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Barceló Santiago Hotel Pool

Barceló Santiago

Texto: 38580 Hotel which is a balcony facing the sea with the best views of La Gomera and Los Gigantes cliffs. C/ La Hondura, 8 | 38683 Puerto Santiago (Tenerife)
+34 922 860 912 +34 922 861808
Barceló Santiago Texto: 38580 4 out of 5 based on 4762 ratings. 4762 user reviews.
Barceló Santiago reviewed by F1264ZHlindac on . Another great relaxing break. I don't know what it is about this hotel, but we always leave feeling completely relaxed after our stay there. Ok, some of the rooms are in need of a refurb, but they are clean and towels and bedding... Rating: 5
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Barceló Santiago

C/ La Hondura, 8   38683 Puerto Santiago (Tenerife)  


Places of Interest

43,4 km Tenerife Sur airport

200 m Beach of Puerto Santiago

9 km Golf course Abama

106 km Port of Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Santiago

4.0/5 Round Indicators
| 4784 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

40% Complete

1947

Çok iyi

37% Complete

1814

Normal

14% Complete

673

Kötü

4% Complete

225

Çok kötü

2% Complete

125

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    sonia m 02/21/2017 Aile

    “Good Hotel - but not for the less mobile!”

    We were disappointed with the rooms - cheap furniture had wood peeling or broken off and we had broken floor tiles covered with a pull out bed. Paint on the walls had been 'patched' poorly with colours not matching exactly. Bathrooms were spacious but dated. Our room was not in the main block but off to the side down numerous steps - not good for my less mobile father. There were lifts but quite some walk from our rooms. It is quite a large hotel and was pretty busy just before Christmas. On arrival we were again disappointed the kids club was very part time due it being off peak - this only lasted a few days until lots of other children arrived for the holiday. Food was good with lots of choice. Limited number of large tables for our party of 6 - and often found small groups using the large tables which was annoying. The animation team were excellent and worked really hard. My kids were upset to leave they had such a great time. The children's pool was cold - the others far too cold and were unused by any guests during our week stay. Kids get sent out of the only usable pool for aerobics, water cycling, polo etc which was really irritating as the kids got cold and grumpy being chucked out. I am sure in warmer weather this isn't an issue. Overall we wouldn't pay as much as we did as the rooms, pools etc were not to a 4 star standard. If it came up cheap I would consider it - for the kids club if nothing else! For a day out I recommend the trip on th Flipper Uno - a pirate style cruise. We saw so many whales and dolphins - I am a keen scuba diver and I have never seen this many, or so many different types in one trip before. Crew were amazing - even got us to swim in the sea in December. Trip only cost about £50 for 3 adults and two kids and included food and drinks. I can't recommend them enough.
    Round Indicators
    camelman scotland. 02/20/2017 Aile

    “A very good weeks stay.”

    Stayed here in mid Febuary and left very happy with our experience. Having check out TA before I booked ,I knew the hotel was good , but might we have issues with having a "Tired Room". Thus we booked a superior and ended up on the sixth floor (Room 626 ), in an excellent location within the hotel. The rooms was perhaps not what I would class as superior as the furniture was slightly aged and there was a few minor defects , but nothing that warranted complaining about. The Hotel is in an excellent location and views you never get bored of. Los Gigantes is in a quite location on the Island and away from the crowds. The staff were friendly and attentive and the hotel was always clean. The buffet/dining area also has amazing aspects. I did start getting slightly bored of the food section after a week, and a bit more various or even themes might have been good. In saying this my wife thought the fresh fruit and veg selection was great. I would not hesitate in recommending The Barcelo Santiago and would have given it five stars if the room quality had been slightly better along with a bit more variation in food choice over the week.

