Barceló Hotel Pool  Royal Hideaway Playacar Resort

Royal Hideaway Playacar - Adults only

Texto: 34237 Riviera Maya'nın muhteşem plajının hemen karşısında yer alan ve yetişkinlere özel lüks hizmet sunan, 5 yıldızlı bir otel. Lote Hotelero No. 6, Desarrollo | 77710 Playacar | Playa del Carmen | Quintana Roo | México
+ 52 984 873 45 00 + 52 984 873 45 07
Royal Hideaway Playacar - Adults only Texto: 34237 4.5 out of 5 based on 3973 ratings. 3973 user reviews.
Royal Hideaway Playacar - Adults only reviewed by rodolfoalexanderc on . Wonderful! The pool and beach were exactly what my girlfriend and I needed after months of relentless work here in Colorado. But I have to say the best thing about this resort was the PEOPLE. What a fantastic... Rating: 5
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Royal Hideaway Playacar - Adults only

Lote Hotelero No. 6, Desarrollo   77710 Playacar   Playa del Carmen   Quintana Roo   México  


Places of Interest

60,5 km Cancun Uluslararası Havalimanı 

10 dakika Carmen Plajı

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Royal Hideaway Playacar - Adults only

4.5/5 Round Indicators
| 4052 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

73% Complete

2968

Çok iyi

17% Complete

715

Normal

5% Complete

225

Kötü

2% Complete

95

Çok kötü

1% Complete

49

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    cspurg Wichita, Kansas. 06/27/2017 Çiftler

    “Third visit”

    This was our 3rd visit to Royal Hideaway, although the last was 10 years ago. I still gave it 4 stars because of the nice people, especially the wait staff in the restaurants and poolside. Our room had both ocean and pool view and was our favorite yet. We love the pool and the grounds are beautiful. What was different this visit was that I got violently ill with food poisoning, and ended up in the hospital overnight. They do have a doctor on call and he came right away when I got dehydrated, and was very helpful in getting me to the hospital. My husband also got a milder case of diarrhea which persisted after we got home finally requiring an antibiotic. I wonder if something has changed in the food service procedures, since we were there last. Sadly, this experience might discourage us from a return visit.
    Round Indicators
    788irmar Los Angeles, Kaliforniya. 06/27/2017 Aile

    “Fantastic vacation!”

    Great hotel, excellent food and even better staff! All staff members were polite, helpful and very nice! I will recommend this hotel to friends and family, and I will definitely be returning! Keep up the great work!
    Round Indicators
    Mike C 06/25/2017 Aile

    “Stil amazing”

    We came here 3 years ago when it was Occidental and were interested to see how much downhill it had gone under Barcelo as per some reviews . Well we are please to announce that it's even better than it was before . I didn't think it was possible that the standard of food could have improved but it has . Palazzo Ventanas Azea are just incredible . Spices which gets a bad rap from a lot of people was just fantastic. Whether you tip before during or after or even not at all doesn't seem to affect the amazing service you get everywhere in the resort from around the pool to each and everyone of the restarurants. But there is one thing ..... AMERICANS THIS IS NOT A PARTY HOTEL . There are a 100 party hotels left and right where you can sit in the pool get hammered and swear your head off all day long , abuse the girls and just generally show yourselves up . ( you Texans know who you are ). When did it ever become acceptable to bring your own speakers to the pool and blast your own music out regardless of who else is having a nice peaceful holiday. GO SOMEWHERE ELSE!!!!

    Gerente Community_Manager_RH - Royal Hideaway Playacar, bu yorumu yanıtladı
     Dear Mike C, Thank you for taking the time out of your busy schedule to write a review in regards to our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Kind Regards.

    Round Indicators
    croakies Atlanta. 06/25/2017

    “Another Great Stay”

    We stayed in February but I forgot to review it. We have been many times (15) and have watched things decline as this majestic hideaway aged as we all do. The food has slipped but is still better than most all inclusive resorts and the service is great, especially around the pool. The new management are working hard to raise the bar and return the grand dame back to her original state. We will return soon.
    Round Indicators
    343elizabeth Pomaria, Güney Carolina. 06/24/2017 Çiftler

    “Wonderful experience, we will be back!”

    It rained 3 of the 5 days we were on vacation and it was still an amazing trip. The gym was awesome. We used lots of the pools around and they were all very well maintained and clean. My husband and I enjoyed a couples sports massage and only regret was that we didn't do it earlier in the week so we could've done it again!! All of the restaurants were amazing, food and service was fantastic. I would definitely come visit again!

