Barceló Hotel Beach Allegro Playacar Resort

Allegro Playacar

Texto: 33375 Hotel, jehož specializací je široká nabídka sportů, zábavy a všech typů událostí, a to vše nedaleko Playa del Carmen. Lote Hotelero No. 7, Desarrollo | 77710 Playacar | Playa Del Carmen | Quintana Roo | México
+ 52 984 877 270 0 + 52 984 873 4507
Allegro Playacar Texto: 33375 4 out of 5 based on 4629 ratings. 4629 user reviews.
Allegro Playacar reviewed by lisseto2017 on . Worst hotel Ive ever stayed at Never ever staying there again I will never recommend this hotel to anyone! Worst service worst hotel worst food worst rooms cleaning service drinks everything was terrible. I will never be going... Rating: 1
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Allegro Playacar

Lote Hotelero No. 7, Desarrollo   77710 Playacar   Playa Del Carmen   Quintana Roo   México  


Places of Interest

60,5 km   Mezinárodní letiště Cancún

3 km Playa del Carmen

Názory klientů

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Allegro Playacar

4.0/5 Round Indicators
| 4677 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

32% Complete

1510

Velmi dobré

36% Complete

1724

Normální

16% Complete

780

Špatné

7% Complete

360

Velmi špatné

6% Complete

303

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    Round Indicators
    JoshSample 06/20/2017 S rodinou

    “Multiple times visiting allegro playa car”

    Love the first club staff and entire resort staff. Make you enjoy stay and takes care of you! Rooms are clean and resort is beautiful. Resort doesn't feel to big or fancy. Great place for family or just place to go relax. Recommend this resort to anyone had a great time and so will you

    Community_Manager_RH, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
     Dear JoshSample, It has been a pleasure to read such a positive review in regards to our resort. It is our job to make you feel more than royalty here at Allegro Playacar. You will always be welcome here, as your new home from home. I will be sure to show my team your kind words, which I am sure they will be encouraged by. Kind Regards.

    Round Indicators
    ccgebbs Merrill, Wisconsin. 06/20/2017 S rodinou

    “So far... ehhhh....”

    We are on day 3 and so far, idk? We've asked for foam matress pads for 2 days now and this is what we've come back to after room service was here. They had no problem taking the tip that was left for them but the beds weren't even made. We tried to make a reservation for the AI tepanyaki restaurant but we're told that our group was to large to accommodate. We have 4 children. A family of six. More family arrives tomorrow. This is our 10th time in the Yucatan and I can assure anyone that we have never had a poorer experience at a resort. We still have 10 days here. Hopefully the service improves and I can retract all this garbage. Such a beautiful place to be. I hate giving this sort of review. :(

    Community_Manager_RH, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
     Dear valued guest; First of all, thank you for choosing us as your holiday destination. We are sorry to read we didn't meet your expectations overall. We would like to keep an eye up in your case, please send us an email to "playacar.socialmedia@royalhideaway.com". We assure you that we would do our best to change your perspective of our hotel. We're looking forward to your reply. Warm regards.

    Round Indicators
    Nelson M Los Angeles, Kalifornie. 06/20/2017 S rodinou

    “Paradise Can Be Yours”

    Stayed June 6-10 ($133 a night ) Allegro Playacar is a small hotel with a big hotel feel. I booked three rooms for my family. All three rooms (2704, 2303, 1203) had a different feels and all in different locations on the resort. I think all come with a hammock in the front patio. Great for those nights you just want to kick it and have a drink from your mini bar. Your longest walk to the beach will be under a 100 yards from end to end. Breakfast and dinners are in the front of the hotel. Breakfast has everything you need (eggs, omelettes, pancakes, beans, sweet breads, cereals and Mexican dishes). Dinners have theme nights and they are good. If you book a seat down dinner, see what the theme is for the buffet dinner that night. Just in case you done like you food at the seat down dinner. That way you can go to the buffet after. Lunch is next to the pool bar. They have burgers, hot dogs, pizza, sandwiches and specialty dishes (Mexican). The had a BBQ day next tot he pool, the meats and chicken was great and it was nice to get a different feel from the resort. Helpful Tips: I do tip a dollar here and there. A few bucks got me my rooms at 12 instead of 3. I did see some people bring their own mugs for their drinks. Some were to keep their drinks cold and others, not to have to go to bar offend (32oz mugs). Staff: EVERY STAFF MEMBER at the resort works hard to make you happy. So I can't just name a few. The pool bar can get really busy at lunch time. Those bartenders work are and are always smiling. If you like your drinks strong, just ask. If you like them tasty, ask. They go out of their way to see you get what you want. The entertainment staff was one of the best. They change things up so you don't see the same stuff everyday. My son had a blast (12yrs) with the crazy games and the live singers. I loved the beach volley ball. I only wish they would of had beach soccer. Servers are always smiling in that hot sun when brings you drinks to the beach or pool sided. The sport bar is a great place to kick it and meet new people. They serve some great Scooby-Doo's Snacks Shots. The entertainment bar serves some great Red Eyes (micheladas). Resort: Are rooms were very clean and clean daily. They grounds are beautiful and well maintained. The grounds are very safe, even when walking around at 1 am star gazing. The beach was soft white sand. Lot's of place to seat and get lot of sun. The palm tree are small. you will have to move offend to get shade. Your 1 km from Playa Del Carmen downtown area or a $6-5 taxis ride. You can also find a small mini mall about a 3 min walk from the resort. You can also find a few small Mayan ruins about a five minute walk from the resort. Great to show the kids. All very safe. My Cons: No Non-motored water sports. Pool closes to early. No food from 11 am to 12 pm(Noon). Need more shade at the beach (umbrellas would work). Management when any construction is going to being done, please let your member know the day before. No one wants to hear banging in the morning. We should have been giving the option to move at the very lease or we could of schedule that day as our early day. You need to remember we are your guess. It's our fees that keep you in business. (Room 1204 thank God it was the Teens room) This was my seven visit to the area. I like to visit different hotel every visit. Hotels this visited this trip: Allegro Playacar June 6-10, 2017 and Barcelo Maya Palace June 10-14, 2017

