Barceló Hotel Pool  Puerto Vallarta

Barceló Puerto Vallarta

Doğal bir ortamla sarılı bu resort kusursuz bir hizmet veren süit odalara sahip. Zona Hotelera Sur, Km. 11,5 | 48300 Puerto Vallarta, Jalisco | PO Box 158B
+5232 2226 0660 +5232 2228 0048
Barceló Puerto Vallarta 4 out of 5 based on 4089 ratings. 4089 user reviews.
Barceló Puerto Vallarta reviewed by Dan R on . Not peaceful-but fun. Not a fan of the DJ at the pool all day. The room was clean and the amenities were fine. The location, on that cove, was GREAT! We went down the beach and had a great meal and then took a boat on an... Rating: 3
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Barceló Puerto Vallarta

Zona Hotelera Sur, Km. 11,5   48300 Puerto Vallarta, Jalisco   PO Box 158B  


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22,4 km Licenciado Gustavo Díaz Ordaz Uluslararası Havalimanı

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Barceló Puerto Vallarta

4.0/5 Round Indicators
| 4091 Görüşler

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    Round Indicators
    j t Pequot Lakes, Minnesota. 02/24/2017 Aile

    “Great vacation and destination”

    We spent an awesome week at barcelo. Staff was great, always friendly and helpful, buffet was probably the best we've experienced at an all inclusive, great variety, and choices. Snack bar was good for a midday option as well. We ate at 3 of the restaurants, all but the Japanese, they were ok, nothing spectacular. The no see ums are a bit of a pain some people had more problems with them than others. My only real "problem" with Barcelo was the beach area, like many have said small, and if you're an ocean lover this is probably not the best option for you, rocks on both sides so not great waves, and several red flag days. Overall impressions, great place, awesome pools and staff very family friendly would recommend highly!

    Director General PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
     Dear Guest Thank you for making our Barceló Puerto Vallarta your choice hotel on this occasion and for your very kind recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Thank you for mentioning all those areas and services that were to your liking, it is a real pleasure to know that we were able to exceed your expectations. Thank you once again for choosing us; we hope we can have the pleasure again of welcome you at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    mluiz Montague, Kaliforniya. 02/23/2017 Çiftler

    “Very disappointing”

    Booked at the premium level, the king room we booked was not available when we checked in, given a room with 2 double beds, told to check back the next day at noon to see if they could move us. At noon were told to check back at 3, finally moved to a king room and the mattress was broken down with large " nests" on each side. Complained to front desk after sleeping in it the first night, complained again after the second night, finally they replaced it with another old mattress that at least wasn't broken down as bad. $500 resort credit is a scam! Just a coupon for 15 -25% off select services, that they don't honor. Purchased bottles of tequila from the gift store charging to our room, presented our coupon, were told that we would be given the discount when we checked out. Upon check out they would not give us the discount saying that it should have been took out at time of purchase. We had our receipt and proof of the resort credit voucher but they would not budge. Several light switches in the room worked only intermittently, sink and shower drains were slow to the point were you were standing in water in the shower. Free Wi-Fi ( is included in the premium level) is a joke if you get up early in the morning you can get enough bandwidth to check email not much else. Food was mediocre, suffering from lack of quality ingredients, the steak at the restaurant while seasoned well was very gristly and tough, select grade or lower. Buffet was also uninspiring. The bar, housekeeping and wait staff were very friendly and accommodating, not so with the front desk. The pool area is nice and well maintained.

    Director General PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
     Dear Guest Although we sincerely regret reading that your stay at our Barceló Puerto Vallarta fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We will review each of the details that mentions us and we will take the pertinent actions to improve each one of them Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Dan R 02/23/2017 Çiftler

    “Not peaceful-but fun.”

    Not a fan of the DJ at the pool all day. The room was clean and the amenities were fine. The location, on that cove, was GREAT! We went down the beach and had a great meal and then took a boat on an excursion. Antoni R., one of the bartenders, was SUPERB.

    Director General PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
     Dear Dan First of all I would like to thank you for the time YOU took to share your comments with us, and it is a real pleasure to know that you enjoy your stay with us, but above all I thank you for specifying those things that were to your liking, we will congratulate on your behalf to Antonio for the excellent service offered. I reiterate our gratitude and we hope to see you soon. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Kaila P 02/22/2017 Çiftler

    “February Getaway”

    The overall Resort is a 4 out of 5. I am being very picky here. I expected more for the food. The rest of the resort is great. Rooms are lovely and the pool is great. I read you do not get a lot of sun around the pool...well you do have to switch sides of the pool come afternoon. Which isn't a huge deal. There is always sun some where around one of the pools I love a nice beach and you will not spend any time on this beach. So if you are looking for a nice beach to relax on and go for a long walk..again this isn't the resort. The resort is tucked away in what feels like the jungle with the mountain's and trees which is beautiful but not a good beach. I expected a lot of selection of Seafood. Did not deliver. The one night there was a Seafood buffet we had the Sushi restaurant booked. DO NOT go to the Sushi Restaurant. Not good at all!! So I was very disappointed in the Seafood. I have stayed at RIU's and the Seafood selection is always there. Overall the staff is very friendly the rooms and resort were enjoyable. The WIFI is not free by the way!! Also bring bug spray!! I cannot stress this enough. I saw people with huge bug bites on my second day..then I noticed them on myself. You don't even feel them bite. Its like fleas.

