Barceló Oviedo Cervantes Hotel deluxe room

Barceló Oviedo Cervantes

Texto: 40501 Oviedo'nun merkezinde yer alan bu butik otel XX. yüzyılın başlarından kalma bir görünüm altında en modern hizmetleri sunuyor. C/ Cervantes, 13 | 33004 Oviedo
+34 985 255 000 +34 985 256 000
Barceló Oviedo Cervantes Texto: 40501 4.5 out of 5 based on 726 ratings. 726 user reviews.
Barceló Oviedo Cervantes reviewed by Helen M on . Disappointed with this hotel I stayed here as part of a group tour and here is a summary of my experience: PROS: - modern, clean hotel - 5 mins walk to the main shops eg El Cortes Ingles - quiet with no road noise - efficient... Rating: 3
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Barceló Oviedo Cervantes

C/ Cervantes, 13   33004 Oviedo  


Places of Interest

55 km Asturias Havalimanı

750 m Oviedo Tren İstasyonu

500 m Otobüs

30 km Gijón Plajı

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Barceló Oviedo Cervantes

4.5/5 Round Indicators
| 728 Görüşler

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GEZGINLERIN PUANLAMASI

Mükemmel

53% Complete

391

Çok iyi

33% Complete

245

Normal

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68

Kötü

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7

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    Round Indicators
    Helen M Canberra, Avustralya. 04/13/2017 Arkadaş kaçamakları

    “Disappointed with this hotel ”

    I stayed here as part of a group tour and here is a summary of my experience: PROS: - modern, clean hotel - 5 mins walk to the main shops eg El Cortes Ingles - quiet with no road noise - efficient wake up call process - helpful staff at reception - centrally located - small supermarket next door - comfy bed with a choice of comfy pillows CONS -insufficient wifi- couldn't even send an email or google anything - I needed to get out of the shower recess to find my glasses to then find the instructions on how to turn on the complicated shower - that is totally unnecessary- just install normal taps please!!!!!!! - sink was located in the small, cramped room which was just a basin and no room to put toiletries/ makeup bag - the space was so tight that I accidentally knocked over a glass and it smashed behind the basin - very inconvenient - no iron and ironing board - my biggest gripe was the poor quality of the food at dinner and breakfast. The dinner was tasteless and bland and most of us were complaining. -At breakfast they could not cope with our demands for cooked eggs as the scrambled eggs and omelettes at the breakfast buffet were stone cold and straight out of the fridge. I was told to go back to my seat and wait my turn by a very rude waitress who really ticked our whole group off with her poor attitude. - very small cramped room- the luggage area was not long enough to fit my suitcase on . I would not choose to stay at this hotel again and feel very dissatisfied with my experience.

    Gerente CervantesOviedo - Barcelo Oviedo Cervantes, bu yorumu yanıtladı
     Dear Helen, Thank you very much for the time you spent to share your personal impressions of your stay at Barceló Oviedo Cervantes Hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Sorry about the fried eggs service upon breakfast. We had to prepare 27x2 fried eggs and bacon for the group in 30 minutes and the waitress was bringing each order to the table, otherwise you would be waiting and standing for 15 minutes till your eggs were ready. Anyway I apologize because we were not ready for such demand in that short time. Now we know and we will do much better from now on. We always try to provide the best meal chocie according to our guests requests and our feeling from most of the group feedback after finishing the dinner was quite positive but of course we will reconsider our menus and, again, I apologize for not being able to reach your expectations. I am so glad to read about your satisfaction regarding our Front Office staff, our great bed and pillows and the hotel location. I hope the rest of your Spain trip was a nice experience and you have good memories from our beautiful country. Warm regards from Oviedo, The Management Barceló Oviedo Cervantes

    Round Indicators
    BrutoTotal New York City, New York. 03/19/2017 Çiftler

    “Excellent, comfortable and beautiful hotel close to everything”

    We spent just one night at this hotel but I wish we could have spent some more nights there to enjoy its comfort. It's very well located and convenient and the staff very attentive and professional. The room was couzy and the bed soooo comfortable. The interior and the exterior of the hotel are beautiful too.

