Exclusive advantages at Barcelo.com

Stay in one of our Superior rooms and receive an additional 10% discount on your next holiday by entering the exclusive barcelo.com code: BGRANDFAROPREMIUM

*Discount valid for Junior Suite Beach Front Premium Level, Suite Beach Front Premium Level, Superior Beach Front Premium Level, Suite Ocean Front Premium Level, and Suite Presidencial rooms for stays until 20/12/2017. Discount cannot be combined with Flash Sale, Happy Days, Happy Nights, Happy Weekends, exclusive MyBarceló offers, Last Minute offers and last rooms.

Barceló Hotel Pool  Grand Faro Los Cabos

Barceló Gran Faro Los Cabos

Texto: 29464 Los Cabos'ta yer alan ve her şey dahil konseptiyle hizmet veren resort, en talepkâr misafirler için idealdir. Blvd. San Jose S/N, Sección Hotelera 1 | Zona FONATUR C.P. 23400 | San Jose Del Cabo, B.C.S. México
+52 624 14 292 92 +52 624 14 292 90
Barceló Gran Faro Los Cabos Texto: 29464 4 out of 5 based on 2384 ratings. 2384 user reviews.
Barceló Gran Faro Los Cabos reviewed by Aime61 on . Good but rooms very dated Travelled to the Barcelo Gran Faro in Los Cabos January 26- February 2nd 2017.Check In was fast in the Premium office ,as was check out. Our room which was ocean beach front has awesome views of the... Rating: 3
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Barceló Gran Faro Los Cabos

Blvd. San Jose S/N, Sección Hotelera 1   Zona FONATUR C.P. 23400   San Jose Del Cabo, B.C.S. México  


Places of Interest

20,2 km Los Cabos Uluslararası Havalimanı

100 m San José del Cabo

2,5 km San José Çiftlik Kulübü

1,8 km San José Koyu

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Gran Faro Los Cabos

4.0/5 Round Indicators
| 2405 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

43% Complete

1039

Çok iyi

31% Complete

753

Normal

14% Complete

353

Kötü

5% Complete

130

Çok kötü

5% Complete

135

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    KelownaRussells Kelowna. 02/21/2017 Çiftler

    “Very Nice Property 4.5 stars”

    Just returned from a week at the Barcelo. THe grounds are very well kept and the green spaces and shrubs make it one of the nicer properties we have stayed at. The buffets had fresh offerings every day and the food was really pretty good. WE only dined at one of the al acartes, the Mexican which was excellent so we dined their twice. I would certainly recommend upgrading to the premium level, with free wifi, which was good in our room and the premium liquor and the ability to book your al acarte whenever you want (subject to availability). Our trip was not without some bumps but the hotel was eager to try to resolve. Staff was very friendly. Resort was clean and we would certainly return. The ocean is definitely not for swimming black flags everyday as there are rogue waves and strong under tows in this section of beach. Only $1.00 US to bus into San Jose or a 25 min walk and $2.00 US to Bus to San Lucas from the Mega
    Round Indicators
    Ali S 02/21/2017 Aile

    “Super pretty resort ”

    The entertainment and staff are really friendly and helpful, it's a great place for families, and the food is great. There's a lot to do here, and it being my first time here I am very impressed and I would come back again.
    Round Indicators
    golden6315 Isanti, Minnesota. 02/20/2017 Arkadaş kaçamakları

    “great vacation”

    Stayed for one week at the resort. Had some great food. Enjoyed the pool activities. Spent lots of time in the hot tub relaxing with the warm sunshine. The beach appears to go on forever. We had a room on the 2nd floor and each section has three elevators to get down to the ground level. Went up in the tower to get the view.

    Gerente BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Dear golden6315, Thank you for the great feedback of your recent holiday experience at our Barcelo Gran Faro Los Cabos hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are glad to read that you really enjoyed our unbeatable location contemplating the wonders of the Pacific Ocean and the nice view of San Jose del Cabo. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best Regards, Guest Service Department.

