Barceló Hotel Room Service  Emperatriz

Barceló Emperatriz

Texto: 45529 En iyi teknoloji ve gastronomi ile 19. yüzyılın görkemli zarafetini yeniden tanımlayan, Madrid'in merkezindeki otel. Calle López de Hoyos, 4 (Junto al Paseo de la Castellana) Madrid, 28006
+ 34 913 42 24 90 + 34 913 42 24 91
Barceló Emperatriz Texto: 45529 4.5 out of 5 based on 455 ratings. 455 user reviews.
Barceló Emperatriz reviewed by HakanDaisy on . Mukemmel bir hotel,super otesi calisanlar👌🏻 Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek... Rating: 5
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Barceló Emperatriz

Calle López de Hoyos, 4 (Junto al Paseo de la Castellana) Madrid, 28006  


Places of Interest

16 km Madrid-Barajas Adolfo Suárez Havalimanı

3,5 km Chamartín

3,6 km Madrid Atocha Tren İstasyonu

12,2 Madrid - Ifema Fuarı

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Emperatriz

4.5/5 Round Indicators
| 474 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

78% Complete

373

Çok iyi

16% Complete

80

Normal

2% Complete

12

Kötü

0% Complete

4

Çok kötü

1% Complete

5

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    R2d2ob1 Los Angeles, California. 07/23/2017 Aile

    “My fourth stay”

    Let me start off by saying this hotel is a bargain. It is luxury at a very affordable price. I stayed almost 7 days this time. I think it is best to include breakfast as otherwise it is almost 27 Euros. The breakfast is a normal European spread with omelettes, crepes and pancakes made to order. The meats etc are of good quality and champagne is included. But the real reason I love this hotel is because it is spotless. One day I was in my room when the housekeeping came. The lady was from Nigeria and took almost an hour to clean my room. So if anyone from Barcelo is reading this review please give her a raise. She was meticulous. Not only do they clean the room but later someone checks to make sure it is clean. The food at the restaurant is fabulous and we had a lovely meal one night. The portions were much larger than I expected and the food was very flavorful. The room service was also efficient though I wish they had a slightly larger menu. Why is it not five stars for me: Two minor things - the first the room I got even though was supposed to be non-smoking someone had smoked in it and the smell of smoke was intrenched in the room. I should have immediately tried to change the room but I tried sleep in it, opening windows but when at 3:00am I couldn't I went to the reception and they were most willing to help me change the room even at 3:00am. Props to the front desk. I'm not sure if the hotel can do more when previous guests don't follow the rules. The second was a bigger issue. One day at 1:00am room service was knocking on my door even though I had not ordered any. I would think the room number should show up when you order food and such mix-ups shouldn't happen. But Barcelo remains my go-to hotel in Madrid. I really enjoy staying there and I can see how it is already getting so busy. Word is getting out for sure.
    Round Indicators
    kintish Manchester. 07/23/2017 Çiftler

    “Missing waiters!”

    For a high class hotel in a major European city this was just okay. The bedroom and bathroom was okay but it was only a very small window looking out into a dark courtyard which made the bedroom a little claustrophobic. We were in room 407. We had three breakfasts there and on two occasions we were ignored and had to ask for both coffee and eggs. On the third occasion having waited about seven minutes a waiter did come over and offer us coffee and eggs. This is not good enough for a hotel of this standard and I did in fact mention it to the breakfast manager in the best of intentions. I hope guests in the future get a better service
    Round Indicators
    ygygyg16 07/18/2017 İş

    “Fantastic service and great rooms!”

    I have been staying here almost weekly for the past 2 months for work. The service is impeccable throughout the hotel. They really go out of their way to be friendly and helpful. The rooms are very nice, beds are comfortable and food in the restaurant is good. I have tried 4 different hotels in Madrid and this is my favourite by far.

    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We know that for our guests comfort in the room is very important, so we take care of every detail and we make every effort to make you feel like home. It has been a pleasure to serve you, we hope to see you again soon. Receive a warm greeting from Barcelo Emperatriz Team.

    Round Indicators
    HakanDaisy 05/28/2017 Aile

    “Mukemmel bir hotel,super otesi calisanlar👌🏻”

    Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek kesinlikle kalacagimiz yer.
    Round Indicators
    888acarm Münih . 11/22/2016 İş

    “Madrit in Yen'i yıldız oteli”

    Madrit'te yepyeni butik bir otel , merkezi ve güleryüzlü personel Çok iyi bir restoran Alışveriş noktalarına ve Real Madrid stadına çok yakın Sessiz bir mekan , şehir gürültüsü neredeyse sıfır Tam kafa dinlenecek bir yer

    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
     Dear 888acarm, First of all, than you very much for your nice comments and for taking the time to share them on Tripadvisor.com We are thrilled to read you had a good experience in Madrid and that we have contributed to it. Thank you again. We hope you had a very good trip trip back home. Kind regards, Barceló Emperatriz Team

    DEĞERLENDIRME

    Round Indicators

    • temmuz 23 2017
    • Los Angeles, California
    • Aile

    R2d2ob1

    “My fourth stay”


