Interiores del hotel Occidental Lanzarote Playa

Occidental Lanzarote Playa

Texto: 91290 Subtropik bahçelerle çevrili olan ve muhteşem Atlas Okyanusu manzaraları sunan birçok havuz, sizi unutulmaz bir tatil yaşamaya davet eder. Avda. del Mar S/N | 35508 Costa Teguise - Lanzarote | España.
+34 928 590410 *
Occidental Lanzarote Playa Texto: 91290 4 out of 5 based on 1798 ratings. 1798 user reviews.
Occidental Lanzarote Playa reviewed by Nade87 on . Good clean hotel We stayed for a week 5 adults 4 children aged 4 9,12,13 an the hotel was very clean the food was lovely a good hotel.. . The only let down for us was the entertainment in the evening wasn't for... Rating: 4
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Occidental Lanzarote Playa

Avda. del Mar S/N   35508 Costa Teguise - Lanzarote   España.  


Places of Interest

13 km Arrecife-Lanzarote

0 m Cala del Ancla plajında

4,5 km Costa Teguise

4 km Costa Teguise Golf Club

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

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Occidental Lanzarote Playa

4.0/5 Round Indicators
| 1815 Görüşler

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    Round Indicators
    Chris G Dereham, İngiltere. 09/18/2017 Çiftler

    “Not as good as expected”

    My husband and I have just got back from a week's all-inclusive. The room was roomy, bed large and comfortable and clean. Upon arrival we wanted to turn on the air conditioning which wouldn't work so they sent a maintenance man to fix it (circuit breaker had tripped out). All was well until we wanted to swith it off. We spent the night shivering. In the morning the maintenance man was back. It turned out the only way to switch it on and off was to switch the circuit breaker on and off in the electrical box. Luckily we didn't get electrocuted. We got towels for the pool but you need to leave a deposit (expected) but you have to pay 1 euro per towel everytime you want a clean one. Not what I call all inclusive. The food was OK not much choice but was always verging on cold, the restaurant was more like a canteen and the staff very unfriendly not only in the restaurant but the whole hotel. The whole place needed a good injection of atmosphere. The entertainment was pretty poor. There were a couple of good nights but generally it was very poor and didn't start until 9.30 which left a lull where everyone was just sitting around not quite sure what to do for an hour or so and with no music it was pretty boring. It was very windy all the time which I know some people don't mind, but for me I found it too much as there was no relief from it unless you were inside. Please be aware there is no beach at this hotel. Also the the pool was very cold, although people used it it was too cold for me to stay in. Upon leaving we asked to extend our room as we weren't leaving until 6pm which they said we could do when we arrived, but when we went to extend it they said the hotel was fully booked and had to vacate the room. Be warned. We booked the shower room instead where they give you towels and use of a shower room. This was a mistake. The room was dirty and a disgusting hair catching mesh was on the shower tray, was mouldy and had no shower gel available (having had all our luggage already gone to the airport) don't take this option unless you have checked it out first. All in all disappointing, unhelpful, unfriendly hotel.
    Round Indicators
    09/17/2017 Çiftler

    “Even better than I imagined ”

