Barceló Hotel Beach Allegro Playacar Resort

Allegro Playacar

Texto: 33375 Çok çeşitli sporlar, animasyon ve her türlü etkinlikte uzman olan ve Carmen Plajının hemen yanı başında yer alan bir otel. Lote Hotelero No. 7, Desarrollo | 77710 Playacar | Playa Del Carmen | Quintana Roo | México
+ 52 984 877 270 0 + 52 984 873 4507
Allegro Playacar Texto: 33375 4 out of 5 based on 4753 ratings. 4753 user reviews.
Allegro Playacar reviewed by Al Q on . Beautiful beach with a warm and helpful staff The resort has a beautiful beach within walking distance to Playa Del Carmen. The staff is wonderful and helpful with plenty of activities to keep the day moving. The beds are to firm and air... Rating: 4
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Allegro Playacar

Lote Hotelero No. 7, Desarrollo   77710 Playacar   Playa Del Carmen   Quintana Roo   México  


Places of Interest

60,5 km  Cancun Uluslararası Havalimanı

3 km Carmen Plajı

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Allegro Playacar

4.0/5 Round Indicators
| 4786 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

32% Complete

1561

Çok iyi

36% Complete

1760

Normal

16% Complete

792

Kötü

7% Complete

366

Çok kötü

6% Complete

307

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    WH1982 Oklahoma. 07/21/2017 Aile

    “Nice resort, well maintained.”

    Stayed for 4 nights in July 2017. The resort is very nice and recently updated. All of the staff were very friendly and accommodating, we didn't have one bad experience with the staff. Room was small, two full size beds and small bathroom with shower. A little cramped for a family of four, but good deal for the price we paid. We even got an ocean front room for no extra charge which was excellent. Plenty of activities and very nice beach. The pools were also very well maintained and very nice. Only criticism is the food quality. We had the buffet and ate at two restaurants on site and the food wasn't all that great. I know we should expect fine dining but most of the food was comparable in quality to what you'd find at low end restaurants. We had a total of 12 in our party and none of us were impressed by the cuisine. Also you have to pay extra for wifi, I believe it was $30 for access for two devices. Overall a very nice resort to spend your vacation and would recommend unless fine dining is a priority for you.
    Round Indicators
    Zuzana B Denver, Colorado. 07/19/2017 Arkadaş kaçamakları

    “Beach, bars and bungalows!”

    If you're looking for a resort with all the amenities but a touch of authenticity then this resort is for go. Thatched roof bungalows and hammocks on every porch make for a laid back experience with a more authentic fingerprint of Mexico. The food was great but only limitation was wifi was not included. $45 for wifi unless you have AT&T and then you are in a covered region. Highly recommend this hotel for the value! Great staff and premier location in Playa!

    Gerente Community_Manager_RH - Allegro Playacar, bu yorumu yanıtladı
     Dear Zuzana B, Thank you for taking the time to share your feedback of your recent stay. In Allegro Playacar our main goal is that you have a great vacation and make you feel comfortable, assure you that we will share your comments internally in order to keep improving. We hope that we will be able to welcome you back to Allegro Playacar in the future to show you how we are improving our service. Best Regards

    Round Indicators
    SpringsGal_11 Colorado Springs, Colorado. 07/19/2017

    “Good Value for a Family”

    There are times when the rating is the most difficult decision in writing a review. This is one of those cases! The Allegro's location, grounds, and staff all rate 5's. The staff members serving in the restaurants, bars, and pool areas are exceptional, and provide amazing service; particularly the table servers in the restaurants. The location is convenient to Playa del Carmen, in a lovely gated community. The atmosphere is pleasant and for the most part tranquil. There are plenty of children though! The grounds are beautiful! The landscaping provides a lovely backdrop for the turquoise water view. A delight to walk through! The rooms are comfortable, but small. The area housing the shower and toilet are hardly big enough to turn around. Not a real problem, except there is no where to change with any privacy from your room companion(s). Our room was very clean and well-kept. However, there was a leaking problem in the shower ceiling. It seemed that water from the bathroom above was coming through the shower ceiling. We reported the issue to the front desk for six of the seven days we stayed, but it was never repaired. The reception staff was very nice, but not successful in getting maintenance to our room. Fortunately, the ceiling did not collapse, nor the floor above us. The casitas all have eight rooms; four on the ground floor and four on the upper floor. The upper floor rooms have vaulted palapa ceilings that make the rooms seem larger. However, the room layout is the same. We had requested our three rooms near each other, two of the rooms adjoining, and two rooms with double beds and one with a king. Initially, none of the requests was accommodated. We did end up getting two double rooms and one king, but we were all in separate buildings. Higher numbered rooms are nearer the pools and beach. In our family, the dining experience is a very big part of our vacation. We are used to resorts that do not require reservations for al a carte dining. We were very open to making reservations, however. Upon arrival we discovered that there is a limit to the number of times an al a carte restaurant can be reserved. We were told that our seven night stay would allow us to dine in the specialty restaurants three times. That leaves only the buffet option for additional evenings. I will say that we are not dinner buffet folks, and fully admit that to be our hang up. Additionally, we were only able to make reservations for two dinners. The other attempts were met with there being no availability. Reservations can only be made 24 hours in advance and I was always at the customer service desk by 9:30AM. That was not an enjoyable part of our stay, although we certainly did not go hungry. We had a marvelous time! The resort offers a good value for a family with varying affordability levels. The beach and water are super! Soft sand, and shallow, soft bottom far out from the beach. There was not a single person who was not pleasant and kind to us!

