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Barceló Santa Cruz Contemporáneo Hotel Interiors

Occidental Santa Cruz Contemporáneo

Texto: 41770 Moderní hotel ideální pro páry i rodiny se strategickou polohou na Rambla de Santa Cruz. Rambla de Santa Cruz 116, Santa Cruz de Tenerife | 38001
+34 922 27 15 71 -
Occidental Santa Cruz Contemporáneo Texto: 41770 3.5 out of 5 based on 819 ratings. 819 user reviews.
Occidental Santa Cruz Contemporáneo reviewed by halseywatsonn on . Stop Over Good location, well organised pleasant hotel. does what it says really well, there is a good vibe about the hotel, having the bar café a bit separate gives it an independent feel - Breakfast was... Rating: 5
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Occidental Santa Cruz Contemporáneo

Rambla de Santa Cruz 116, Santa Cruz de Tenerife   38001  


Places of Interest

15,3 km Letiště Tenerife Sever

7 km Pláž Las Teresitas

8,6 km Přístav Santa Cruz de Tenerife

Premios y Reconocimientos Prizes and awards

Názory klientů

Není lepší odborník, než je cestovatel.

Occidental Santa Cruz Contemporáneo

3.5/5 Round Indicators
| 826 Recenze

CELKOVÉ HODNOCENÍ

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PODROBNÉ HODNOCENÍ

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Poměr kvality a ceny

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Umístění

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Kvalita spánku

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Pokoje

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Čistota

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Služby


HODNOCENÍ NÁVŠTĚVNÍKŮ

Výborné

25% Complete

207

Velmi dobré

41% Complete

342

Normální

20% Complete

168

Špatné

8% Complete

72

Velmi špatné

4% Complete

37

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    Round Indicators
    JauniusDE Londýn, Spojené království. 02/23/2017 Páry

    “Impressed! ”

    We stayed at this hotel just for a night. We got exactly what was advertised and more, as they fulfilled our special requests for upper floor and a nice view. The room was really spacious, well and modern decorated. Spotless. Cosy. We liked everything and it exceeded our expectations from our arrival, with a friendly welcome by staff and reception, until check out time. We did not have breakfast at the hotel, so can not really comment on that. Other than that, brilliant! Definitely deserves a higher rating and at least 4*
    Round Indicators
    halseywatsonn Guildford, Spojené království. 02/19/2017 Páry

    “Stop Over”

    Good location, well organised pleasant hotel. does what it says really well, there is a good vibe about the hotel, having the bar café a bit separate gives it an independent feel - Breakfast was brilliant

    , Manager v zařízení Occidental Santa Cruz Contemporaneo, odpověděl na tuto recenzi.
     Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Santa Cruz Contemporáneo hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your stay with us. Thank you for making us your choice hotel when visiting Santa Cruz. We look forward to welcoming you back again very soon. Kind Regards, The Management.

    Round Indicators
    meiksansr Riga, Lotyšsko. 02/16/2017 Páry

    “All GOOD!”

    Just want we were expecting in all aspects. The cleanliness of the room, breakfast and I believe also the lunch (though we did not have one but the dining area was full so I believe it was great as well)!
    Round Indicators
    Natalie S Bridgend, Spojené království. 02/08/2017 Páry

    “A disappointment”

    From the photos and the hotel name, we expected better than this but were really disappointed with the room quality in particular. Overall it felt neglected. We paid additional for the superior room with balcony/terrace but I would say this didn't seem worth it as the room was only adequate sized, certainly not luxurious in any way and the balcony was tiny (they didn't even attempt to put a table with the two sad chairs out there) and was always in shadow. To make it worse, you look directly on to another hotel opposite that had large, fully equipped balconies that are bathed in sunshine! The room was verging on cold and there was no heating method. Blankets (70's style) were the option if you were cold in bed, which to be fair was comfortable, but hardly a solution to a comfortable, relaxing room temperature. The windows weren't very well soundproofed and the road outside was pretty noisy. The room had totally inadequate storage/wardrobe space and the furniture all looked cheap or past its best. Overall felt more like 'digs' so don't be fooled by the hotel photos which flatter it massively. The bathroom once had a bath but that had been taken out but they hadn't adjusted the simple, practical things like where to put your bottles accordingly so they had to live on the floor...and it leaked over the floor. The main public areas have at least some design and are in good order, but still not large enough or inviting enough to just spend some time if you want to avoid being in your depressing room but don't want to have to pay to sit in a cafe or whatever. The lift lobby areas are such wasted space as with some plants, lighting, screens, books etc, they could be nice places to sit - especially since the sun deck is closed for the winter period. We knew that the pool was closed, but we didn't realise you weren't even allowed to sit on the deck, which was one of the reasons for choosing this hotel so very annoying. Last moan is breakfast, which we booked and paid for in advance based on other reviews. This was inferior to almost every other hotel we've stayed in - only 2 cereals, no non-dairy milk options, terrible bread (and toaster) and coffee so we ended up buying our own cereal and suitable milks to take down to the breakfast room. The only saving grace is the location but I really couldn't recommend this hotel - they seem either lazy to improve or not to have the budget. For a short, business trip probably o.k.