    Round Indicators
    Radmanjohn Orillia, Canada. 02/18/2017 Çiftler

    “Dissappointed beware of this place”

    Hi Everyone, I am writing this review to warn you about this resort. Although in general I love the Barcelo Hotels, this hotel is unfortunately not up to par. We arrived on a Wednesday and had club premium and ocean view superior rooms. Our room was 1406. The room itself is actually very nice, the view is great. The beach in front of the hotel is actually very beautiful and expansive , with white sand. There is a big surf, and therefore you cannot swim, however none the less the beach is beautiful. The sky bar has a great view. So what is there to complain about?? The service really is a big disappointment. There is a lack of personal that services you in the pool, or restaurants, or anywhere to be frank. Check in under premium took over an hour. There were 8 of us in our group (4 rooms) , and to be frank none of us were happy. One night at the Mexican restaurant we all ordered food, but after 2 hours, none of us had received any food, not even an appetizer. No one had informed us it would take this long, and we missed the art walk (happens on Thursday nights). We ended up walking out (my first time ever in 50 years), and going to the buffet. . The service staff at the pool at quite slow, however I suspect they are way understaffed. When my wife asked one of the staff at activities if they could blow up a flotation pool lounger, they had no pump, and they blew it up willingly by mouth, we could have done that. The shower coming from the beach was broken most of the week. The coffee station was broken at the buffet by the beach. There were no seats in the ladies washrooms at the beach washrooms. One of our parties toilet kept breaking, and we were all premium. Our rooms air conditioning did not work for 2 days despite informing management. To me this is a poorly run business. I put the blame on management in not hiring enough staff. When communicating this with personal they said some staff had just quit, however they were unprepared to manage the clients they had. One day they took away our rooms robes and did not return them, and the front desk was never responsive to phone calls. The buffet food, was sub par compared to other Barcelo resorts we have gone too (13 times!!!!!). The staff try and bribe people to make good reviews by offering $100 off of a purchase in the gift shop (as they tried to do so with us), however we are not to be bought so I said I will write this as I see it. Beware of those good reviews. The staff in general here have really bad attitudes, there were a few good ones, but some were very grumpy, and just not the same experience that I would expect from Barcelo. My wife and I are very social-able and talked to many couples that experienced huge disappointment in this resort. I would definitely not come here again, I would hope Barcelo listens to our complaints and complaints of the many people we talked to or they will not be in business in San Jose del Cabo as people will avoid coming. I will also inform Air Canada Vacations of this experience so they are aware of this hotel. John and Rhonda Adkins

    Gerente BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Dear Radmanjohn: We were very disappointed to read your experience during your stay in our Barceló Gran Faro hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We would like to extend our sincere apologies for the imperfections of service you describe in your review, please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Kind regards from Los Cabos!

    Round Indicators
    ngospo Chicago. 02/18/2017 Çiftler

    “Way better than most all-inclusive resorts”

    In the interest of full disclosure I must say that I'm not a fan of all-inclusive resorts. We stayed here only one night as we were in transit and heading off the grid for a few days. However, we were impressed with the level of service and professionalism of the staff and the food was varied and good. Lots of healthy options, fresh fish and local flavor as well as some nice touches like champagne at breakfast (for you mimosa lovers). Our standard room was clean and we had a partial view of the ocean. Great location walking distance to the old town center.

    Gerente BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
     Dear ngospo: First and foremost we would like to thank you for choosing our Barceló Gran hotel for your visit to Los Cabos and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your well being whilst in our hotel. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards from Los Cabos!

    DEĞERLENDIRME

    Round Indicators

    • şubat 21 2017
    • Kelowna
    • Çiftler

    KelownaRussells

    “Very Nice Property 4.5 stars”


    Just returned from a week at the Barcelo. THe grounds are very well kept and the green spaces and shrubs make it one of the nicer properties we have stayed at. The buffets had fresh offerings every day and the food was really pretty good. WE only dined at one of the al acartes, the Mexican which was excellent so we dined their twice. I would certainly recommend upgrading to the premium level, with free wifi, which was good in our room and the premium liquor and the ability to book your al acarte whenever you want (subject to availability). Our trip was not without some bumps but the hotel was eager to try to resolve. Staff was very friendly. Resort was clean and we would certainly return. The ocean is definitely not for swimming black flags everyday as there are rogue waves and strong under tows in this section of beach. Only $1.00 US to bus into San Jose or a 25 min walk and $2.00 US to Bus to San Lucas from the Mega


    DEĞERLENDIRME

    Round Indicators

    • şubat 21 2017
    • Aile

    Ali S

    “Super pretty resort ”


    The entertainment and staff are really friendly and helpful, it's a great place for families, and the food is great. There's a lot to do here, and it being my first time here I am very impressed and I would come back again.


    DEĞERLENDIRME

    Round Indicators

    • şubat 20 2017
    • Isanti, Minnesota
    • Arkadaş kaçamakları

    golden6315

    “great vacation”


    Stayed for one week at the resort. Had some great food. Enjoyed the pool activities. Spent lots of time in the hot tub relaxing with the warm sunshine. The beach appears to go on forever. We had a room on the 2nd floor and each section has three elevators to get down to the ground level. Went up in the tower to get the view.