    Gerente Community_Manager_RH - Allegro Playacar, bu yorumu yanıtladı
     Dear SpringsGal_11, Thank you for taking the time to share your feedback of your recent stay. In Allegro Playacar our main goal is that you have a great vacation and make you feel comfortable, assure you that we will share your comments internally in order to keep improving. We hope that we will be able to welcome you back to Allegro Playacar in the future to show you how we are improving our service. Best Regards

    Round Indicators
    gali608 07/18/2017 Çiftler

    “I can't wait to be back!!!!”

    Allegro truly makes you feel taken care of. All staff is super helpful and friendly. I truly liked how all staff is always sharing a smile to ensure all guests feel welcomed. Overall, Allegro has an excellent ambiance, clean rooms, great service and delicious food.

    Gerente Community_Manager_RH - Allegro Playacar, bu yorumu yanıtladı
     Dear gali608t; Thank you in advance for sharing your feedback with us and we are pleased to hear that the resort met your expectations We hope that we will be able to welcome you back to the Resort in the future to show you how we are improving our service. Best regards;

    Round Indicators
    516abigailp New York City, New York. 07/18/2017 Çiftler

    “Excellent Service”

    The staff went above and beyond to make our stay even better. The rooms are comfortable and very clean. The location is excellent as it is minutes away from 5th Avenue and a short walk to other shopping areas. I would definitely stay there again.

    Gerente Community_Manager_RH - Allegro Playacar, bu yorumu yanıtladı
     Dear 516abigailp; Thank you in advance for sharing your feedback with us and we are pleased to hear that the resort met your expectations We hope that we will be able to welcome you back to the Resort in the future to show you how we are improving our service. Best regards;

    DEĞERLENDIRME

    Round Indicators

    • temmuz 21 2017
    • Oklahoma
    • Aile

    WH1982

    “Nice resort, well maintained.”


    Stayed for 4 nights in July 2017. The resort is very nice and recently updated. All of the staff were very friendly and accommodating, we didn't have one bad experience with the staff. Room was small, two full size beds and small bathroom with shower. A little cramped for a family of four, but good deal for the price we paid. We even got an ocean front room for no extra charge which was excellent. Plenty of activities and very nice beach. The pools were also very well maintained and very nice. Only criticism is the food quality. We had the buffet and ate at two restaurants on site and the food wasn't all that great. I know we should expect fine dining but most of the food was comparable in quality to what you'd find at low end restaurants. We had a total of 12 in our party and none of us were impressed by the cuisine. Also you have to pay extra for wifi, I believe it was $30 for access for two devices. Overall a very nice resort to spend your vacation and would recommend unless fine dining is a priority for you.


    DEĞERLENDIRME

    Round Indicators

    • temmuz 19 2017
    • Denver, Colorado
    • Arkadaş kaçamakları

    Zuzana B

    “Beach, bars and bungalows!”


    If you're looking for a resort with all the amenities but a touch of authenticity then this resort is for go. Thatched roof bungalows and hammocks on every porch make for a laid back experience with a more authentic fingerprint of Mexico. The food was great but only limitation was wifi was not included. $45 for wifi unless you have AT&T and then you are in a covered region. Highly recommend this hotel for the value! Great staff and premier location in Playa!


    Gerente Community_Manager_RH - Allegro Playacar, bu yorumu yanıtladı
    Dear Zuzana B, Thank you for taking the time to share your feedback of your recent stay. In Allegro Playacar our main goal is that you have a great vacation and make you feel comfortable, assure you that we will share your comments internally in order to keep improving. We hope that we will be able to welcome you back to Allegro Playacar in the future to show you how we are improving our service. Best Regards

    DEĞERLENDIRME

    Round Indicators

    • temmuz 19 2017
    • Colorado Springs, Colorado

    SpringsGal_11

    “Good Value for a Family”


