Barceló Hotel Beach Maya Palace Deluxe

Premium Level at Barceló Maya Palace

Texto: 35889 Barceló Maya Grand Resort'un en ayrıcalıklı oteli. Bu benzersiz tatil deneyimine lüks ve güzellik hükmedecek. Carretera Federal Chetumal-Puerto Juárez, Km. 266,3 | 77750 Riviera Maya, Q.Roo
+52 984 8 751 5 +52 984 8751501
Premium Level at Barceló Maya Palace Texto: 35889 4 out of 5 based on 155 ratings. 155 user reviews.
Premium Level at Barceló Maya Palace reviewed by RaymondCline on . Amazing! Amazing resort, attentive staff, good food, relaxing atmosphere! Went as a couple last May and now we are planning a family vacation here!!!! The food is very good at the buffets but the themed... Rating: 5
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Premium Level at Barceló Maya Palace

Carretera Federal Chetumal-Puerto Juárez, Km. 266,3   77750 Riviera Maya, Q.Roo  


Places of Interest

78,7 km Cancún Uluslararası Havalimanı

0 m Chac Halal Beach

35 km Tulum arkeolojik sahası

30 km Xel-Ha

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

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Premium Level at Barceló Maya Palace

4.0/5 Round Indicators
| 155 Görüşler

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Odalar

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

61% Complete

95

Çok iyi

15% Complete

24

Normal

9% Complete

15

Kötü

7% Complete

12

Çok kötü

5% Complete

9

Filtreleme kriteri

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    Round Indicators
    RaymondCline Millington, Michigan. 08/09/2017 Çiftler

    “Amazing!”

    Amazing resort, attentive staff, good food, relaxing atmosphere! Went as a couple last May and now we are planning a family vacation here!!!! The food is very good at the buffets but the themed restaurants are absolutely amazing! Make dinner reservations for a different restaurant for each day you are here...but make the reservations as soon as you check into the resort! Take the excursion to Isla Mujares in Cancun, simply phenomenal and relaxing! Take advantage of the daily 1 hour free snorkeling! Take time to.stroll the grounds and beach at night...very safe and beautiful. Our room was in Oxacca building and had a musty odor. Staff attempted to correct the problem without success. Have found out that first floor was mostly like that. Other friends we talked with on different floors and different buildings did not have that issue.

    Gerente HBarcelo-Maya-Palace - Premium Level at Barceló Maya Palace, bu yorumu yanıtladı
     Dear RaymondCline, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We hope to welcome you back soon !! Best Regards The Management

    Round Indicators
    jeffgreer Columbus, Ohio. 08/03/2017 Aile

    “Probably worth it”

    I read a few reviews and felt getting premium was probably with it. We arrived at the hotel around noon and rooms were not ready until 3. We stopped in the premium lounge first and only waited about 15 minutes to check in. There were three ladies helping various families. We were all hungry from the long morning of travels and the light snacks and a cold cerveza were great. Check-in was quick and we made dinner reservations for the first three nights (can only do three at a time). We had a nice first-floor walk-out room right off the main pool - very convenient. We didn't use the lounge much after that, but the staff there were always helpful with any questions.

    Gerente HBarcelo-Maya-Palace - Premium Level at Barceló Maya Palace, bu yorumu yanıtladı
     Dear jeffgreer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We hope to welcome you back soon !! Best Regards The Management

    Round Indicators
    AdventurousMom63 Thousand Oaks, CA. 07/31/2017 Aile

    “Our Best Vacation!”

