Barceló Solymar Arenas Blancas Resort Hotel Pool Views

Barceló Solymar

Texto: 44944 Varadero sahiline sıfır konumdaki bu benzersiz resortta gerçek Küba tarzının büyüsünü yaşayacaksınız. Carretera Las Américas, Km. 3 || Varadero || Cuba
+53 45 614499 +53 45 611086
Barceló Solymar Texto: 44944 3.5 out of 5 based on 7334 ratings. 7334 user reviews.
Barceló Solymar reviewed by İren K on . Varadero Hotel konum olarak cok guzel calisanlar yardim sever ve ilgililer hotelin twk kusuru koridorlarin biraz bakmsiz olmasi odalar gayet genis ve ferah yenilenmis guzel yataklar fena sayilmaz yemekler... Rating: 5
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Barceló Solymar

Carretera Las Américas, Km. 3     Varadero     Cuba  


Places of Interest

28 km Varadero Havalimanı

4 km Varadero Golf Sahası

1 km Varadero

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Barceló Solymar

3.5/5 Round Indicators
| 7355 Görüşler

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    Round Indicators
    Rob B 02/21/2018 Arkadaş kaçamakları

    “average at best”

    10 of us traveled together this year. we've all been to Varadero before and thought we'd book this hotel as it's close to downtown, and we heard the beach was nice. Both of those things are true, (although we found the beach nice everywhere we had stayed in Varadero..) These really are the only things this resort has going for it.! We rented a suite and it was a horror show. We had to be moved and were told that none of the Suites have been renovated. We were moved to a regular room that had been updated and it was ok...although we'd paid for a suite, we were never offered any money back,or anything else. We had a bunch of 24 yr olds with us and had heard this resort was a lot of fun..well there really isn't any entertainment, and we couldn't find any Bar's open that had anything going on? We really like the people in Vardero, and feel safe walking around. We may go back to Varadero again, but wouldn't stay here again..it was a disappointment for sure. Another thing, if you want to go on a snorkeling trip, avoid the one theyr'e selling in the lobby, go to the beach and see the guys there .. We went with the company in the lobby and they took us out on a day that was so rough we should never have snorkeled, We had a couple older folks and inexperienced people who said at least once or twice they thought they were going to drown it was so rough! A bunch of us came out of the water bleeding from being smashed up against the reef...It was awful, but it was clearly a money grab from the staff there. They shouldn't have put anyone in the water
    Round Indicators
    Pier G 02/16/2018 Arkadaş kaçamakları

    “Cheap price for a very cheap place, AVOID!”

    I spent a week in January with my friends and I must admit that this place is not ok! The staff trying to make it work, they are polite but the hotel is falling apart the rooms are old in need of modernisation and smell of damp and the food is horrible proper horrible. No matter if you go to the Central restaurant or all the other restaurants around the resort but they are all the same s***. Mouldy bread breakfasts and uncooked chicken for lunch (see the pictures). If it was a family run business I wouldn't mind but the fact that it's managed by a European chain like Barcelo it's outrageous they clearly take advantage, saving money on food and refurbishment letting the place go and making customer pay a cheap price which is not even worth the experience.

    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
     Dear Pier G, I was very disappointed and a little confused to read about your experience here. Most importantly I want to apologize that you had such a difficult time while staying with us. As you can see from the many other reviews here, guests of ours usually have amazing stays, so I am very sorry that was not true in your case. Overall, it is clear that Hotel Barceló Solymar was not a good fit for your expectations. As a valued guest, we sincerely appreciate your honest feedback and are grateful for the opportunity it gives us to address your concerns. I want you to know we take every guest's experience here to heart and I have listened closely to the points you raised. There is really no excuse for the service that you received and for that I am truly sorry. Please know that each one of your comments will be directed appropriately, where necessary steps will be taken to help ensure that your negative guest experience is not repeated. All in all I wish we had had the opportunity to address this with you during your stay and I am sorry we didn't. I thank you for being our guest and apologize that we couldn't be a better fit for you. Please, we would love the opportunity to serve you again - I will be happy to take care of all arrangements: diralojamiento@resortsolymar.gca.tur.cu Should you return (and I sincerely hope you will!), it will give me the chance to meet you and make sure that your visit meets your highest expectations. Sincerely, Juan Marqués General Manager

    Round Indicators
    jamalontario Ontario. 02/15/2018 Çiftler

    “February/18”

