Facilities at the Occidental Aurelia hotel

Occidental Aurelia

Texto: 101843 17. yüzyıldan kalma eski bir manastırdan otele dönüştürülmüş olan mekan, Roma'yı keşfetmek için ideal seçenektir. Via di Torre Rossa, 80 | Roma | Italia
+39 06 6610551 *
Occidental Aurelia Texto: 101843 4 out of 5 based on 989 ratings. 989 user reviews.
Occidental Aurelia reviewed by Wheresmychips on . Clean and tidy hotel The good parts: Clean room, comfy bed, access to public transport, good value & friendly staff. Not as good: Bar shuts early (for thirsty Rugby fans) and the scrambled eggs at breakfast were not... Rating: 4
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Occidental Aurelia

Via di Torre Rossa, 80   Roma   Italia  


Places of Interest

26 km Leonardo Da Vinci Uluslararası Havalimanı

9 km Kolezyum

3,7 km San Pedro Katedrali

6,1 km Roma Termini

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Aurelia

4.0/5 Round Indicators
| 1062 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

37% Complete

398

Çok iyi

42% Complete

456

Normal

13% Complete

147

Kötü

3% Complete

40

Çok kötü

1% Complete

21

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    CD1998 Los Angeles, Kaliforniya. 06/14/2017 Çiftler

    “Awesome service ”

    We stayed at Occidental Aurelia in May, as part of a tour group. The excellent rating is a result of their wonderful front desk , Alessio in particular. We had a flight delay and luggage delay. The group we were traveling were moving on the next day and as of 9 pm we still had no luggage. The front desk made some calls and was able to track it down for us. Luggage arrived 11 pm! I know this is not part of their usual work but I commend him for going above and beyond. Grazie!

    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and feedback. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed, and will not fail to share your compliments with the entire reception team, in particular to Alessio as we know it will be a great source of motivation to keep on going the extra mile. We hope you enjoyed as well of your tour and of course of Rome. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Our Best Regards,

    Round Indicators
    Maggie1366 06/13/2017 Aile

    “First visit to Rome ”

    Spent four days at this hotel, the room was nice and clean, staff was great very helpful and looked after us. My only disappointment was it was very far away from the centre but it would not stop me going again. Many thanks to the staff for making our stay a great time

    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear Maggie, Thank you for making our Occidental Aurelia your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are glad to read that you enjoyed our rooms and that you found our staff very helpful since we think they are one of the biggest strengths of our hotel. We are sorry to read that you found our location far away from the city. At this moment, since the city is improving some parts of our street, the movements of buses are not as good as normal. However, we do have two lines of buses, which stop just at our door and take you to the city center, as well as a metro station 1Km away from the hotel, and our private transfer at our door. In any case we are thankful to read that regardless the location you would stay with us if you would visit Rome in the future, and it really comfort us and make us feel glad to be able to want to come back to us. Our Best Regards,

    Round Indicators
    Michel L Brüksel, Belçika. 06/12/2017 İş

    “Very good place to stay”

    I was very surprised with the warm welcome. First of all I arrived very early in the morning without asking if there was a room available (knowing the rules) and the receptionist did everything possible to find me a room available. All the front desk employees are very efficient, friendly and helpful. I strongly recommend

    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear Michel, First, we would like to thank you for choosing our Occidental Aurelia hotel for your visit to Rome and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated, but also we would like to thank you for being a great guest to us, we really appreciate to have guests like you at out hotel. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Our Best Regards,

    Round Indicators
    Fats C Manchester, İngiltere. 05/30/2017 Aile

    “Family holiday”

    My family of 3 stayed at occidental Aurelia previously ESh for 6 nts. Hotel is a fair distance away from the centre, however a 15 min taxi ride costing 15-20 euros and more after dark. Good breakfast Jenny who is a gem looked after us and gave lots of snacks to our 10 yr old. Rooms wer immaculate cleaned daily. Zahid is the man in charge of the cafe downstairs. Great guy helped me when I was searching for halal food which is only a 5-7 min walk and helped me when I needed advice. Thank u JENNY thank u ZAHID

    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Aurelia hotel with us and TripAdvisor readers. It please us to read about your wonderful comments on service, which of course have been shared with the entire team, especially with Jenni and Zahid. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We are also very pleased to read your satisfaction with the comfort and cleanness of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are thrilled you enjoyed your recent stay with us. We look forward to welcoming you back again very soon. Best Regards,

    Round Indicators
    Kimique Deltona, Florida. 05/29/2017 Çiftler

    “Plush Bedding”

    Exactly what we needed after a long flight. Super plush bedding with lots of fluffy pillows and Exceptionally clean with a very modern vibe. The room was spacious and minimalistic. The breakfast was really good with a big variety but a little pricey since it was not included in our package. The grounds are lovely and staff incredible with a variety of languages spoken to help guest. It is a bit of a challenge for drivers to get out the exit for inexperienced tourist.