    Let me start off by saying this hotel is a bargain. It is luxury at a very affordable price. I stayed almost 7 days this time. I think it is best to include breakfast as otherwise it is almost 27 Euros. The breakfast is a normal European spread with omelettes, crepes and pancakes made to order. The meats etc are of good quality and champagne is included. But the real reason I love this hotel is because it is spotless. One day I was in my room when the housekeeping came. The lady was from Nigeria and took almost an hour to clean my room. So if anyone from Barcelo is reading this review please give her a raise. She was meticulous. Not only do they clean the room but later someone checks to make sure it is clean. The food at the restaurant is fabulous and we had a lovely meal one night. The portions were much larger than I expected and the food was very flavorful. The room service was also efficient though I wish they had a slightly larger menu. Why is it not five stars for me: Two minor things - the first the room I got even though was supposed to be non-smoking someone had smoked in it and the smell of smoke was intrenched in the room. I should have immediately tried to change the room but I tried sleep in it, opening windows but when at 3:00am I couldn't I went to the reception and they were most willing to help me change the room even at 3:00am. Props to the front desk. I'm not sure if the hotel can do more when previous guests don't follow the rules. The second was a bigger issue. One day at 1:00am room service was knocking on my door even though I had not ordered any. I would think the room number should show up when you order food and such mix-ups shouldn't happen. But Barcelo remains my go-to hotel in Madrid. I really enjoy staying there and I can see how it is already getting so busy. Word is getting out for sure.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 23 2017
    • Manchester
    • Çiftler

    kintish

    “Missing waiters!”


    For a high class hotel in a major European city this was just okay. The bedroom and bathroom was okay but it was only a very small window looking out into a dark courtyard which made the bedroom a little claustrophobic. We were in room 407. We had three breakfasts there and on two occasions we were ignored and had to ask for both coffee and eggs. On the third occasion having waited about seven minutes a waiter did come over and offer us coffee and eggs. This is not good enough for a hotel of this standard and I did in fact mention it to the breakfast manager in the best of intentions. I hope guests in the future get a better service


    DEĞERLENDIRME

    Round Indicators

    • temmuz 18 2017
    • İş

    ygygyg16

    “Fantastic service and great rooms!”


    I have been staying here almost weekly for the past 2 months for work. The service is impeccable throughout the hotel. They really go out of their way to be friendly and helpful. The rooms are very nice, beds are comfortable and food in the restaurant is good. I have tried 4 different hotels in Madrid and this is my favourite by far.


    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear Guest, Thank you very much for sharing this great review of your recent stay at Barceló Emperatriz. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We know that for our guests comfort in the room is very important, so we take care of every detail and we make every effort to make you feel like home. It has been a pleasure to serve you, we hope to see you again soon. Receive a warm greeting from Barcelo Emperatriz Team.

    DEĞERLENDIRME

    Round Indicators

    • mayıs 28 2017
    • Aile

    HakanDaisy

    “Mukemmel bir hotel,super otesi calisanlar👌🏻”


    Otele giridiginiz andan cikana kadar ilgi ve alaka super.yeri guzel,odalari temiz,calisanlari kibar ve cok yardim ediyorlar.yer olarak cok guzel,heryere 8 dakikak mesafede.bir daha Madrid'e gidersek kesinlikle kalacagimiz yer.


    DEĞERLENDIRME

    Round Indicators

    • kasım 22 2016
    • Münih
    • İş

    888acarm

    “Madrit in Yen'i yıldız oteli”


    Madrit'te yepyeni butik bir otel , merkezi ve güleryüzlü personel Çok iyi bir restoran Alışveriş noktalarına ve Real Madrid stadına çok yakın Sessiz bir mekan , şehir gürültüsü neredeyse sıfır Tam kafa dinlenecek bir yer


    Guest Experience Manager BarceloEmperatriz - Barcelo Emperatriz, bu yorumu yanıtladı
    Dear 888acarm, First of all, than you very much for your nice comments and for taking the time to share them on Tripadvisor.com We are thrilled to read you had a good experience in Madrid and that we have contributed to it. Thank you again. We hope you had a very good trip trip back home. Kind regards, Barceló Emperatriz Team

    Vistas del hotel Barceló Emperatriz

    A palatial hotel worthy of an empress

    Kapat 

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      Lütfen geçerli tarihleri girin

    GECELER

    (İsteğe bağlı tarihler)

    İndirim* veya promosyon kodu (promo kodu olarak da belirir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde bu rezervasyona ilgili indirim uygulanacaktır. Giriş yapıldıktan sonra rezervasyon işleminin 1. adımında gösterilen fiyatlar zaten uygulanmış olan indirimi içermektedir. 

    Tamamlayıcı ve/veya ilave hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına yalnızca bir indirim kodu kabul edilir. Bir indirim kodu, özel bir indirim** (pek çok odayı kapsayan, senior, Y kuşağı, kalabalık aile ve benzeri durumlara uygulanan indirimler) ve my Barceló üyesi olmakla elde edilen indirim arasındaki bileşim mümkün olacak şekilde, toplam maksimum indirim miktarı, Latin Amerika'daki otellerin fiyatı üzerinden maksimum %25, Avrupa ve Akdeniz'deki otellerin fiyatı üzerinden maksimum %20 olacaktır. 

    * Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    ** Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

    Tarifeler yükleniyor...
    Otele atanmış bir tarife yok

    En iyi online fiyat garantisi

    Daha iyi bir fiyat bulursanız, mevcut fiyatta indirim yapacağız.

    Aradaki farkı iade ediyor ve nihai rezervasyon fiyatı üzerinden %10'luk ilave indirim uyguluyoruz. Buradan daha fazla bilgi edinebilirsiniz...