Barceló Tambor Beach  Hotel Beach

Barceló Tambor

Texto: 43469 Tambor sahiline sıfır konumdaki bu her şey dahil resort, benzersiz ve doğal bir çevrenin tam ortasında yer alıyor. Playa Tambor, Puntarenas | Postal code: 771-1150 Tambor
+506 2683 03 03 +506 2683 03 09
Barceló Tambor Texto: 43469 4 out of 5 based on 1416 ratings. 1416 user reviews.
Barceló Tambor reviewed by AGMG2 on . Absolutely Awful!!!!! When we arrived they gave us very little information about hotel, restaurants etc. no welcome drink or anything to make you feel welcomed. we had to ask many questions to get any answers about... Rating: 1
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Barceló Tambor

Playa Tambor, Puntarenas   Postal code: 771-1150 Tambor  


Places of Interest

3,2 km Tambor Havalimanı

32 m Tambor Plajı

1 km Los Delfines Golf Club

18 km Curú Milli Parkı

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Tambor

4.0/5 Round Indicators
| 1416 Görüşler

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    AGMG2 09/13/2017 Çiftler

    “Absolutely Awful!!!!!”

    When we arrived they gave us very little information about hotel, restaurants etc. no welcome drink or anything to make you feel welcomed. we had to ask many questions to get any answers about anything we needed to know for our stay. Very little English at all even at front desk. We Paid $180 extra for premium package to be told it's only to have premium drinks in the mini bar. Drinks are made with cheap cheap liquor from a plastic bottle. Order a drink at dinner and never came, even after an hour. Room was old and very dirty. Toilet, phone and ac didn't work. Remote control and hair dryer were missing from the room. Then found some kind of black bugs in the bed we took pics of. we were suppose to stay there several nights but we left early the next morning. No manager on duty in the mornings so no one could help us with a refund. I'm disappointed this is a Barcelo hotel. Awful awful experience.
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    Joe Q Austin, Teksas. 09/10/2017 Arkadaş kaçamakları

    “Perfect for Locals - Not for Tourists”

    The property is a get a way for Costa Ricans. It is a common destination for family reunions and for high school trips and graduations and spring break. The beaches are rocky with brown ocean water filled with silt. If you want an all inclusive resort with all you can drink and basic food with just pools, its perfect. Rooms were basic and well kept. Having known this, I would have driven another 30min - 1hr and gone to the full Pacific side with white sands and blue water. The roads getting here through the mountains were difficult to navigate, TAKE THE FERRY.

    Revenue Manager Jonathan M - Barcelo Tambor, bu yorumu yanıtladı
     Dear Joe Q: We first would like to thank you for choosing our Barceló Tambor Hotel for your holidays and for sharing your comments on your experience among us. We have read your comment regarding the type of clientele we accommodate at our hotel, and would like to take the opportunity to clarify that Barceló welcomes all guests who book to stay with us. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    08/23/2017 Aile

    “So so stay”

    Just returned from Barcelo Tambor for a week. Good points: Beautiful grounds Friendly staff Good breakfast Nice enough beach Unspoiled location Decent rooms Negative points: Food is fair to poor Terrible drinks Mediocre excursion staff Poor signature restaurants We arrived during Mother's Day week in Costa Rica and the resort was packed with locals and their families. Not a problem other than all scheduled activities to include children ones were in Spanish. Also there were several days where we gave up getting a drink at the bar because it literally took half an hour and the staff would serve locals ahead of us. Nightly entertainment in Spanish only with no translation and very loud till midnight each night. However I should mention we found the locals and their families to be wonderful and friendly. It was a very different resort during the week. Space in the pool, easy to get a drink. No lines for food. I would strongly recommend checking local holidays and trying but to book during their holiday time. We really felt like we got a completely different experience. Food was okay but not a lot of variety. If you are a foodie or a service snob this is NOT the place for you. We found the local food outside the resort to be much better. Signature restaurants were not worth standing in line in the morning. Stick to the buffet. Our room was okay but the beds hard and there was virtually no water pressure so showering was somewhat of a joke. Reminded me of a nicer motel 6. This is NOT a five star hotel. By US standards it's about a 3. We asked about excursions and the desk staff didn't seem too excited about helping us so we ended up contacting a local tour company that really seemed to want our business. The beach was a bit rocky but still gorgeous and wonderful to relax on. Great location and overall a good stay. Go in with the right expectations in line with the price point and open to engaging with the lovely locals and don't expect great food and you will be fine.