    We booked thru Pleasant Holidays/AAA and I requested a specific room number based on other reviews - and this was a big deal for us so I went all out and did the Premium Level. We'd never done anything like this before so I had various worries beforehand. 1) checking in - not bad at all! Very pleasant actually. The only challenge was we arrived at 7AM and check-in not until noon. Next time, I would simply pack a tote bag with all our beach gear and put it in a certain luggage so it would be easier to find things (they hold your luggage at the bellhop station). 2) my picky eater teens might not like the food - well, they always found something to eat, and many times were thrilled with the food. We had a blast trying out the different specialty restaurants. I brought some comfort foods in our luggage and never needed it. 3) my daughter swells up from mosquito bites, so I brought lots of bug spray - well, we got bit only a couple times, only at night and once by the little cenote on the grounds. Went to Chichen Itza and didn't get bit there either. MY MAIN THOUGHTS: This place felt like a heavenly dream come to life - so beautiful, and so nice to have everything at your fingertips. We were in the sea and the pools almost constantly. We used Dressel Divers for Cozumel trip and had a blast. Loved the fountains, bars, fish feeding, snorkeling off the beach, the cheeky sea turtles, and were were amazed by all the staff working around the clock to keep the place looking perfect. SOME THINGS I WAS GLAD I DID: Brought our own snorkel equipment, paid for the wifi, and brought my beer coozies (drinks get warm there in about 3 minutes in July!) also was glad I brought multiple swimsuits, as things dry very slowly in the humidity there, signed up for Verizon's $5/day international cell capability. SOME THINGS I WISH I HAD DONE: Brought a big pile of $1 bills, brought washcloths or face wipes (for some reason they don't like to give out many washcloths), splurged on a new water camera (my old one pooped out on me right before seeing a stingray, argh!). And, lastly, we had planned to avoid anything that might make us ill but it was just too hot, so we lost our fears and my daughter got ill the last few hours there (my apologies to the maid and to the taxi driver!) OTHER THINGS I LOVED: The frog pool, very cool, and all the iguanas!!! Also we got a kick out of the people walking up and down the sidewalk holding a huge hawk, which put all the beggar birds on notice. I liked how accessible this place was - the sand is quite fine and firm and we saw one wheelchair on the beach. We enjoyed being able to buy souvenirs right on the premises, and to book excursions using Best Day, etc located downstairs by the gym. Everyone was SO nice and we felt perfectly safe, and comfortable the whole time. You might say our biggest problem was that we enjoyed the resort so much that we NEVER MADE it to any water park! We saw Chichen Itza, Cozumel, and Rio Secreto (very cool!!!) and that's it. Will save up to go back someday!

    Gerente HBarcelo-Maya-Palace - Premium Level at Barceló Maya Palace, bu yorumu yanıtladı
     Dear AdventurousMom63, Firstly we would like to thank you for the lovely review you shared following your visit to our Barceló Palace hotel and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back soon !! Best Regards The Management

    Round Indicators
    Nancy B San Marcos, Kaliforniya. 07/27/2017 Aile

    “Family Vacation!!”

    Just returned from Barcelo Maya Palace. We had a great time. Pools are amazing and the beach is stunning. There were 9 of us, grandparents, parents, teenagers and one 11 yr old and we all had a great time. The food was awesome, no complaints about the a la carte restaurants. Buffets could have been better, but still not bad. My only complaint was that our rooms were extremely far from everything. My mom has Parkinson's and had a hard time with the distance of her room. I asked for a closer room and they were very accommodating. Overall GREAT hotel and Awesome location.

    Gerente HBarcelo-Maya-Palace - Premium Level at Barceló Maya Palace, bu yorumu yanıtladı
     Dear Nancy B, We would like to express our gratitude for the comments you made about your visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Palace was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We hope to welcome you back soon !! Best Regards The Management

    Round Indicators
    N9059MTjoshuas Iowa. 07/20/2017 Aile

    “Vacation with kids”

    Just got back from Barceló Maya Palace and had an awesome time! There were 5 of us, 2 adults and 3 kids ages 12,9,6 and they had a blast as well. I would definitely recommend upgrading to the premium level-better check in and check out, allowed 2 devices for internet, better rooms and location, discounts at stores and the Pirate water park, first pick of the fancy restaurants, club area that you can go to anytime for drinks and food. The Palace has an awesome swimming pool with a great kid area as well. The beach is awesome at the Palace as well with very good snorkeling. We stayed for 7 days and only left the resort area once for an excursion because there is enough to do at the resort. I would definitely recommend booking a nice restaurant every night and do it when you check in-the food is awesome at these restaurants. The buffet is ok at the Palace but after a few days of buffet eating it does get old. The rooms are nice, not over the top but get the job done. Again I would recommend this resort to any families-great swimming with pool and beach and lots of other stuff to do as well-we had an amazing experience and would go back.