    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
     Dear Guest, We would like to thank you for your preference in selecting our Barceló Santiago hotel for your holidays in Tenerife, as well as for taking the time to tell us about your recent experience among us. We are very happy for the fantastic score that you have given us and we also would like to thank you for the kind remarks you wrote in your opinion about all our staff. Our aim is to provide the best attention to our guest and it’s a pleasure to know that we have achieved. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are happy to know that you fell in love the amazing views that this wonderful location offers and we look forward to welcoming you back soon. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    Round Indicators
    John S Nottingham, İngiltere. 02/20/2017 Çiftler

    “2017 holiday”

    A great hotel, been here several times, hotel of choice not just locally, or Tenerife, but in the Canaries! Ask for a sea view it's what makes this hotel! The local walks are superb. The resturant serves good food, and whilst we were 1/2 board, the drinks were very reasonable. Thoroughly recommend the Barcelo!

    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
     Dear John, Thank you very much for your comments and for your loyalty to our Hotel. It is very important for us to know that we are working in the right direction and this is one of the reasons because our guests visit us year after year. We are really happy to know you liked the views from your room. Our sea view room have an amazing view to the cliffs and La Gomera. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you very much for your 5 stars and we hope to see you soon here again at Barceló Santiago Kind Regards Marta Chincho Gonzalez Guest Experience Manager

    Round Indicators
    Phillip W Ilfracombe, İngiltere. 02/19/2017 Çiftler

    “Holiday at Barcelo Santiago.”

    Excellent Hotel with amazing views. Staff friendly, good entertainment , good selection of food, excellent room service,good entertainment for children, and adults. pool areas kept clean at all times. will be back to stay again.

    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
     Dear Phillip, We are delighted that you were impressed by your experience at Barceló Santiago. Thank you for your super review and kind compliments, particularly in relation to our dedicated team We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you for highlighting our views and location, Barceló Santiago offers the best view of Tenerife. It was our pleasure to welcome you. We would love to welcome you back again sometime. Kind regards, Marta Chincho Gonzalez Guest Experience Manager

    Round Indicators
    JaxW1902 Leeds, İngiltere. 02/19/2017 Çiftler

    “Fantastic hotel, fantastic staff”

    Lovely hotel in a slightly less touristy area of Tenerife. Rooms clean, comfortable and well maintained. Food excellent with a huge choice in the buffet restaurant. Staff all very friendly and nothing is too much trouble. Will definitely stay again!!

    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Moreover, we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs. We are already looking forward to welcome you back in the near future so please, drop us a note with your requests, as we will be delighted in looking after them. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 21 2017
    • Aile

    sonia m

    “Good Hotel - but not for the less mobile!”


    We were disappointed with the rooms - cheap furniture had wood peeling or broken off and we had broken floor tiles covered with a pull out bed. Paint on the walls had been 'patched' poorly with colours not matching exactly. Bathrooms were spacious but dated. Our room was not in the main block but off to the side down numerous steps - not good for my less mobile father. There were lifts but quite some walk from our rooms. It is quite a large hotel and was pretty busy just before Christmas. On arrival we were again disappointed the kids club was very part time due it being off peak - this only lasted a few days until lots of other children arrived for the holiday. Food was good with lots of choice. Limited number of large tables for our party of 6 - and often found small groups using the large tables which was annoying. The animation team were excellent and worked really hard. My kids were upset to leave they had such a great time. The children's pool was cold - the others far too cold and were unused by any guests during our week stay. Kids get sent out of the only usable pool for aerobics, water cycling, polo etc which was really irritating as the kids got cold and grumpy being chucked out. I am sure in warmer weather this isn't an issue. Overall we wouldn't pay as much as we did as the rooms, pools etc were not to a 4 star standard. If it came up cheap I would consider it - for the kids club if nothing else! For a day out I recommend the trip on th Flipper Uno - a pirate style cruise. We saw so many whales and dolphins - I am a keen scuba diver and I have never seen this many, or so many different types in one trip before. Crew were amazing - even got us to swim in the sea in December. Trip only cost about £50 for 3 adults and two kids and included food and drinks. I can't recommend them enough.


    DEĞERLENDIRME

    Round Indicators

    • şubat 20 2017
    • scotland
    • Aile

    camelman

    “A very good weeks stay.”


