Interiores del hotel Occidental Lanzarote Playa

Occidental Lanzarote Playa

Texto: 91290 Subtropik bahçelerle çevrili olan ve muhteşem Atlas Okyanusu manzaraları sunan birçok havuz, sizi unutulmaz bir tatil yaşamaya davet eder. Avda. del Mar S/N | 35508 | Costa Teguise | Lanzarote | España
+34 928 590410 *
Occidental Lanzarote Playa Texto: 91290 4 out of 5 based on 2368 ratings. 2368 user reviews.
Occidental Lanzarote Playa reviewed by jjfeely on . Brilliant Hotel We were looked after very well for our whole ten days, we were very well looked after. Room was large and comfortable, food was very well presented and of a high quality, staff were always smiling... Rating: 5
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Occidental Lanzarote Playa

Avda. del Mar S/N   35508   Costa Teguise   Lanzarote   España  


Places of Interest

13 km Arrecife-Lanzarote

0 m Cala del Ancla plajında

4,5 km Costa Teguise

4 km Costa Teguise Golf Club

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Lanzarote Playa

4.0/5 Round Indicators
| 2420 Görüşler

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    spearce53 Fort Lauderdale, Florida. 02/23/2018 Çiftler

    “Really disappointing!”

    After reading the glowing reviews on line we were so disappointed by the hotel. The first room we were given was awful...the plaster on the walls was crumbling, there were stains on the furniture and the room was dark like a cave with a view of the power plant. Thankfully we were moved immediately to another room. I went to wash my hands in the sink and the water ran out of the pipes below the sink. By now I’m really not impressed with this place. This is the second time in 6 months that we have stayed at an Occidental hotel, but this was very different than our first experience. The rooms are shabby. The curtains on the windows need to be taken down and washed. The bath towels are worn out and scratchy. There was what looked like a cat litter box in the wardrobe...god only knows what it was. The only saving grace in our room was that the bed was very comfortable. I had high expectations for the food from the glowing reviews, but was surprised at the poor quality food available. There was abundant variety it was just poor quality, so we struggled to find something to eat at each meal. Wait staff however were extremely helpful and friendly. It seems the hotel could use a management team. I noticed dirty dishes sitting out by the pool for 24 hours without being picked up, dirty windows on the door to the floor of our room. The same stains and marks have been on the window for our entire 5 day stay. The ground floor rooms face an area of gravel with half dead plants and wires running throughout. Another area which looks like a large cat litter box... I see a theme here. I don’t get it. It’s so bizarre. What is management thinking at this place?? I am happy to say that I am leaving tomorrow and wouldn’t come back if they paid me. There are many worthwhile places to visit, and this is not one of them.
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    math m wigan. 02/23/2018 Çiftler

    “Good Holiday”

    Good hotel friendly service decent food and warm pool all year round. Rent a car see the sights of lanzarotie all within a 30/40 min drive, great restaraunts 5 min taxi ride away in costa teguise .....
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    Dorota L 02/22/2018 Yalnız seyahat

    “high level not 4stars...but 5!”

    fantastic stay a year ago. the best trip of my life a beautiful modern hotel makes a great impression, nicely equipped rooms with a wonderful view of the ocean very tasty food service at a high level, full of satisfaction!

    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear Dorota, Greetings from Occidental Lanzarote Playa! Thank you very much for your lovely review, by the sounds of it you had a great time! We are happy to read that you enjoyed the resort and our service. We hope you will give us another opportunity to welcome you in the future again! Kind regards, Agustín Pérez Guest Experience Manager

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    Keith D 02/22/2018 Çiftler

    “Honeymoon Trip”

    We arrived to the hotel at about 17:30, it presented itself clean, friendly and easy to navigate. We stayed from Feb 19th -23rd and we're half board. Room was clean and attended to daily, the connections to local amenities were outlined to us by the font desk staff and easy to follow. Evening entertainment was in line with expectations and the main bar was busy every night we attended. Staff are always polite and helpful. it's been a great week and I would certainty cone back here again.