    Gerente CervantesOviedo - Barcelo Oviedo Cervantes, bu yorumu yanıtladı
     Dear Guest, Thank you so much for your great review regarding your stay at Barceló Oviedo hotel. We are very glad to read how happy and well attended you were among us. We have recently changed our mattresses for a new concept which is bringing a fabulous feedback from our guests as yours. Hope to welcome you again soon in this beautiful city. Best regards from Oviedo, Javier Estefanell

    Round Indicators
    rumore0 Rimini, İtalya. 03/04/2017 İş

    “Nice hotel, good location, also nice breakfast”

    I stayed four nights for work across Feb-Mar 2017. The hotel has a specific design, which connects both common areas and guest rooms (at least mines). The bar is nice, my room was pretty large, with also a seating area. The TV was a little small. Nice bathroom as well, somehow integrated (stylishly) with the room. Breakfast had the value added of a chef preparing on demand homelettes (at least that's what I asked for).

    Gerente CervantesOviedo - Barcelo Oviedo Cervantes, bu yorumu yanıtladı
     Dear Guest, Thank you so much for your review and comments about your stay at Barceló Oviedo Cervantes hotel. I am glad to read that you enjoyed your days with us and I woudl like to inform that next Monday we will receive the new 43-49" plasma TVs which will be installed in one week. Hope you have the chance to come back and check the quality improvement. Our show cooking during the breakfast service prepares nearly all wishes of our guests: all kind of eggs (fried, boiled, scrambled...), pancakes, grilled vegetables, sausages, bacon,... so you just need to ask and we will prepare it for you. And always trying to improve and innovate towards our guests satisfaction. Thanks again and hope to see you again soon. Best regards from Oviedo, Javier Estefanell

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    lestatelvampir Barcelona. 01/18/2017 Çiftler

    “Nice and big but cold suite”

    We just stayed one night and the room was big enough for us and our baby, with a nice bathroom and bathtube, but we found it too cold and heating system did not work properly so hotel staff had to bring a heater. Otherwise, nice location and gently staff. Would come back for sure. Parking seemed to be under some construction but was convenient and at a reasonable price.

    Gerente CervantesOviedo - Barcelo Oviedo Cervantes, bu yorumu yanıtladı
     Dear Guest, Thanks you so much for writting in Tripadvisor and for letting us know about your experience at Barceló Oviedo hotel. I am sorry the room was a bit cold and I apologize about it. We are checking the heating in all Executive rooms to make sure it works properly. I'm glad to read that you felt well atended by our staff and if you come back I would like to welcome you personally. Thanks again and warm regards from Oviedo, Javier Estefanell General Manager

    Round Indicators
    SanFranciscoBeachnik san francisco. 01/01/2017 Aile

    “Comfortable hotel with all the amenities”

    On the plus side, this hotel is very clean, has generously sized rooms, comfortable beds, nice amenities, friendly and efficient service, great breakfast, and is centrally located. I was traveling with my adult son, so the only downside for us was that the bathroom area was not very conducive to privacy. There is a frosted glass door to the small toilet "room," and another frosted glass door enclosing the shower, both off of an open area attached to the main part of the room, separated by hanging metal chains. So, to have real privacy, you had to either change clothes in the toilet room or the shower. Probably this would not be an issue for couples or family with smaller children, though. The shower has 5 nozzles! To me, the decor in the rooms is a little bit odd. There's a leather chair and a big modern lamp, again with small chains hanging down from the ceiling. Looks like a reading throne. Well, I do like to read! This was the only hotel we stayed at in Spain that had those nice, thick terry cloth bathrobes in the room. Overall a very nice stay.

