Habitación del hotel Occidental Querétaro

Occidental Querétaro

Texto: 93955 Santiago de Querétaro şehrine yapacağınız iş seyahatleri için ideal otel. Autopista Querétaro - México #2100 Col. Lomas de Casa Blanca Querétaro, Qro. C.P. 76080
+52 442 2 22 27 60 01800 836 7679
Occidental Querétaro Texto: 93955 4 out of 5 based on 96 ratings. 96 user reviews.
Occidental Querétaro reviewed by mcorno on . Beware this Hotel does not honor Web Rates!!! This Hotel does not honor web rates. Had Roci reserve the second night for us through the web and Ivan Perlin (the manager) charged us taxes twice. After a long day, when we arrived to the hotel... Rating: 1
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Occidental Querétaro

Autopista Querétaro - México #2100 Col. Lomas de Casa Blanca Querétaro, Qro. C.P. 76080  


Places of Interest

31,7 km Querétaro Uluslararası Havalimanı

8,17 km Querétaro Kongre Merkezi

3,9 km La Corregidora Stadyumu

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Occidental Querétaro

4.0/5 Round Indicators
| 99 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

37% Complete

37

Çok iyi

31% Complete

31

Normal

20% Complete

20

Kötü

6% Complete

6

Çok kötü

6% Complete

6

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    433aldoa Mexico City, Meksika. 08/16/2017 Çiftler

    “.”

    el Internet es pésimo, las habitaciones tienen nulo aislamiento para el ruido de habitación contigua, hasta la televisión de oye. el servicio de desayuno debería ser especificado a la entrada (desayuno americano) o bien que el buffet sea mas amplio
    Round Indicators
    299chavezm Mexico City, Meksika. 08/15/2017 Aile

    “Descansa pero no comas en el restaurante del hotel.”

    La habitación es perfecta, La atención de la recepción fue muy buena. No somos exigentes. URGE que chequen la cocina. Es fatal, Fuimos a descansar. El desayuno estuvo horrible. El café es bueno. Y el pan también.

    Director General - Occidental Queretaro, bu yorumu yanıtladı
     En Occidental Querétaro estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus contínuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus críticas constructivas.

    Round Indicators
    danielabrahamgon2017 Queretaro City, Meksika. 08/14/2017 Arkadaş kaçamakları

    “Excelente”

    Me parecio un hotel muy comfortable, limpio, con una excelente ubicación, excelente servicio, el restaurant buffet desayuno debería de mejorar en cuestión de la comida en relación al precio. y un detalle, la habitación tenia el letrero de no molestar pero aun asi llegaban a tocar la puerta y si nadie hacia caso por que estaban dormidos la abrían para revisar si estaba ocupada la habitación.

    Director General - Occidental Queretaro, bu yorumu yanıtladı
     Agradecemos sinceramente el tiempo que invirtió en compartir su opinión después de su visita a nuestro hotel Occidental Querétaro. Las opiniones de nuestros clientes son de suma importancia para asegurar el cumplimiento de nuestros estándares de servicio en todo momento. Por favor, acepte nuestras más sinceras disculpas por cualquier incidencia que pueda haber podido experimentar durante su estancia.

    Round Indicators
    mcorno Humble, Teksas. 07/30/2017 Aile

    “Beware this Hotel does not honor Web Rates!!!”

    This Hotel does not honor web rates. Had Roci reserve the second night for us through the web and Ivan Perlin (the manager) charged us taxes twice. After a long day, when we arrived to the hotel front desk clerk Roxana stated that we owed money from the previous night when we had checked out that night, and were already on our second night. They are a mess when it comes to billing, different personal give you different versions of what is being charged. I got charged taxes twice. You tell them that the rate online is different, when you reserve online they tell you it is the booking agencies mistakes for posting that rate and will not honor the rates posted on the web. Ivan Perlin called my room at 10:19 pm while I was giving my child his medication for his epilepsy and getting my children to bed to curse me out and nag at me. Horrible management and customer service...Extremely immature. We were lost for 40 minutes when you map quest the hotel it sends you 20 minutes away. Taxi drivers do not recognize the hotel nor know where it is located.

    Director General - Occidental Queretaro, bu yorumu yanıtladı
     Although we sincerely regret your disappointment with your stay in our Occidental Queretaro hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

    Round Indicators
    100viridianaa Mexico City, Meksika. 06/26/2017 Çiftler

    “Good”

    It's a new hotel and the price was good, it still doesn't have bar service but I think is a good hotel, the rooms are comfortable, the only thing that doesn't like me was that the second tower is in front of a construction and the noise wasn't loud but still was a little uncomfortable.

