Barceló Hotel Pool  Maya Colonial

Barceló Maya Colonial

Texto: 35639 Spa merkezi, çocuk kulübü, 4 restoranı ve daha pek çok tesisi bulunan herşey dahil resort. Hem aileler hem de çiftler için ideal. Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q | 77750 Riviera Maya, Quintana Roo
+52 984 875 1500 52 984 875 1636
Barceló Maya Colonial Texto: 35639 4.5 out of 5 based on 5519 ratings. 5519 user reviews.
Barceló Maya Colonial reviewed by analuisa22 on . Wanna be hotel Huge hotel, beautiful beach, wonderful landscape, at the beginning overwhelming but... You get lost all the time, the indications are few, lacking information and people who work there have no idea... Rating: 3
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Barceló Maya Colonial

Carretera Chetumal Puerto Juárez Km. 266,3 XPUHA Q   77750 Riviera Maya, Quintana Roo  


Places of Interest

78,7 km  Cancun Uluslararası Havalimanı 

0 m Chac Halal Beach

35 km Tulum arkeolojik sahası

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Barceló Maya Colonial

4.5/5 Round Indicators
| 5530 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

63% Complete

3527

Çok iyi

24% Complete

1333

Normal

7% Complete

400

Kötü

2% Complete

159

Çok kötü

2% Complete

113

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    npeterson099 Birleşik Devletler. 05/25/2017 Aile

    “Tenth time here!”

    My family and I love the Barcelo, and have been coming here since it was just the Caribe/Beach. We love the beach and the people, and the facilities are fabulous. The activities staff are wonderful and go out of their way to help you have fun. This year, Brandon Ortiz really stood out for staying after the dance class (which has become more zumba-like, while we prefer the old salsa lessons) to help me practice some salsa when I asked. Paco Castillo is also very friendly and stayed after his shift to play Jenga with us, and Abdiel Leyva was great and took time to write down the list of songs he used for dance class. We also went over to the Palace's French restaurant to visit with our dear friend Victor Ka for a few minutes, who we met on our first trip when he worked at the Caribe buffet. He always provided us with excellent service and we enjoy seeing him whenever we can. We also have friends who stayed at the Palace for their 30th wedding anniversary after we recommended the Barcelo to them, and they also commented on Victor's great service and personality. The friendliness of the staff is one of the main reasons we love the Barcelo so much! Only complaints are that the food is no longer being kept at proper temperatures compared to the past (hot food tends to be a little cold, and some cold items were room temperature). We also miss the real coconut ice cream at the Colonial buffet. But there's still plenty of variety, and the breakfasts are amazing. The chefs who make the omelettes to order really work hard. The food selection and temperature control is better overall at the Caribe/Beach buffet, but the service is a little lacking in comparison to the Colonial/Tropical (take a while to bring you water, etc). The waiters in the Colonial/Tropical buffet are very friendly and attentive, and work really hard. We've been attended by Noe Gomez and Vladimir, who are great. One of the chefs, Esau, is also very friendly and took the time to explain his wonderful cooked carrot recipe when my mom asked about it. Another negative was that one of our rooms (#6562) had a strong mildew smell and water coming under the front door when it rained, but we changed to another room after 4 days with the help of Alexis at the front desk. The beds are also a little too firm compared to other years. Lastly, we always enjoy the Mexican fiesta show and the circus show. The Boys vs. Girls game show was also really funny and involved the audience. However, some of the costumes for other dance shows are a little scanty for family audiences (thong bikinis, etc). Overall, we recommend the Barcelo to everyone. One last thing we'd like them to consider offering is a reduced rate for guests who don't drink alcohol, and provide a different colored bracelet to differentiate (so we could more often :)
    Round Indicators
    diane_yves Montreal, Kanada. 05/25/2017 Çiftler

    “Excellent service at the Barcelo Maya Colonial reception desk!!”

