Discounts available at Barcelo.com

With the promo code MAYAPREMIUM you can get 15% discount at our hotels Barceló Maya Beach, Barceló Maya Caribe, Barceló Maya Colonial and Barceló Maya Tropical.

Promo code valid for bookings made before 31.01.2017 and for stays up until 16.12.2017.

Barceló Hotel Pool  Maya Beach

Barceló Maya Beach

Texto: 35067 Karayip Denizi'nin cennet gibi sahillerinden birinde yer 5 yıldızlı bu büyük resort, en özel konaklama deneyimini sunmak için kısa bir süre önce yenilendi. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 +52 984 875 1501
Barceló Maya Beach Texto: 35067 4.5 out of 5 based on 7607 ratings. 7607 user reviews.
Barceló Maya Beach reviewed by dicduc on . Great place with a main lobby staff issue! We travelled to Barcelo Colonial with another couple the week of February 15th 2017. It is an absolutely beautiful place with great staff in all locations except for the staff in the main lobby... Rating: 5
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Barceló Maya Beach

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km  Cancun Uluslararası Havalimanı 

0 m Chac Halal Beach

35 km Tulum arkeolojik sahası

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Maya Beach

4.5/5 Round Indicators
| 7610 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

53% Complete

4086

Çok iyi

29% Complete

2208

Normal

9% Complete

740

Kötü

4% Complete

337

Çok kötü

3% Complete

240

Filtreleme kriteri

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    Round Indicators
    JdMkHy St. Albert, Kanada. 02/27/2017 Çiftler

    “Our 9th visit ... We have never been disappointed!!!”

    Every year we come here to the resort for two weeks staying in either the Colonial or Tropical hotel. We have never had issues with our room, they have been clean and well kept. The food has been great! What I find as THE greatest service is: allergy alerts. Barcelo will make every effort to ensure tjose with allergies food sensitivities, etc are well looked after. Make sure you let the resort know of any issues immediately when checking in to the hotel!!! The staff has for the most part been AWESOME!!! From the staff at Barcelo Club right down to the hard working staff that clean up all the empty glasses and bottles! Having been at this resort so many times we have made a lot of great friends that I would like to consider "resort family". I dont get preference service, I see the staff treat everyone alike, with great reapect! Special people there that definitely deserve recognition are: Flory and Antonio at the Tropial beach grill, Susi Jamine, at the Buffet, Cynthia Cruz, Cornilio Tuz and Alex Valderramer are amoung the countless hard working dedicated staff! Many of past staff are very badly missed, ESP. Antonio from the theater bar, that bar will NEVER have the 'flair' that he provided. (go see him at the Hardrock Hotel and you will see how very soecial this man is) another very missed person would be Ivonne, watched her family grow from none to two during our visits. None the less, the people I continue to meet and rekindle memories with grows. This is a resort that has it all. Any place you go to has short comings, no place is ever perfect, but this resort comes as close to perfect as any can get. Sure there are sometimes issues, but the speed at which these people move to recitify a problem is second to none. We look forward to the whole family coming here is Jan 2018 and it WILL be the best holiday anyone can ask for! I saw that one of the owners of Barcelo Resorts was present for quite a few days this last stay and I made sure that my personal opinion of this resort was made known to him via the staff that followed him.
    Round Indicators
    bassethound2 Minneapolis. 02/27/2017 Çiftler

    “Nice Resort w/ Poor Quality Food”

    We stayed here as part of a concert tour package this past weekend. I travel 200+ nights for business. Lifetime platinum status with several large US hotel chains. 2 million miles on Delta. SUMMARY Target market seems to be value customer looking for beach/pool and unlimited food/drinks, but not necessarily an intimate experience with fine touches and high quality experiences PROs - Clean resort w/ higher quality finishes in common areas - People are friendly, willing and ready to serve with a smile - Beach sand and water access nice and accessible - Coba building ocean front terrace jacuzzi - room was standard room w/ king bed, two day beds, small toilet area and nice shower w/ rainhead good water pressure - 1 hour from CUN - Ruins, cenotes, Akumal, Playa del Carmen all 20-30 minutes from location - Resort spans 3.5 - 4.0 km round trip when using pletiful sidewalks along beach and front lobbies of property so great for walking/running - Parking seemed limited, but always available and steps away from front lobbies - never a problem parking a rented suburban CONs - Food quality at 4 buffets & Strikers is worse than Denny's. McDonalds is better. Wife and I seriously debated this and came to this conclusion. - Food safety and handling procedures are unacceptable - personnel handling raw meat and then touching swinging doors with hand and grabbing fresh fruit cart - Not intimate, 2,700 units, 5 pools, 5 lobbies - 5 large resorts put together - Large southern pool water temperature was low 80's F - cold - Rooms are loud, plexiglass patio door windows with no seals on frame so hear neighbors on balcony/deck as if they are laying in bed with you - Front desk operations very, very slow - room keys didn't work on first attempts so returned to get new keys - two agents serving two customers in front of us. We were next up and it took 15 minutes or longer. - Confirmed inclusive packages are not for us given low value of food and desire to get off property everyday for lunch/dinners and private excursions Not the worst experience. Not a low quality resort. Just massive, with very poor quality food and would never recommend to friends - ever.
    Round Indicators
    aubreyjane008 Slidell, Teksas. 02/26/2017 Aile

