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Barceló Santiago Hotel Pool

Barceló Santiago

Texto: 38580 Hotel which is a balcony facing the sea with the best views of La Gomera and Los Gigantes cliffs. C/ La Hondura, 8 | 38683 Puerto Santiago (Tenerife)
+34 922 860 912 +34 922 861808
Barceló Santiago Texto: 38580 4 out of 5 based on 4762 ratings. 4762 user reviews.
Barceló Santiago reviewed by F1264ZHlindac on . Another great relaxing break. I don't know what it is about this hotel, but we always leave feeling completely relaxed after our stay there. Ok, some of the rooms are in need of a refurb, but they are clean and towels and bedding... Rating: 5
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Barceló Santiago

C/ La Hondura, 8   38683 Puerto Santiago (Tenerife)  


Places of Interest

43,4 km Tenerife Sur airport

200 m Beach of Puerto Santiago

9 km Golf course Abama

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Santiago

4.0/5 Round Indicators
| 4778 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

40% Complete

1945

Çok iyi

37% Complete

1810

Normal

14% Complete

673

Kötü

4% Complete

225

Çok kötü

2% Complete

125

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    JaxW1902 Leeds, İngiltere. 02/19/2017 Çiftler

    “Fantastic hotel, fantastic staff”

    Lovely hotel in a slightly less touristy area of Tenerife. Rooms clean, comfortable and well maintained. Food excellent with a huge choice in the buffet restaurant. Staff all very friendly and nothing is too much trouble. Will definitely stay again!!
    Round Indicators
    Mark F Halifax, Kanada. 02/18/2017 Çiftler

    “Perfectly adequate”

    We stayed here for 3 days at the beginning of a 2 week trip to Tenerife. The building itself is clean, well maintained and well positioned for beautiful views of Los Gigantes. The rooms are very basic. Be prepared to pay extra for pretty much anything that would typically be included (safe, hair dryer, etc.) We had breakfast and supper included. The food was typical cafeteria fare, mass produced, decent tasting but nothing mind blowing. The service was prompt and the staff are to be complimented on their efficiency and professionalism. Be prepared for throngs of mostly elderly German tourists. This means a lot of butting in line, self important behaviour and general rudeness which was surprising and in the end actually amusing.
    Round Indicators
    HW_Reviewer Hartley Wintney, İngiltere. 02/18/2017 Çiftler

    “Very enjoyable stay”

    Had a great week at this hotel. We booked a fairly cheap (£1000) all inclusive holiday. To be honest we weren't expecting it was going to be amazing as usually you get what you pay for! We were however pleasantly surprised by the quality and service we received. Initially we were put in a ground floor room facing the sea. We were not happy with this as we were facing a large green door which opened out onto a public walkway. The issue was that this door was broken, you were supposed to only be able to open it with your room keycard but we found that the lock was broken so essentially anyone could walk in from the public footpath. We spoke to reception and they moved us the next day. Our new room on the 5th floor was one of the refurbished rooms and it was much better. Lovely shower, comfortable beds, plenty of storage space. Overall very good. The food was excellent, wide variety and all of fairly decent quality. The snack bar menu (which is part of the all inclusive package) was extensive and the food was nice.They also made a lot of effort on Valentine's Day, handing out roses to female guests as they went in for dinner, was a lovely touch. Location is excellent. The views are stunning and there are nice walks into the town. It is a lot quieter than other parts of Tenerife which made it more relaxing. As with everything there are a couple of negative points. The photos of the rooms on the website do not necessarily reflect the room you are going to get. The photos show the newly refurbished rooms but there are also a lot of rooms which have not been refurbished which do not appear on the website. During the day it can be quite noisy. The entertainment programme includes some activities that involve playing loud music round the pool area. If you are hoping for a peaceful few hours on the sun loungers then try and choose a time when there is not likely to be any loud music. The final negative point, which I felt really let the hotel down was the issue of reserving sun loungers. There are signs everywhere stating that you are not allowed to reserve sun loungers. Unfortunately the staff do not enforce this at all and whilst sitting at breakfast you see a constant stream of people putting their towels on the beds, folding the bed over and then leaving. Often they would not return for 2-3 hours. This meant there were limited numbers of beds for everyone else. It is a real shame the staff do not do something about it. Apart from that a very good holiday!
    Round Indicators
    cstirrat2016 Livingston, İngiltere. 02/18/2017 Çiftler

    “Lovely hotel”

    Location, terrific on North side, overlooking pools and Los Gigantes cliffs. On the South side it was overlooking the noisy street, not so pleasant. Our room was a junior suite with hot tub and was lovely. The staff were all very helpful, especially with birthday surprises for my wife. The food was good, no complaints. Pool area had 4-5 small pools. Parking is difficult in the street, but the hotel has a car park, but beware of the charge of 10 Euros per night, which I found unsatisfactory for a good hotel. Overall, the hotel was very good and I would have no issue with booking again if I go back to Tenerife.

    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
     Dear guest, First and foremost, Happy Belated Birthday to your wife! Thank you for choosing to spend such an important event with us at the Barceló Santiago where our goal is to make our home feel like yours We are very pleased to read that you did like the room we accommodated you in and the amazing views that Barceló Santiago offers to Los Gigantes and Gomera. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    Round Indicators
    susansB503GK Lancashire, İngiltere. 02/17/2017 Çiftler

    “Susan /John”

    Acomadated us after a poor start of our months holiday we stayed at the balcon which was disgusting and dirty so John went over to the hotel and tony found us a nice room with sea view,we stayed in that room for 10 nights half board we then asked if we could stay in the hotel for one more week as we had flights booked for the 15th feb but we only had b&b which suited us better as we wanted to eat in some of the lovely restaurants nearby top tip go to the bars up to the top bar central and local tapas bars were the locals go beer and a large wine €2.80 .