    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear guest, Thank you for the great feedback of your recent holiday experience at our Occidental Aurelia; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Regarding the price of the breakfast, we are sorry to read you found it pricey. Unfortunately, 12 € it is a regular buffet breakfast price, we would like to point out that, at this moment we have almost 70 different products, with some daily variations to keep surprising our guests. Still, we are working on improving it to give better satisfaction to our guests and make it even more worth it. About our exit, it is true that might be complicated to new drivers in Rome, but as drive in the city would be. Actually, we are sorry to read it, since it will be almost impossible to change it because the wall was built during the “Cinquecento” and it is part of the city heritage. Once again, we are thankful for your review, and we wish you had a nice trip back home. Our Best Regards,

    DEĞERLENDIRME

    Round Indicators

    • haziran 14 2017
    • Los Angeles, Kaliforniya
    • Çiftler

    CD1998

    “Awesome service ”


    We stayed at Occidental Aurelia in May, as part of a tour group. The excellent rating is a result of their wonderful front desk , Alessio in particular. We had a flight delay and luggage delay. The group we were traveling were moving on the next day and as of 9 pm we still had no luggage. The front desk made some calls and was able to track it down for us. Luggage arrived 11 pm! I know this is not part of their usual work but I commend him for going above and beyond. Grazie!


    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
    Dear guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and feedback. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed, and will not fail to share your compliments with the entire reception team, in particular to Alessio as we know it will be a great source of motivation to keep on going the extra mile. We hope you enjoyed as well of your tour and of course of Rome. Once more, we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Our Best Regards,

    DEĞERLENDIRME

    Round Indicators

    • haziran 13 2017
    • Aile

    Maggie1366

    “First visit to Rome ”


    Spent four days at this hotel, the room was nice and clean, staff was great very helpful and looked after us. My only disappointment was it was very far away from the centre but it would not stop me going again. Many thanks to the staff for making our stay a great time


    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
    Dear Maggie, Thank you for making our Occidental Aurelia your choice hotel on this occasion and for your very kind recommendation to the travel community of TripAdvisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are glad to read that you enjoyed our rooms and that you found our staff very helpful since we think they are one of the biggest strengths of our hotel. We are sorry to read that you found our location far away from the city. At this moment, since the city is improving some parts of our street, the movements of buses are not as good as normal. However, we do have two lines of buses, which stop just at our door and take you to the city center, as well as a metro station 1Km away from the hotel, and our private transfer at our door. In any case we are thankful to read that regardless the location you would stay with us if you would visit Rome in the future, and it really comfort us and make us feel glad to be able to want to come back to us. Our Best Regards,

    DEĞERLENDIRME

    Round Indicators

    • haziran 12 2017
    • Brüksel, Belçika
    • İş

    Michel L

    “Very good place to stay”


    I was very surprised with the warm welcome. First of all I arrived very early in the morning without asking if there was a room available (knowing the rules) and the receptionist did everything possible to find me a room available. All the front desk employees are very efficient, friendly and helpful. I strongly recommend


    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
    Dear Michel, First, we would like to thank you for choosing our Occidental Aurelia hotel for your visit to Rome and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated, but also we would like to thank you for being a great guest to us, we really appreciate to have guests like you at out hotel. Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Our Best Regards,

    DEĞERLENDIRME

    Round Indicators

    • mayıs 30 2017
    • Manchester, İngiltere
    • Aile

    Fats C

    “Family holiday”


    My family of 3 stayed at occidental Aurelia previously ESh for 6 nts. Hotel is a fair distance away from the centre, however a 15 min taxi ride costing 15-20 euros and more after dark. Good breakfast Jenny who is a gem looked after us and gave lots of snacks to our 10 yr old. Rooms wer immaculate cleaned daily. Zahid is the man in charge of the cafe downstairs. Great guy helped me when I was searching for halal food which is only a 5-7 min walk and helped me when I needed advice. Thank u JENNY thank u ZAHID


    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
    Dear guest, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Occidental Aurelia hotel with us and TripAdvisor readers. It please us to read about your wonderful comments on service, which of course have been shared with the entire team, especially with Jenni and Zahid. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. We are also very pleased to read your satisfaction with the comfort and cleanness of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We are thrilled you enjoyed your recent stay with us. We look forward to welcoming you back again very soon. Best Regards,

    DEĞERLENDIRME

    Round Indicators

    • mayıs 29 2017
    • Deltona, Florida
    • Çiftler

    Kimique

    “Plush Bedding”


    Exactly what we needed after a long flight. Super plush bedding with lots of fluffy pillows and Exceptionally clean with a very modern vibe. The room was spacious and minimalistic. The breakfast was really good with a big variety but a little pricey since it was not included in our package. The grounds are lovely and staff incredible with a variety of languages spoken to help guest. It is a bit of a challenge for drivers to get out the exit for inexperienced tourist.


    Direttore BarceloManagement - Occidental Aurelia, bu yorumu yanıtladı
     Dear guest, Thank you for the great feedback of your recent holiday experience at our Occidental Aurelia; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Regarding the price of the breakfast, we are sorry to read you found it pricey. Unfortunately, 12 € it is a regular buffet breakfast price, we would like to point out that, at this moment we have almost 70 different products, with some daily variations to keep surprising our guests. Still, we are working on improving it to give better satisfaction to our guests and make it even more worth it. About our exit, it is true that might be complicated to new drivers in Rome, but as drive in the city would be. Actually, we are sorry to read it, since it will be almost impossible to change it because the wall was built during the “Cinquecento” and it is part of the city heritage. Once again, we are thankful for your review, and we wish you had a nice trip back home. Our Best Regards,

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