    Just got back from a week in Lanzarote staying at Occidental Playa and I have to say from start to finish; it was amazing. The staff were so lovely, welcoming and always so friendly, greeting you with a smile and an 'ola.' They all speak really good English and there is no language barrier at all. At first I was a bit sceptical about going all inclusive and what the food was going to be like as sometimes it can be a bit basic, cold, not as good quality and lacking in taste. However, the buffet restaurant was truly amazing, so much variety at breakfast, lunch and dinner. From continental, cooked or fruit in the morning, pasta, oriental, salads and a fish cooking station and a pizzeria (really good pizza) in the afternoon and evenings. Really good desserts also. The posh restaurant where you get one visit per stay was outstanding, the best meal I have ever had. The views were spectacular, our room was overlooking the pool and the sea. The rooms were spotless and the cleaners came and made our bed and changed our bins everyday. The only suggestion I would have is for the sheets to be cleaned at least once as they weren't cleaned throughout our stay, which isn't a massive problem but it's nice to have clean sheets throughout your holiday. The hotel itself was lovely, very big, decorated well, good atmosphere and lots to do. They have a football court, volleyball court, mini golf, tennis court, table tennis, and a games room with a pool table, air hockey and much more. Some of these have a small fee to be able to use them, but it is worth it. The pool area was very lovely, plenty of sun beds, clean and tidy. The pools were a bit cold at first but with the weather being as hot as it is, it is very nice to have a cool pool to cool yourself down in. The sun doesn't come out until around 10am though, but when it does you feel the heat. However, due to there being a slight breeze you don't realise that you are burning. The pool bar was very good with the bar staff being very friendly and warm, good variety of drinks from spirits, larger, cocktails, cava and plenty of soft drinks. The snack bar was good, a nice alternative if you don't want to go to lunch in the buffet restaurant and want something lighter. However, it would have been nice if they had switched up the food options from day to day, but it was still yummy nonetheless. I have to say the best part about this holiday was the animation team. They are a massive credit to this hotel. Some hotels I have been to, the entertainment has been a little boring or tacky. However this perfect. The two guys (one called Hesli I think, I can't remember the other name) and the girl called Sasha were absolutely amazing, including you in everything she that you wanted to be included in, making you feel like you are part of a second home and generally just been very friendly. Plenty of activities, not just for kids. Ranging from aquaspinning to aquagym, zumba, water polo, music quiz, paella and sangria shows (best paella and sangria I've ever tasted.) They did a Dj party on a Wednesday and a Saturday night and it was really good fun, they got everyone up dancing and having fun, with the help of their amazing homemade mojitos. While we were in Lanzarote, we visited the aqua park which was good fun, went to timanfaya national park and saw the volcanoes which was amazing with the most stunning views, well worth the visit, and we also took a taxi into costa teguise costing us about €3-€4 and had a look around the town. All in all, my partner and I have had the most amazing holiday at occidental playa. I would strongly recommend this as a place to stay if you visit Lanzarote.

    Director de Relaciones Públicas May M - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear guest; Thank you for making our Occidental Lanzarote Playa your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. By the sound of your words you had a lovely time and we are delighted to have participated in it. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best Regards May Martínez Guest Experience Manager

    Round Indicators
    jandsbell Hertfordshire, İngiltere. 09/16/2017 Çiftler

    “Excellent Hotel”

    Just returned from this hotel and have to say it was excellent. Very clean and well kept. Rooms were a good size with large balconies which were nice and private. Entertainment was excellent, we don't usually worry about this but stayed at hotel every night to watch as it was so good. Staff were very friendly and always helpful if needed. Everyone said the pool was freezing but once you were in it was fine. Plenty of sunbeds and no reserving for more than 2 hours which meant plenty all day. Food was great with a range of bars;, salad, vegetarian, pasta, hot food, cheeses, desserts,breads, Pizza bar and a chef cooking each session. You must be able to find something that suits you. There is also a kids eating area if you want to use and families seemed to like this as less stressful if you kids like to run around or if you have buggies etc. We were all Inclusive and some that had gone half board wish they had gone All Inc. as the drinks variety was good . Bar staff worked hard to keep the queues down ans you did not have to wait long to get a drink. There was a good variety ofq daytime activcities and loads to do. Any questions we had about the local area were answered. There were many local trips to book. The free bus was running but we chose to get in a taxi to town as it was only 3.50 euro's. The town was good with a range of shops and bars the evening was nice and all lit up. We have had a lovely time and would go back. It would be nice to go back during the spring and a heated pool would probably be the only improvement I WOULD SUGGEST FOR THE COOLER MONTHS --

    Director de Relaciones Públicas May M - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear guest; Greetings from Occidental Lanzarote Playa; Thank you very much for your lovely review, by the sounds of it you had a great time. We are happy to read that you enjoyed the resort and our service. There is nothing more important to us than learning that you leave with good memories. Outline that one of our main pools is heated but being an outside pool the maximum temperature is 26 degrees. We hope you will give us another opportunity to serve you in the future again! Kind regards, May Martinez Guest Experience Manager