    Community_Manager_RH, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
     Dear Nelson M, It has been a pleasure to read such a positive review in regards to our resort. It is our job to make you feel more than royalty here at the Allegro Playacar. You will always be welcome here, as your new home from home. I will be sure to show my team your kind words, which I am sure they will be encouraged by. Kind Regards.

    Round Indicators
    Sharon D Brantford, Kanada. 06/20/2017 Krátké dovolené s přáteli

    “Great vacation”

    Great vacation would go back again and that is sonething I don't normally say. I enjoyed the feeling of being safe and secure in Playacar. The ability to walk to the plaza, shop have a drink or dinner was great. I look forward to going back

    Community_Manager_RH, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
     Dear Sharon D, We love how in a few words, you describe the awesome experience during your holidays with us. We are so honored with your kind words and we would be so happy to host you again. Wam regards.

    Round Indicators
    n4syth Kent, Spojené království. 06/20/2017 Páry

    “Fantastic good value for Money holiday”

    Absolutely loved it here. This was my first trip to Mexico and I wasn't disappointed. The Hotel is being refurbished and the rooms are clean, spacious and well air conditioned which you need. The food is great albeit sometimes a bit samey but well presented. The staff are very friendly and helpful and would recommend this hotel to anyone. Beach is beautiful and the entertainment team work hard all day around the pool.

    Community_Manager_RH, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
     Dear n4syth, thank you for choosing us as your holiday destination. WE would like to thank you for sharing us your kind words with us. We assure you that we will share your comments internally to keep offering the best experiences to our guest. WE would love to host you again. Warm regards.

    HODNOCENÍ

    Round Indicators

    • červen 20 2017
    • S rodinou

    JoshSample

    “Multiple times visiting allegro playa car”


    Love the first club staff and entire resort staff. Make you enjoy stay and takes care of you! Rooms are clean and resort is beautiful. Resort doesn't feel to big or fancy. Great place for family or just place to go relax. Recommend this resort to anyone had a great time and so will you


    Community_Manager_RH, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
    Dear JoshSample, It has been a pleasure to read such a positive review in regards to our resort. It is our job to make you feel more than royalty here at Allegro Playacar. You will always be welcome here, as your new home from home. I will be sure to show my team your kind words, which I am sure they will be encouraged by. Kind Regards.

    HODNOCENÍ

    Round Indicators

    • červen 20 2017
    • Merrill, Wisconsin
    • S rodinou

    ccgebbs

    “So far... ehhhh....”


    We are on day 3 and so far, idk? We've asked for foam matress pads for 2 days now and this is what we've come back to after room service was here. They had no problem taking the tip that was left for them but the beds weren't even made. We tried to make a reservation for the AI tepanyaki restaurant but we're told that our group was to large to accommodate. We have 4 children. A family of six. More family arrives tomorrow. This is our 10th time in the Yucatan and I can assure anyone that we have never had a poorer experience at a resort. We still have 10 days here. Hopefully the service improves and I can retract all this garbage. Such a beautiful place to be. I hate giving this sort of review. :(


    Community_Manager_RH, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
    Dear valued guest; First of all, thank you for choosing us as your holiday destination. We are sorry to read we didn't meet your expectations overall. We would like to keep an eye up in your case, please send us an email to "playacar.socialmedia@royalhideaway.com". We assure you that we would do our best to change your perspective of our hotel. We're looking forward to your reply. Warm regards.