    Revenue Manager Jonathan M - Barcelo Tambor, bu yorumu yanıtladı
     Dear Customer: We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Tambor hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We have also taken good note of your remarks on the dining expériences and sincerely lament reading that we fell short of your culinary expectations on this occasion, although I would like to take the opportunity to point out that our Executive Chefs follow a two weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your critics with our team. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Tambor and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    hk2000442 Las Vegas, Nevada. 08/21/2017 Çiftler

    “High end resort with local flare”

    We were looking for something a little more authentic and local but, there wasn't much available for the last minute accommodations at the time, so we reluctantly booked the Barcelo. Although, it was what you'd expect from a big chain all-inclusive, it was really refreshing that a lot of local people stayed there along with others visiting from other countries in central and south america. The staff were super friendly and although the entertainment etc. was mainly in Spanish, we didn't mind one bit. There were loads of excursions from the resort to get us off the property. We were dreading the long drive back to San Jose, when we also noticed that there was a tiny landing strip right beside the resort, so we were able to book a Nature Air flight back to SJ.

    Revenue Manager Jonathan M - Barcelo Tambor, bu yorumu yanıtladı
     Dear hk2000442: Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Tambor. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    Round Indicators
    Andres Elias A New York City, New York. 08/18/2017 Yalnız seyahat

    “steady decline”

    I've visited this place several times , dating back in 2000, through 2017, and I can say from experience that the quality , cleanliness , and the up keep of this once 5 star resort , is now resembling a cheap NJ motel. Once a place that had free toiletries welcoming drinks and towels branded with their logo , are no more. The soft sanding beach, is now a rocky shore, Although price has remained the same. The shine and luster that was once the start of Tambor beach , sadly has burnt out.

    Revenue Manager Jonathan M - Barcelo Tambor, bu yorumu yanıtladı
     Dear Andres Elías A:. In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our Brand. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    DEĞERLENDIRME

    Round Indicators

    • eylül 13 2017
    • Çiftler

    AGMG2

    “Absolutely Awful!!!!!”


    When we arrived they gave us very little information about hotel, restaurants etc. no welcome drink or anything to make you feel welcomed. we had to ask many questions to get any answers about anything we needed to know for our stay. Very little English at all even at front desk. We Paid $180 extra for premium package to be told it's only to have premium drinks in the mini bar. Drinks are made with cheap cheap liquor from a plastic bottle. Order a drink at dinner and never came, even after an hour. Room was old and very dirty. Toilet, phone and ac didn't work. Remote control and hair dryer were missing from the room. Then found some kind of black bugs in the bed we took pics of. we were suppose to stay there several nights but we left early the next morning. No manager on duty in the mornings so no one could help us with a refund. I'm disappointed this is a Barcelo hotel. Awful awful experience.


    DEĞERLENDIRME

    Round Indicators

    • eylül 10 2017
    • Austin, Teksas
    • Arkadaş kaçamakları

    Joe Q

    “Perfect for Locals - Not for Tourists”


    The property is a get a way for Costa Ricans. It is a common destination for family reunions and for high school trips and graduations and spring break. The beaches are rocky with brown ocean water filled with silt. If you want an all inclusive resort with all you can drink and basic food with just pools, its perfect. Rooms were basic and well kept. Having known this, I would have driven another 30min - 1hr and gone to the full Pacific side with white sands and blue water. The roads getting here through the mountains were difficult to navigate, TAKE THE FERRY.


    Revenue Manager Jonathan M - Barcelo Tambor, bu yorumu yanıtladı
    Dear Joe Q: We first would like to thank you for choosing our Barceló Tambor Hotel for your holidays and for sharing your comments on your experience among us. We have read your comment regarding the type of clientele we accommodate at our hotel, and would like to take the opportunity to clarify that Barceló welcomes all guests who book to stay with us. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    DEĞERLENDIRME

    Round Indicators

    • ağustos 23 2017
    • Aile

    “So so stay”