    Round Indicators
    liam6913 Manchester, İngiltere. 09/15/2017 Aile

    “Fantastic Hotel”

    We stayed here with another family in August for our family holiday and I have to say the hotel matched our expectations perfectly and we had a great time. Rooms - The rooms were spacious and very comfortable particularly the beds. Bathrooms offered a power shower and rain shower which was a nice feature. Pool- The pool and activities were fantastic, the tennis and paddle courts were readily available with racket hire free and of a decent quality, there was always a wide range of activities for kids of all ages. It would be better if there were a few more adult (18+) activities. The pool was spacious with plenty of sun beds although the best ones went early 8am so get your towels out. The hotel said they policed this but it was rarely seen in action, although not a major issue. Food - There was a wide variety of food and drink which was of a good quality the wine list to purchase had some nice wines. The restaurant had some ice themed nights. The al a carte restaurant was below par and I did wonder why it was there as it had a very limited menu. Entertainment - We have been to a number of all inclusive hotels and the entertainment has always been the sore point however here they work so hard to please throughout the day and night. Hesli in particular was superb in entertain our kids and creating banter and competition in events for adults, Jose also runs it very well, however I still insist Sia sung Titatium not David Guetta!! ( a question we got wrong in the quiz.) The only thing I would say is the hotel need to give these guys more money to spend on ore acts for the evening The hotel was luxury at great value. If your a golfer and get chance to have a round I would recommend the Costa Teguise Golf Club. On certain days an English society play who are very welcoming All in all a very nice hotel.

    Director de Relaciones Públicas May M - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear Liam; Thank you for the great feedback of your recent holiday experience at our Occidental Lanzarote Playa Hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards May Martínez Guest Experience Manager

    Round Indicators
    John F 09/15/2017 Çiftler

    “Excellent holiday! ”

    Had an amazing holiday. Plenty of choices at each meal and very good for an all inclusive. Plenty free alcohol and as much as you can drink, even wine at dinner. Animation team, especially Jose were amazing. Great fun! Would definately come back. 😁👍

    Director de Relaciones Públicas May M - Occidental Lanzarote Playa, bu yorumu yanıtladı
     Dear John; It is fantastic to read that you had a pleasant stay. There is nothing more important to us than our guests satisfaction so receiving your review is a gift for us. Thanks for mentioning our animation team who work hard to try to involve all our customers. It will be a pleasure to have a future opportunity to welcome you again. Kind Regards May Martínez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 18 2017
    • Dereham, İngiltere
    • Çiftler

    Chris G

    “Not as good as expected”


    My husband and I have just got back from a week's all-inclusive. The room was roomy, bed large and comfortable and clean. Upon arrival we wanted to turn on the air conditioning which wouldn't work so they sent a maintenance man to fix it (circuit breaker had tripped out). All was well until we wanted to swith it off. We spent the night shivering. In the morning the maintenance man was back. It turned out the only way to switch it on and off was to switch the circuit breaker on and off in the electrical box. Luckily we didn't get electrocuted. We got towels for the pool but you need to leave a deposit (expected) but you have to pay 1 euro per towel everytime you want a clean one. Not what I call all inclusive. The food was OK not much choice but was always verging on cold, the restaurant was more like a canteen and the staff very unfriendly not only in the restaurant but the whole hotel. The whole place needed a good injection of atmosphere. The entertainment was pretty poor. There were a couple of good nights but generally it was very poor and didn't start until 9.30 which left a lull where everyone was just sitting around not quite sure what to do for an hour or so and with no music it was pretty boring. It was very windy all the time which I know some people don't mind, but for me I found it too much as there was no relief from it unless you were inside. Please be aware there is no beach at this hotel. Also the the pool was very cold, although people used it it was too cold for me to stay in. Upon leaving we asked to extend our room as we weren't leaving until 6pm which they said we could do when we arrived, but when we went to extend it they said the hotel was fully booked and had to vacate the room. Be warned. We booked the shower room instead where they give you towels and use of a shower room. This was a mistake. The room was dirty and a disgusting hair catching mesh was on the shower tray, was mouldy and had no shower gel available (having had all our luggage already gone to the airport) don't take this option unless you have checked it out first. All in all disappointing, unhelpful, unfriendly hotel.