    “So Much Fun”

    Hotel Barcelo Maya Beach is so much fun! You can do so many great things like play mini golf and go "surfing." The service is great here and almost everything is free. The people in charge of the surfing are very nice and helpful.
    Round Indicators
    rdimon910 New Hampton, New York. 02/24/2017 Çiftler

    “Horrible First Impression, Beautiful Grounds, and then Sickness”

    This review is based on a trip that was taken in July of 2016. A group of myself and five other booked three ocean view rooms at the Barcelo Colonial. When we first arrived at Barcelo Colonial, the staff couldn't find our reservation. When they found our reservation, they had told us that our rooms were over at Barcelo Beach. We were a bit hesitant because we booked and paid for the Colonial, so we had asked to stay there. After an hour of waiting around, they finally admitted that the Colonial had been over-booked so there was no way of staying there. They assured us that the Maya Beach was an upgrade since it was newly renovated. We agreed to stay at Barcelo Beach, but then it took another hour for them to find three rooms with king sized beds. We finally get our three rooms, get to the rooms, and they gave us the wrong keys. At this point, we are extremely frustrated but just want to start our vacation. Getting over the check-in incident, the rooms were newly renovated like they mentioned and the grounds were beautiful. The staff keeps the hotel grounds and rooms clean. The beach was also absolutely beautiful. There is plenty of pool space and restaurants to choose from. The one complaint about the bar is that they were slow in getting drinks. Now to the worst part of the trip. Four days in, everything is going great until one of us gets very sick. She has a fever and can't hold any food in. The next day, the second of us gets sick with the same thing. When we got back home a day later, two others got sick with the same. Four out of the six of us caught some sort of stomach bug. My fiance was sick for two months after returning home (no exaggeration) and had to go to the doctors/hospital almost every week. We've been to Mexico twice before without any issue with eating the food or drinking at the resort. There was something at this resort that got us sick because we stayed on the resort the entire time. I will never be returning to this resort, and unfortunately for them will never be recommending this to anyone.
    Round Indicators
    YVR2007 Vancouver, BC, Canada. 02/23/2017 Aile

    “Great Stay - Family of 4”

    Enjoyed our 7 day trip to the Barceló Maya Beach. We travelled with our 2 kids, age 5 and 7. They enjoyed the kids club and really enjoyed the waterpark located in the center of the property. The property is well laid out, clean and the staff were friendly and helpful. The food was good and there was enough of a variety to satisfy everyone. The beach is beautiful. The staff do a great job of keeping the beach, pool and the grounds clean.

    Sub Director Beach DirectorBeachCaribe - Hotel Barcelo Maya Beach, bu yorumu yanıtladı
     Dear YVR2007 We would like to thank you for choosing our Barceló Maya Beach hotel for your holidays and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear. We look forward to having the opportunity to serve you again in the future. Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort beach.subdirector@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

    DEĞERLENDIRME

    Round Indicators

    • şubat 27 2017
    • St. Albert, Kanada
    • Çiftler

    JdMkHy

    “Our 9th visit ... We have never been disappointed!!!”


    Every year we come here to the resort for two weeks staying in either the Colonial or Tropical hotel. We have never had issues with our room, they have been clean and well kept. The food has been great! What I find as THE greatest service is: allergy alerts. Barcelo will make every effort to ensure tjose with allergies food sensitivities, etc are well looked after. Make sure you let the resort know of any issues immediately when checking in to the hotel!!! The staff has for the most part been AWESOME!!! From the staff at Barcelo Club right down to the hard working staff that clean up all the empty glasses and bottles! Having been at this resort so many times we have made a lot of great friends that I would like to consider "resort family". I dont get preference service, I see the staff treat everyone alike, with great reapect! Special people there that definitely deserve recognition are: Flory and Antonio at the Tropial beach grill, Susi Jamine, at the Buffet, Cynthia Cruz, Cornilio Tuz and Alex Valderramer are amoung the countless hard working dedicated staff! Many of past staff are very badly missed, ESP. Antonio from the theater bar, that bar will NEVER have the 'flair' that he provided. (go see him at the Hardrock Hotel and you will see how very soecial this man is) another very missed person would be Ivonne, watched her family grow from none to two during our visits. None the less, the people I continue to meet and rekindle memories with grows. This is a resort that has it all. Any place you go to has short comings, no place is ever perfect, but this resort comes as close to perfect as any can get. Sure there are sometimes issues, but the speed at which these people move to recitify a problem is second to none. We look forward to the whole family coming here is Jan 2018 and it WILL be the best holiday anyone can ask for! I saw that one of the owners of Barcelo Resorts was present for quite a few days this last stay and I made sure that my personal opinion of this resort was made known to him via the staff that followed him.