    Stayed here in mid Febuary and left very happy with our experience. Having check out TA before I booked ,I knew the hotel was good , but might we have issues with having a "Tired Room". Thus we booked a superior and ended up on the sixth floor (Room 626 ), in an excellent location within the hotel. The rooms was perhaps not what I would class as superior as the furniture was slightly aged and there was a few minor defects , but nothing that warranted complaining about. The Hotel is in an excellent location and views you never get bored of. Los Gigantes is in a quite location on the Island and away from the crowds. The staff were friendly and attentive and the hotel was always clean. The buffet/dining area also has amazing aspects. I did start getting slightly bored of the food section after a week, and a bit more various or even themes might have been good. In saying this my wife thought the fresh fruit and veg selection was great. I would not hesitate in recommending The Barcelo Santiago and would have given it five stars if the room quality had been slightly better along with a bit more variation in food choice over the week.


    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
    Dear Guest, We would like to thank you for your preference in selecting our Barceló Santiago hotel for your holidays in Tenerife, as well as for taking the time to tell us about your recent experience among us. We are very happy for the fantastic score that you have given us and we also would like to thank you for the kind remarks you wrote in your opinion about all our staff. Our aim is to provide the best attention to our guest and it’s a pleasure to know that we have achieved. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an aspect of primary importance for our guests to feel comfortable in our hotel, our housekeeping staff undertakes a thorough cleaning of our installations and rooms on a daily basis. We are happy to know that you fell in love the amazing views that this wonderful location offers and we look forward to welcoming you back soon. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 20 2017
    • Nottingham, İngiltere
    • Çiftler

    John S

    “2017 holiday”


    A great hotel, been here several times, hotel of choice not just locally, or Tenerife, but in the Canaries! Ask for a sea view it's what makes this hotel! The local walks are superb. The resturant serves good food, and whilst we were 1/2 board, the drinks were very reasonable. Thoroughly recommend the Barcelo!


    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
    Dear John, Thank you very much for your comments and for your loyalty to our Hotel. It is very important for us to know that we are working in the right direction and this is one of the reasons because our guests visit us year after year. We are really happy to know you liked the views from your room. Our sea view room have an amazing view to the cliffs and La Gomera. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Thank you very much for your 5 stars and we hope to see you soon here again at Barceló Santiago Kind Regards Marta Chincho Gonzalez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 19 2017
    • Ilfracombe, İngiltere
    • Çiftler

    Phillip W

    “Holiday at Barcelo Santiago.”


    Excellent Hotel with amazing views. Staff friendly, good entertainment , good selection of food, excellent room service,good entertainment for children, and adults. pool areas kept clean at all times. will be back to stay again.


    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
    Dear Phillip, We are delighted that you were impressed by your experience at Barceló Santiago. Thank you for your super review and kind compliments, particularly in relation to our dedicated team We are thrilled you enjoyed the varied entertainment program organized by our professional team and enhanced by their genuine friendliness and enthusiasm to make sure all guests joining into the daily activities are having a memorable moment among us and we will certainly not fail to share your congratulations with the entire team. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Thank you for highlighting our views and location, Barceló Santiago offers the best view of Tenerife. It was our pleasure to welcome you. We would love to welcome you back again sometime. Kind regards, Marta Chincho Gonzalez Guest Experience Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 19 2017
    • Leeds, İngiltere
    • Çiftler

    JaxW1902

    “Fantastic hotel, fantastic staff”


    Lovely hotel in a slightly less touristy area of Tenerife. Rooms clean, comfortable and well maintained. Food excellent with a huge choice in the buffet restaurant. Staff all very friendly and nothing is too much trouble. Will definitely stay again!!


    Director de Relaciones Públicas santiagorrpp - Barcelo Santiago, bu yorumu yanıtladı
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. Moreover, we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs. We are already looking forward to welcome you back in the near future so please, drop us a note with your requests, as we will be delighted in looking after them. Best regards, Marta Chincho Gonzalez Guest Experience Manager

    Barceló Santiago Hotel Health and Beauty Treatments

    Fantastic beach hotel perfect for a fun-packed family holiday.

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