    Gerente BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Dear golden6315, Thank you for the great feedback of your recent holiday experience at our Barcelo Gran Faro Los Cabos hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are glad to read that you really enjoyed our unbeatable location contemplating the wonders of the Pacific Ocean and the nice view of San Jose del Cabo. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Best Regards, Guest Service Department.

    DEĞERLENDIRME

    Round Indicators

    • şubat 18 2017
    • Orillia, Canada
    • Çiftler

    Radmanjohn

    “Dissappointed beware of this place”


    Hi Everyone, I am writing this review to warn you about this resort. Although in general I love the Barcelo Hotels, this hotel is unfortunately not up to par. We arrived on a Wednesday and had club premium and ocean view superior rooms. Our room was 1406. The room itself is actually very nice, the view is great. The beach in front of the hotel is actually very beautiful and expansive , with white sand. There is a big surf, and therefore you cannot swim, however none the less the beach is beautiful. The sky bar has a great view. So what is there to complain about?? The service really is a big disappointment. There is a lack of personal that services you in the pool, or restaurants, or anywhere to be frank. Check in under premium took over an hour. There were 8 of us in our group (4 rooms) , and to be frank none of us were happy. One night at the Mexican restaurant we all ordered food, but after 2 hours, none of us had received any food, not even an appetizer. No one had informed us it would take this long, and we missed the art walk (happens on Thursday nights). We ended up walking out (my first time ever in 50 years), and going to the buffet. . The service staff at the pool at quite slow, however I suspect they are way understaffed. When my wife asked one of the staff at activities if they could blow up a flotation pool lounger, they had no pump, and they blew it up willingly by mouth, we could have done that. The shower coming from the beach was broken most of the week. The coffee station was broken at the buffet by the beach. There were no seats in the ladies washrooms at the beach washrooms. One of our parties toilet kept breaking, and we were all premium. Our rooms air conditioning did not work for 2 days despite informing management. To me this is a poorly run business. I put the blame on management in not hiring enough staff. When communicating this with personal they said some staff had just quit, however they were unprepared to manage the clients they had. One day they took away our rooms robes and did not return them, and the front desk was never responsive to phone calls. The buffet food, was sub par compared to other Barcelo resorts we have gone too (13 times!!!!!). The staff try and bribe people to make good reviews by offering $100 off of a purchase in the gift shop (as they tried to do so with us), however we are not to be bought so I said I will write this as I see it. Beware of those good reviews. The staff in general here have really bad attitudes, there were a few good ones, but some were very grumpy, and just not the same experience that I would expect from Barcelo. My wife and I are very social-able and talked to many couples that experienced huge disappointment in this resort. I would definitely not come here again, I would hope Barcelo listens to our complaints and complaints of the many people we talked to or they will not be in business in San Jose del Cabo as people will avoid coming. I will also inform Air Canada Vacations of this experience so they are aware of this hotel. John and Rhonda Adkins


    Gerente BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Dear Radmanjohn: We were very disappointed to read your experience during your stay in our Barceló Gran Faro hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We would like to extend our sincere apologies for the imperfections of service you describe in your review, please be assured that your comments have been shared with the concerned managers so they can make the appropriate adjustments in the areas you mentioned. Thank you again for your visit and constructive critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance Kind regards from Los Cabos!

    DEĞERLENDIRME

    Round Indicators

    • şubat 18 2017
    • Chicago
    • Çiftler

    ngospo

    “Way better than most all-inclusive resorts”


    In the interest of full disclosure I must say that I'm not a fan of all-inclusive resorts. We stayed here only one night as we were in transit and heading off the grid for a few days. However, we were impressed with the level of service and professionalism of the staff and the food was varied and good. Lots of healthy options, fresh fish and local flavor as well as some nice touches like champagne at breakfast (for you mimosa lovers). Our standard room was clean and we had a partial view of the ocean. Great location walking distance to the old town center.


    Gerente BarceloGFLC_Manager - Barcelo Gran Faro Los Cabos, bu yorumu yanıtladı
    Dear ngospo: First and foremost we would like to thank you for choosing our Barceló Gran hotel for your visit to Los Cabos and for recommending us to the travel community of Tripadvisor, this is undoubtedly the best reward for us all. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your well being whilst in our hotel. It is also good to know that you enjoyed the many culinary delights prepared by our professional Chefs who always strive to offer a wide variety of typical delights in order to please all palates and we thank you for letting us know that we could conquer yours. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon Kind regards from Los Cabos!

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