Offer exclusive to bookings made through Barcelo.com

Get a free room upgrade, free Wi-Fi, room service, access to a private lounge and much more when you book our Royal Level* categories through Barcelo.com

*Valid for stays from 1 February to 31 December, 2017. Bookings made during the month of February. Restrictions apply. Cannot be combined with other promotions. Blackout and restricted room capacity may apply. Promotion valid for Royal Level Luxury rooms and Royal Level Junior Suites.

Hotel Beach Views  Occidental Grand Xcaret Resort

Resort Credit
Up to US$500 per room and stay in Resort Credit discount vouchers.*
* The Resort Credit discounts cannot be combined with other discounts, offers or promotions. Additional restrictions may apply. Valid until 31/12/2017.

Unlimited Xcaret Xperience
A package designed specially so that hotel guests can enjoy unlimited access to the Xcaret Park throughout their stay.

Royal Level: a boutique hotel within the hotel
Guests can enjoy a personalised service, VIP amenities, an exclusive swimming pool and hot tub, solarium with waiter service and much more. 

*Restrictions apply.

Royal Level at Occidental at Xcaret Destination

Texto: 33397 Xcaret parkına giriş imkanı ile sınırsız ayrıcalıkları bünyesinde barındıran, Cancun'daki bu 5 yıldızlı resortun en seçkin kısmı. Carretera Chetumal Puerto Juárez Km. 282 | 77710 Riviera Maya, Quintana Roo | México
+ 52 984 871 540 0 + 52 984 871 5406
Royal Level at Occidental at Xcaret Destination Texto: 33397 4 out of 5 based on 11135 ratings. 11135 user reviews.
Royal Level at Occidental at Xcaret Destination reviewed by dbldarknstormy on . Occidental Vacation Club Met with Josue and Joshua from the OCV today. Very professional no pressure invitation to join the club. Would recommend anyone to take the time to see what they have to offer. Resort is beautiful... Rating: 4
map

Royal Level at Occidental at Xcaret Destination

Carretera Chetumal Puerto Juárez Km. 282   77710 Riviera Maya, Quintana Roo   México  


Places of Interest

63,2 km  Cancun Uluslararası Havalimanı

5 dakika Carmen Plajı

Premios y Reconocimientos Prizes and awards

Müşterilerin Düşünceleri

Bir gezginden daha iyi bir uzman yoktur.

Royal Level at Occidental at Xcaret Destination

4.0/5 Round Indicators
| 11214 Görüşler

TOPLAM DEĞERLENDIRME

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DETAYLI DEĞERLENDIRME

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Kalite-fiyat ilişkisi

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Konum

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Uyku kalitesi

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Odalar

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Temizlik

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Hizmetler


GEZGINLERIN PUANLAMASI

Mükemmel

43% Complete

4896

Çok iyi

32% Complete

3684

Normal

12% Complete

1445

Kötü

6% Complete

678

Çok kötü

4% Complete

511

Filtreleme kriteri

Sıralama kriteri

    Round Indicators
    Andriana B 02/17/2017 Çiftler

    “If you like to be bothered and chased after, this is the place”

    We loved our vacation, but this is not where we will stay the next time. Our biggest complaint is the "information desk" that is located inside every building. They are not there to answer any questions. They are relentless and will literally chase after you every time you enter and leave your building. They try to trick you into attending a 90 minute presentation to purchase a time share. We actually considered leaving our room through our patio in order to avoid passing them. Since we stayed more than 7 days, something that came with our package was breakfast in bed. We scheduled the day and time, but it never came. We were also supposed to receive a private dinner by the beach, we had seen other people do it but when we scheduled it we were told that we could only do it at a restaurant... we could eat at any restaurant whenever we wanted so what makes that so special? Other than that, the other employees are really nice and fun to chat with. It is an all inclusive resort, so the food is mediocre and the drinks are weak. We would order a shot on the side and pour it into the drink we ordered. Problem solved! The lagoon is probably the nicest spot to lay out. There are beds that are first come first serve and are great for relaxing. If you see one with just a resort towel thrown on it and nothing else, don't let that fool you. People try to "reserve" them early in the morning this way, but the employees told us that is not allowed and we could lay there anyways. My suggestion is to definitely leave the resort and explore. There is so much to see and do for so cheap! Don't overpay for a tour through the resort. Talk to locals and find out good spots to eat and see.
    Round Indicators
    Sally F Province of Padua, İtalya. 02/16/2017 Çiftler

    “Multiple stays at Occidental Xcaret”

    We are Occidental vacation club members who have visited all four resorts in Riverian Maya and Cozumel. Occidental Xcaret is our favorite. All staff members work hard to be cordial and to provide excellent services. The resort is unquie among Riveria Maya resorts in that it has preserved much natural jungle enviornment for walks. The overall experience and food is 3-4 star and good value for the money. It is very comfortable and the all-inclusive makes life very relaxing.
    Round Indicators
    saaketh m 02/16/2017 Aile

    “Pretty Good”

    It was great the pool was nice there was activities I went at Cancun the service was great but the reason that I'm rating this 4/5 is because the complete Man made Beach there snorkeling was great but there was no waves my Son was upset and there should be More trailers and they could make more trails And they should be speaking a little more English but I enjoyed the stay and I am First Club

    Social Media Coordinator OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
     We appreciated your constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again.