    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear Keith, Thank you for your review about your holidays here at Occidental Lanzarote Playa. We are happy to read that you enjoyed the resort and our service. We hope to see you back soon, here at your second home, Occidental Lanzarote Playa! Kind regards, Agustín Pérez Guest Experience Manager

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    Ian F Liverpool, England, United Kingdom. 02/21/2018 Aile

    “Hugely disappointing”

    Rooms tired entertainment rubbish food poor staff tried best but not good one act taken off early because somebody complained to reception about noise nothing for kids to do seems to be an adult hotel which thinks it's the Ritz and is more faulty than towers never again

    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear Ian F, We are very surprised about your review because we didn´t have any report during the length of your stay. We would like to have more details because the food and the staff are the most valuated services by our customers. We have sent you a direct message to know more about your stay. We hope to welcome you in the future to offer you an amazing holiday as expected. Kind regards, Agustín Pérez Guest Experience Manager

    DEĞERLENDIRME

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    • şubat 23 2018
    • Fort Lauderdale, Florida
    • Çiftler

    spearce53

    “Really disappointing!”


    After reading the glowing reviews on line we were so disappointed by the hotel. The first room we were given was awful...the plaster on the walls was crumbling, there were stains on the furniture and the room was dark like a cave with a view of the power plant. Thankfully we were moved immediately to another room. I went to wash my hands in the sink and the water ran out of the pipes below the sink. By now I’m really not impressed with this place. This is the second time in 6 months that we have stayed at an Occidental hotel, but this was very different than our first experience. The rooms are shabby. The curtains on the windows need to be taken down and washed. The bath towels are worn out and scratchy. There was what looked like a cat litter box in the wardrobe...god only knows what it was. The only saving grace in our room was that the bed was very comfortable. I had high expectations for the food from the glowing reviews, but was surprised at the poor quality food available. There was abundant variety it was just poor quality, so we struggled to find something to eat at each meal. Wait staff however were extremely helpful and friendly. It seems the hotel could use a management team. I noticed dirty dishes sitting out by the pool for 24 hours without being picked up, dirty windows on the door to the floor of our room. The same stains and marks have been on the window for our entire 5 day stay. The ground floor rooms face an area of gravel with half dead plants and wires running throughout. Another area which looks like a large cat litter box... I see a theme here. I don’t get it. It’s so bizarre. What is management thinking at this place?? I am happy to say that I am leaving tomorrow and wouldn’t come back if they paid me. There are many worthwhile places to visit, and this is not one of them.


    DEĞERLENDIRME

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    • şubat 23 2018
    • wigan
    • Çiftler

    math m

    “Good Holiday”


    Good hotel friendly service decent food and warm pool all year round. Rent a car see the sights of lanzarotie all within a 30/40 min drive, great restaraunts 5 min taxi ride away in costa teguise .....


    DEĞERLENDIRME

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    • şubat 22 2018
    • Yalnız seyahat

    Dorota L

    “high level not 4stars...but 5!”


    fantastic stay a year ago. the best trip of my life a beautiful modern hotel makes a great impression, nicely equipped rooms with a wonderful view of the ocean very tasty food service at a high level, full of satisfaction!


    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear Dorota, Greetings from Occidental Lanzarote Playa! Thank you very much for your lovely review, by the sounds of it you had a great time! We are happy to read that you enjoyed the resort and our service. We hope you will give us another opportunity to welcome you in the future again! Kind regards, Agustín Pérez Guest Experience Manager

    DEĞERLENDIRME

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    • şubat 22 2018
    • Çiftler

    Keith D

    “Honeymoon Trip”


    We arrived to the hotel at about 17:30, it presented itself clean, friendly and easy to navigate. We stayed from Feb 19th -23rd and we're half board. Room was clean and attended to daily, the connections to local amenities were outlined to us by the font desk staff and easy to follow. Evening entertainment was in line with expectations and the main bar was busy every night we attended. Staff are always polite and helpful. it's been a great week and I would certainty cone back here again.


    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear Keith, Thank you for your review about your holidays here at Occidental Lanzarote Playa. We are happy to read that you enjoyed the resort and our service. We hope to see you back soon, here at your second home, Occidental Lanzarote Playa! Kind regards, Agustín Pérez Guest Experience Manager

    DEĞERLENDIRME

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    • şubat 21 2018
    • Liverpool, England, United Kingdom
    • Aile

    Ian F

    “Hugely disappointing”


    Rooms tired entertainment rubbish food poor staff tried best but not good one act taken off early because somebody complained to reception about noise nothing for kids to do seems to be an adult hotel which thinks it's the Ritz and is more faulty than towers never again


    Director de Relaciones Públicas lanzaroteplayaguest - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear Ian F, We are very surprised about your review because we didn´t have any report during the length of your stay. We would like to have more details because the food and the staff are the most valuated services by our customers. We have sent you a direct message to know more about your stay. We hope to welcome you in the future to offer you an amazing holiday as expected. Kind regards, Agustín Pérez Guest Experience Manager

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