    , Manager v zařízení Occidental Santa Cruz Contemporaneo, odpověděl na tuto recenzi.
     Dear Natalie, Although we sincerely regret your disappointment with your stay in our Occidental Santa Cruz Contemporáneo Hotel , we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Please receive our sincerest apologies for not fulfilling your expectations . The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Santa Cruz and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us.  Kind Regards, The Management.

    Round Indicators
    5StarNatasha Preston, Spojené království. 02/05/2017 S rodinou

    “Perfecto for Santa Cruz ”

    My parents stayed here over the Xmas and new year period and absolutely loved it! The hotel is perfect if you want to see Santa Cruz and enjoy local life at the same time! My advice get a room overlooking the ramblas and feel sorry for the guests across the road at the hotel mencey iberostar paying an arm and leg for what you have for next to nothing! It's worth paying extra and getting a terrace room as you get the afternoon sun on your sunny terrace and another tip is that even though the pool may be closed in the winter (fair enough it's a bit nippy for a dip) they do have a sun terrace with Sunbed's available on the roof (accessible up the stairs from the 7th floor - WHAT A FIND!) this isn't advertised on their website but should be! You just need a bar up there and you will be all set for the day! The hotel is close to all local amenities and the port and the centre of Santa Cruz (take a leisurely walk it's good for you!) rooms are spacious and immaculate and housekeeping change your sheets and towels every day (not necessary or eco friendly but thank you!) food and beverage is reasonably priced for a city hotel and excellent quality but don't be put off by the restaurant manager if he says only half board guests can dine because that's not true and they have a good 3 course menu offer. The only downfall was one of the waitresses was a bit of a negative Nancy in choosing where you sit to eat (for breakfast) and then in the evening when you wanted a cocktail she said you can have a Mojito but we have no mint!!! (How is this possible in tenerife?!) she also hates giving ice buckets out but after realising we were staying for quite some time she did warm to us reluctantly. The rest of the staff were really friendly and helpful and whenever my parents needed anything the staff were on hand to assist. Free car park is available but it's first come first served so dump your car and leave it there for your stay to avoid public car park charges. If you pull up outside the hotel you do get 15 mins for free which Is helpful for check in/out purposes and pick ups and drop offs. All in all a great stay and I've got a feeling my parents will be back again in the very near future.

    HODNOCENÍ

    Round Indicators

    • únor 23 2017
    • Londýn, Spojené království
    • Páry

    JauniusDE

    “Impressed! ”


    We stayed at this hotel just for a night. We got exactly what was advertised and more, as they fulfilled our special requests for upper floor and a nice view. The room was really spacious, well and modern decorated. Spotless. Cosy. We liked everything and it exceeded our expectations from our arrival, with a friendly welcome by staff and reception, until check out time. We did not have breakfast at the hotel, so can not really comment on that. Other than that, brilliant! Definitely deserves a higher rating and at least 4*


    HODNOCENÍ

    Round Indicators

    • únor 19 2017
    • Guildford, Spojené království
    • Páry

    halseywatsonn

    “Stop Over”


    Good location, well organised pleasant hotel. does what it says really well, there is a good vibe about the hotel, having the bar café a bit separate gives it an independent feel - Breakfast was brilliant


    , Manager v zařízení Occidental Santa Cruz Contemporaneo, odpověděl na tuto recenzi.
    Dear guest, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Occidental Santa Cruz Contemporáneo hotel and are delighted to read that we were able to match your holiday expectations. We are thrilled you enjoyed your stay with us. Thank you for making us your choice hotel when visiting Santa Cruz. We look forward to welcoming you back again very soon. Kind Regards, The Management.

    HODNOCENÍ

    Round Indicators

    • únor 16 2017
    • Riga, Lotyšsko
    • Páry

    meiksansr

    “All GOOD!”


    Just want we were expecting in all aspects. The cleanliness of the room, breakfast and I believe also the lunch (though we did not have one but the dining area was full so I believe it was great as well)!


