in future on Fuerteventura. Kind regards, Guest Experience Management Occidental Jandía Playa

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