    HODNOCENÍ

    Round Indicators

    • červen 20 2017
    • Los Angeles, Kalifornie
    • S rodinou

    Nelson M

    “Paradise Can Be Yours”


    Stayed June 6-10 ($133 a night ) Allegro Playacar is a small hotel with a big hotel feel. I booked three rooms for my family. All three rooms (2704, 2303, 1203) had a different feels and all in different locations on the resort. I think all come with a hammock in the front patio. Great for those nights you just want to kick it and have a drink from your mini bar. Your longest walk to the beach will be under a 100 yards from end to end. Breakfast and dinners are in the front of the hotel. Breakfast has everything you need (eggs, omelettes, pancakes, beans, sweet breads, cereals and Mexican dishes). Dinners have theme nights and they are good. If you book a seat down dinner, see what the theme is for the buffet dinner that night. Just in case you done like you food at the seat down dinner. That way you can go to the buffet after. Lunch is next to the pool bar. They have burgers, hot dogs, pizza, sandwiches and specialty dishes (Mexican). The had a BBQ day next tot he pool, the meats and chicken was great and it was nice to get a different feel from the resort. Helpful Tips: I do tip a dollar here and there. A few bucks got me my rooms at 12 instead of 3. I did see some people bring their own mugs for their drinks. Some were to keep their drinks cold and others, not to have to go to bar offend (32oz mugs). Staff: EVERY STAFF MEMBER at the resort works hard to make you happy. So I can't just name a few. The pool bar can get really busy at lunch time. Those bartenders work are and are always smiling. If you like your drinks strong, just ask. If you like them tasty, ask. They go out of their way to see you get what you want. The entertainment staff was one of the best. They change things up so you don't see the same stuff everyday. My son had a blast (12yrs) with the crazy games and the live singers. I loved the beach volley ball. I only wish they would of had beach soccer. Servers are always smiling in that hot sun when brings you drinks to the beach or pool sided. The sport bar is a great place to kick it and meet new people. They serve some great Scooby-Doo's Snacks Shots. The entertainment bar serves some great Red Eyes (micheladas). Resort: Are rooms were very clean and clean daily. They grounds are beautiful and well maintained. The grounds are very safe, even when walking around at 1 am star gazing. The beach was soft white sand. Lot's of place to seat and get lot of sun. The palm tree are small. you will have to move offend to get shade. Your 1 km from Playa Del Carmen downtown area or a $6-5 taxis ride. You can also find a small mini mall about a 3 min walk from the resort. You can also find a few small Mayan ruins about a five minute walk from the resort. Great to show the kids. All very safe. My Cons: No Non-motored water sports. Pool closes to early. No food from 11 am to 12 pm(Noon). Need more shade at the beach (umbrellas would work). Management when any construction is going to being done, please let your member know the day before. No one wants to hear banging in the morning. We should have been giving the option to move at the very lease or we could of schedule that day as our early day. You need to remember we are your guess. It's our fees that keep you in business. (Room 1204 thank God it was the Teens room) This was my seven visit to the area. I like to visit different hotel every visit. Hotels this visited this trip: Allegro Playacar June 6-10, 2017 and Barcelo Maya Palace June 10-14, 2017


    Community_Manager_RH, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
    Dear Nelson M, It has been a pleasure to read such a positive review in regards to our resort. It is our job to make you feel more than royalty here at the Allegro Playacar. You will always be welcome here, as your new home from home. I will be sure to show my team your kind words, which I am sure they will be encouraged by. Kind Regards.

    HODNOCENÍ

    Round Indicators

    • červen 20 2017
    • Brantford, Kanada
    • Krátké dovolené s přáteli

    Sharon D

    “Great vacation”


    Great vacation would go back again and that is sonething I don't normally say. I enjoyed the feeling of being safe and secure in Playacar. The ability to walk to the plaza, shop have a drink or dinner was great. I look forward to going back


    Community_Manager_RH, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
    Dear Sharon D, We love how in a few words, you describe the awesome experience during your holidays with us. We are so honored with your kind words and we would be so happy to host you again. Wam regards.

    HODNOCENÍ

    Round Indicators

    • červen 20 2017
    • Kent, Spojené království
    • Páry

    n4syth

    “Fantastic good value for Money holiday”


    Absolutely loved it here. This was my first trip to Mexico and I wasn't disappointed. The Hotel is being refurbished and the rooms are clean, spacious and well air conditioned which you need. The food is great albeit sometimes a bit samey but well presented. The staff are very friendly and helpful and would recommend this hotel to anyone. Beach is beautiful and the entertainment team work hard all day around the pool.


    Community_Manager_RH, Gerente v zařízení Allegro Playacar, odpověděl na tuto recenzi.
    Dear n4syth, thank you for choosing us as your holiday destination. WE would like to thank you for sharing us your kind words with us. We assure you that we will share your comments internally to keep offering the best experiences to our guest. WE would love to host you again. Warm regards.

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