    There are times when the rating is the most difficult decision in writing a review. This is one of those cases! The Allegro's location, grounds, and staff all rate 5's. The staff members serving in the restaurants, bars, and pool areas are exceptional, and provide amazing service; particularly the table servers in the restaurants. The location is convenient to Playa del Carmen, in a lovely gated community. The atmosphere is pleasant and for the most part tranquil. There are plenty of children though! The grounds are beautiful! The landscaping provides a lovely backdrop for the turquoise water view. A delight to walk through! The rooms are comfortable, but small. The area housing the shower and toilet are hardly big enough to turn around. Not a real problem, except there is no where to change with any privacy from your room companion(s). Our room was very clean and well-kept. However, there was a leaking problem in the shower ceiling. It seemed that water from the bathroom above was coming through the shower ceiling. We reported the issue to the front desk for six of the seven days we stayed, but it was never repaired. The reception staff was very nice, but not successful in getting maintenance to our room. Fortunately, the ceiling did not collapse, nor the floor above us. The casitas all have eight rooms; four on the ground floor and four on the upper floor. The upper floor rooms have vaulted palapa ceilings that make the rooms seem larger. However, the room layout is the same. We had requested our three rooms near each other, two of the rooms adjoining, and two rooms with double beds and one with a king. Initially, none of the requests was accommodated. We did end up getting two double rooms and one king, but we were all in separate buildings. Higher numbered rooms are nearer the pools and beach. In our family, the dining experience is a very big part of our vacation. We are used to resorts that do not require reservations for al a carte dining. We were very open to making reservations, however. Upon arrival we discovered that there is a limit to the number of times an al a carte restaurant can be reserved. We were told that our seven night stay would allow us to dine in the specialty restaurants three times. That leaves only the buffet option for additional evenings. I will say that we are not dinner buffet folks, and fully admit that to be our hang up. Additionally, we were only able to make reservations for two dinners. The other attempts were met with there being no availability. Reservations can only be made 24 hours in advance and I was always at the customer service desk by 9:30AM. That was not an enjoyable part of our stay, although we certainly did not go hungry. We had a marvelous time! The resort offers a good value for a family with varying affordability levels. The beach and water are super! Soft sand, and shallow, soft bottom far out from the beach. There was not a single person who was not pleasant and kind to us!


    Gerente Community_Manager_RH - Allegro Playacar, bu yorumu yanıtladı
    Dear SpringsGal_11, Thank you for taking the time to share your feedback of your recent stay. In Allegro Playacar our main goal is that you have a great vacation and make you feel comfortable, assure you that we will share your comments internally in order to keep improving. We hope that we will be able to welcome you back to Allegro Playacar in the future to show you how we are improving our service. Best Regards

    DEĞERLENDIRME

    Round Indicators

    • temmuz 18 2017
    • Çiftler

    gali608

    “I can't wait to be back!!!!”


    Allegro truly makes you feel taken care of. All staff is super helpful and friendly. I truly liked how all staff is always sharing a smile to ensure all guests feel welcomed. Overall, Allegro has an excellent ambiance, clean rooms, great service and delicious food.


    Gerente Community_Manager_RH - Allegro Playacar, bu yorumu yanıtladı
    Dear gali608t; Thank you in advance for sharing your feedback with us and we are pleased to hear that the resort met your expectations We hope that we will be able to welcome you back to the Resort in the future to show you how we are improving our service. Best regards;

    DEĞERLENDIRME

    Round Indicators

    • temmuz 18 2017
    • New York City, New York
    • Çiftler

    516abigailp

    “Excellent Service”


    The staff went above and beyond to make our stay even better. The rooms are comfortable and very clean. The location is excellent as it is minutes away from 5th Avenue and a short walk to other shopping areas. I would definitely stay there again.


    Gerente Community_Manager_RH - Allegro Playacar, bu yorumu yanıtladı
    Dear 516abigailp; Thank you in advance for sharing your feedback with us and we are pleased to hear that the resort met your expectations We hope that we will be able to welcome you back to the Resort in the future to show you how we are improving our service. Best regards;

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    İndirim* veya promosyon kodu (promo kodu olarak da belirir) normal fiyat üzerinden indirim yapılmasını sağlayan, harflerden ve/veya rakamlardan oluşan bir bileşimdir. Eğer bir indirim kodunuz varsa, şimdi girmeniz halinde bu rezervasyona ilgili indirim uygulanacaktır. Giriş yapıldıktan sonra rezervasyon işleminin 1. adımında gösterilen fiyatlar zaten uygulanmış olan indirimi içermektedir. 

    Tamamlayıcı ve/veya ilave hizmetlerin fiyatına veya satışa sunulmuş olan en son odaların fiyatlarına indirim uygulanmayacaktır. Rezervasyon başına yalnızca bir indirim kodu kabul edilir. Bir indirim kodu, özel bir indirim** (pek çok odayı kapsayan, senior, Y kuşağı, kalabalık aile ve benzeri durumlara uygulanan indirimler) ve my Barceló üyesi olmakla elde edilen indirim arasındaki bileşim mümkün olacak şekilde, toplam maksimum indirim miktarı, Latin Amerika'daki otellerin fiyatı üzerinden maksimum %25, Avrupa ve Akdeniz'deki otellerin fiyatı üzerinden maksimum %20 olacaktır. 

    * Barceló, ilan edilmiş olan indirimlerin uygulanmasını kabul etme hakkını saklı tutar. 

    ** Otel, indirim kodlarının ve özel indirimlerin koşullarının karşılanmakta olduğunu teyit etmek üzere, resmi ve geçerli kimlik belgelerinin ibraz edilmesini otele giriş sırasında talep edecektir. Herhangi bir durumun akredite edilememesi veya bunların karşılanamaması durumunda otel asıl rezervasyonda indirim yapılmış olan tutarları tahsil etme hakkını saklı tutar.

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