    Assistant General Manager santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
     Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We are glad to know that decided to stay one week more in our hotel and Tony solved your incident quickly, we hope you had a relaxing time and you could enjoy of our services and facilities. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Antonio Maroto Assistant General Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 19 2017
    • Leeds, İngiltere
    • Çiftler

    JaxW1902

    “Fantastic hotel, fantastic staff”


    Lovely hotel in a slightly less touristy area of Tenerife. Rooms clean, comfortable and well maintained. Food excellent with a huge choice in the buffet restaurant. Staff all very friendly and nothing is too much trouble. Will definitely stay again!!


    DEĞERLENDIRME

    Round Indicators

    • şubat 18 2017
    • Halifax, Kanada
    • Çiftler

    Mark F

    “Perfectly adequate”


    We stayed here for 3 days at the beginning of a 2 week trip to Tenerife. The building itself is clean, well maintained and well positioned for beautiful views of Los Gigantes. The rooms are very basic. Be prepared to pay extra for pretty much anything that would typically be included (safe, hair dryer, etc.) We had breakfast and supper included. The food was typical cafeteria fare, mass produced, decent tasting but nothing mind blowing. The service was prompt and the staff are to be complimented on their efficiency and professionalism. Be prepared for throngs of mostly elderly German tourists. This means a lot of butting in line, self important behaviour and general rudeness which was surprising and in the end actually amusing.


    DEĞERLENDIRME

    Round Indicators

    • şubat 18 2017
    • Hartley Wintney, İngiltere
    • Çiftler

    HW_Reviewer

    “Very enjoyable stay”


    Had a great week at this hotel. We booked a fairly cheap (£1000) all inclusive holiday. To be honest we weren't expecting it was going to be amazing as usually you get what you pay for! We were however pleasantly surprised by the quality and service we received. Initially we were put in a ground floor room facing the sea. We were not happy with this as we were facing a large green door which opened out onto a public walkway. The issue was that this door was broken, you were supposed to only be able to open it with your room keycard but we found that the lock was broken so essentially anyone could walk in from the public footpath. We spoke to reception and they moved us the next day. Our new room on the 5th floor was one of the refurbished rooms and it was much better. Lovely shower, comfortable beds, plenty of storage space. Overall very good. The food was excellent, wide variety and all of fairly decent quality. The snack bar menu (which is part of the all inclusive package) was extensive and the food was nice.They also made a lot of effort on Valentine's Day, handing out roses to female guests as they went in for dinner, was a lovely touch. Location is excellent. The views are stunning and there are nice walks into the town. It is a lot quieter than other parts of Tenerife which made it more relaxing. As with everything there are a couple of negative points. The photos of the rooms on the website do not necessarily reflect the room you are going to get. The photos show the newly refurbished rooms but there are also a lot of rooms which have not been refurbished which do not appear on the website. During the day it can be quite noisy. The entertainment programme includes some activities that involve playing loud music round the pool area. If you are hoping for a peaceful few hours on the sun loungers then try and choose a time when there is not likely to be any loud music. The final negative point, which I felt really let the hotel down was the issue of reserving sun loungers. There are signs everywhere stating that you are not allowed to reserve sun loungers. Unfortunately the staff do not enforce this at all and whilst sitting at breakfast you see a constant stream of people putting their towels on the beds, folding the bed over and then leaving. Often they would not return for 2-3 hours. This meant there were limited numbers of beds for everyone else. It is a real shame the staff do not do something about it. Apart from that a very good holiday!


    DEĞERLENDIRME

    Round Indicators

    • şubat 18 2017
    • Livingston, İngiltere
    • Çiftler

    cstirrat2016

    “Lovely hotel”


    Location, terrific on North side, overlooking pools and Los Gigantes cliffs. On the South side it was overlooking the noisy street, not so pleasant. Our room was a junior suite with hot tub and was lovely. The staff were all very helpful, especially with birthday surprises for my wife. The food was good, no complaints. Pool area had 4-5 small pools. Parking is difficult in the street, but the hotel has a car park, but beware of the charge of 10 Euros per night, which I found unsatisfactory for a good hotel. Overall, the hotel was very good and I would have no issue with booking again if I go back to Tenerife.


    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
    Dear guest, First and foremost, Happy Belated Birthday to your wife! Thank you for choosing to spend such an important event with us at the Barceló Santiago where our goal is to make our home feel like yours We are very pleased to read that you did like the room we accommodated you in and the amazing views that Barceló Santiago offers to Los Gigantes and Gomera. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 17 2017
    • Lancashire, İngiltere
    • Çiftler

    susansB503GK

    “Susan /John”


    Acomadated us after a poor start of our months holiday we stayed at the balcon which was disgusting and dirty so John went over to the hotel and tony found us a nice room with sea view,we stayed in that room for 10 nights half board we then asked if we could stay in the hotel for one more week as we had flights booked for the 15th feb but we only had b&b which suited us better as we wanted to eat in some of the lovely restaurants nearby top tip go to the bars up to the top bar central and local tapas bars were the locals go beer and a large wine €2.80 .


    Assistant General Manager santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
    Dear Guest, Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success We are glad to know that decided to stay one week more in our hotel and Tony solved your incident quickly, we hope you had a relaxing time and you could enjoy of our services and facilities. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Kind regards, Antonio Maroto Assistant General Manager

    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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