Barceló Hotel Gastronomy Arenas Blancas

Barceló Arenas Blancas

Texto: 44838 Varadero şehrinin merkezinde yer alan bu modern ve ayrıcalıklı otel, dinlenmek ve rahatlamak için idealdir. Calle 64 y final | Varadero, Matanzas | Cuba
+53 45 6144 99 +53 45 611 086
Barceló Arenas Blancas Texto: 44838 3.5 out of 5 based on 7122 ratings. 7122 user reviews.
Barceló Arenas Blancas reviewed by Sait T on . Çok güzel bir plaj... 2 gece konakladığımız beyaz kumları ve plajından çok mutlu kaldığımız bir otel oldu. Restoranları geniş seçeneğe sahip ve yemekler lezzetli. Odalar da çok konforlu değil fakat rahat ve temiz... Rating: 3
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Barceló Arenas Blancas

Calle 64 y final   Varadero, Matanzas   Cuba  


Places of Interest

28 km Varadero Havalimanı

4 km Varadero Golf Sahası

1 km Varadero

Premios y Reconocimientos Prizes and awards

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Barceló Arenas Blancas

3.5/5 Round Indicators
| 7122 Görüşler

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GEZGINLERIN PUANLAMASI

Mükemmel

22% Complete

1591

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34% Complete

2492

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19% Complete

1411

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876

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    Round Indicators
    coco1806 Toronto, Kanada. 09/15/2017 Aile

    “Had a great time but...”

    I did stay last week of August with family .It is very hard to rate this property ( stayed Solymar side) because it is not consistent and it can be 5 stars to 1 star: 5 stars: staff is fantastic, nice and helpful. The all staff in Solymar is friendly and always recognized us. Same for the all bars on Arenas side especially Cactus bar. Some guests are pretty rude with them and it is a shame because they are hard working people and they really deserve recognition. 4 stars: beach is nice but can be cleaner. The pool was clean and in good condition. The problem is coming from the guests who leave every where cups and cigarettes. 3 stars: The food is good ,more choice at the buffet can be great but always find something good and fresh. Did try Spanish restaurant and have a good food with live Spanish musicians, pretty romantic :). The best buffet is lunch at beach "El Rancho" on the Arenas side. Every day barbecue with fresh chicken, fish, sea food .This one is a 5 stars for me. 3 stars : entertainment is kind of hit and miss . It seems to be better at Arena Blancas for night shows .More communication about animation needs to be improved. But I loved the salsa group playing around 7pm at the Solymar lobby bar, They are so good and so nice, loved ,loved!! Honestly forget hotel night shows, just go to Calle 62 after 10pm and you will have a great evening. 2 stars: general cleanness of the hotel need improvement. The young crown around is not really respectful with the facilities and it is visible with the general maintenance. Need more staff working on that. Our room was basic but cleaned and fresh towels every days. A/C was working enough for us. 1 star: The bathroom especially the shower. Please ,do something asap because I never see a shower in so poor condition. Just remove theses sliding doors an add a fresh curtain. It will look better and will avoid so many negatives reviews. Overall , I had a great time . I meet people from around the world, fantastic weather, great Cubana cafes , drinks and fantastic sea food. This place is not for everybody and I will not suggest to book if your are looking for relaxing 5 stars experience or if you are family with young kids. But if you go with an open mind, want a fun party time, enjoy the beach and sun , be downtown Varadero and understand it is more 3 stars north American standards, it will be a good experience. Last thing , we did a fantastic tour (cenote ,snorkeling the coral reef Playa Coral, local market and lobster lunch local restaurant) with private car/guide and it was a fantastic day. I really recommend them : facebook@voyageracubaenfrancais

    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
     Dear coco1806, Thank you for your thoughtful review. We hope you will accept our sincerest, apologies for any inconveniences during your stay. We are doing everything within our means to remedy the situation and make sure such a situation doesn’t inconvenience anyone again. Good reviews are what made our reputation rise, and we know how easily it can change by a bad streak unless action is taken immediately. Every single patron who takes the time to write about their positive experience at Barceló Solymar Arenas Blancas encourages us to renew our promise of offering the most relaxing, funny and delightful place in the world (There are too many clients who also truly love nature and believe the principles of luxury living can go hand-in-hand with a deep respect for our beautiful Resort). We hope you will visit us again soon! Sincerely, Juan Marqués General Manager