    Round Indicators
    Packed2go2013 Prince Albert, Canada. 02/15/2017 Çiftler

    “Winter vacation”

    This was our fifth time to this resort and it was the best. There has been a huge improvement in the meals from the a la carte restaurants and especially the buffet. Loved the different food stations: pasta, oriental, Mexican and international selections. Major improvement in the salad, fruit and desert bars. It was wonderful to be greeted by Eva in the First Club - she's the best!!! I booked at the spa through Diana who is like a ray of sunshine and always smiling; she's a real asset to the spa. Had a great Swedish massage by Carmen - thank you. Everyone in the spa was so friendly! Staff in the buffet were very helpful - keep smiling Luis Molina. My only complaint is the amount of non members around the First Club pool - it would be nice to have a quieter area because that is what we pay for. Overall it was an awesome vacation and can't wait to go back!

    Social Media Coordinator OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
     We appreciated your comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again.

    Round Indicators
    Jim V Westmont, Illinois, United States. 02/15/2017 Çiftler

    “Nice, but a few changes could make it great”

    Beautiful resort, but a few minor changes could make it MUCH better. 1) the property is very large and you will do A LOT of walking. There are shuttles that come from time to time, but not always the most convenient. 2) there are not nearly enough snack options. If you are at any pool beside the large "activities" pool, you will have to go to the main buffet near the lobby or to the restaurant by the activities pool to get ANY kind of food or snack. And this is a VERY LONG way to travel from either of the three other pools or the beach/cove.There were so many times by these pools that you would like to pick up some nachos, a hot dog, chicken fingers or something little, but you have to make a major effort to get a snack, and it's not worth the effort, so you wait. They need more snack bar options spread out throughout a property this large 3) They will not let you TAKE food from any of the few restaurants to your room or to the pool...WHY? 4) For a property this size, there are not enough bars. Period. 5) Overall the food is pretty good, especially in the a la carte restaurants, but during the day, literally the only options are the main buffet and the restaurant by the "activities" pool, which has an extremely limited menu. 6) while the food at the a la carte restaurants is good quality, the restaurants have no ambience...the lights are bright white at every restaurant and it basically feels like you're at the buffet...no candles, no tablecloths, etc. 7) forget the desserts at any of the restaurants...they don't do them well. 8) Giovanni, a waiter at the Mexican a la carte restaurant, is the best waiter there...funny, personable, so nice 9) Fernanda in the Lobby Bar is the best bartender there! 10) Tennis courts were great, enough ping pong tables and the gym is nice as well. We even enjoyed the mini-gold, but the greens are rough and very slow 11) the monkeys in the trees everywhere were very entertaining...saw a lot of other wildlife around the property as well. All very friendly.12) After struggling a few days with various pool options, later in the trip we all agreed that the pool near buildings 5,6 & 7 is BY FAR the best pool to hang at...much better chairs, less crowded, great bar, zero-depth and bubbly pool options, and close to the buffet. 13) rooms were very comfortable and quiet, beds really comfortable for Mexico. Overall a very good trip trip, but could have been great if they changed a few things.

    Social Media Coordinator OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
     We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again.

    DEĞERLENDIRME

    Round Indicators

    • şubat 17 2017
    • Çiftler

    Andriana B

    “If you like to be bothered and chased after, this is the place”


    We loved our vacation, but this is not where we will stay the next time. Our biggest complaint is the "information desk" that is located inside every building. They are not there to answer any questions. They are relentless and will literally chase after you every time you enter and leave your building. They try to trick you into attending a 90 minute presentation to purchase a time share. We actually considered leaving our room through our patio in order to avoid passing them. Since we stayed more than 7 days, something that came with our package was breakfast in bed. We scheduled the day and time, but it never came. We were also supposed to receive a private dinner by the beach, we had seen other people do it but when we scheduled it we were told that we could only do it at a restaurant... we could eat at any restaurant whenever we wanted so what makes that so special? Other than that, the other employees are really nice and fun to chat with. It is an all inclusive resort, so the food is mediocre and the drinks are weak. We would order a shot on the side and pour it into the drink we ordered. Problem solved! The lagoon is probably the nicest spot to lay out. There are beds that are first come first serve and are great for relaxing. If you see one with just a resort towel thrown on it and nothing else, don't let that fool you. People try to "reserve" them early in the morning this way, but the employees told us that is not allowed and we could lay there anyways. My suggestion is to definitely leave the resort and explore. There is so much to see and do for so cheap! Don't overpay for a tour through the resort. Talk to locals and find out good spots to eat and see.