    Director General - Occidental Queretaro, bu yorumu yanıtladı
     Firstly we would like to thank you for choosing our Occidental Querétaro hotel for your trip to Querétaro and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear.

    DEĞERLENDIRME

    Round Indicators

    • ağustos 16 2017
    • Mexico City, Meksika
    • Çiftler

    433aldoa

    “.”


    el Internet es pésimo, las habitaciones tienen nulo aislamiento para el ruido de habitación contigua, hasta la televisión de oye. el servicio de desayuno debería ser especificado a la entrada (desayuno americano) o bien que el buffet sea mas amplio


    DEĞERLENDIRME

    Round Indicators

    • ağustos 15 2017
    • Mexico City, Meksika
    • Aile

    299chavezm

    “Descansa pero no comas en el restaurante del hotel.”


    La habitación es perfecta, La atención de la recepción fue muy buena. No somos exigentes. URGE que chequen la cocina. Es fatal, Fuimos a descansar. El desayuno estuvo horrible. El café es bueno. Y el pan también.


    Director General - Occidental Queretaro, bu yorumu yanıtladı
    En Occidental Querétaro estamos convencidos de que siempre hay margen de mejora y sus comentarios ayudarán a nuestro equipo en sus contínuos esfuerzos encaminados a satisfacer las expectativas de nuestros huéspedes, por ello agradecemos enormemente el tiempo que ha dedicado a compartir con nosotros sus críticas constructivas.

    DEĞERLENDIRME

    Round Indicators

    • ağustos 14 2017
    • Queretaro City, Meksika
    • Arkadaş kaçamakları

    danielabrahamgon2017

    “Excelente”


    Me parecio un hotel muy comfortable, limpio, con una excelente ubicación, excelente servicio, el restaurant buffet desayuno debería de mejorar en cuestión de la comida en relación al precio. y un detalle, la habitación tenia el letrero de no molestar pero aun asi llegaban a tocar la puerta y si nadie hacia caso por que estaban dormidos la abrían para revisar si estaba ocupada la habitación.


    Director General - Occidental Queretaro, bu yorumu yanıtladı
    Agradecemos sinceramente el tiempo que invirtió en compartir su opinión después de su visita a nuestro hotel Occidental Querétaro. Las opiniones de nuestros clientes son de suma importancia para asegurar el cumplimiento de nuestros estándares de servicio en todo momento. Por favor, acepte nuestras más sinceras disculpas por cualquier incidencia que pueda haber podido experimentar durante su estancia.

    DEĞERLENDIRME

    Round Indicators

    • temmuz 30 2017
    • Humble, Teksas
    • Aile

    mcorno

    “Beware this Hotel does not honor Web Rates!!!”


    This Hotel does not honor web rates. Had Roci reserve the second night for us through the web and Ivan Perlin (the manager) charged us taxes twice. After a long day, when we arrived to the hotel front desk clerk Roxana stated that we owed money from the previous night when we had checked out that night, and were already on our second night. They are a mess when it comes to billing, different personal give you different versions of what is being charged. I got charged taxes twice. You tell them that the rate online is different, when you reserve online they tell you it is the booking agencies mistakes for posting that rate and will not honor the rates posted on the web. Ivan Perlin called my room at 10:19 pm while I was giving my child his medication for his epilepsy and getting my children to bed to curse me out and nag at me. Horrible management and customer service...Extremely immature. We were lost for 40 minutes when you map quest the hotel it sends you 20 minutes away. Taxi drivers do not recognize the hotel nor know where it is located.


    Director General - Occidental Queretaro, bu yorumu yanıtladı
    Although we sincerely regret your disappointment with your stay in our Occidental Queretaro hotel, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us.

    DEĞERLENDIRME

    Round Indicators

    • haziran 26 2017
    • Mexico City, Meksika
    • Çiftler

    100viridianaa

    “Good”


    It's a new hotel and the price was good, it still doesn't have bar service but I think is a good hotel, the rooms are comfortable, the only thing that doesn't like me was that the second tower is in front of a construction and the noise wasn't loud but still was a little uncomfortable.


    Director General - Occidental Queretaro, bu yorumu yanıtladı
    Firstly we would like to thank you for choosing our Occidental Querétaro hotel for your trip to Querétaro and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear.

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