    Director General PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
     Dear Kaila We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Puerto Vallarta hotel and we thank you for your kind recommendation to Tripadvisor’s readers . It is our commitment to provide excellent services and offer memorable experiences to our valued guests, I am glad we have achieved our goal with you. We are more than ready to welcome you hoping you give us the pleasure of choosing us as your host to offer new and amazing experiences again. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Round Indicators
    Chris P Calgary. 02/21/2017 Çiftler

    “Peaceful Relaxation”

    This was our 2nd stay here, first time was 5 years ago. I have no complaints whatsoever as it is exactly what we were looking for. Seclusion, outside of the hustle and bustle, quiet and small. The resort is very clean and well maintained, and the staff are exceptional. David Rodriguez was a delight as a waiter in the Los Arcos alacarte, making subtle changes and suggestions to our dinners. He is attentive and responsive to every need, noticing right away when you needed something. Oscar Martinez was another attentive staffer who served drinks and was always happy and chatty, it got to the point where we were asking to be seated where he was working. All of the staff at the resort are friendly and smiling. Food was very good, no complaints at all. Fresh and tasty all the time. If you are looking for a huge beach that you can walk for miles, this isn't it...it is a smaller beach, but room to expand next to the resort where there are a couple of restaurants with beachfront service at very reasonable prices. The fishermen and panga drivers moor their small boats in the bay in front of the hotel and I was delighted to watch them and their families and a few beach dogs as they live life right next to the hotel, bringing their boats in and out of the river, seeing the catch of the day, helping each other out in rough waters as the waves can make loading and unloading us tourists an interesting experience! The only suggestion I have is plan to use some bug spray - bring it or buy it in their gift shop. The mosquitoes and sand fleas were merciless...not sure if this is a year round thing, but both times we have been there, they were biting.

    Director General PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
     Dear Chris Firstly we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. I thank you for mentioning all those services that have been to your liking but above all I thank you for mentioning those collaborators who have excelled to make your stay more pleasant, I assure you we will share your comment with David who will surely be happy to know that his efforts have been Valued We reiterate that we are at your service we hope to see you for third time very soon. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    DEĞERLENDIRME

    Round Indicators

    • şubat 24 2017
    • Pequot Lakes, Minnesota
    • Aile

    j t

    “Great vacation and destination”


    We spent an awesome week at barcelo. Staff was great, always friendly and helpful, buffet was probably the best we've experienced at an all inclusive, great variety, and choices. Snack bar was good for a midday option as well. We ate at 3 of the restaurants, all but the Japanese, they were ok, nothing spectacular. The no see ums are a bit of a pain some people had more problems with them than others. My only real "problem" with Barcelo was the beach area, like many have said small, and if you're an ocean lover this is probably not the best option for you, rocks on both sides so not great waves, and several red flag days. Overall impressions, great place, awesome pools and staff very family friendly would recommend highly!


    Director General PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
    Dear Guest Thank you for making our Barceló Puerto Vallarta your choice hotel on this occasion and for your very kind recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. Thank you for mentioning all those areas and services that were to your liking, it is a real pleasure to know that we were able to exceed your expectations. Thank you once again for choosing us; we hope we can have the pleasure again of welcome you at this your home Barceló Puerto Vallarta. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2017
    • Montague, Kaliforniya
    • Çiftler

    mluiz

    “Very disappointing”


    Booked at the premium level, the king room we booked was not available when we checked in, given a room with 2 double beds, told to check back the next day at noon to see if they could move us. At noon were told to check back at 3, finally moved to a king room and the mattress was broken down with large " nests" on each side. Complained to front desk after sleeping in it the first night, complained again after the second night, finally they replaced it with another old mattress that at least wasn't broken down as bad. $500 resort credit is a scam! Just a coupon for 15 -25% off select services, that they don't honor. Purchased bottles of tequila from the gift store charging to our room, presented our coupon, were told that we would be given the discount when we checked out. Upon check out they would not give us the discount saying that it should have been took out at time of purchase. We had our receipt and proof of the resort credit voucher but they would not budge. Several light switches in the room worked only intermittently, sink and shower drains were slow to the point were you were standing in water in the shower. Free Wi-Fi ( is included in the premium level) is a joke if you get up early in the morning you can get enough bandwidth to check email not much else. Food was mediocre, suffering from lack of quality ingredients, the steak at the restaurant while seasoned well was very gristly and tough, select grade or lower. Buffet was also uninspiring. The bar, housekeeping and wait staff were very friendly and accommodating, not so with the front desk. The pool area is nice and well maintained.