    Gerente CervantesOviedo - Barcelo Oviedo Cervantes, bu yorumu yanıtladı
     Dear Guest, Thank you som much for such a nice review. I am happy that you enoyed your stay at Barceló Oviedo, even with our open bathroom concept and odd design... memories developer, hehe ;) I am glad to read your nice words about our staff and service. We spend a lot of time in training them for a superb service and the friendly attitude is a must. And the bathrobe is a estandar which should not be missing in any 5* hotel. Thanks again and hope to welcome you again at Barceló Hotels & Resorts. Warm regards from Oviedo, Javier Estefanell General Manager

    DEĞERLENDIRME

    Round Indicators

    • nisan 13 2017
    • Canberra, Avustralya
    • Arkadaş kaçamakları

    Helen M

    “Disappointed with this hotel ”


    I stayed here as part of a group tour and here is a summary of my experience: PROS: - modern, clean hotel - 5 mins walk to the main shops eg El Cortes Ingles - quiet with no road noise - efficient wake up call process - helpful staff at reception - centrally located - small supermarket next door - comfy bed with a choice of comfy pillows CONS -insufficient wifi- couldn't even send an email or google anything - I needed to get out of the shower recess to find my glasses to then find the instructions on how to turn on the complicated shower - that is totally unnecessary- just install normal taps please!!!!!!! - sink was located in the small, cramped room which was just a basin and no room to put toiletries/ makeup bag - the space was so tight that I accidentally knocked over a glass and it smashed behind the basin - very inconvenient - no iron and ironing board - my biggest gripe was the poor quality of the food at dinner and breakfast. The dinner was tasteless and bland and most of us were complaining. -At breakfast they could not cope with our demands for cooked eggs as the scrambled eggs and omelettes at the breakfast buffet were stone cold and straight out of the fridge. I was told to go back to my seat and wait my turn by a very rude waitress who really ticked our whole group off with her poor attitude. - very small cramped room- the luggage area was not long enough to fit my suitcase on . I would not choose to stay at this hotel again and feel very dissatisfied with my experience.


    Gerente CervantesOviedo - Barcelo Oviedo Cervantes, bu yorumu yanıtladı
    Dear Helen, Thank you very much for the time you spent to share your personal impressions of your stay at Barceló Oviedo Cervantes Hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. Sorry about the fried eggs service upon breakfast. We had to prepare 27x2 fried eggs and bacon for the group in 30 minutes and the waitress was bringing each order to the table, otherwise you would be waiting and standing for 15 minutes till your eggs were ready. Anyway I apologize because we were not ready for such demand in that short time. Now we know and we will do much better from now on. We always try to provide the best meal chocie according to our guests requests and our feeling from most of the group feedback after finishing the dinner was quite positive but of course we will reconsider our menus and, again, I apologize for not being able to reach your expectations. I am so glad to read about your satisfaction regarding our Front Office staff, our great bed and pillows and the hotel location. I hope the rest of your Spain trip was a nice experience and you have good memories from our beautiful country. Warm regards from Oviedo, The Management Barceló Oviedo Cervantes

    DEĞERLENDIRME

    Round Indicators

    • mart 19 2017
    • New York City, New York
    • Çiftler

    BrutoTotal

    “Excellent, comfortable and beautiful hotel close to everything”


    We spent just one night at this hotel but I wish we could have spent some more nights there to enjoy its comfort. It's very well located and convenient and the staff very attentive and professional. The room was couzy and the bed soooo comfortable. The interior and the exterior of the hotel are beautiful too.