    Round Indicators
    MattJP90 Stafford, England, United Kingdom. 09/15/2017 Aile

    “it needs work on it”

    well we got back home yesterday after 11 days in cuba we were orginally in a hotel in cayo guillermo but we were evacuated after 5 days there after a 8 hour coach journey to the Barcelo we arrived at 23.30 on thursday 7th and the hotel kept us safe a few people criticised the hotel like the mattress were damp and they had ants in the room and bath was disgusting i said hotel kept us safe from hurricane irma if we stayed in our old hotel we might of been killed so i wont say single bad thing about the hotel or staff who worked 36 hours to help the hotel and looked after us during that hurricane the staff have a heart of gold. hotel did get damage quite a few balcony roofs did fall down but no-one got injured. the pools were murky but you can swim them food quite bit of choice and sea were crystal clear beautiful. would i go back yeah but not for a few years because of the hurricane

    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
     Dear MattJP90, I can assure you that the Hotel is 100% operational, we have ALL of our services working (Ranchón Beach, Restaurants "à la carte", Buffets, Bars, etc ...). Our main TTOO , agencies and direct clients give us the congratulations of the set-up that has been carried out and the general cleaning of the property. Please accept my sincere apologies if your stay in Cuba was affected. Thank you so much for staying with us. I am pleased to know that your found our service and staff great. We'd like to post pictures about how is Barceló Solymar Arenas Blancas Resort, right now - in a few days after IRMA, but unfortunately due to site restrictions we are unable. Please, you can contact with the Management at: diralojamiento@resortsolymar.gca.tur.cu Thank you again for your review and I hope to have an opportunity of welcoming you back again soon. Sincerely, Juan Marqués General Manager

    Round Indicators
    cormegconcreteltd Calgary, Kanada. 09/14/2017 Çiftler

    “horrible experiance”

    I do not know where to start. My wife and I travelled here 3 times and booked our wedding at this resort in Jan 2016.We had 65 people accompany us to Varadero for this event.It was an event. The trip was horrible starting with Sunwing. Overcharged for trips pre ordered months in advance, you can get 10% off if you buy on the plane. We were promised all sorts of things by the wedding planners and the hotel. We were suppose to get the honeymoon suite with a rooftop patio to entertain our guests but apparently someone paid extra to get it and we were stuck in a bungalow. Our guests were promised 3 and 4th floor rooms with oceanview and guess what most were looking at a construction site on 1 and 2 floors no ocean view and of course this was promised numerous times over the year by Antonio the customer service person and wedding planner. I have emails that say this is no problem and will be done.NOPE. Customer service was a joke people wait in line at front desk for 20 min to get told they are looking into the problems Hah. The day before our wedding, one of the people in our wedding group drowned in the ocean.The hotel did nothing. I had to yell at the people to cover the young mans body so others would not take pictures and stand and look at his body, This was after about 4 hrs on the beach. The so called lifeguards were not doing thier jobs. 1 was hitting on a lady in our group, 1 was selling cigars and rum on the beach(blackmarket) it was a good day to do so because security was not arround(his exact words) 1 was busy talking to his buddies. A lady from Halifax had to run about 30 yards screaming at them to get thier attention and of course by the time they got there it was to late. The hotel did nothing to help us or our group,Not even a mention of this by anybody. When we cancelled our wedding plans they were more concerned about cancelling it than helping us out. The sunwing reps that showed up were very helpful and I thank them from the bottom of my heart. The Barcelo Solymar let us down on every angle and I recommend you dont spend your money here.We went 2 times before to organize everything telling our guests how great it would be and everyone left dissapointed leaving us feeling like liars as nothing we were promised came true and they would not even try to make anyone happy,could have moved people up to better rooms everyday or at least offered I have friends in Cuba but the Barcelo has left us feeling as if we never want to go back and spend 1 more cuc there as long as I live. We live with this experiance every day of our lives THANKS FOR NOTHING

    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
     Dear cormegconcreteltd, First and foremost allow me to thank you for bringing to my attention the inconveniences faced during your stay with us, one year after. I wanted to apologize profusely for all the incidents faced, that we unfortunately could not prevent. We are working on this issues for these inconveniences not to take place again. I am concerned with you feeling unsatisfied and hope we could change it to much better memories providing you with remarkably enjoyable experience, should we be honoured with one more opportunity of serving you. Mr. cormegconcreteltd, one more time we extend an honest apology to you for the situation occurred during your stay. It would be a pleasure to host your upcoming vacations for you to testify the changes managed. Sincerely, Juan Marqués General Manager diralojamiento@resortsolymar.gca.tur.cu

    Round Indicators
    Rayza C TAMPA. 09/13/2017 Aile

    “Would not go there again.”