    Gerente HBarcelo-Maya-Palace - Premium Level at Barceló Maya Palace, bu yorumu yanıtladı
     Dear N9059MTjoshuas, First and foremost we would like to thank you for the praising review you shared following your visit to our Barcelo Palace hotel and are delighted to read that we were able to match your expectations. We hope to welcome you back soon !! Best Regards The Management

    DEĞERLENDIRME

    Round Indicators

    • ağustos 9 2017
    • Millington, Michigan
    • Çiftler

    RaymondCline

    “Amazing!”


    Amazing resort, attentive staff, good food, relaxing atmosphere! Went as a couple last May and now we are planning a family vacation here!!!! The food is very good at the buffets but the themed restaurants are absolutely amazing! Make dinner reservations for a different restaurant for each day you are here...but make the reservations as soon as you check into the resort! Take the excursion to Isla Mujares in Cancun, simply phenomenal and relaxing! Take advantage of the daily 1 hour free snorkeling! Take time to.stroll the grounds and beach at night...very safe and beautiful. Our room was in Oxacca building and had a musty odor. Staff attempted to correct the problem without success. Have found out that first floor was mostly like that. Other friends we talked with on different floors and different buildings did not have that issue.


    Gerente HBarcelo-Maya-Palace - Premium Level at Barceló Maya Palace, bu yorumu yanıtladı
    Dear RaymondCline, We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We hope to welcome you back soon !! Best Regards The Management

    DEĞERLENDIRME

    Round Indicators

    • ağustos 3 2017
    • Columbus, Ohio
    • Aile

    jeffgreer

    “Probably worth it”


    I read a few reviews and felt getting premium was probably with it. We arrived at the hotel around noon and rooms were not ready until 3. We stopped in the premium lounge first and only waited about 15 minutes to check in. There were three ladies helping various families. We were all hungry from the long morning of travels and the light snacks and a cold cerveza were great. Check-in was quick and we made dinner reservations for the first three nights (can only do three at a time). We had a nice first-floor walk-out room right off the main pool - very convenient. We didn't use the lounge much after that, but the staff there were always helpful with any questions.


    Gerente HBarcelo-Maya-Palace - Premium Level at Barceló Maya Palace, bu yorumu yanıtladı
    Dear jeffgreer, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time. We hope to welcome you back soon !! Best Regards The Management

    DEĞERLENDIRME

    Round Indicators

    • temmuz 31 2017
    • Thousand Oaks, CA
    • Aile

    AdventurousMom63

    “Our Best Vacation!”


    We booked thru Pleasant Holidays/AAA and I requested a specific room number based on other reviews - and this was a big deal for us so I went all out and did the Premium Level. We'd never done anything like this before so I had various worries beforehand. 1) checking in - not bad at all! Very pleasant actually. The only challenge was we arrived at 7AM and check-in not until noon. Next time, I would simply pack a tote bag with all our beach gear and put it in a certain luggage so it would be easier to find things (they hold your luggage at the bellhop station). 2) my picky eater teens might not like the food - well, they always found something to eat, and many times were thrilled with the food. We had a blast trying out the different specialty restaurants. I brought some comfort foods in our luggage and never needed it. 3) my daughter swells up from mosquito bites, so I brought lots of bug spray - well, we got bit only a couple times, only at night and once by the little cenote on the grounds. Went to Chichen Itza and didn't get bit there either. MY MAIN THOUGHTS: This place felt like a heavenly dream come to life - so beautiful, and so nice to have everything at your fingertips. We were in the sea and the pools almost constantly. We used Dressel Divers for Cozumel trip and had a blast. Loved the fountains, bars, fish feeding, snorkeling off the beach, the cheeky sea turtles, and were were amazed by all the staff working around the clock to keep the place looking perfect. SOME THINGS I WAS GLAD I DID: Brought our own snorkel equipment, paid for the wifi, and brought my beer coozies (drinks get warm there in about 3 minutes in July!) also was glad I brought multiple swimsuits, as things dry very slowly in the humidity there, signed up for Verizon's $5/day international cell capability. SOME THINGS I WISH I HAD DONE: Brought a big pile of $1 bills, brought washcloths or face wipes (for some reason they don't like to give out many washcloths), splurged on a new water camera (my old one pooped out on me right before seeing a stingray, argh!). And, lastly, we had planned to avoid anything that might make us ill but it was just too hot, so we lost our fears and my daughter got ill the last few hours there (my apologies to the maid and to the taxi driver!) OTHER THINGS I LOVED: The frog pool, very cool, and all the iguanas!!! Also we got a kick out of the people walking up and down the sidewalk holding a huge hawk, which put all the beggar birds on notice. I liked how accessible this place was - the sand is quite fine and firm and we saw one wheelchair on the beach. We enjoyed being able to buy souvenirs right on the premises, and to book excursions using Best Day, etc located downstairs by the gym. Everyone was SO nice and we felt perfectly safe, and comfortable the whole time. You might say our biggest problem was that we enjoyed the resort so much that we NEVER MADE it to any water park! We saw Chichen Itza, Cozumel, and Rio Secreto (very cool!!!) and that's it. Will save up to go back someday!