    Gerente CervantesOviedo - Barcelo Oviedo Cervantes, bu yorumu yanıtladı
    Dear Guest, Thank you so much for your great review regarding your stay at Barceló Oviedo hotel. We are very glad to read how happy and well attended you were among us. We have recently changed our mattresses for a new concept which is bringing a fabulous feedback from our guests as yours. Hope to welcome you again soon in this beautiful city. Best regards from Oviedo, Javier Estefanell

    DEĞERLENDIRME

    Round Indicators

    • mart 4 2017
    • Rimini, İtalya
    • İş

    rumore0

    “Nice hotel, good location, also nice breakfast”


    I stayed four nights for work across Feb-Mar 2017. The hotel has a specific design, which connects both common areas and guest rooms (at least mines). The bar is nice, my room was pretty large, with also a seating area. The TV was a little small. Nice bathroom as well, somehow integrated (stylishly) with the room. Breakfast had the value added of a chef preparing on demand homelettes (at least that's what I asked for).


    Gerente CervantesOviedo - Barcelo Oviedo Cervantes, bu yorumu yanıtladı
    Dear Guest, Thank you so much for your review and comments about your stay at Barceló Oviedo Cervantes hotel. I am glad to read that you enjoyed your days with us and I woudl like to inform that next Monday we will receive the new 43-49" plasma TVs which will be installed in one week. Hope you have the chance to come back and check the quality improvement. Our show cooking during the breakfast service prepares nearly all wishes of our guests: all kind of eggs (fried, boiled, scrambled...), pancakes, grilled vegetables, sausages, bacon,... so you just need to ask and we will prepare it for you. And always trying to improve and innovate towards our guests satisfaction. Thanks again and hope to see you again soon. Best regards from Oviedo, Javier Estefanell

    DEĞERLENDIRME

    Round Indicators

    • ocak 18 2017
    • Barcelona
    • Çiftler

    lestatelvampir

    “Nice and big but cold suite”


    We just stayed one night and the room was big enough for us and our baby, with a nice bathroom and bathtube, but we found it too cold and heating system did not work properly so hotel staff had to bring a heater. Otherwise, nice location and gently staff. Would come back for sure. Parking seemed to be under some construction but was convenient and at a reasonable price.


    Gerente CervantesOviedo - Barcelo Oviedo Cervantes, bu yorumu yanıtladı
    Dear Guest, Thanks you so much for writting in Tripadvisor and for letting us know about your experience at Barceló Oviedo hotel. I am sorry the room was a bit cold and I apologize about it. We are checking the heating in all Executive rooms to make sure it works properly. I'm glad to read that you felt well atended by our staff and if you come back I would like to welcome you personally. Thanks again and warm regards from Oviedo, Javier Estefanell General Manager

    DEĞERLENDIRME

    Round Indicators

    • ocak 1 2017
    • san francisco
    • Aile

    SanFranciscoBeachnik

    “Comfortable hotel with all the amenities”


    On the plus side, this hotel is very clean, has generously sized rooms, comfortable beds, nice amenities, friendly and efficient service, great breakfast, and is centrally located. I was traveling with my adult son, so the only downside for us was that the bathroom area was not very conducive to privacy. There is a frosted glass door to the small toilet "room," and another frosted glass door enclosing the shower, both off of an open area attached to the main part of the room, separated by hanging metal chains. So, to have real privacy, you had to either change clothes in the toilet room or the shower. Probably this would not be an issue for couples or family with smaller children, though. The shower has 5 nozzles! To me, the decor in the rooms is a little bit odd. There's a leather chair and a big modern lamp, again with small chains hanging down from the ceiling. Looks like a reading throne. Well, I do like to read! This was the only hotel we stayed at in Spain that had those nice, thick terry cloth bathrobes in the room. Overall a very nice stay.


    Gerente CervantesOviedo - Barcelo Oviedo Cervantes, bu yorumu yanıtladı
    Dear Guest, Thank you som much for such a nice review. I am happy that you enoyed your stay at Barceló Oviedo, even with our open bathroom concept and odd design... memories developer, hehe ;) I am glad to read your nice words about our staff and service. We spend a lot of time in training them for a superb service and the friendly attitude is a must. And the bathrobe is a estandar which should not be missing in any 5* hotel. Thanks again and hope to welcome you again at Barceló Hotels & Resorts. Warm regards from Oviedo, Javier Estefanell General Manager

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