    I am a great believer in "YOU GET WHAT YOU PAY FOR." That is not what we got.!! Anyone who thinks this is a 5 or 4 star resort probably has not been to one. Now on the bright side, the beach is beautiful, the grounds are lovely and the lobby area is very nice. You get 2 meals a week in the restaurants and the rest of your meals are at the buffet or beach bar at noon. The food at the resort is poor and I am comparing that to other Cuban resorts. Thank heavens the resort is close to Varadero as you can easily get good food and great music not far down the road. Our room maid was excellent, a few of the bartenders were friendly (we did tip), and many of the front desk staff were down right grumpy. I really wanted to ask them who had peed in their cornflakes that morning. Now the first room they gave us was something out of a horror show with no way to shut off the air conditioning, no tv remote, no hair dryer, only one working plug, no bath towels and a digusting bathroom, just what you get in a 4 star hotel!! It is the first time in my life I have asked for a room change. The next room was fine. We saw many people asking for room changes. But guess what, we did not let our disappointment with this resort ruin our holiday, however, if you have not booked a hotel you can get much better ones for roughly the same price. The next time I will not believe all the good reviews I read on Trip Advisor.

    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
     Dear jamalontario, Your review is disappointing to me and not the type of guest experience we are striving for. While I respect and acknowledge your post regarding our hotel, I also want to submit my opinion that i don't believe your review reflects an overall accurate and fair review. Our Customer Service team is very efficient and this is highly acknowledged by every person who has visited our Resort. Perhaps, if you would have contacted us, we could have assisted you with your concerns. However, we would also like to point out that we are aware that some of our rooms are starting to show some signs of age and for this reason we are currently in the process of gradually refurbishing our hotel. I'm very confident that we offer very clean and comfortable guest rooms or a new bungalows, reasonably priced in Varadero, in a great location, with a team of associates that really care about the guest experience. The warmth and hospitality are characteristics that distinguish the Cubans par excellence, we are sure to erase any negative image that you may have taken from our Resort. While I definitely respect and want to hear your opinions and perceptions. Hotel Barceló Solymar might have been the the most expensive hotel you stayed in during your trip, but I suspect you didn't really research other hotel options in the Varadero area. If you did, you would know that Hotel Barceló Solymar Resort's pricing represents a considerable value for a stay in our world class destination. Here at Barceló Solymar - Occidental Arenas Blancas - Allegro Palma Real Resort we work with many different customer nationalities, and our gastronomical offer it's made to satisfy everyone. I´m sorry the gastronomic offer disappointed you somehow. We actually have a huge and wide selection, either in our themed buffets and "a la carta" restaurants. We will of course keep your comments in mind in order to improve our service and gastronomic selection and adapt it to all our guests’ preferences. We don´t have your opinion about our "a la carta" restaurants. Why? It's strange. The hotel where you have stayed belongs to a Resort of 3 hotels (Barceló Solymar, Occidental Arenas Blancas and Allegro Palma Real). Our customers at Barceló Solymar have the possibility to enjoy all the services and facilities. I would challenge you to find another hotel in Varadero that has our great central location, 2 Hotels per one: 2 Buffets, 5 "A la carta" Restaurants, Ranchón Playa, Barbaque (at Seafood Terraze), 8 Bars... offered at our rates. Actually in high season, our Resort it´s full, so each "a la carta" restaurant - it´s open 6 days per week. One day off. The conditions for the reservations are: 1 or 2 nights - Ask availability 3 nights - 1 option Between 4 to 8 nights - 2 options Between 9 to 13 nights - 3 options Between 14 or more - 4 or 5 options. With our objective of providing an excellent and personalized service in each of our "a la carta" restaurants, these have a maximum of clients allowed per day. We are sorry, if you loos like have not been able to enjoy any of them. Howewer, we are surprise because we don´t have any complaint about that, in our Customer Service or the Management. Of course, we can help or deal with any customer´s issue if we are advised on time. We are going through an important refurbishing process of our facilities with the objective of improving even more our image and continue with the clients´ preference. The fact is you won't find any similar accommodations that are priced close to our price points. However, we are not comparable to the more modern brand style hotels that you might be accustomed to. That is very unfortunate and I'm sorry that was the case as we always want our guests to feel their experience with us was a positive one. It is our hope that you enjoyed visiting Varadero, our nice environment, the weather, the beach, trips, shopping and restaurants our destination has to offer. I am truly sorry you had a bad experience while staying with us. I will forward your comments to each departaments to make sure this does not happen again. We hope you decide to return to Barceló Solymar - Occidental Arenas Blancas - Allegro Palma Real Resort and give us the chance to revert your impressions. If there is anything else I can do to mitigate your disappointment, please feel free to contact me at: diralojamiento@resortsolymar.gca.tur.cu Sincerely, Juan Marqués General Manager.