    Excellent service from the reception desk at the Barcelo Maya Colonial, particularly from Mr Oscar Morales. Oscar is very dedicated to making our stay absolutely perfect and makes sure to meet all our needs . He provides a very friendly and professional service. We return often to this hotel because of this high quality of service. We had a wonderful stay (April 22-May 5)! Thank you Oscar!
    Round Indicators
    bnb1327 Chicago, Illinois. 05/25/2017 Aile

    “A Stress-Free Family Vacation”

    Typically when I go on vacation with my family, the thing I look forward to the most is getting the chance to unwind and have very little to worry about. I like everything to be taken care of for me, and I don't want to have to worry about planning meals, or activities. The Barceló Maya Colonial and Tropical undoubtedly is the best experience I have had because of this. When we arrived, it became immediately clear that the all-inclusive experience was heavily focused on there. Convenient, tasty, and unique drinks, exotic, tasty, and available food, and the helpful staff all made it incredible. Whenever my family and I were hungry, we went to the buffet and ate however much and whatever we liked (including the best chicken I have ever had). When were looking to have a drink, we found the nearest bar, which wasn't far, as they are spread everywhere around the resort. The staff were much kinder than any staff I've had in the states. People like Alejanadro Valoboramo, Carlos Arguallo, Alan Pujol, and Denisse Briones were all extremely helpful, personable, and a pleasure to be around. This vacation was truly one I will never forget.
    Round Indicators
    katiendon Madison, Wisconsin. 05/25/2017 Çiftler

    “Great vacation”

    We had 4 adults in our group. 2 girls that are 20 & 21. We all had fun. Snorkeling was awesome! We got to swim with the sea turtles right outside the resort. The beach was very big and clear. There's a mall at the resort for shopping. The restaurants were good, but the buffet wasn't good. The drinks were always good. It did seem like a lot for kids to do even though we didn't bring any. There wasn't any bars on the beach, but there was a lot of swim up bars. The resort was big, but it was easy to get to everything by walking. I would recommend it.
    Round Indicators
    Linda A 05/24/2017 Aile

    “It was breath taken and beautiful my sister and I enjoyed our sevles.”

    The Barcelo Tropical Resorts was amazing and the staff was great. Abimael Espinoza Oliveros from the Buffet was outstanding. He was kind and so helpful to us. He made us feel welcome all the time and most of all we enjoyed his services during our trip. Second my sister I would like to thank Jersson form the Buffet as well he was also pleasant and kind. Last but not the least we also want to say thanks to Abimael from the Bar wow he knows how to make drinks that will have you dancing and wanting more. Overall we had a great time we can't wait to come back. Best vacation ever

    Gerente BMAYAFASEII - Barcelo Maya Colonial, bu yorumu yanıtladı
     Dear Linda A Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our Mini Club team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Marco Antonio Salinas Sub Director | Assistant Director Barceló Maya Grand Resort

    DEĞERLENDIRME

    Round Indicators

    • mayıs 25 2017
    • Birleşik Devletler
    • Aile

    npeterson099

    “Tenth time here!”


    My family and I love the Barcelo, and have been coming here since it was just the Caribe/Beach. We love the beach and the people, and the facilities are fabulous. The activities staff are wonderful and go out of their way to help you have fun. This year, Brandon Ortiz really stood out for staying after the dance class (which has become more zumba-like, while we prefer the old salsa lessons) to help me practice some salsa when I asked. Paco Castillo is also very friendly and stayed after his shift to play Jenga with us, and Abdiel Leyva was great and took time to write down the list of songs he used for dance class. We also went over to the Palace's French restaurant to visit with our dear friend Victor Ka for a few minutes, who we met on our first trip when he worked at the Caribe buffet. He always provided us with excellent service and we enjoy seeing him whenever we can. We also have friends who stayed at the Palace for their 30th wedding anniversary after we recommended the Barcelo to them, and they also commented on Victor's great service and personality. The friendliness of the staff is one of the main reasons we love the Barcelo so much! Only complaints are that the food is no longer being kept at proper temperatures compared to the past (hot food tends to be a little cold, and some cold items were room temperature). We also miss the real coconut ice cream at the Colonial buffet. But there's still plenty of variety, and the breakfasts are amazing. The chefs who make the omelettes to order really work hard. The food selection and temperature control is better overall at the Caribe/Beach buffet, but the service is a little lacking in comparison to the Colonial/Tropical (take a while to bring you water, etc). The waiters in the Colonial/Tropical buffet are very friendly and attentive, and work really hard. We've been attended by Noe Gomez and Vladimir, who are great. One of the chefs, Esau, is also very friendly and took the time to explain his wonderful cooked carrot recipe when my mom asked about it. Another negative was that one of our rooms (#6562) had a strong mildew smell and water coming under the front door when it rained, but we changed to another room after 4 days with the help of Alexis at the front desk. The beds are also a little too firm compared to other years. Lastly, we always enjoy the Mexican fiesta show and the circus show. The Boys vs. Girls game show was also really funny and involved the audience. However, some of the costumes for other dance shows are a little scanty for family audiences (thong bikinis, etc). Overall, we recommend the Barcelo to everyone. One last thing we'd like them to consider offering is a reduced rate for guests who don't drink alcohol, and provide a different colored bracelet to differentiate (so we could more often :)