    I was there last week with my family. Half from the US. Half from Cuba a total of 8 rooms 16 ppl. Im Cuban born but rised in the united states. I can not tell you how disapointed I left this hotel. The hotel itself is not but, Is not a 5 start resort like there were selling it on their website but the worse part of this hotel is the service. Employees dont care about the customers at all. The front desk was a horrible, then in our rooms the AC was off. Around 10 PM 4 out of our 8 rooms still had no AC. Around 11Pm we were finally moved to another rooms. The buffet/restaurant was also horrible. You had to get up yourself to get water, juice, forks,knifes etc..SERVICE WAS HORRIBLE.. in the other hand the beach was great the pool was ok but there was no Ice for the drinks so we had to drink beer everyday. I was there for 5 days and honestly made the best out of it but I rather go spend my money somewhere else.

    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
     Hi Rayza C, Thank you for taking the time to share your feedback with the Trip Advisor community. We have noticed that we did not manage to offer you a memorable stay and we apologize for not delivering the high standard you rightly come to expect when staying at a BARCELO hotel. Our engagement towards our customers is that we are always willing to make it right in any situation, therefore, should you decide to book our hotel again, we would be happy to make the necessary arrangements to ensure you have the best possible experience at our hotel. We would like to thank you for bringing these matters to our attention and we look forward to another chance to serve you. Kindest regards, Juan Marqués General Manager diralojamiento@resortsolymar.gca.tur.cu

    Round Indicators
    Sait T Bursa, Türkiye. 11/27/2015 Arkadaş kaçamakları

    “Çok güzel bir plaj...”

    2 gece konakladığımız beyaz kumları ve plajından çok mutlu kaldığımız bir otel oldu. Restoranları geniş seçeneğe sahip ve yemekler lezzetli. Odalar da çok konforlu değil fakat rahat ve temiz. Barlarında sunulan çeşitler pek fazla değil.

    DEĞERLENDIRME

    Round Indicators

    • eylül 15 2017
    • Toronto, Kanada
    • Aile

    coco1806

    “Had a great time but...”


    I did stay last week of August with family .It is very hard to rate this property ( stayed Solymar side) because it is not consistent and it can be 5 stars to 1 star: 5 stars: staff is fantastic, nice and helpful. The all staff in Solymar is friendly and always recognized us. Same for the all bars on Arenas side especially Cactus bar. Some guests are pretty rude with them and it is a shame because they are hard working people and they really deserve recognition. 4 stars: beach is nice but can be cleaner. The pool was clean and in good condition. The problem is coming from the guests who leave every where cups and cigarettes. 3 stars: The food is good ,more choice at the buffet can be great but always find something good and fresh. Did try Spanish restaurant and have a good food with live Spanish musicians, pretty romantic :). The best buffet is lunch at beach "El Rancho" on the Arenas side. Every day barbecue with fresh chicken, fish, sea food .This one is a 5 stars for me. 3 stars : entertainment is kind of hit and miss . It seems to be better at Arena Blancas for night shows .More communication about animation needs to be improved. But I loved the salsa group playing around 7pm at the Solymar lobby bar, They are so good and so nice, loved ,loved!! Honestly forget hotel night shows, just go to Calle 62 after 10pm and you will have a great evening. 2 stars: general cleanness of the hotel need improvement. The young crown around is not really respectful with the facilities and it is visible with the general maintenance. Need more staff working on that. Our room was basic but cleaned and fresh towels every days. A/C was working enough for us. 1 star: The bathroom especially the shower. Please ,do something asap because I never see a shower in so poor condition. Just remove theses sliding doors an add a fresh curtain. It will look better and will avoid so many negatives reviews. Overall , I had a great time . I meet people from around the world, fantastic weather, great Cubana cafes , drinks and fantastic sea food. This place is not for everybody and I will not suggest to book if your are looking for relaxing 5 stars experience or if you are family with young kids. But if you go with an open mind, want a fun party time, enjoy the beach and sun , be downtown Varadero and understand it is more 3 stars north American standards, it will be a good experience. Last thing , we did a fantastic tour (cenote ,snorkeling the coral reef Playa Coral, local market and lobster lunch local restaurant) with private car/guide and it was a fantastic day. I really recommend them : facebook@voyageracubaenfrancais