    Round Indicators
    İren K 02/01/2018 Arkadaş kaçamakları

    “Varadero”

    Hotel konum olarak cok guzel calisanlar yardim sever ve ilgililer hotelin twk kusuru koridorlarin biraz bakmsiz olmasi odalar gayet genis ve ferah yenilenmis guzel yataklar fena sayilmaz yemekler ortanin biraz ustu ama dha guzel olabilir..

    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
     Öncelikle Barceló Solymar'a göstermiş olduğunuz ilgiye çok teşekkür ederiz. Nazik yorumunuz için ayrıca çok teşekkür ederiz. Değerli yorumlarınız Barceló misafirperverliğini ve kalitesini daha ileriye taşımada bizler için çok önem teşkil etmektedir. Siz ve değerli misfirlerinizi tekrar Barceló Solymar - Occidental Arenas Blancas - Allegro Palma Real Resort'da görmekten memnuniyet duyacağımızı bildirmek isteriz Juan Marqués General Manager

    Round Indicators
    Sait T Bursa, Türkiye. 11/27/2015 Arkadaş kaçamakları

    “Çok güzel bir plaj...”

    2 gece konakladığımız beyaz kumları ve plajından çok mutlu kaldığımız bir otel oldu. Restoranları geniş seçeneğe sahip ve yemekler lezzetli. Odalar da çok konforlu değil fakat rahat ve temiz. Barlarında sunulan çeşitler pek fazla değil.

    DEĞERLENDIRME

    Round Indicators

    • şubat 21 2018
    • Arkadaş kaçamakları

    Rob B

    “average at best”


    10 of us traveled together this year. we've all been to Varadero before and thought we'd book this hotel as it's close to downtown, and we heard the beach was nice. Both of those things are true, (although we found the beach nice everywhere we had stayed in Varadero..) These really are the only things this resort has going for it.! We rented a suite and it was a horror show. We had to be moved and were told that none of the Suites have been renovated. We were moved to a regular room that had been updated and it was ok...although we'd paid for a suite, we were never offered any money back,or anything else. We had a bunch of 24 yr olds with us and had heard this resort was a lot of fun..well there really isn't any entertainment, and we couldn't find any Bar's open that had anything going on? We really like the people in Vardero, and feel safe walking around. We may go back to Varadero again, but wouldn't stay here again..it was a disappointment for sure. Another thing, if you want to go on a snorkeling trip, avoid the one theyr'e selling in the lobby, go to the beach and see the guys there .. We went with the company in the lobby and they took us out on a day that was so rough we should never have snorkeled, We had a couple older folks and inexperienced people who said at least once or twice they thought they were going to drown it was so rough! A bunch of us came out of the water bleeding from being smashed up against the reef...It was awful, but it was clearly a money grab from the staff there. They shouldn't have put anyone in the water


    DEĞERLENDIRME

    Round Indicators

    • şubat 16 2018
    • Arkadaş kaçamakları

    Pier G

    “Cheap price for a very cheap place, AVOID!”


    I spent a week in January with my friends and I must admit that this place is not ok! The staff trying to make it work, they are polite but the hotel is falling apart the rooms are old in need of modernisation and smell of damp and the food is horrible proper horrible. No matter if you go to the Central restaurant or all the other restaurants around the resort but they are all the same s***. Mouldy bread breakfasts and uncooked chicken for lunch (see the pictures). If it was a family run business I wouldn't mind but the fact that it's managed by a European chain like Barcelo it's outrageous they clearly take advantage, saving money on food and refurbishment letting the place go and making customer pay a cheap price which is not even worth the experience.