    DEĞERLENDIRME

    Round Indicators

    • şubat 27 2017
    • Minneapolis
    • Çiftler

    bassethound2

    “Nice Resort w/ Poor Quality Food”


    We stayed here as part of a concert tour package this past weekend. I travel 200+ nights for business. Lifetime platinum status with several large US hotel chains. 2 million miles on Delta. SUMMARY Target market seems to be value customer looking for beach/pool and unlimited food/drinks, but not necessarily an intimate experience with fine touches and high quality experiences PROs - Clean resort w/ higher quality finishes in common areas - People are friendly, willing and ready to serve with a smile - Beach sand and water access nice and accessible - Coba building ocean front terrace jacuzzi - room was standard room w/ king bed, two day beds, small toilet area and nice shower w/ rainhead good water pressure - 1 hour from CUN - Ruins, cenotes, Akumal, Playa del Carmen all 20-30 minutes from location - Resort spans 3.5 - 4.0 km round trip when using pletiful sidewalks along beach and front lobbies of property so great for walking/running - Parking seemed limited, but always available and steps away from front lobbies - never a problem parking a rented suburban CONs - Food quality at 4 buffets & Strikers is worse than Denny's. McDonalds is better. Wife and I seriously debated this and came to this conclusion. - Food safety and handling procedures are unacceptable - personnel handling raw meat and then touching swinging doors with hand and grabbing fresh fruit cart - Not intimate, 2,700 units, 5 pools, 5 lobbies - 5 large resorts put together - Large southern pool water temperature was low 80's F - cold - Rooms are loud, plexiglass patio door windows with no seals on frame so hear neighbors on balcony/deck as if they are laying in bed with you - Front desk operations very, very slow - room keys didn't work on first attempts so returned to get new keys - two agents serving two customers in front of us. We were next up and it took 15 minutes or longer. - Confirmed inclusive packages are not for us given low value of food and desire to get off property everyday for lunch/dinners and private excursions Not the worst experience. Not a low quality resort. Just massive, with very poor quality food and would never recommend to friends - ever.


    DEĞERLENDIRME

    Round Indicators

    • şubat 26 2017
    • Slidell, Teksas
    • Aile

    aubreyjane008

    “So Much Fun”


    Hotel Barcelo Maya Beach is so much fun! You can do so many great things like play mini golf and go "surfing." The service is great here and almost everything is free. The people in charge of the surfing are very nice and helpful.


    DEĞERLENDIRME

    Round Indicators

    • şubat 24 2017
    • New Hampton, New York
    • Çiftler

    rdimon910

    “Horrible First Impression, Beautiful Grounds, and then Sickness”


    This review is based on a trip that was taken in July of 2016. A group of myself and five other booked three ocean view rooms at the Barcelo Colonial. When we first arrived at Barcelo Colonial, the staff couldn't find our reservation. When they found our reservation, they had told us that our rooms were over at Barcelo Beach. We were a bit hesitant because we booked and paid for the Colonial, so we had asked to stay there. After an hour of waiting around, they finally admitted that the Colonial had been over-booked so there was no way of staying there. They assured us that the Maya Beach was an upgrade since it was newly renovated. We agreed to stay at Barcelo Beach, but then it took another hour for them to find three rooms with king sized beds. We finally get our three rooms, get to the rooms, and they gave us the wrong keys. At this point, we are extremely frustrated but just want to start our vacation. Getting over the check-in incident, the rooms were newly renovated like they mentioned and the grounds were beautiful. The staff keeps the hotel grounds and rooms clean. The beach was also absolutely beautiful. There is plenty of pool space and restaurants to choose from. The one complaint about the bar is that they were slow in getting drinks. Now to the worst part of the trip. Four days in, everything is going great until one of us gets very sick. She has a fever and can't hold any food in. The next day, the second of us gets sick with the same thing. When we got back home a day later, two others got sick with the same. Four out of the six of us caught some sort of stomach bug. My fiance was sick for two months after returning home (no exaggeration) and had to go to the doctors/hospital almost every week. We've been to Mexico twice before without any issue with eating the food or drinking at the resort. There was something at this resort that got us sick because we stayed on the resort the entire time. I will never be returning to this resort, and unfortunately for them will never be recommending this to anyone.


    DEĞERLENDIRME

    Round Indicators

    • şubat 23 2017
    • Vancouver, BC, Canada
    • Aile

    YVR2007

    “Great Stay - Family of 4”


    Enjoyed our 7 day trip to the Barceló Maya Beach. We travelled with our 2 kids, age 5 and 7. They enjoyed the kids club and really enjoyed the waterpark located in the center of the property. The property is well laid out, clean and the staff were friendly and helpful. The food was good and there was enough of a variety to satisfy everyone. The beach is beautiful. The staff do a great job of keeping the beach, pool and the grounds clean.


    Sub Director Beach DirectorBeachCaribe - Hotel Barcelo Maya Beach, bu yorumu yanıtladı
    Dear YVR2007 We would like to thank you for choosing our Barceló Maya Beach hotel for your holidays and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear. We look forward to having the opportunity to serve you again in the future. Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort beach.subdirector@barcelomaya.com T+52 984 875 15 00 | Ext. 1521

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