    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
    Dear coco1806, Thank you for your thoughtful review. We hope you will accept our sincerest, apologies for any inconveniences during your stay. We are doing everything within our means to remedy the situation and make sure such a situation doesn’t inconvenience anyone again. Good reviews are what made our reputation rise, and we know how easily it can change by a bad streak unless action is taken immediately. Every single patron who takes the time to write about their positive experience at Barceló Solymar Arenas Blancas encourages us to renew our promise of offering the most relaxing, funny and delightful place in the world (There are too many clients who also truly love nature and believe the principles of luxury living can go hand-in-hand with a deep respect for our beautiful Resort). We hope you will visit us again soon! Sincerely, Juan Marqués General Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 15 2017
    • Stafford, England, United Kingdom
    • Aile

    MattJP90

    “it needs work on it”


    well we got back home yesterday after 11 days in cuba we were orginally in a hotel in cayo guillermo but we were evacuated after 5 days there after a 8 hour coach journey to the Barcelo we arrived at 23.30 on thursday 7th and the hotel kept us safe a few people criticised the hotel like the mattress were damp and they had ants in the room and bath was disgusting i said hotel kept us safe from hurricane irma if we stayed in our old hotel we might of been killed so i wont say single bad thing about the hotel or staff who worked 36 hours to help the hotel and looked after us during that hurricane the staff have a heart of gold. hotel did get damage quite a few balcony roofs did fall down but no-one got injured. the pools were murky but you can swim them food quite bit of choice and sea were crystal clear beautiful. would i go back yeah but not for a few years because of the hurricane


    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
    Dear MattJP90, I can assure you that the Hotel is 100% operational, we have ALL of our services working (Ranchón Beach, Restaurants "à la carte", Buffets, Bars, etc ...). Our main TTOO , agencies and direct clients give us the congratulations of the set-up that has been carried out and the general cleaning of the property. Please accept my sincere apologies if your stay in Cuba was affected. Thank you so much for staying with us. I am pleased to know that your found our service and staff great. We'd like to post pictures about how is Barceló Solymar Arenas Blancas Resort, right now - in a few days after IRMA, but unfortunately due to site restrictions we are unable. Please, you can contact with the Management at: diralojamiento@resortsolymar.gca.tur.cu Thank you again for your review and I hope to have an opportunity of welcoming you back again soon. Sincerely, Juan Marqués General Manager

    DEĞERLENDIRME

    Round Indicators

    • eylül 14 2017
    • Calgary, Kanada
    • Çiftler

    cormegconcreteltd

    “horrible experiance”


    I do not know where to start. My wife and I travelled here 3 times and booked our wedding at this resort in Jan 2016.We had 65 people accompany us to Varadero for this event.It was an event. The trip was horrible starting with Sunwing. Overcharged for trips pre ordered months in advance, you can get 10% off if you buy on the plane. We were promised all sorts of things by the wedding planners and the hotel. We were suppose to get the honeymoon suite with a rooftop patio to entertain our guests but apparently someone paid extra to get it and we were stuck in a bungalow. Our guests were promised 3 and 4th floor rooms with oceanview and guess what most were looking at a construction site on 1 and 2 floors no ocean view and of course this was promised numerous times over the year by Antonio the customer service person and wedding planner. I have emails that say this is no problem and will be done.NOPE. Customer service was a joke people wait in line at front desk for 20 min to get told they are looking into the problems Hah. The day before our wedding, one of the people in our wedding group drowned in the ocean.The hotel did nothing. I had to yell at the people to cover the young mans body so others would not take pictures and stand and look at his body, This was after about 4 hrs on the beach. The so called lifeguards were not doing thier jobs. 1 was hitting on a lady in our group, 1 was selling cigars and rum on the beach(blackmarket) it was a good day to do so because security was not arround(his exact words) 1 was busy talking to his buddies. A lady from Halifax had to run about 30 yards screaming at them to get thier attention and of course by the time they got there it was to late. The hotel did nothing to help us or our group,Not even a mention of this by anybody. When we cancelled our wedding plans they were more concerned about cancelling it than helping us out. The sunwing reps that showed up were very helpful and I thank them from the bottom of my heart. The Barcelo Solymar let us down on every angle and I recommend you dont spend your money here.We went 2 times before to organize everything telling our guests how great it would be and everyone left dissapointed leaving us feeling like liars as nothing we were promised came true and they would not even try to make anyone happy,could have moved people up to better rooms everyday or at least offered I have friends in Cuba but the Barcelo has left us feeling as if we never want to go back and spend 1 more cuc there as long as I live. We live with this experiance every day of our lives THANKS FOR NOTHING