    DEĞERLENDIRME

    Round Indicators

    • eylül 17 2017
    • Çiftler

    “Even better than I imagined ”


    Just got back from a week in Lanzarote staying at Occidental Playa and I have to say from start to finish; it was amazing. The staff were so lovely, welcoming and always so friendly, greeting you with a smile and an 'ola.' They all speak really good English and there is no language barrier at all. At first I was a bit sceptical about going all inclusive and what the food was going to be like as sometimes it can be a bit basic, cold, not as good quality and lacking in taste. However, the buffet restaurant was truly amazing, so much variety at breakfast, lunch and dinner. From continental, cooked or fruit in the morning, pasta, oriental, salads and a fish cooking station and a pizzeria (really good pizza) in the afternoon and evenings. Really good desserts also. The posh restaurant where you get one visit per stay was outstanding, the best meal I have ever had. The views were spectacular, our room was overlooking the pool and the sea. The rooms were spotless and the cleaners came and made our bed and changed our bins everyday. The only suggestion I would have is for the sheets to be cleaned at least once as they weren't cleaned throughout our stay, which isn't a massive problem but it's nice to have clean sheets throughout your holiday. The hotel itself was lovely, very big, decorated well, good atmosphere and lots to do. They have a football court, volleyball court, mini golf, tennis court, table tennis, and a games room with a pool table, air hockey and much more. Some of these have a small fee to be able to use them, but it is worth it. The pool area was very lovely, plenty of sun beds, clean and tidy. The pools were a bit cold at first but with the weather being as hot as it is, it is very nice to have a cool pool to cool yourself down in. The sun doesn't come out until around 10am though, but when it does you feel the heat. However, due to there being a slight breeze you don't realise that you are burning. The pool bar was very good with the bar staff being very friendly and warm, good variety of drinks from spirits, larger, cocktails, cava and plenty of soft drinks. The snack bar was good, a nice alternative if you don't want to go to lunch in the buffet restaurant and want something lighter. However, it would have been nice if they had switched up the food options from day to day, but it was still yummy nonetheless. I have to say the best part about this holiday was the animation team. They are a massive credit to this hotel. Some hotels I have been to, the entertainment has been a little boring or tacky. However this perfect. The two guys (one called Hesli I think, I can't remember the other name) and the girl called Sasha were absolutely amazing, including you in everything she that you wanted to be included in, making you feel like you are part of a second home and generally just been very friendly. Plenty of activities, not just for kids. Ranging from aquaspinning to aquagym, zumba, water polo, music quiz, paella and sangria shows (best paella and sangria I've ever tasted.) They did a Dj party on a Wednesday and a Saturday night and it was really good fun, they got everyone up dancing and having fun, with the help of their amazing homemade mojitos. While we were in Lanzarote, we visited the aqua park which was good fun, went to timanfaya national park and saw the volcanoes which was amazing with the most stunning views, well worth the visit, and we also took a taxi into costa teguise costing us about €3-€4 and had a look around the town. All in all, my partner and I have had the most amazing holiday at occidental playa. I would strongly recommend this as a place to stay if you visit Lanzarote.


    Director de Relaciones Públicas May M - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear guest; Thank you for making our Occidental Lanzarote Playa your choice hotel on this occasion and for your very kind recommendation to the travel community of Tripadvisor this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. By the sound of your words you had a lovely time and we are delighted to have participated in it. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Best Regards May Martínez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 16 2017
    • Hertfordshire, İngiltere
    • Çiftler

    jandsbell

    “Excellent Hotel”