    DEĞERLENDIRME

    Round Indicators

    • şubat 16 2017
    • Province of Padua, İtalya
    • Çiftler

    Sally F

    “Multiple stays at Occidental Xcaret”


    We are Occidental vacation club members who have visited all four resorts in Riverian Maya and Cozumel. Occidental Xcaret is our favorite. All staff members work hard to be cordial and to provide excellent services. The resort is unquie among Riveria Maya resorts in that it has preserved much natural jungle enviornment for walks. The overall experience and food is 3-4 star and good value for the money. It is very comfortable and the all-inclusive makes life very relaxing.


    DEĞERLENDIRME

    Round Indicators

    • şubat 16 2017
    • Aile

    saaketh m

    “Pretty Good”


    It was great the pool was nice there was activities I went at Cancun the service was great but the reason that I'm rating this 4/5 is because the complete Man made Beach there snorkeling was great but there was no waves my Son was upset and there should be More trailers and they could make more trails And they should be speaking a little more English but I enjoyed the stay and I am First Club


    Social Media Coordinator OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
    We appreciated your constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again.

    DEĞERLENDIRME

    Round Indicators

    • şubat 15 2017
    • Prince Albert, Canada
    • Çiftler

    Packed2go2013

    “Winter vacation”


    This was our fifth time to this resort and it was the best. There has been a huge improvement in the meals from the a la carte restaurants and especially the buffet. Loved the different food stations: pasta, oriental, Mexican and international selections. Major improvement in the salad, fruit and desert bars. It was wonderful to be greeted by Eva in the First Club - she's the best!!! I booked at the spa through Diana who is like a ray of sunshine and always smiling; she's a real asset to the spa. Had a great Swedish massage by Carmen - thank you. Everyone in the spa was so friendly! Staff in the buffet were very helpful - keep smiling Luis Molina. My only complaint is the amount of non members around the First Club pool - it would be nice to have a quieter area because that is what we pay for. Overall it was an awesome vacation and can't wait to go back!


    Social Media Coordinator OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
    We appreciated your comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again.

    DEĞERLENDIRME

    Round Indicators

    • şubat 15 2017
    • Westmont, Illinois, United States
    • Çiftler

    Jim V

    “Nice, but a few changes could make it great”


    Beautiful resort, but a few minor changes could make it MUCH better. 1) the property is very large and you will do A LOT of walking. There are shuttles that come from time to time, but not always the most convenient. 2) there are not nearly enough snack options. If you are at any pool beside the large "activities" pool, you will have to go to the main buffet near the lobby or to the restaurant by the activities pool to get ANY kind of food or snack. And this is a VERY LONG way to travel from either of the three other pools or the beach/cove.There were so many times by these pools that you would like to pick up some nachos, a hot dog, chicken fingers or something little, but you have to make a major effort to get a snack, and it's not worth the effort, so you wait. They need more snack bar options spread out throughout a property this large 3) They will not let you TAKE food from any of the few restaurants to your room or to the pool...WHY? 4) For a property this size, there are not enough bars. Period. 5) Overall the food is pretty good, especially in the a la carte restaurants, but during the day, literally the only options are the main buffet and the restaurant by the "activities" pool, which has an extremely limited menu. 6) while the food at the a la carte restaurants is good quality, the restaurants have no ambience...the lights are bright white at every restaurant and it basically feels like you're at the buffet...no candles, no tablecloths, etc. 7) forget the desserts at any of the restaurants...they don't do them well. 8) Giovanni, a waiter at the Mexican a la carte restaurant, is the best waiter there...funny, personable, so nice 9) Fernanda in the Lobby Bar is the best bartender there! 10) Tennis courts were great, enough ping pong tables and the gym is nice as well. We even enjoyed the mini-gold, but the greens are rough and very slow 11) the monkeys in the trees everywhere were very entertaining...saw a lot of other wildlife around the property as well. All very friendly.12) After struggling a few days with various pool options, later in the trip we all agreed that the pool near buildings 5,6 & 7 is BY FAR the best pool to hang at...much better chairs, less crowded, great bar, zero-depth and bubbly pool options, and close to the buffet. 13) rooms were very comfortable and quiet, beds really comfortable for Mexico. Overall a very good trip trip, but could have been great if they changed a few things.


    Social Media Coordinator OccidentalatXcaret - Occidental at Xcaret Destination, bu yorumu yanıtladı
    We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again.

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