    Gerente Community_Manager_RH - Royal Hideaway Playacar, bu yorumu yanıtladı
     Dear 343elizabeth, It has been a pleasure to read such a positive review in regards to our resort. It is our job to make you feel more than royalty here at the Royal Hideaway. You will always be welcome here, as your new home from home. I will be sure to show my team your kind words, which I am sure they will be encouraged by. Kind Regards.

    DEĞERLENDIRME

    Round Indicators

    • haziran 27 2017
    • Wichita, Kansas
    • Çiftler

    cspurg

    “Third visit”


    This was our 3rd visit to Royal Hideaway, although the last was 10 years ago. I still gave it 4 stars because of the nice people, especially the wait staff in the restaurants and poolside. Our room had both ocean and pool view and was our favorite yet. We love the pool and the grounds are beautiful. What was different this visit was that I got violently ill with food poisoning, and ended up in the hospital overnight. They do have a doctor on call and he came right away when I got dehydrated, and was very helpful in getting me to the hospital. My husband also got a milder case of diarrhea which persisted after we got home finally requiring an antibiotic. I wonder if something has changed in the food service procedures, since we were there last. Sadly, this experience might discourage us from a return visit.


    DEĞERLENDIRME

    Round Indicators

    • haziran 27 2017
    • Los Angeles, Kaliforniya
    • Aile

    788irmar

    “Fantastic vacation!”


    Great hotel, excellent food and even better staff! All staff members were polite, helpful and very nice! I will recommend this hotel to friends and family, and I will definitely be returning! Keep up the great work!


    DEĞERLENDIRME

    Round Indicators

    • haziran 25 2017
    • Aile

    Mike C

    “Stil amazing”


    We came here 3 years ago when it was Occidental and were interested to see how much downhill it had gone under Barcelo as per some reviews . Well we are please to announce that it's even better than it was before . I didn't think it was possible that the standard of food could have improved but it has . Palazzo Ventanas Azea are just incredible . Spices which gets a bad rap from a lot of people was just fantastic. Whether you tip before during or after or even not at all doesn't seem to affect the amazing service you get everywhere in the resort from around the pool to each and everyone of the restarurants. But there is one thing ..... AMERICANS THIS IS NOT A PARTY HOTEL . There are a 100 party hotels left and right where you can sit in the pool get hammered and swear your head off all day long , abuse the girls and just generally show yourselves up . ( you Texans know who you are ). When did it ever become acceptable to bring your own speakers to the pool and blast your own music out regardless of who else is having a nice peaceful holiday. GO SOMEWHERE ELSE!!!!


    Gerente Community_Manager_RH - Royal Hideaway Playacar, bu yorumu yanıtladı
    Dear Mike C, Thank you for taking the time out of your busy schedule to write a review in regards to our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. As a member of The Leading Hotels of the World, the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we look forward to serving you in the future. Kind Regards.

    DEĞERLENDIRME

    Round Indicators

    • haziran 25 2017
    • Atlanta

    croakies

    “Another Great Stay”


    We stayed in February but I forgot to review it. We have been many times (15) and have watched things decline as this majestic hideaway aged as we all do. The food has slipped but is still better than most all inclusive resorts and the service is great, especially around the pool. The new management are working hard to raise the bar and return the grand dame back to her original state. We will return soon.


    DEĞERLENDIRME

    Round Indicators

    • haziran 24 2017
    • Pomaria, Güney Carolina
    • Çiftler

    343elizabeth

    “Wonderful experience, we will be back!”


    It rained 3 of the 5 days we were on vacation and it was still an amazing trip. The gym was awesome. We used lots of the pools around and they were all very well maintained and clean. My husband and I enjoyed a couples sports massage and only regret was that we didn't do it earlier in the week so we could've done it again!! All of the restaurants were amazing, food and service was fantastic. I would definitely come visit again!


    Gerente Community_Manager_RH - Royal Hideaway Playacar, bu yorumu yanıtladı
    Dear 343elizabeth, It has been a pleasure to read such a positive review in regards to our resort. It is our job to make you feel more than royalty here at the Royal Hideaway. You will always be welcome here, as your new home from home. I will be sure to show my team your kind words, which I am sure they will be encouraged by. Kind Regards.

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