    HODNOCENÍ

    Round Indicators

    • únor 8 2017
    • Bridgend, Spojené království
    • Páry

    Natalie S

    “A disappointment”


    From the photos and the hotel name, we expected better than this but were really disappointed with the room quality in particular. Overall it felt neglected. We paid additional for the superior room with balcony/terrace but I would say this didn't seem worth it as the room was only adequate sized, certainly not luxurious in any way and the balcony was tiny (they didn't even attempt to put a table with the two sad chairs out there) and was always in shadow. To make it worse, you look directly on to another hotel opposite that had large, fully equipped balconies that are bathed in sunshine! The room was verging on cold and there was no heating method. Blankets (70's style) were the option if you were cold in bed, which to be fair was comfortable, but hardly a solution to a comfortable, relaxing room temperature. The windows weren't very well soundproofed and the road outside was pretty noisy. The room had totally inadequate storage/wardrobe space and the furniture all looked cheap or past its best. Overall felt more like 'digs' so don't be fooled by the hotel photos which flatter it massively. The bathroom once had a bath but that had been taken out but they hadn't adjusted the simple, practical things like where to put your bottles accordingly so they had to live on the floor...and it leaked over the floor. The main public areas have at least some design and are in good order, but still not large enough or inviting enough to just spend some time if you want to avoid being in your depressing room but don't want to have to pay to sit in a cafe or whatever. The lift lobby areas are such wasted space as with some plants, lighting, screens, books etc, they could be nice places to sit - especially since the sun deck is closed for the winter period. We knew that the pool was closed, but we didn't realise you weren't even allowed to sit on the deck, which was one of the reasons for choosing this hotel so very annoying. Last moan is breakfast, which we booked and paid for in advance based on other reviews. This was inferior to almost every other hotel we've stayed in - only 2 cereals, no non-dairy milk options, terrible bread (and toaster) and coffee so we ended up buying our own cereal and suitable milks to take down to the breakfast room. The only saving grace is the location but I really couldn't recommend this hotel - they seem either lazy to improve or not to have the budget. For a short, business trip probably o.k.


    , Manager v zařízení Occidental Santa Cruz Contemporaneo, odpověděl na tuto recenzi.
    Dear Natalie, Although we sincerely regret your disappointment with your stay in our Occidental Santa Cruz Contemporáneo Hotel , we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately so as to enhance our future guests' experience among us. Please receive our sincerest apologies for not fulfilling your expectations . The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to surpass guest expectations and your review has stimulated us to continue endeavor to achieve your satisfaction if you decide to honor us with a new visit. Our main commitment is our guests' satisfaction and our goal, their preference for our hotels year after year, this is why the management team together with all departmental managers, check regularly our installations, revise restaurants' menus and products, undertake regular service trainings so as to ensure the compliance of our high standards of quality as a distinctive feature of our brand; this is why we hope we will have the pleasure to welcome you back on your next visit to Santa Cruz and encourage you to point out any imperfection if any appears, we commit to do our utmost to make sure that you have a fantastic holiday experience among us.  Kind Regards, The Management.

    HODNOCENÍ

    Round Indicators

    • únor 5 2017
    • Preston, Spojené království
    • S rodinou

    5StarNatasha

    “Perfecto for Santa Cruz ”


    My parents stayed here over the Xmas and new year period and absolutely loved it! The hotel is perfect if you want to see Santa Cruz and enjoy local life at the same time! My advice get a room overlooking the ramblas and feel sorry for the guests across the road at the hotel mencey iberostar paying an arm and leg for what you have for next to nothing! It's worth paying extra and getting a terrace room as you get the afternoon sun on your sunny terrace and another tip is that even though the pool may be closed in the winter (fair enough it's a bit nippy for a dip) they do have a sun terrace with Sunbed's available on the roof (accessible up the stairs from the 7th floor - WHAT A FIND!) this isn't advertised on their website but should be! You just need a bar up there and you will be all set for the day! The hotel is close to all local amenities and the port and the centre of Santa Cruz (take a leisurely walk it's good for you!) rooms are spacious and immaculate and housekeeping change your sheets and towels every day (not necessary or eco friendly but thank you!) food and beverage is reasonably priced for a city hotel and excellent quality but don't be put off by the restaurant manager if he says only half board guests can dine because that's not true and they have a good 3 course menu offer. The only downfall was one of the waitresses was a bit of a negative Nancy in choosing where you sit to eat (for breakfast) and then in the evening when you wanted a cocktail she said you can have a Mojito but we have no mint!!! (How is this possible in tenerife?!) she also hates giving ice buckets out but after realising we were staying for quite some time she did warm to us reluctantly. The rest of the staff were really friendly and helpful and whenever my parents needed anything the staff were on hand to assist. Free car park is available but it's first come first served so dump your car and leave it there for your stay to avoid public car park charges. If you pull up outside the hotel you do get 15 mins for free which Is helpful for check in/out purposes and pick ups and drop offs. All in all a great stay and I've got a feeling my parents will be back again in the very near future.


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