    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
    Dear Pier G, I was very disappointed and a little confused to read about your experience here. Most importantly I want to apologize that you had such a difficult time while staying with us. As you can see from the many other reviews here, guests of ours usually have amazing stays, so I am very sorry that was not true in your case. Overall, it is clear that Hotel Barceló Solymar was not a good fit for your expectations. As a valued guest, we sincerely appreciate your honest feedback and are grateful for the opportunity it gives us to address your concerns. I want you to know we take every guest's experience here to heart and I have listened closely to the points you raised. There is really no excuse for the service that you received and for that I am truly sorry. Please know that each one of your comments will be directed appropriately, where necessary steps will be taken to help ensure that your negative guest experience is not repeated. All in all I wish we had had the opportunity to address this with you during your stay and I am sorry we didn't. I thank you for being our guest and apologize that we couldn't be a better fit for you. Please, we would love the opportunity to serve you again - I will be happy to take care of all arrangements: diralojamiento@resortsolymar.gca.tur.cu Should you return (and I sincerely hope you will!), it will give me the chance to meet you and make sure that your visit meets your highest expectations. Sincerely, Juan Marqués General Manager

    DEĞERLENDIRME

    Round Indicators

    • şubat 15 2018
    • Ontario
    • Çiftler

    jamalontario

    “February/18”


    I am a great believer in "YOU GET WHAT YOU PAY FOR." That is not what we got.!! Anyone who thinks this is a 5 or 4 star resort probably has not been to one. Now on the bright side, the beach is beautiful, the grounds are lovely and the lobby area is very nice. You get 2 meals a week in the restaurants and the rest of your meals are at the buffet or beach bar at noon. The food at the resort is poor and I am comparing that to other Cuban resorts. Thank heavens the resort is close to Varadero as you can easily get good food and great music not far down the road. Our room maid was excellent, a few of the bartenders were friendly (we did tip), and many of the front desk staff were down right grumpy. I really wanted to ask them who had peed in their cornflakes that morning. Now the first room they gave us was something out of a horror show with no way to shut off the air conditioning, no tv remote, no hair dryer, only one working plug, no bath towels and a digusting bathroom, just what you get in a 4 star hotel!! It is the first time in my life I have asked for a room change. The next room was fine. We saw many people asking for room changes. But guess what, we did not let our disappointment with this resort ruin our holiday, however, if you have not booked a hotel you can get much better ones for roughly the same price. The next time I will not believe all the good reviews I read on Trip Advisor.


    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
    Dear jamalontario, Your review is disappointing to me and not the type of guest experience we are striving for. While I respect and acknowledge your post regarding our hotel, I also want to submit my opinion that i don't believe your review reflects an overall accurate and fair review. Our Customer Service team is very efficient and this is highly acknowledged by every person who has visited our Resort. Perhaps, if you would have contacted us, we could have assisted you with your concerns. However, we would also like to point out that we are aware that some of our rooms are starting to show some signs of age and for this reason we are currently in the process of gradually refurbishing our hotel. I'm very confident that we offer very clean and comfortable guest rooms or a new bungalows, reasonably priced in Varadero, in a great location, with a team of associates that really care about the guest experience. The warmth and hospitality are characteristics that distinguish the Cubans par excellence, we are sure to erase any negative image that you may have taken from our Resort. While I definitely respect and want to hear your opinions and perceptions. Hotel Barceló Solymar might have been the the most expensive hotel you stayed in during your trip, but I suspect you didn't really research other hotel options in the Varadero area. If you did, you would know that Hotel Barceló Solymar Resort's pricing represents a considerable value for a stay in our world class destination. Here at Barceló Solymar - Occidental Arenas Blancas - Allegro Palma Real Resort we work with many different customer nationalities, and our gastronomical offer it's made to satisfy everyone. I´m sorry the gastronomic offer disappointed you somehow. We actually have a huge and wide selection, either in our themed buffets and "a la carta" restaurants. We will of course keep your comments in mind in order to improve our service and gastronomic selection and adapt it to all our guests’ preferences. We don´t have your opinion about our "a la carta" restaurants. Why? It's strange. The hotel where you have stayed belongs to a Resort of 3 hotels (Barceló Solymar, Occidental Arenas Blancas and Allegro Palma Real). Our customers at Barceló Solymar have the possibility to enjoy all the services and facilities. I would challenge you to find another hotel in Varadero that has our great central location, 2 Hotels per one: 2 Buffets, 5 "A la carta" Restaurants, Ranchón Playa, Barbaque (at Seafood Terraze), 8 Bars... offered at our rates. Actually in high season, our Resort it´s full, so each "a la carta" restaurant - it´s open 6 days per week. One day off. The conditions for the reservations are: 1 or 2 nights - Ask availability 3 nights - 1 option Between 4 to 8 nights - 2 options Between 9 to 13 nights - 3 options Between 14 or more - 4 or 5 options. With our objective of providing an excellent and personalized service in each of our "a la carta" restaurants, these have a maximum of clients allowed per day. We are sorry, if you loos like have not been able to enjoy any of them. Howewer, we are surprise because we don´t have any complaint about that, in our Customer Service or the Management. Of course, we can help or deal with any customer´s issue if we are advised on time. We are going through an important refurbishing process of our facilities with the objective of improving even more our image and continue with the clients´ preference. The fact is you won't find any similar accommodations that are priced close to our price points. However, we are not comparable to the more modern brand style hotels that you might be accustomed to. That is very unfortunate and I'm sorry that was the case as we always want our guests to feel their experience with us was a positive one. It is our hope that you enjoyed visiting Varadero, our nice environment, the weather, the beach, trips, shopping and restaurants our destination has to offer. I am truly sorry you had a bad experience while staying with us. I will forward your comments to each departaments to make sure this does not happen again. We hope you decide to return to Barceló Solymar - Occidental Arenas Blancas - Allegro Palma Real Resort and give us the chance to revert your impressions. If there is anything else I can do to mitigate your disappointment, please feel free to contact me at: diralojamiento@resortsolymar.gca.tur.cu Sincerely, Juan Marqués General Manager.