    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
    Dear cormegconcreteltd, First and foremost allow me to thank you for bringing to my attention the inconveniences faced during your stay with us, one year after. I wanted to apologize profusely for all the incidents faced, that we unfortunately could not prevent. We are working on this issues for these inconveniences not to take place again. I am concerned with you feeling unsatisfied and hope we could change it to much better memories providing you with remarkably enjoyable experience, should we be honoured with one more opportunity of serving you. Mr. cormegconcreteltd, one more time we extend an honest apology to you for the situation occurred during your stay. It would be a pleasure to host your upcoming vacations for you to testify the changes managed. Sincerely, Juan Marqués General Manager diralojamiento@resortsolymar.gca.tur.cu

    DEĞERLENDIRME

    Round Indicators

    • eylül 13 2017
    • TAMPA
    • Aile

    Rayza C

    “Would not go there again.”


    I was there last week with my family. Half from the US. Half from Cuba a total of 8 rooms 16 ppl. Im Cuban born but rised in the united states. I can not tell you how disapointed I left this hotel. The hotel itself is not but, Is not a 5 start resort like there were selling it on their website but the worse part of this hotel is the service. Employees dont care about the customers at all. The front desk was a horrible, then in our rooms the AC was off. Around 10 PM 4 out of our 8 rooms still had no AC. Around 11Pm we were finally moved to another rooms. The buffet/restaurant was also horrible. You had to get up yourself to get water, juice, forks,knifes etc..SERVICE WAS HORRIBLE.. in the other hand the beach was great the pool was ok but there was no Ice for the drinks so we had to drink beer everyday. I was there for 5 days and honestly made the best out of it but I rather go spend my money somewhere else.


    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
    Hi Rayza C, Thank you for taking the time to share your feedback with the Trip Advisor community. We have noticed that we did not manage to offer you a memorable stay and we apologize for not delivering the high standard you rightly come to expect when staying at a BARCELO hotel. Our engagement towards our customers is that we are always willing to make it right in any situation, therefore, should you decide to book our hotel again, we would be happy to make the necessary arrangements to ensure you have the best possible experience at our hotel. We would like to thank you for bringing these matters to our attention and we look forward to another chance to serve you. Kindest regards, Juan Marqués General Manager diralojamiento@resortsolymar.gca.tur.cu

    DEĞERLENDIRME

    Round Indicators

    • kasım 27 2015
    • Bursa, Türkiye
    • Arkadaş kaçamakları

    Sait T

    “Çok güzel bir plaj...”


    2 gece konakladığımız beyaz kumları ve plajından çok mutlu kaldığımız bir otel oldu. Restoranları geniş seçeneğe sahip ve yemekler lezzetli. Odalar da çok konforlu değil fakat rahat ve temiz. Barlarında sunulan çeşitler pek fazla değil.


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    GECELER

    (İsteğe bağlı tarihler)

    İndirim* veya promosyon kodu ("promo kodu" olarak da belirir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde bu rezervasyona ilgili indirim uygulanacaktır. Giriş yapıldıktan sonra rezervasyon işleminin 1. adımında gösterilen fiyatlar zaten uygulanmış olan indirimi içermektedir. 

    Tamamlayıcı ve/veya ilave hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Bir indirim kodu, özel bir indirim** (pek çok odayı kapsayan, senior, Y kuşağı, kalabalık aile ve benzeri durumlara uygulanan indirimler) ve my Barceló üyesi olmakla elde edilen indirim arasındaki bileşim mümkün olacak şekilde, toplam maksimum indirim miktarı, Latin Amerika'daki otellerin fiyatı üzerinden maksimum %25, Avrupa ve Akdeniz'deki otellerin fiyatı üzerinden maksimum %20 olacaktır. 

    *Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    **İndirim kodunun uygulanması, otele varış anında geçerli değildir, yani yalnızca rezervasyonun gerçekleştirilmesi anında indirim geçerli olacaktır. 

    **Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda, otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

    Tarifeler yükleniyor...
    Otele atanmış bir tarife yok

    En iyi online fiyat garantisi

    Daha iyi bir fiyat bulursanız, mevcut fiyatta indirim yapacağız.

    Aradaki farkı iade ediyor ve nihai rezervasyon fiyatı üzerinden %10'luk ilave indirim uyguluyoruz. Buradan daha fazla bilgi edinebilirsiniz...