    Director General PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
    Dear Guest Although we sincerely regret reading that your stay at our Barceló Puerto Vallarta fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We will review each of the details that mentions us and we will take the pertinent actions to improve each one of them Thank you again for your visit and constructuve critics, our primary goal being to assure our guests feel comfortable and fully enjoy their visits, we are eager to regain your confidence during another occasion if you gave us that chance. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2017
    • Çiftler

    Dan R

    “Not peaceful-but fun.”


    Not a fan of the DJ at the pool all day. The room was clean and the amenities were fine. The location, on that cove, was GREAT! We went down the beach and had a great meal and then took a boat on an excursion. Antoni R., one of the bartenders, was SUPERB.


    Director General PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
    Dear Dan First of all I would like to thank you for the time YOU took to share your comments with us, and it is a real pleasure to know that you enjoy your stay with us, but above all I thank you for specifying those things that were to your liking, we will congratulate on your behalf to Antonio for the excellent service offered. I reiterate our gratitude and we hope to see you soon. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    DEĞERLENDIRME

    Round Indicators

    • şubat 22 2017
    • Çiftler

    Kaila P

    “February Getaway”


    The overall Resort is a 4 out of 5. I am being very picky here. I expected more for the food. The rest of the resort is great. Rooms are lovely and the pool is great. I read you do not get a lot of sun around the pool...well you do have to switch sides of the pool come afternoon. Which isn't a huge deal. There is always sun some where around one of the pools I love a nice beach and you will not spend any time on this beach. So if you are looking for a nice beach to relax on and go for a long walk..again this isn't the resort. The resort is tucked away in what feels like the jungle with the mountain's and trees which is beautiful but not a good beach. I expected a lot of selection of Seafood. Did not deliver. The one night there was a Seafood buffet we had the Sushi restaurant booked. DO NOT go to the Sushi Restaurant. Not good at all!! So I was very disappointed in the Seafood. I have stayed at RIU's and the Seafood selection is always there. Overall the staff is very friendly the rooms and resort were enjoyable. The WIFI is not free by the way!! Also bring bug spray!! I cannot stress this enough. I saw people with huge bug bites on my second day..then I noticed them on myself. You don't even feel them bite. Its like fleas.


    Director General PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
    Dear Kaila We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Puerto Vallarta hotel and we thank you for your kind recommendation to Tripadvisor’s readers . It is our commitment to provide excellent services and offer memorable experiences to our valued guests, I am glad we have achieved our goal with you. We are more than ready to welcome you hoping you give us the pleasure of choosing us as your host to offer new and amazing experiences again. All our best, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    DEĞERLENDIRME

    Round Indicators

    • şubat 21 2017
    • Calgary
    • Çiftler

    Chris P

    “Peaceful Relaxation”


    This was our 2nd stay here, first time was 5 years ago. I have no complaints whatsoever as it is exactly what we were looking for. Seclusion, outside of the hustle and bustle, quiet and small. The resort is very clean and well maintained, and the staff are exceptional. David Rodriguez was a delight as a waiter in the Los Arcos alacarte, making subtle changes and suggestions to our dinners. He is attentive and responsive to every need, noticing right away when you needed something. Oscar Martinez was another attentive staffer who served drinks and was always happy and chatty, it got to the point where we were asking to be seated where he was working. All of the staff at the resort are friendly and smiling. Food was very good, no complaints at all. Fresh and tasty all the time. If you are looking for a huge beach that you can walk for miles, this isn't it...it is a smaller beach, but room to expand next to the resort where there are a couple of restaurants with beachfront service at very reasonable prices. The fishermen and panga drivers moor their small boats in the bay in front of the hotel and I was delighted to watch them and their families and a few beach dogs as they live life right next to the hotel, bringing their boats in and out of the river, seeing the catch of the day, helping each other out in rough waters as the waves can make loading and unloading us tourists an interesting experience! The only suggestion I have is plan to use some bug spray - bring it or buy it in their gift shop. The mosquitoes and sand fleas were merciless...not sure if this is a year round thing, but both times we have been there, they were biting.


    Director General PachecoR - Barcelo Puerto Vallarta, bu yorumu yanıtladı
    Dear Chris Firstly we would like to thank you for choosing our Barceló Puerto Vallarta hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. I thank you for mentioning all those services that have been to your liking but above all I thank you for mentioning those collaborators who have excelled to make your stay more pleasant, I assure you we will share your comment with David who will surely be happy to know that his efforts have been Valued We reiterate that we are at your service we hope to see you for third time very soon. Best Regards, Rodolfo Pacheco Gerente General / General Manager Barceló Puerto Vallarta

    Barceló Hotel Beach  Puerto Vallarta

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