    DEĞERLENDIRME

    Round Indicators

    • mayıs 25 2017
    • Montreal, Kanada
    • Çiftler

    diane_yves

    “Excellent service at the Barcelo Maya Colonial reception desk!!”


    Excellent service from the reception desk at the Barcelo Maya Colonial, particularly from Mr Oscar Morales. Oscar is very dedicated to making our stay absolutely perfect and makes sure to meet all our needs . He provides a very friendly and professional service. We return often to this hotel because of this high quality of service. We had a wonderful stay (April 22-May 5)! Thank you Oscar!


    DEĞERLENDIRME

    Round Indicators

    • mayıs 25 2017
    • Chicago, Illinois
    • Aile

    bnb1327

    “A Stress-Free Family Vacation”


    Typically when I go on vacation with my family, the thing I look forward to the most is getting the chance to unwind and have very little to worry about. I like everything to be taken care of for me, and I don't want to have to worry about planning meals, or activities. The Barceló Maya Colonial and Tropical undoubtedly is the best experience I have had because of this. When we arrived, it became immediately clear that the all-inclusive experience was heavily focused on there. Convenient, tasty, and unique drinks, exotic, tasty, and available food, and the helpful staff all made it incredible. Whenever my family and I were hungry, we went to the buffet and ate however much and whatever we liked (including the best chicken I have ever had). When were looking to have a drink, we found the nearest bar, which wasn't far, as they are spread everywhere around the resort. The staff were much kinder than any staff I've had in the states. People like Alejanadro Valoboramo, Carlos Arguallo, Alan Pujol, and Denisse Briones were all extremely helpful, personable, and a pleasure to be around. This vacation was truly one I will never forget.


    DEĞERLENDIRME

    Round Indicators

    • mayıs 25 2017
    • Madison, Wisconsin
    • Çiftler

    katiendon

    “Great vacation”


    We had 4 adults in our group. 2 girls that are 20 & 21. We all had fun. Snorkeling was awesome! We got to swim with the sea turtles right outside the resort. The beach was very big and clear. There's a mall at the resort for shopping. The restaurants were good, but the buffet wasn't good. The drinks were always good. It did seem like a lot for kids to do even though we didn't bring any. There wasn't any bars on the beach, but there was a lot of swim up bars. The resort was big, but it was easy to get to everything by walking. I would recommend it.


    DEĞERLENDIRME

    Round Indicators

    • mayıs 24 2017
    • Aile

    Linda A

    “It was breath taken and beautiful my sister and I enjoyed our sevles.”


    The Barcelo Tropical Resorts was amazing and the staff was great. Abimael Espinoza Oliveros from the Buffet was outstanding. He was kind and so helpful to us. He made us feel welcome all the time and most of all we enjoyed his services during our trip. Second my sister I would like to thank Jersson form the Buffet as well he was also pleasant and kind. Last but not the least we also want to say thanks to Abimael from the Bar wow he knows how to make drinks that will have you dancing and wanting more. Overall we had a great time we can't wait to come back. Best vacation ever


    Gerente BMAYAFASEII - Barcelo Maya Colonial, bu yorumu yanıtladı
    Dear Linda A Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Moreover, we thank you for your kind words towards our staff, we are glad to hear that they all contributed to your wellbeing whilst staying among us, from the housekeeping team, doing their utmost to guarantee spotless accommodations and installations at all times, our entertainment team with their enthusiasm and energy, inviting our guests to take part into the lively sports and leisure activities throughout the day and our Mini Club team, with their kindness and professionalism taking care of our little guests and ensuring that they have a nice time and bring back home good memories of their holidays among us. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Marco Antonio Salinas Sub Director | Assistant Director Barceló Maya Grand Resort

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