    Just returned from Barcelo Tambor for a week. Good points: Beautiful grounds Friendly staff Good breakfast Nice enough beach Unspoiled location Decent rooms Negative points: Food is fair to poor Terrible drinks Mediocre excursion staff Poor signature restaurants We arrived during Mother's Day week in Costa Rica and the resort was packed with locals and their families. Not a problem other than all scheduled activities to include children ones were in Spanish. Also there were several days where we gave up getting a drink at the bar because it literally took half an hour and the staff would serve locals ahead of us. Nightly entertainment in Spanish only with no translation and very loud till midnight each night. However I should mention we found the locals and their families to be wonderful and friendly. It was a very different resort during the week. Space in the pool, easy to get a drink. No lines for food. I would strongly recommend checking local holidays and trying but to book during their holiday time. We really felt like we got a completely different experience. Food was okay but not a lot of variety. If you are a foodie or a service snob this is NOT the place for you. We found the local food outside the resort to be much better. Signature restaurants were not worth standing in line in the morning. Stick to the buffet. Our room was okay but the beds hard and there was virtually no water pressure so showering was somewhat of a joke. Reminded me of a nicer motel 6. This is NOT a five star hotel. By US standards it's about a 3. We asked about excursions and the desk staff didn't seem too excited about helping us so we ended up contacting a local tour company that really seemed to want our business. The beach was a bit rocky but still gorgeous and wonderful to relax on. Great location and overall a good stay. Go in with the right expectations in line with the price point and open to engaging with the lovely locals and don't expect great food and you will be fine.


    Revenue Manager Jonathan M - Barcelo Tambor, bu yorumu yanıtladı
    Dear Customer: We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Tambor hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. We have also taken good note of your remarks on the dining expériences and sincerely lament reading that we fell short of your culinary expectations on this occasion, although I would like to take the opportunity to point out that our Executive Chefs follow a two weeks menu rotation including a wide array of both local and international delicacies to cater for all diet requirements and please the most demanding palates, this is why we are sorry to read that we were not able to conquer yours and will make sure to discuss your critics with our team. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Tambor and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    DEĞERLENDIRME

    Round Indicators

    • ağustos 21 2017
    • Las Vegas, Nevada
    • Çiftler

    hk2000442

    “High end resort with local flare”


    We were looking for something a little more authentic and local but, there wasn't much available for the last minute accommodations at the time, so we reluctantly booked the Barcelo. Although, it was what you'd expect from a big chain all-inclusive, it was really refreshing that a lot of local people stayed there along with others visiting from other countries in central and south america. The staff were super friendly and although the entertainment etc. was mainly in Spanish, we didn't mind one bit. There were loads of excursions from the resort to get us off the property. We were dreading the long drive back to San Jose, when we also noticed that there was a tiny landing strip right beside the resort, so we were able to book a Nature Air flight back to SJ.


    Revenue Manager Jonathan M - Barcelo Tambor, bu yorumu yanıtladı
    Dear hk2000442: Thank you for your insights following your recent visit. We always look for ways to improve and your comments are crucial to our future success. Once again, many thanks for your help to get to know the points where we can still improve the experiences of the ones that come to visit us and we truly hope to have the opportunity to welcome you back on your next visit to Tambor. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

    DEĞERLENDIRME

    Round Indicators

    • ağustos 18 2017
    • New York City, New York
    • Yalnız seyahat

    Andres Elias A

    “steady decline”


    I've visited this place several times , dating back in 2000, through 2017, and I can say from experience that the quality , cleanliness , and the up keep of this once 5 star resort , is now resembling a cheap NJ motel. Once a place that had free toiletries welcoming drinks and towels branded with their logo , are no more. The soft sanding beach, is now a rocky shore, Although price has remained the same. The shine and luster that was once the start of Tambor beach , sadly has burnt out.


    Revenue Manager Jonathan M - Barcelo Tambor, bu yorumu yanıtladı
    Dear Andres Elías A:. In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to share your constructive critics. We are sincerely sorry to read your dissatisfaction with the cleaning of your room, at Barceló we strive to provide total confidence in this area being fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels, for a future ocasion please do not hesitate to contact our réception desk to point out any service imperfection, the team will be swift in addressing the issue and correct any situation that is not in accordance with our established standards. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our Brand. Once again we thank you for sharing this valuable feedback with us, please rest assured that the information you have provided will be used accordingly to enhance our future guests' experiences among us and we hope you will visit us again in the future. Sincerely, Raúl Arranz General Manager Barceló Tambor Hotel

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