    Just returned from this hotel and have to say it was excellent. Very clean and well kept. Rooms were a good size with large balconies which were nice and private. Entertainment was excellent, we don't usually worry about this but stayed at hotel every night to watch as it was so good. Staff were very friendly and always helpful if needed. Everyone said the pool was freezing but once you were in it was fine. Plenty of sunbeds and no reserving for more than 2 hours which meant plenty all day. Food was great with a range of bars;, salad, vegetarian, pasta, hot food, cheeses, desserts,breads, Pizza bar and a chef cooking each session. You must be able to find something that suits you. There is also a kids eating area if you want to use and families seemed to like this as less stressful if you kids like to run around or if you have buggies etc. We were all Inclusive and some that had gone half board wish they had gone All Inc. as the drinks variety was good . Bar staff worked hard to keep the queues down ans you did not have to wait long to get a drink. There was a good variety ofq daytime activcities and loads to do. Any questions we had about the local area were answered. There were many local trips to book. The free bus was running but we chose to get in a taxi to town as it was only 3.50 euro's. The town was good with a range of shops and bars the evening was nice and all lit up. We have had a lovely time and would go back. It would be nice to go back during the spring and a heated pool would probably be the only improvement I WOULD SUGGEST FOR THE COOLER MONTHS --


    Director de Relaciones Públicas May M - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear guest; Greetings from Occidental Lanzarote Playa; Thank you very much for your lovely review, by the sounds of it you had a great time. We are happy to read that you enjoyed the resort and our service. There is nothing more important to us than learning that you leave with good memories. Outline that one of our main pools is heated but being an outside pool the maximum temperature is 26 degrees. We hope you will give us another opportunity to serve you in the future again! Kind regards, May Martinez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 15 2017
    • Manchester, İngiltere
    • Aile

    liam6913

    “Fantastic Hotel”


    We stayed here with another family in August for our family holiday and I have to say the hotel matched our expectations perfectly and we had a great time. Rooms - The rooms were spacious and very comfortable particularly the beds. Bathrooms offered a power shower and rain shower which was a nice feature. Pool- The pool and activities were fantastic, the tennis and paddle courts were readily available with racket hire free and of a decent quality, there was always a wide range of activities for kids of all ages. It would be better if there were a few more adult (18+) activities. The pool was spacious with plenty of sun beds although the best ones went early 8am so get your towels out. The hotel said they policed this but it was rarely seen in action, although not a major issue. Food - There was a wide variety of food and drink which was of a good quality the wine list to purchase had some nice wines. The restaurant had some ice themed nights. The al a carte restaurant was below par and I did wonder why it was there as it had a very limited menu. Entertainment - We have been to a number of all inclusive hotels and the entertainment has always been the sore point however here they work so hard to please throughout the day and night. Hesli in particular was superb in entertain our kids and creating banter and competition in events for adults, Jose also runs it very well, however I still insist Sia sung Titatium not David Guetta!! ( a question we got wrong in the quiz.) The only thing I would say is the hotel need to give these guys more money to spend on ore acts for the evening The hotel was luxury at great value. If your a golfer and get chance to have a round I would recommend the Costa Teguise Golf Club. On certain days an English society play who are very welcoming All in all a very nice hotel.


    Director de Relaciones Públicas May M - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear Liam; Thank you for the great feedback of your recent holiday experience at our Occidental Lanzarote Playa Hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We thank you for your very kind words about our entertainment team as they work tirelessly every day to entertain our guests during their stay among us, we will make sure to relay your praising comments to them and we are sure they will be happy to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards May Martínez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 15 2017
    • Çiftler

    John F

    “Excellent holiday! ”


    Had an amazing holiday. Plenty of choices at each meal and very good for an all inclusive. Plenty free alcohol and as much as you can drink, even wine at dinner. Animation team, especially Jose were amazing. Great fun! Would definately come back. 😁👍


    Director de Relaciones Públicas May M - Occidental Lanzarote Playa, bu yorumu yanıtladı
    Dear John; It is fantastic to read that you had a pleasant stay. There is nothing more important to us than our guests satisfaction so receiving your review is a gift for us. Thanks for mentioning our animation team who work hard to try to involve all our customers. It will be a pleasure to have a future opportunity to welcome you again. Kind Regards May Martínez Guest Experience Manager

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