    Gerente HBarcelo-Maya-Palace - Premium Level at Barceló Maya Palace, bu yorumu yanıtladı
    Dear AdventurousMom63, Firstly we would like to thank you for the lovely review you shared following your visit to our Barceló Palace hotel and are delighted to read that we were able to match your holiday expectations. We hope to welcome you back soon !! Best Regards The Management

    DEĞERLENDIRME

    Round Indicators

    • temmuz 27 2017
    • San Marcos, Kaliforniya
    • Aile

    Nancy B

    “Family Vacation!!”


    Just returned from Barcelo Maya Palace. We had a great time. Pools are amazing and the beach is stunning. There were 9 of us, grandparents, parents, teenagers and one 11 yr old and we all had a great time. The food was awesome, no complaints about the a la carte restaurants. Buffets could have been better, but still not bad. My only complaint was that our rooms were extremely far from everything. My mom has Parkinson's and had a hard time with the distance of her room. I asked for a closer room and they were very accommodating. Overall GREAT hotel and Awesome location.


    Gerente HBarcelo-Maya-Palace - Premium Level at Barceló Maya Palace, bu yorumu yanıtladı
    Dear Nancy B, We would like to express our gratitude for the comments you made about your visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Palace was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We hope to welcome you back soon !! Best Regards The Management

    DEĞERLENDIRME

    Round Indicators

    • temmuz 20 2017
    • Iowa
    • Aile

    N9059MTjoshuas

    “Vacation with kids”


    Just got back from Barceló Maya Palace and had an awesome time! There were 5 of us, 2 adults and 3 kids ages 12,9,6 and they had a blast as well. I would definitely recommend upgrading to the premium level-better check in and check out, allowed 2 devices for internet, better rooms and location, discounts at stores and the Pirate water park, first pick of the fancy restaurants, club area that you can go to anytime for drinks and food. The Palace has an awesome swimming pool with a great kid area as well. The beach is awesome at the Palace as well with very good snorkeling. We stayed for 7 days and only left the resort area once for an excursion because there is enough to do at the resort. I would definitely recommend booking a nice restaurant every night and do it when you check in-the food is awesome at these restaurants. The buffet is ok at the Palace but after a few days of buffet eating it does get old. The rooms are nice, not over the top but get the job done. Again I would recommend this resort to any families-great swimming with pool and beach and lots of other stuff to do as well-we had an amazing experience and would go back.


    Gerente HBarcelo-Maya-Palace - Premium Level at Barceló Maya Palace, bu yorumu yanıtladı
    Dear N9059MTjoshuas, First and foremost we would like to thank you for the praising review you shared following your visit to our Barcelo Palace hotel and are delighted to read that we were able to match your expectations. We hope to welcome you back soon !! Best Regards The Management

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