    DEĞERLENDIRME

    Round Indicators

    • şubat 1 2018
    • Arkadaş kaçamakları

    İren K

    “Varadero”


    Hotel konum olarak cok guzel calisanlar yardim sever ve ilgililer hotelin twk kusuru koridorlarin biraz bakmsiz olmasi odalar gayet genis ve ferah yenilenmis guzel yataklar fena sayilmaz yemekler ortanin biraz ustu ama dha guzel olabilir..


    Director General BarceloSmAb - Barceló Solymar, bu yorumu yanıtladı
    Öncelikle Barceló Solymar'a göstermiş olduğunuz ilgiye çok teşekkür ederiz. Nazik yorumunuz için ayrıca çok teşekkür ederiz. Değerli yorumlarınız Barceló misafirperverliğini ve kalitesini daha ileriye taşımada bizler için çok önem teşkil etmektedir. Siz ve değerli misfirlerinizi tekrar Barceló Solymar - Occidental Arenas Blancas - Allegro Palma Real Resort'da görmekten memnuniyet duyacağımızı bildirmek isteriz Juan Marqués General Manager

    DEĞERLENDIRME

    Round Indicators

    • kasım 27 2015
    • Bursa, Türkiye
    • Arkadaş kaçamakları

    Sait T

    “Çok güzel bir plaj...”


    2 gece konakladığımız beyaz kumları ve plajından çok mutlu kaldığımız bir otel oldu. Restoranları geniş seçeneğe sahip ve yemekler lezzetli. Odalar da çok konforlu değil fakat rahat ve temiz. Barlarında sunulan çeşitler pek fazla değil.


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    İndirim* veya promosyon kodu ("promo kodu" olarak da belirir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde bu rezervasyona ilgili indirim uygulanacaktır. Giriş yapıldıktan sonra rezervasyon işleminin 1. adımında gösterilen fiyatlar zaten uygulanmış olan indirimi içermektedir. 

    Tamamlayıcı ve/veya ilave hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına sadece bir indirim koduna izin verilir ve yalnızca rezervasyonunuzu yaptığınız anda geçerli olacaktır.** 

    Bir indirim kodu, özel bir indirim** (pek çok odayı kapsayan, senior, Y kuşağı, kalabalık aile ve benzeri durumlara uygulanan indirimler) ve my Barceló üyesi olmakla elde edilen indirim arasındaki bileşim mümkün olacak şekilde, toplam maksimum indirim miktarı, Latin Amerika'daki otellerin fiyatı üzerinden maksimum %25, Avrupa ve Akdeniz'deki otellerin fiyatı üzerinden maksimum %20 olacaktır. 

    *Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    **İndirim kodunun uygulanması, otele varış anında geçerli değildir, yani yalnızca rezervasyonun gerçekleştirilmesi anında indirim geçerli olacaktır. 

    **Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda, otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

    Tarifeler yükleniyor...
    Otele atanmış bir tarife yok

    En iyi online fiyat garantisi

    Daha iyi bir fiyat bulursanız, mevcut fiyatta indirim yapacağız.

    Aradaki farkı iade ediyor ve nihai rezervasyon fiyatı üzerinden %10'luk ilave indirim uyguluyoruz. Buradan daha fazla bilgi edinebilirsiniz...